2023 HYUNDAI PALISADE Complaints

Bumping, Creaking, Popping noise from rear of vehicle, at low speeds (30MPH and under) and when turning. Rear shocks replaced in September 2023 at 10,018 miles; Rear shock mounts replaced in June 2025 and rear shock absorbers replaced in July 2025, at approximately 32,000 miles. Same bumping, creaking, popping noise from rear of vehicle again - Less than 1 month and less than 1,500 miles since rear shock absorbers replaced.

We purchased this car new around June 2023 from a local Hyundai dealer. The car has been regularly maintained (at the dealer) and only has 20,000 miles approximately. In April of this year, my wife was drive on a very busy highway and suddenly all of the warning lights came on the dashboard and the car shuddered to a very rapid stop. She was lucky to pull off the road or it would have been serious. We got it into the dealer and they called a few days later to say it was fixed. Unfortunately, it was not. It happened again on June 20th this year. We had it towed back to the dealer. It has been there since (today is August 5th). They claim they cannot locate the issue and have been working with Hyundai Motor to troubleshoot. I filed a complaint with Hyundai (and really no assistance offered). Last week, they told us it was repaired and to come get it. My wife barely made it out of the lot before it did the same and came to a sudden stop. Not sure if this is happening to other Hyundai vehicles but this is certainly a dangerous situation... and the fact that they cannot determine the cause or how to fix, we are very concerned.

ABS system malfunctions when traveling over bumps and applying brakes simultaneously. This condition happens intermittently and is found to be present in other automobiles of the same make and model. (Experienced in a rental vehicle). The result of this malfunction is the sensation of the abs system activating by the presence of vibration in the brake pedal. This occurs for a short duration, accompanied by a brief but significant decrease in braking performance. This condition almost caused a collision while entering a busy intersection. Dealer service advisor was notified but declared it to be normal. Also, a formal complaint was sent to the manufacturer.

The sunroof glass exploded while traveling on the highway. The glass panel was closed shut about a minute before the incident. Small and large glass fragments entered the passenger cabin while traveling at highway speed. One large fragment caused a small laceration to the drivers arm. Another fragment struck the vehicle traveling behind and caused minor damage. Other large and small fragments landed on 2nd row passengers. There was no evidence of a foreign object or road debris causing this incident.

On [XXX] the engine light went on my 2023 Hyundai palisade SUV. Immediately I drove over the Hyundai dealership to try to find out what the problem was. On my way there, the light remained on, and the car kept making movements as if it was going to turn off, I could barely make the speed increase as I was driving. I went to Healey Hyundai located at 794 Route 52 Fishkill Ny 12524 phone number 845 831 1090 . In spite, the car light on and the issues they refused to attend the car and asked me to go back Monday morning, which I did , same issued on my way there, and I arrived there with the engine light on , service advisor Rasheena M Dyer , took the car, saw the light on, took pictures and asked me to wait for the mechanic to review the car. After two hours the service advisor, said “ there’s nothing we could do, or anything could do, the car is misfiring and anything could be causing the car to misfired, the mechanic don’t see the light right now, therefore, we can’t diagnose anything, but the car is misfiring “. I replied:” my car is under 50,000 miles and under manufacturer warranty, can you give me a rental, while you fixed the engine problem, I have 5 children , how can I drive around with my kids with an engine light on and the issues is giving me”, she replied: we won’t give you a rental because we don’t know what the problem is , ( although they know and said the car motor is misfiring )unless you pay $200 dollars . They sent me away with the engine light on, and the car making sounds and movements as if is going to go off anytime . Hyundai refused to help me although the engine lights are on and my car is still under warranty. I took the car that same day to Monro auto service at 64 north plank road ,Newburgh Ny 12550, and the checked the car and confirmed that there’s nothing wrong with the oil, or filters as the dealership try to implied , is an engine-firing problem that again, Hyundai dealership refuses to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(

The second row seat belts will randomly unbuckle themselves while the car is in motion. As parents this is extremely concerning to us and we are worried about the safety of our children in the event of an accident.

When you were at a complete stop and go to make a turn, the backend makes a clunking noise it almost hesitates like it’s having a hard time going and feels like it wants to lock up. I brought it to the dealership. They told me it was my tires and I needed an alignment. I brought it to a tire shop. I got an alignment. They told me it was not my tires. They believe it to be a differential.

On July 16, 2025 in stop and go traffic on I55 the cra failed to stop at 5mph. The road was bumpy on an overpass. I attempted to stop the car. The brake pedal was hard and would depress. The accident avoidance system kicked on right before it was about to hit the car in front of me and stopped the car. After that the car braked fine. It did again on July 22, 2025 on a bumpy road. It felt like the car couldn't tell it was suppose to stop on the bumpy road. Almost ran a red light into oncoming traffic as the car only stopped once the road was no longer bumpy. That is hard when living in the Chicago area and the roads are terrible. Dealership claims there is nothing wrong with the car.

I recently purchased a Hyundai vehicle and discovered that the previous owner still has full access to the vehicle’s Bluelink system. This includes remote start/stop, vehicle tracking, horn/lights, and other controls. Despite contacting Hyundai support and proving ownership, they still have not revoked or disabled this access. I am unable to override or reset the system myself. This poses a serious safety concern, because an unauthorized individual can: •Remotely disable the vehicle while in motion or parked, •Track my exact real-time location, or •Manipulate vehicle functions without my knowledge or consent. This is not a one-off issue. Hyundai has no effective system in place to guarantee owner control or revoke prior access, which leaves other buyers vulnerable too. This constitutes a design flaw in connected vehicle control systems, not just an isolated customer service problem.

The way this vehicle is designed, the angle of the lower screen that controls the ac is at the perfect angle to blind its drivers at times of sunset and sunrise and even some times between the two. This can happen no matter which cardinal direction you are traveling. I am blinded on a curvy road I drive every day to pick up my child to school. Its to the point where I have to completely cover the lower controls due to this reflective blinding.