2022 HYUNDAI SANTA FE Complaints

Vehicle was being driven at highway speeds and suddenly lost the ability to accelerate with a "Check Hybrid System" warning. After pulling to the side of the interstate, car was shut off and restarted and brought back up to 40 / 50 mph when the same issue occurred with a lack of ability to accelerate and a "Check Hybrid System" warning. The issue appears to be related to some portion of the hybrid drivetrain. Car was then towed but two mechanics (one independent and one Hyundai dealership) could not replicate the issue and the vehicle system did not store any codes or history of the incident. The safety of the driver was put at risk by lacking the ability to accelerate on a major interstate, leaving the driver stranded for two hours waiting on a tow truck on the side of a busy interstate with traffic moving at speeds up to 75 mph.

On [XXX] my car started having trouble accelerating at some times- just happened out of the blue while driving normally. I was almost to my destination, so I parked and when I came back out, there was a message on the car screen that there was a problem with the transmission and to have it evaluated at my convenience. I was near the dealership so I drove there and they were unable to look at the vehicle but I asked if they could at least see what was wrong and if it was OK to drive. They said the code was DTC P1C2D03 and I was probably getting a new transmission. This code also showed up in the app. The TSB for this says that when this code is on the transmission will need to be replaced. [XXX] . They didn't have any appointments for diagnostics until 8/27/24, and told me it was safe to drive. My car continued over those 10 days to hesitate while accelerating at different times while driving. I never knew if I pressed the gas if I would get correct acceleration or not, which makes turning into traffic, merging, etc. unsafe. I also had 1 incident where I was at a stop sign and got no response at all from the gas pedal. I had to turn the car off and back on to get it to go. My car has only 12,000 miles. My car has been at the dealership now for 10 days waiting on them to do the diagnostics. On day 9 they called and said all it needed was a software update of the transmission control unit software and that they performed that update, test drove it twice and it was performing as expected. When I went to pick it up, the person who drove it from the lot into the service bay got out and told me the check engine light was on and there was an error about a transmission issue on the screen. The DTC P1C2D03 code is back on per the My Hyundai app. So they kept the car again and still waiting to find out what they are going to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power loss with no warning or errors - hybrid system frequently fails to start gasoline engine when needed, resulting in sudden power loss and limited to 35 mph without warning. Serious concern at intersections and on major roads.

Middle of May 2024 car begins to feel like it's shifting when accelerating and stopping. Nothing found by Hyundai Service Dept. Lakeland. On apx. [XXX] while driving stepped on gas pedal and felt no power. Kept pumping the pedal & car started jerking. Managed to get to light and get in left lane to turn into plaza honking horn. Car slid to a stop at entrance. On apx. [XXX] my husband was driving home and same thing happened. Managed to slide car into our driveway. Both times the car had to be towed to dealership. Two fuel injectors have been changed and when I asked them to change other two they said warranty would not allow. Worst case scenario is if this happens on the interstate traveling at 75 miles per hour. Not only could we be killed but others. Both times there was no warning lights or any other warning. The car just started jerking and lost power. It can very well cause a car to rear end us and a multiple car chain reaction hurting or worse killing others. I am filled with anxiety every time I take the car out for errands. I also saw a similar incident reported in the Better Business Bureau here in Tampa by another person. I reported my incident to Hyundai Corporation by phone and email and asked the rep to reported it to her superiors to see if they could just please let the dealership replace my other two fuel injectors & I was told they could do nothing. The dealership has told me several times the injectors must fail before they can replace. Apparently, the cost of the injectors is more than someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has been having repeated issues within 2.5 years of my purchase. Initially it was the transmission and Hyundai service center with poor customer service kept the car for almost 20-25 days before replacing the vehicle. Now, I have picked up the vehicle for less than a week and I get another Powertrain DTC code P030100 and check engine light on. Hyundai service centers are worst in the country, very poor customer service. I have to take my caribou 100 miles away to a different service center because the in town service center wouldn’t even look at the car and says has no appointment. I have to drive the car for about 100 miles with engine light on which poses a major risk to the car and myself to even ben able to get the car service done under warranty. The company advertises best warranty in the industry but makes it hard to fix the vehicle under warranty. Please stay away from buying an Hyundai in future. Thank you.

My vehicle transmission failed on July 9,2024. There was no warning. The dashboard lite up with a DTC warning and the car would not accelerate properly. I found there was a Recall for the vehicle but it was never sent to me. I was fortunate to be close to home and not on a highway or in a busy intersection at the time. Had I been there could have been a serious accident. My vehicle needed a new transmission which I did receive. The vehicle was only 2 years old with under 20,000 miles on it. The dealer was unable to provide a courteous car so I had to borrow a car from a friend for the week it took to fix the vehicle. Also when I purchased the vehicle on Sept. 16,2022, I was told by the dealership that I would receive courtesy oil changes for three years. The first two were free now they are telling me it was a mistake and they are not. I was forced to pay $94.00 for the oil change to get my car back from the dealership.

When you go from drive to park it doesn't go into park. If you try to go to park to reverse it won't go into reverse. Has happened 3 times. Have take it in to dealership and found nothing.

The contact owns a 2022 Hyundai Santa Fe. The contact stated that on two occasions while driving at approximately 25 MPH, the vehicle lost motive power. On the second occasion, the vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

The vehicle shuts off completely when stopped at a stop sign, traffic light, or parking space. This has occurred multiple times. Hyundai can not find the problem after multiple times in the shop. The last time it occurred I was in the middle of a busy intersection and was almost broadsided.

The contact owned a 2022 Hyundai Santa Fe Hybrid. The contact stated while coming out of a parking space and driving approximately 5 MPH, he got distracted and crashed into a parking lot light pole. The contact stated that the Forward Collision Avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.