2022 HYUNDAI SANTA FE Complaints

On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.

The contact owns a 2022 Hyundai Santa Fe. The contact stated while having the vehicle washed, the contact became aware that the front panoramic shield of the sunroof glass was cracked. The vehicle was taken to the dealer and the dealer stated that there were no recalls for the failure. The dealer provided no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480. The contact noted that the failure mileage was 4,865 after coming home from the dealer. The vehicle is scheduled for repair upon waiting for the parts to come in.

The accident took place on February 13 at approximately 7:40 a.m. My wife (the primary driver of the vehicle) had just dropped my son off at school and was pulling the vehicle into our garage as she has done at least four times a day since we purchased it in February 2022 for use as our primary family vehicle. She pulled into the garage, came to a complete stop, pressed the “Park” button and confirmed that the vehicle was in park, and removed her foot from the brake. The vehicle then lurched forward and collided with a storage cube adjacent to our garage wall, causing extensive damage to both the front end of the vehicle and the garage/dining room wall. Within minutes of the accident, I contacted Temecula Hyundai (our local dealership and service center), informed the Service Manager of what had just happened, and asked them how they wanted me to proceed given the fact that the malfunction was a warranty issue. They directed me to handle the accident through my insurance company. I specifically asked whether the vehicle needed to be preserved in place and not driven in order to maintain the scene and/or vehicle for investigation, and they said no. Nevertheless, we brought the vehicle to Hyundai that day to have it inspected and computer diagnostics run, since I suspected both might be necessary. They said the computer likely wouldn't capture this type of issue. We waited several weeks for our assigned Hyundai Case Manage (Tracy) to contact us with further instructions (which never happened, despite several requests for her and/or a supervisor to contact me), but eventually followed our insurance company’s instructions to take the vehicle to Caliber Collision to proceed with repairs, which were completed on March 30. We are still waiting for Hyundai corporate to address the issue.

My car has been in the shop 4 times for my blinkers not working. It has been there for almost a month in total. Most recently the dealership gave it back saying they cannot replicate the problem so they cannot fix it. However, everyone I drive my car the blinkers says its not working so I don't know how it cannot be replicated. I sent photos of the light indicating it was broken. When I reached out to hyundai they are refusing to call me back or address this issue. My case manager closed it stating the dealership said there was nothing wrong. It feels unsafe that my blinkers only work 50% of the time and hyundai is refusing to address it. It was in the shop for weeks so obviously something was going on.

Automatic lift gate not functioning correctly ( maybe during hotter months). Door handle not responsive at times

I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly

The contact owns a 2022 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V816000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Hi Team, Issue 1: unexpected Acceleration: Recently I found that is there is unexpected additional acceleration when I press gas pedal initially after changing gears from P to D. I am setting up an appointment with dealer to report and investigate this issue. My Car has only around 13000 miles on it. This issue was initially observed when one morning when i headed somewhere there is unexpected acceleration when I slightly press gas pedal. Issue 2: The Advanced Driver Assistance Systems (ADAS) doesn't work properly when set to adaptive cruise control. It doesn't slow down /stop when getting close to cars parked at signal specially as slight curvy roads.

The front windshield wiper mechanism failed to work twice during a build up of snow/ice on the windshield. The first incident was while starting up the car in my driveway. I had to scoop out and scrape the snow from around the bottom of the arm of the wipers. After working on it for a couple of minutes, the wipers started working. The second time they completely stopped working was while I was driving on a 45 MPH road. Heavy, wet snow from the roof had slid down onto my windshield. I could not see because the wipers stopped working. I had to pull over to the side and physically scoop out the snow with my hand that was around the wiper arms at the bottom of the windshield, half under the hood. It was extremely difficult to get to it. I had to do this twice to get the wipers to start working again. I saw yesterday that there is a recall for this exact issue on 100,000+ Palisades. I am reporting this to the Hyundai Dealership from which we bought the vehicle last year. There were no warnings, lights, signs to indicate the wiper failure.

My vehicle has been having intermittent cylinder misfires for about 4-5 months now. Initially, before I knew this was the issue, I didn't think much of it because the shaking that would occur was mild, but as it gradually worsened I knew there was a bigger issue. I will start my car, the check engine light will be on, and the car will shake very hard with acceleration throughout the entire drive. I know that it is a cylinder misfire because I will get an alert on MyHyundai app telling me that a DTC code has been detected, this is the code, "DTC P030100" (the servicing department confirmed this was the misfire code). I have come to learn that the car usually only populates the code when the issue occurs for consecutive trips. As this is an intermittent issue, there are times when I know that the car is misfiring during the drive (it is obvious), but I will not be sent a DTC notification. I have taken my car to the dealership 3 times for this issue with documented DTC codes for each visit. Upon my initial visit to get this seen about, my local Hyundai dealership changed the spark plugs and coil packs in an attempt to fix the issue (although the spark plugs should not usually need replacing at 20,000 miles). It was about 2 days until it started misfiring again. Since then, I have taken it back to the dealership twice because of this unresolved issue, but if the cylinders are not misfiring the day I take it, the issue is dismissed. I truly do not think they know or care to investigate the matter further. I have taken it to the dealership 3 times within the last 3 weeks regarding this issue. I have to imagine this is a safety issue as it can increase the chance of engine failure. Today was the 3rd visit, I picked it up and as I was told, "we saw the DTC code, but the cylinder was not misfiring when we looked at it, so we drove it around a good bit and no issues so the code was cleared".