2025 HYUNDAI IONIQ 5 Complaints
View complaints related to 2025 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2025 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 HYUNDAI IONIQ 5- Valencia, CA
Driving and lost power in vehicle it wasn't able to accelerate and resulted in getting stranded. Power would then be restored and then lost randomly. Dealer said it was the ICCU that was faulty.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Charlotte, NC
For the HYUNDAI Ioniq 5 XRT, the ICCU, fuse and perhaps hybrid battery malfunctioned. We were in a disabled car on a 4 lane highway with traffic: On February 10, 2026, as we drove out of our home we heard a loud pop. As we got out onto a large 4 lane road near our house, the notice “Check Electrical System” came on and the car’s power was drastically reduced. We made a U turn and drove (20 mph) back to our driveway. We were fortunate that this was mid-day and the road was relatively clear. Normally this is an extremely busy road with traffic moving at 40-50 mph and we would have had great difficulty even pulling out to the side -- as there is only marginal side space on this road. Hyundai has confirmed to us that the ICCU and a related fuse failed. They also think the hybrid battery is also involved and they are testing to confirm that. We had no warning at all -- except for the electrical warning that came on as the car's power was reduced. The car had charged normally and had had no warning signals/signs at all.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Las Vegas, NV
March 19, 2026, the car left my 18 y.o. daughter stranded at 10:00pm in a store parking lot. The car was fine when she went into the store. When she went back to the car, it was completely dead. No power at all. I had to pick her up to bring her home and left the car overnight. Called AAA the next morning. I have already previously reported about this car a few months back when it was in the shop for 3 months. Then, the ICCU and wiring harness were replaced a couple times.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- AURORA, IL
Got "Check Vehicle Electrical system" message. Car stopped running and got turned off. Couldn't jump start too.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Arlington, VA
I am submitting this complaint regarding a serious safety issue with my vehicle, a Hyundai Ioniq 5, which I purchased new and which currently has only 4,795 miles. The vehicle remains fully covered under the manufacturer’s warranty. Yesterday, March 19th 2026, while driving on a heavily congested street, the vehicle suddenly displayed a warning message stating: “Stop Vehicle and Check Power Supply.” Immediately after, the car began to significantly lose power and slow down in active traffic. This created a dangerous situation, as I was forced to pull over abruptly in a crowded roadway, putting my safety and the safety of others at risk. Due to the severity of the issue, I contacted Hyundai roadside assistance, and the vehicle was towed to Safford Hyundai for inspection and repair. I was informed by the dealership that repairs could take up to four months, and I was not provided with a loaner vehicle or alternative transportation. As a result: I am currently without a vehicle for daily transportation, including commuting to work I have experienced significant stress and anxiety due to the sudden and dangerous nature of the incident I am left without a reasonable remedy despite the vehicle being new and under full warranty This situation raises serious concerns regarding vehicle safety, reliability, and Hyundai’s failure to provide adequate support or transportation during an extended repair period. Given that this is a new vehicle with a critical failure that compromises safety, I am requesting: Immediate assistance with a loaner or rental vehicle at no cost A clear timeline and communication regarding repairs Consideration of further remedies if the vehicle cannot be repaired within a reasonable timeframe, in accordance with applicable consumer protection laws I believe this issue represents a significant defect that substantially impairs the use, value, and safety of the vehicle.
Source: NHTSA WEB SITE -
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2025 HYUNDAI IONIQ 5- edison, NJ
ICCU unit of the car short circuited right in middle of driving and caused the car to go in "limp mode". Sudden pop noise and slowdown created situation where car could be rear-ended. The part has already caused recall for prior model years, but model year for my car is not included in the recall. Based on internet search it is a continued and widely prevalent issue, manufacture has not done enough to fix this and a recall needs to add new model years. Additionally, the parts are backordered and there is no immediate fix.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Milpitas, CA
The Integrated Charging Control Unit (ICCU), part number 36400-1XAD5, failed on my 2025 Hyundai Ioniq 5 SEL RWD at 2138 miles. The ICCU is responsible for charging the 12V auxiliary battery from the high voltage traction battery. DTC P1A9096 was recorded on 03/02/2026. When the ICCU fails, the 12V battery drains because it has no charging source. The vehicle becomes undrivable as all vehicle systems depend on the 12V battery. The vehicle had to be towed on a flatbed truck to Hyundai dealer for diagnosis and repair. The failure was confirmed by the dealer using their diagnostic tools. This is the same ICCU failure mode covered by Hyundai Recalls 257 and 272 for 2022-2024 Ioniq 5 vehicles, however the 2025 Ioniq 5 is not currently included in those recalls despite using the same ICCU architecture. The failure at only 2138 miles on a 2025 model indicates the underlying defect was not resolved with the model year refresh. If this failure had occurred while driving at highway speed rather than while the vehicle was stationary, the progressive loss of motive power could have created a serious safety hazard. NHTSA should consider expanding the existing ICCU recall to include 2025 Ioniq 5 vehicles.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Danville, CA
I was sitting inside my parked car when I heard a loud pop sound from around the back trunk area, like a computer chip exploded. The car alerted me to check the ECS or battery management system and told me to pull over to safe location and don’t drive anymore. I relocated the car to another location and parked it but when I tried to start it again, nothing would power up. It appears the 12V battery has died. I contact Hyundai roadside assistance for a tow to my closest Hyundai service center. Hyundai confirmed that the ICCU and 12V battery needed to be replaced.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Spring Hill, TN
ICCU failure causing the car to go into low power mode. Tow required to get the car to the dealership for repair.
Source: NHTSA WEB SITE -
2025 HYUNDAI IONIQ 5- Bowie, MD
Backing out of driveway on 3/13/26, warning message appeared on dashboard- "Stop Vehicle and Check Power Supply." Had car towed to dealership (Ourisman Hyundai, Bowie, MD). On 3/16/26, service department advised the ICCU needed to be replaced, part was on back order with no ETA.
Source: NHTSA WEB SITE