2015 HYUNDAI GENESIS Complaints

DURING ROUTINE CITY STREET DRIVING, THE SUNROOF SPONTANEOUSLY MADE A LOUD EXPLOSION SOUND, SHATTERED AND FELL INTO THE CAR. GLASS HIT MYSELF AND MY PASSENGERS WHILE THE CAR WAS IN MOTION. WHEN I WENT TO THE DEALERSHIP TO ADDRESS THE ISSUE, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIRS OR SUBMIT TO MY INSURANCE. I HAVE HAD THIS $40,000 CAR FOR 3 MONTHS, PRIOR TO THIS INCIDENT THE TRUNK WAS LEAKING EVERY TIME IT RAINED AND HAD TO BE REPAIRED.

HEADLIGHTS SUDDENLY TURN OFF. INTERMITTENT DEFECTS I NOW REFUSE TO DRIVE THIS CAR AT NIGHT. THIS DEFECT HAPPENS WHILE DRIVING, IN THE HIGHWAY OR ON A CITY STREET. THE VEHICLE HAS BEEN BROUGHT TO THE DEALER 2X; WILL BE BROUGHT AGAIN.

PARKED IN PARKING LOT ON SLIGHT UPHILL INCLINE. TOOK PHONE CALL AS I STOPPED AND FORGOT TO PUT IN PARK. AFTER CALL ENDED, HIT "OFF" BUTTON WHICH IS HIDDEN BEHIND STEERING WHEEL. THOUGHT MOTOR WAS "OFF" BUT REALLY ONLY ON "ACC". OPENED DOOR & STARTED TO GET OUT. CAR STARTED TO ROLL BACKWARDS. ABLE TO GET BACK IN AND PUT FOOT ON BRAKE. CAR ROLLED ABOUT 10 YARDS BEFORE I STOPPED IT. HAPPILY, NOTHING WAS BEHIND THE CAR. THE OPEN DOOR COULD HAVE HIT ME AND SWEPT ME UNDER CAR BUT I WAS ABLE TO AVOID IT AS I GOT BACK IN. NO HARM TO ME OR CAR BUT DANGEROUS SITUATION. REPORTED TO HYUNDAI & THEY SAID THERE WAS NO FIX OTHER THAN TO BE SURE CAR IS IN PARK BEFORE TURNING IT OFF. WITH OLDER CARS WITH A KEY, COULD NOT TAKE KEY OUT OF IGNITION UNLESS CAR WAS IN PARK. BUT WITH KEY FOB AND PUSH BUTTON IGNITION, THAT "FAIL SAFE" IS NO LONGER AVAILABLE.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN.

THE AUTO DIMMING FEATURE ON THIS VEHICLE COULD BE A NICE FEATURE IF IT WORKS PROPERLY AS IT WOULD HELP BLINDING DRIVERS ON THE OPPOSITE DIRECTION WHILE KEEPING ME SAFE AS WELL. HERE IS THE PROBLEM. WHILE TRAVELING ON HIGHWAY 93 FROM LAS VEGAS TO PHOENIX AZ THE HIGH BEAN ENGAGED DUE TO VERY DARK ROAD CONDITION. HOWEVER THE BACK RED LIGHT OF A VEHICLE ONE MILE AWAY CAUSES THE HIGH BEAN TO DISENGAGED LEAVING ME IN THE DARK AGAIN. WHAT IS EVEN WORSE IS THAT A VEHICLE COMING ON THE OTHER SIDE OF THE ROAD (NOT ON THE SAME ROAD I AM DRIVING ON) I MEAN THE OTHER CONTRARY SIDE. WHENEVER, IT SENSE ANY LIGHT AT ANY DISTANCE VISIBLE TO THE NAKED EYE, IT WILL ALSO DISENGAGE THE HIGH BEAN. THIS IS TOTALLY UNNECESSARY AS THE TRANSIT GOING ON THE OTHER DIRECTION IS NOT AFFECTED DUE TO THE LARGE MEDIAN BETWEEN THE 2 ROADS. MY EXPERIENCE IS ON THE ROUTE 93 SO FAR LAS VEGAS TO PHOENIX. THIS CAN SIMPLY BE FIXED BY PROVIDING PROPER ILLUMINATION WHILE ON LOW BEAN MODE OR REGULAR CONDITION AT NIGHT TIME AS THEY HAVE DONE ON THE 2016 MODEL. ON FEB 20, 2016 AROUND 8:30PM WHILE DRIVING ON HIGHWAY 93 FROM LAS VEGAS TO PHOENIX AZ I LOST FRONT HEADLIGHT ILLUMINATION TWO TIMES AS I WAS TRYING TO MANUALLY SWITCH THE LOW BEAN TO HIGH BEAN AFTER THE HIGH BEAN HAD ENGAGED DUE TO THE DARKNESS AND LACK OF ENOUGH ILLUMINATION; THEN IT DISENGAGED AFTER SENSING EITHER THE REAR READ LIGHT OF A VEHICLE ONE MILE IN FRONT OF ME LEAVING ME IN THE DARK AGAIN. THE OTHER EXAMPLE IS WHEN ANOTHER VEHICLE ONE MILE AWAY COMING ON THE OPPOSITE DIRECTION BUT ON THE OTHER SIDE OF THE ROAD AND FAR AWAY FROM MY SIDE DUE TO THE LARGE MEDIAN BETWEEN ROAD SIDES. FORCING ME TO STOP AND ENDING OFF THE ROAD AND MIRACULOUSLY NOT GOING DOWN THE CLIFF. MY FAMILY AND MY LIFE IS AS IMPORTANT AS THE FAMILY OF THE INCOMING TRAFFIC DRIVERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER TIRE RECALL AND COMPUTER UPDATE WE FIRST NOTICED A VIBRATION OR SHUDDER FOR THE FIRST FEW MILES. DEALER EVENTUALLY CHANGED 23 SEPARATE TIRES AND PROBLEM PERSISTS. M. STAHL OF HYUNDAI STATES THIS IS A CHARACTERISTIC OF LOW PROFILE TIRES. ELECTRICAL PROBLEMS BEGAN SHOWING UP ON A ROTATING BASIS. INCLUDING, PARK ASSIST NOT WORKING REGULARLY. VENTILATION CHANGING ON ITS OWN. BLIND SPOT INDICATORS NOT WORKING. REAR WINDOWS NOT WORKING. HEATED SEATS NOT HEATING. DASH DISPLAY CHANGES ON IT'S OWN. FOLDING MIRRORS NOT FOLDING AS THEY SHOULD. CAR WENT DEAD ONCE. ZERO ACCELERATION TWICE WHEN MERGING INTO TRAFFIC. SMART TRUNK NOT FUNCTIONING. VENTS BLOWING ICE COLD AIR WITHOUT AC BEING ON. MOST OF THESE HAVE BEEN PHOTOGRAPHED OR VIDEOD. DEALER EMPLOYEES HAVE ALSO WITNESSED MOST OF THESE. OCCURRENCES HAVE BEEN IN ALL DRIVING CONDITIONS FROM STATIONARY, BACK ROADS AND HIGHWAYS. I HAVE ALL REPAIR ORDERS DOCUMENTING OVER 60 DAYS OF LOSS OF USE WHILE CAR WAS AT THE DEALER.

