2025 HYUNDAI IONIQ 5 Complaints

View complaints related to 2025 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2025 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 HYUNDAI IONIQ 5
    - Denver, CO

    The car is a brand-new 2025 Ioniq 5 with only 2,949 miles. All of a sudden and without warning, it entered "limp mode" while driving and did not go past 25 miles per hour. I was close to home so luckily I was able to street park it safely. Called roadside assistance and the car completely powered off (died) in front of the tow truck. The dealership says it is an ICCU failure and need to be entirely replaced. The part is backordered with no ETA for replacement.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Pewaukee, WI

    The Integrated Charging Control Unit (ICCU) failed. While driving, we heard a 'pop' noise from the rear, which was a blown fuse. Immediately after, alarms were sounding, display showed electrical system failure, and car would only drive in turtle mode (extremely limited speed). Car was drivable for approximately 100 feet and then totally died. Car needed to be towed to dealer for repair.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - DENVER, CO

    The car lost power while driving. It lost power completely while driving it to the dealer. Had to be towed. I was lucky I was able to pull over out of traffic while it was losing power. Loss of propulsion in the middle of driving is a safety risk.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Portland, OR

    ICCU failure. Car totally inoperable within 5 minutes of warning message. Towed to the dealership with no ETA on a fix. It has already been over two weeks.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Burbank, CA

    My electrical warning light came on for the second time in under a year. The first time I was pulling out of my driveway, so I was able to stop safely. This time I was a block from my house, so I was able to safely pull to the side of the road. In both cases the car was towed to the dealership and both were confirmed to be a bad ICCU. The first time I was able to get it fixed within the week. This time the dealership has said the part is on back order and there is no ETA.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Spokane, WA

    On 1/15/2026, my 2025 Ionic 5 Limited AWD car with 11K miles on it suddenly lost power about 1/2 mile from my home. I pulled over to the side of the road and within seconds the car was totally dead (nothing worked). After waiting 1 1/2 hours (in an unheated car with outside temperatures in the 30's (F)) the car was towed to the dealership, where the ICCU was determined to be the problem. The dealership apparently has 3 other Ionic's waiting for new ICCU's. My car has been in the shop ever since, waiting for the replacement ICCU to be delivered to the dealership (delivery is apparently expected sometime in the next couple of weeks).

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Owings Mills, MD

    Battery warning light went on as I left my house. Since this is an EV, naturally became concerned. Car was towed to Heritage Hyundai, Towson Md and I was later informed by the technician the ICCU went bad and this was a common problem for the Hyundai/Kia EVs which Hyundai/Kia have not fixed. The car is currently at the dealer's service department.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - La Vergne, TN

    Diagnosis: ICCU and fuse failure. Situation: 1/17/26 No issues starting when starting/driving car to first store. Car started without issue and I drove to next store a few minutes away. Came out of store to start car and got a notification on dash to check electric vehicle system. Checked app and had error P1A9096 Air Flap Turned car off for a minute, turned car back on and still received the same error. Tried to drive back to house (only about 6 miles away) and realized the car was limited to 25 mph although no indication/notification of limit. Notification continued and I ended up getting a stop vehicle and check electrical system with flashing lights. Stopped and cycled off and on the vehicle a few times. Started vehicle and only check electrical system notification was on (no indication not to drive vehicle so I continued driving). Continued driving and heard what I believe was a pop noise and also got the notification to stop vehicle and check system. Pulled over turned vehicle completely off and checked app again. and Still only PA9096 error. Contacted Hyundai roadside. Truck driver contacted me shortly after letting me know they were on the way. Tried to turn vehicle around in parking lot so easier to tow. Vehicle limited to 1 mph. Vehicle died when I got in spot and wouldn't turn back on. Vehicle towed to dealer. 1/28/26 Over a week after issue, dealer diagnosed as ICCU and fuse failure.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Mooresville, NC

    ICCU failure, car had to be towed to dealer. No loaner available, no eta on repair.

    Source: NHTSA WEB SITE
  • 2025 HYUNDAI IONIQ 5
    - Brooklyn, NY

    The ICCU (integrated charging control unit) failed July 6, 2025 when the car had 6,800 miles on it. I was driving it on the road at the time and it suddenly would not go faster than 20 miles per hour. It was in the shop for weeks to repair. The replacement ICCU just failed again on January 31, 2026 at a mileage of 15,380. The car is inoperable and cannot be driven.

    Source: NHTSA WEB SITE