2022 HYUNDAI IONIQ 5 Complaints
View complaints related to 2022 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2022 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 HYUNDAI IONIQ 5- Wayne, NJ
Even though I had this recall for ICCU handled several months ago it didn't correct a problem, and on 02/07/2024 while driving 50 mph, a sudden pop occurred and the vehicle lost power and acceleration. I was able to pull over and shortly after 15 min, the vehicle died completely. After towing to the dealer, a few weeks later they told me that it was ICCU again and that the part needed to be changed. At this time they have no ETA for when the part will come!
Source: NHTSA WEB SITE -
2022 HYUNDAI IONIQ 5- Millstone, NJ
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this
Source: NHTSA WEB SITE -
2022 HYUNDAI IONIQ 5- La Canada, CA
I was driving on the freeway on Jan 17 when I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. I turned on my hazard lights and was able to get to the shoulder of the freeway and fortunately was close to an exit and was able to exit the freeway. It was towed to a dealership and I was told there was a problem with the ICCU.
Source: NHTSA WEB SITE -
2022 HYUNDAI IONIQ 5- Boulder, CO
A warning popped up "Check electric vehicle system", then a few minutes later an error popup appeared "stop vehicle and check power supply" and the car would no longer go above 27 mph.
Source: NHTSA WEB SITE -
2022 HYUNDAI IONIQ 5- Kilauea, HI
Aloha, Our Hyundai Ioniq5 has been out of commission for almost 5 months due to a failure associated with the ICCU recall. In December after months of working with Hyundai they finally shipped the car to an EV certified dealer to complete the recall and fix the ICCU issue. When we got the vehicle home it still shows electrical warning lights and will not charge at home. The recall fix didn't work and it still has the ICCU issue. The ICCU apparently can cause greater safety issues with the EV system when on the road. Its important the the recall fix actually works and in our case it did not. We have now been without the car for 5 months. We've had 5 different claim managers from Hyundai USA and we are still waiting on a fix. We are only filing a complaint because this could be a known reoccurring issue for other early Ioniq5 owners.
Source: NHTSA WEB SITE -
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2022 HYUNDAI IONIQ 5- Pottstown, PA
The contact owns a 2022 Hyundai Ioniq5. The contact stated that the vehicle was unable to charge at the charging station due the vehicle not accepting the charge. There was a message stating that "Charging Unsuccessful", however, recently the message only read unit connected to charger. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a failure within the Internal Charging Unit. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 HYUNDAI IONIQ 5- Merion Station, PA
It is UNKNOWN what component or system failed There was a sudden and total electrical failure with the inability to safely move the car. If this electrical failure had occurred on a turnpike or expressway it would have been a catastrophic event. Car was flat bedded to a dealership Dashboard warning provided less than 5 min time and 0.5 mile before ceasing to operate at all although car's computer thought that the car's health was OK.
Source: NHTSA WEB SITE -
2022 HYUNDAI IONIQ 5- Chicago, IL
I started the car, and saw a "Check Electric Vehicle system" alert on the dashboard, and began driving. I was not far from my home, when I saw several messages saying "Stop Vehicle and Check Power Supply" - and the car began slowing and becoming unresponsive while I was in traffic. With my wife and infant son in the car, and being less than I mile from my home I was able to proceed cautiously and make it there. This is likely a known flaw in the integrated charge control unit of this model, which was subject to a voluntary service bulletin put out by Hyundai. I took care of the recommended service and firmware update in September 2023, but it did not prevent this electrical system failure - the service bulletin should have advised replacement instead of putting my family in danger without any warning.
Source: NHTSA WEB SITE -
2022 HYUNDAI IONIQ 5- Uniondale, NY
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at 50–60 MPH, the Forward Collision Avoidance and Lane Assist warning lights were illuminated. The vehicle was taken to the local dealer, where the instrument cluster went blank. The dealer was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The manufacturer sent a technician to diagnose the vehicle. The technician stated that the VCU, battery, ICCU, and high-voltage battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 19,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 HYUNDAI IONIQ 5- Chicago, IL
Vehicle had the Service Campaign 997: Integrated Charging Control Unit (ICCU) software update in October 2023 at around 4,000 miles. It's now January 2024, 7,300 miles and the vehicle is currently at the dealership. The dealership confirmed it needs ICCU and Fuse replacement. Waiting for update on timeframe for ICCU part to become available. The car was showing "Check electric vehicle system" on the dashboard. It would not charge with Level 2 home charger. When I took the car to the dealership it started displaying a "Stop vehicle and check power supply" warning as I was arriving and the vehicle would not drive more than 25 mph.
Source: NHTSA WEB SITE