2022 HYUNDAI IONIQ 5 Complaints

View complaints related to 2022 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2022 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 HYUNDAI IONIQ 5
    - New York, NY

    When using the car in "i-Pedal" (one-pedal driving) mode — the highest brake regen setting — the car can come to a complete stop whenever I lift my foot off the accelerator pedal, without touching the brake. While in this mode, when I fully lift my foot off the accelerator, the rear brake lights illuminate as expected, however, I often slowly reduce pressure on the accelerator pedal to come gently to a stop. I've noticed that it's possible (and often the case) that I can decelerate to a full stop without the brake lights illuminating until I fully release the brake pedal (at the very last moment before I stop). This means that I can be slowing down at a pretty significant rate without any indication to the drivers behind. Conversely, when using the automatic cruise control (that keeps the car a set distance from car ahead), the brake lights seem overly active and flash on and off quite frequently, especially when going down hills (even if there is no deceleration and the car seems to be coasting). Both of these anomalies seem to aggravate other drivers following the car for different reasons, since the vehicle's intent isn't being properly communicated. The lack of expected brake lights when decelerating gently via i-Pedal mode seems potentially dangerous. I would recommend that Hyundai tune their software so that the brake lights illuminate automatically past a set threshold of deceleration/regen braking (above what would be expected if the car were simply coasting), but not requiring the driver to fully lift off the pedal, since at that point, the rate of deceleration is already uncomfortably high for typical driving.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - New York, NY

    A few minutes into my drive I heard a loud POP from under the rear seat and then an orange EV system warning message flashed on the display. The vehicle slowed down and I couldn’t maintain speed above about 25mph. Shortly after the first orange alert, the red “Stop vehicle and check power supply” message popped up on the screen along with an emergency warning sound. The vehicle was towed by Hyundai Roadside Assistance to the nearest certified dealer, which took 1 week to diagnose the car. They just confirmed it was an ICCU (Integrated Charging Control Unit) failure and would require a replacement ICCU and high voltage fuse, which are on backorder with no definitive delivery date.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Monaca, PA

    Last night I had an update pushed to my car. I pressed ok. today while backing up i heard a slight pop. my car then said check battery . then second alert said stop vehicle and check power supply. others with this car seem to have this issue as well and is taking a long time to fix and resolve.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Carlsbad, CA

    Started car. Heard a pop. “Check electric vehicle system” appeared on the screen. Hyundai arranged for the car to be towed to the dealer. This is likely the ICCU+Fuse failure that seems to be happening to many owners of the Ioniq 5.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Pine Brook, NJ

    On 4/24/23, without an prior warning vehicle suddenly became undrivable. Received message: "Stop vehicle and check power supply". Car could lim along < 25mph for short distances. This condition along with indifferent Hyundai roadside assist left me stranded out of state for 5 hours before telling me to find my own way to tow the car. Car is at dealership with a diagnosed ICCU/ICCU fuse issue. To date I am being told that the parts are on back order for 2-3 weeks. Based upon online posts by others with this issue, this is not a realistic expectation. To date, Hyundai has yet to offer substitute transporation, relief from monthly paments, and reimbursement of all expenses incurred as a result of the loss of this vehicle.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Garner, NC

    I was driving to the dealership due to an unusual message. I was on a main street less than 2 minutes from home when an alert came on the screen that said "critical 12v system" I believe. The screen went off shortly after so I was unable to fully capture it. Within 20' the car stopped itself on the road and shut off. All systems were offline with a total power loss. I could not turn my hazards on, the wheels were locked and I was unable to move the car. I had to stand outside my car to alert oncoming traffic to avoid me. Had I been on the highway when this happened I feel it could have turned deadly quickly, and would have been far worse at night It has been confirmed that the ICCU and high voltage fuse had failed. There are many other owners online speaking of the same problem. The error prior to this reported in the car was "check electric vehicle system." No extended details available, and the online app that shows car codes said "all systems normal" and still does even though the car is entirely dead.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Croton on Hudson, NY

    12 volt battery not recharging from the main EV 77kw battery. This makes it so that car systems cannot start that started late March and went into the dealer April 14,2023, after it happened a dozen or so times.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Issaquah, WA

    Suddenly whilst driving, I heard a soft "pop" and emergency alert sound and message were displayed. Car lost almost all power, but was able to move forward at 12mph to park in a safe place. Car became fully inoperable and required a flatbed tow to dealership. Was diagnosed as an ICCU problem (associated with both 12v battery failure and possible bluetooth related battery drain). Car has been in shop for 6 weeks, waiting on parts. No ETA from Hyundai. If this had occurred 3 minutes later I would have been driving at high speed on the interstate in morning commute traffic. Prior to the "pop" there was no warnings or errors or problems - car worked perfectly.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Rockville, MD

    Driving the car on the highway, EV warning light came on dash. Car went into turtle mode for approximately 5 miles. Then the dash board changed to shut car down now. Car would not charge at home. Had to tow it to the dealership. Car has now been at the dealership waiting for parts for 5 weeks. ICCU and a fuse need to be replaced.

    Source: NHTSA WEB SITE
  • 2022 HYUNDAI IONIQ 5
    - Cherry Hill, NJ

    We've owned the car since new, just over one year. The car was performing well one day and my wife went to her evening work. When she returned to her car around 6pm, the car wouldn't respond to the key fob and the door wouldn't open. She was able to open it with a key, but the car wouldn't start. It's a fully electric car and NOTHING lit up or made a sound. The traction battery had ample charge, but she called Hyundai and the car needed a "jump" from a repair vehicle that was called out, much like an ICE car needs the occasional jump...we assumed an interior light was left on, but the car's app didn't inform either of us of any issue prior to this...the same exact scenario repeated itself about one week later and we had the car jumped again and brought to our dealer, Burns Hyundai in Marlton, NJ. They determined that "nothing was wrong" which made no sense to me. My wife picked up the car and approximately one week later, the exact same thing happened again. This time we dropped the car off at the dealer where it's been for nearly one month. With their customer service lacking and information not forthcoming, I had to go to the dealer myself to get some answers. It seems the computer was telling then some codes were coming through about the battery, but nothing more. It didn't need replacing and they couldn't replicate the problem over a period of weeks...There are MANY online reports of this car having 12V battery and ICCU issues. Our dealer has several Ioniq5s awaiting ICCU replacement for the same problem as my car, but they "can't get the part from Hyundai". While our car at times won't start, they aren't seeing that in their shop now, awaiting repairs on cars that apparently die when driving also with 12v battery problems. Our car is a lemon and we intend to retain counsel to assist us in its repair. https://www.theautopian.com/why-everyones-favorite-electric-car-keeps-stranding-its-owners/?fbclid=IwAR3yNgwVKtaGhGPd7HBz79tOV-UI1myLdmyrwDzcOJZfLarsG80b_6NJLpk

    Source: NHTSA WEB SITE