2022 HYUNDAI IONIQ 5 Complaints

The vehicle has had 2 12V battery replacements and 2 ICCU failures in about 20 months and just 12,000 miles of ownership with over 100 combined days out of service for repairs.

While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway.

My 2022 Ioniq 5 had an ICCU failure on February 2025. On February 12, 2025 I was not able to charge the car. I took it to the dealer twice for an ICCU software update. The first software update was on October 15, 2024. The second software update was January 16 2025. The third time was on February 13, 2025 for an ICCU failure. The car is at the dealership and waiting for the part so it can be replaced. If you need to do an inspection the car is at the dealership. There was no warning, it just will not take a charge. I have been waiting for a little over a month for the part to arrive at the dealership for replacement. I've call the dealership multiple times inquiring about the new replacement. They have no idea when this part will become available. I'm frustrated because no one knows anything so my car sits on their lot waiting for a part that I feel they should have in stock. Hyundai has known about the ICCU failures since 2022. Why Hyundai dealerships do not have ICCU's readily available? Knowing very well about these recalls and failures.

I was driving home on a very cold morning and heard a "thunk" in the back right of my car. Almost immediately I got a warning that my cars electrical vehicle system needed attention. That quickly turned to a turtle telling me the issue with the electric vehicle system was limiting speed. Eventually my car stopped working. I had the 12v battery jumped and got it home. After charging the 12v battery for over a day and calling a local dealership, they determined it was most likely the ICCU. I drove my car around to the front of my house and immediately got the same warning. It was towed that same day. It has now been 2 weeks and the part is on back-order.

On [XXX] I was preparing to leave for work in the morning. I unplugged my Ioniq 5 from the home charger, entered the car, and started the vehicle. Immediately, the panel warning system stated “Check Electrical System.” Because I am familiar with the warnings that have been displayed related to ICCU failure, I called the dealership to schedule a service appointment (set for February 18, the following Tuesday). I drove the car to work for a meeting, then restarted the vehicle following the meeting and the same message appeared on the screen. I then drove the vehicle directly to Werner Hyundai Service Department in Tallahassee, Florida and left it for diagnostics. On February 14, 2025, my service advisor called to advise that the ICCU and the VCMS had failed and required replacement. I was then advised that I would be placed on a waiting list for an ICCU part that was expected to be released nationwide on March 1, 2025. As of today’s date, March 8th, I have not been made aware of an ICCU part availability (apparently the VCMS has arrived at the dealership and is being held pending the receipt of an ICCU) nor an anticipated repair of my vehicle, it remains at the dealership service department pending parts availability. My husband unplugged our home charger that uses a 220 volt plug and noted that the plug showed melting damage and that the plug and wall had black marks that suggest that the car caused a malfunction that resulted in a spark in our garage. Due to the location of the outlet, the spark did not cause a fire. Since that date, every time our HVAC system comes on at home, our lights flash, this did not happen prior to [XXX]. We are contacting an electrician to inspect the outlet and any affect the surge had on our home electrical panel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was pulling out of drive way. Loud pop heard in the car. Immediately car flashed warning telling me electrical system had an issue and I needed to pull over and have the car towed to a dealer for service. Was told the part was related to the iccu and would take a couple days to arrive. Part is now on back order. 3 weeks later I am still waiting with little to no update on timeline for repair.

ICCU failure preventing car from AC charging. In shop 25 days now but part not available and not given estimated repair time. Car was bought new and has 24,600 miles on it.

ICCU failure. Vehicle abruptly reduced speed while on the road. Hyundai has inspected the vehicle and confirmed the failure. "Stop vehicle and check power supply" warning. "Check electric vehicle system" warning. "12v batter voltage low. Stop safely" warning. All first appeared within a few minutes of the vehicle losing power. Vehicle has been at dealership for repair/replacement of ICCU since February 7th.

Even after getting all recalls done my IONIQ5 had an ICCU failure. I feel that latest update which was supposed to fix ICCU issue actually accentuated it. With number of complaints on this car for ICCU failure there should class action law suit on Hyundai

On the morning of February 3rd, 2025, while driving, I heard a pop. A few seconds later, as I approached an intersection, a yellow warning appeared that instructed me to "Check the Electric Vehicle System". It minimized to a small caution light. I attempted to continue driving, pulling through the intersection; however, the vehicle had an abrupt loss of power; I was unable to proceed over 20-25 mph. In total no more than 2-3 mins passed from hearing the pop to loss of power. I pulled into a neighborhood, stopped the car, and consulted the owner's manual for direction on the warning light. While parked, and an estimated 8-10 minutes after hearing the first pop, I received a second warning, this time in red. It said "Turn power off immediately. Check power supply." I turned car off/contacted roadside, as advised in my manual, for a tow. After review at the dealership, I was originally told I needed a new 12V that it had died while I was driving. I authorized the replacement, though I also indicated to the service department that if that CAN happen, it really does not make sense AND there should be a different warning indicator for a failed 12v that could be replaced roadside versus instructing for a tow.However, after replacing my 12v the service advisor indicated that the car pulled codes and that the ICCU and its fuse seemed to have failed, which likely caused the damage to the 12v battery. After a few days of testing, my car was cleared for replacement of the failed ICCU by Hyundai's techline on February 10th. The dealer then provided a vehicle for my use while I await repairs. I was told a part could arrive the 18th or the 25th and the repair could take 3-4 days once the parts are received. It is still in shop with no updates. On 2/13/25 I filed a complaint to Hyundai; I have not received a response to date. All recalls for these issues had been performed on my vehicle in November 2024; we can no longer, in good conscience, use this vehicle. It is unsafe.