2023 HYUNDAI PALISADE Complaints

I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occurs on both sides, primarily at lower speeds (under 20 mph), and is most noticeable when the vehicle is turning and weight transfers off a wheel, or when encountering a series of small, sharp impacts. The noise does not occur consistently with every bump but appears related to suspension unloading. Abnormal "pogo-ing" behavior: On smooth road surfaces at speeds between approximately 5-20 mph (such as in slow traffic on freshly paved roads), the rear of the vehicle exhibits a rapid, repetitive bouncing motion that jolts passengers forward and back. This behavior is pronounced enough that passengers have noticed and questioned it. Symptoms are noticeably worse in cold weather and improve somewhat in warm conditions. The rear suspension feels firmer after the vehicle has sat unused for several days. After regular driving, the suspension becomes softer and more compliant. This is a widely documented problem affecting 2020-2025 Hyundai Palisade models equipped with the Nivomat shocks, per Carscoops Hyundai is aware of the problem. Online forums and complaint databases contain hundreds of similar reports. Many owners report multiple shock replacements under warranty, with some experiencing 3-7 replacements on a single vehicle. The replacement parts appear to be the same design as the original components and fail at similar or accelerated rates. This issue can affect vehicle stability and braking distances, making it a concerning safety issue. I am requesting NHTSA investigate this recurring suspension failure as a safety defect warranting a recall and the development of properly redesigned replacement components for affected vehicles.

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.

I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.

Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake pedal. The problem has not been able to be replicated by a dealer, but this unnecessary intervention by the abs system dramatically increases stopping distances, resulting in dangerous situations such as rolling through a stop sign into oncoming traffic, or into the rear of the vehicle in front of you. Typically when this problem occurs, the abs will not stop interfering until the brake pedal is completely released and reapplied. The problem has been inspected by a dealer, but with them failing to reproduce the issue, they have not confirmed the issue yet.

The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has been reported to our local dealership, but the technicians were not able to reproduce the issue. We have also experienced a complete loss of electrical power in the vehicle with the ISG system a few times. Unfortunately, there is no way to permanently deactivate the ISG system; the auto stop button must be pressed every time the vehicle is used to deactivate it for that trip.

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat belt inadvertently unlatched while the contact’s daughter was in the seat. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.

The contact owns a 2023 Hyundai Palisade. The contact stated that while the vehicle was parked, the driver’s seat belt and the driver’s side second-row seat belt became inoperable. The contact stated that the driver’s seat belt failed to latch properly, and the second-row driver’s side seat belt intermittently failed to latch. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer escalated the issue for repair at the dealer; however, the vehicle was still not yet repaired. The approximate failure mileage was 37,000.

This is the second time I’ve had this incident. I was driving in the middle of nowhere Texas, no other cars or pedestrians were present. There were no overpasses or construction and out of nowhere. My sunroof exploded at 50 miles an hour. The weather was fair around 60°. This being the second time it had happened. I knew it was a sunroof and did not open the cover to inspect. I pulled over, got out of my car and looked and saw that my sunroof had blown out and upwards. The first time this happened, it was covered with minimal effort. Now that this has happened a second time with the car less than two years old I have to wait for the manufacturer to confirm it will be covered again.

I was driving my 2023 Hyundai Palisade at 75 mph on I25 in Northern Colorado when I heard a terribly loud noise like an explosion above my head. I jerked but kept control of the car. My immediate thought was that something dropped on my roof but I wasn't under an overpass. Frantically looking in all directions, I saw something dark flying in the air towards the side of the road. At the same time, motorcycles traveling behind me were moving out of my lane. I pulled over and found my Sunroof had instantaneously exploded outwards. There were bits of glass everywhere. It was certainly a startling driver safety issue that caused me to jerk the wheel. At highway speeds, it is fortunate that I didn't lose control or roll my vehicle. If the inside sunroof cover had been open as it is most of the time, bits of glass would have exploded all over the inside of the car showering the driver and passengers, including their faces and eyes. It was a terribly dangerous situation. I immediately reported it to my dealer who would not even look at the car. The dealer said they don't deal with glass. They recommended a glass installer, Anders Glass. Anders didn't deal with sunroofs. They sent me to NOVUS Glass who inspected, sealed up, then ordered and replaced the unit with a used sunroof. The problem couldn't be reproduced because the sunroof was shattered. There are no glass warning lights. No other warning lights, messages or symptoms appeared before or after the sunroof spontaneously exploded outward.

When turning the wheel at low speeds the steering wheel suddenly hits something like a steel wall and sometimes huts the wrist of the driver. it feels like a piece of steel blocking the rotation of the steering wheel. This happens now on a regular basis. Dealership can't remedy the situation and refuses to contact corporate technical dept for a remedy.