TODAY MY WIFE WAS DRIVING OUR GENESIS AND WAS ALMOST IN A ACCIDENT BECAUSE OF CAMPAIGN138 "CRACKS IN THE SIDEWALL". I'VE BEEN COMPLAINING FOR THE PAST TWO MONTHS WITH 2 SUPERIORS AND 1 CASE MANAGER. THERE HAS NOT BEEN ANY RESOLUTIONS OR SINCE OF AGENCY.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES) REQUIRED THE DEALER TO REPROGRAM THE TIRE LIMITER. THE TIRE LIMITER WOULD NEED TO BE REPROGRAMMED IN ORDER TO REPLACE THE FACTORY TIRES; HOWEVER, THE REPAIR WOULD REDUCE THE SPEED FROM 149 MPH TO 130 MPH. THE CONTACT WAS DISPLEASED WITH THE REDUCTION OF THE SPEED LIMITER REQUIREMENT, WHICH WAS NOT MENTIONED AS A PART OF THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/11/16 *BF

THE CAR SHUT OFF SUDDENLY AND CAME TO ABRUPT STOP WHILE IN MOTION ON THE STREET DRIVING IN A STRAIGHT LINE

I WAS TRAVELING EAST ON I94 IN MINNEAPOLIS IN SNOWY WEATHER AT ABOUT 9:30 PM ON FEB 7.. TEMP AT 16 DEGREES. NEEDED TO USE THE WINDSHIELD WASHERS. WHEN I TURNED THEM ON THERE WAS NO WASHER FLUID BUT THE WIPERS WENT ON. MY WINDSHIELD BECAME COMPLETELY OBSCURED. I HAD TO TURN ON MY FLASHERS, STOP TRAFFIC IN THAT LANE IN HEAVY TRAFFIC AND HAD A DANGEROUS AND HARD TIME GETTING TO THE SHOULDER. TURNS OUT THE FLUID WAS FROZEN. I USED SNOW TO CLEAR THE WINDSHIELD. IT HAS NOW FROZEN 4 TIMES IN COLD TEMPS. I HAVE HAD IT FREEZE AT TEMPS AS HIGH AS 18 DEGREES. I RETURNS TO WORKING CONDITION AT ABOUT 28 OR 29 DEGREES. HYUNDAI IN AURORA ILLINOIS PUTS THE FLUID IN WHEN I GET AN OIL CHANGE AND I NEVER PUT FLUID IN. WHEN IT WORKS THERE APPEARS TO BE SOMETHING BESIDES PURE WATER IN THE FLUID AS I OBSERVE A 'SUDSING' EFFECT. DURING MY LAST OIL VISIT ON FEB 9 AT A TEMP OF 18 DEGREES, I HAD A HYUNDAI EMPLOYEE CONFIRM THAT THE FLUID WAS FROZEN AND THE WASHERS DID NOT PROVIDE ANY FLUID WHILE THE WIPERS ACTIVATED.