INTERNATIONAL Complaints

The contact was the operator of a 2025 International LT62F company vehicle. The contact stated that on several occasions while driving with another truck in front of the vehicle that was attempting to slow down from at least 200 feet away, the automatic braking system erroneously activated, causing a false positive reaction with the brakes warning system detecting a possible crash with a brick wall, causing the Autonomous Braking and Lane Assist system to slam on the brakes of the tractor and the trailer. The contact stated that the force caused the vehicle to slide to the left, with the momentum of the trailer being hauled. There was no accident reported. The contact sustained a strain of the right shoulder from the seat belt locking. Medical attention was not required. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was advised that the radar was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,185.

Driver Fatality RF steer tire (RoadMaster RM180+ 295/75R22.5) failed while driving on Interstate at 65 mph pulling a flatdeck trailer loaded with lumber. Vehicle departed the highway into a concrete ditch and the load from the trailer came forward crushing the cab of the tractor.

August 17, 2024 makes a year of when i purchased my 2018 international LTA26 6X4 . The vehicle has been to several shops (Westrux International) where i paid for service that ended up being a recall for (Velocity calibrations) which did not fix the problem. (Southwest) is the next shop i took my truck to However, the mechanics were still unable to determine the cause of failure. I have researched on NHTSA and found recalls (Connecting Rod May Crack and Cause Engine Failure) that relate to my problem i'm having with my truck.

When driving down the road and if there are steel plates on the road the truck will alert and slam the brakes on.

The contact stated that she was a Medical Doctor who was calling to report an incident involving a 2019 International MV607. The contact stated while the tow truck driver was loading an abandoned vehicle onto the flatbed, the flatbed moved forward independently, and the driver's pelvis was pinned against the flatbed while the driver's back was against the oil reservoir that appeared to be mounted on the truck cabin. The contact stated that the tow truck driver had been pinned for over an hour before he was found and pronounced deceased at the scene. The contact stated that the deputy sheriff operated the controls and moved the flatbed backward to release the deceased; however, the flatbed would not stop moving. The Deputies turned off the Truck, and the flatbed stopped moving backward. Additionally, the contact stated that the deputy sheriff noticed an oil leak and a burning oil odor. The tow truck remained at the scene. No further information was provided. The failure mileage was unknown.

Brakes applied by themselves and come to a complete ABS stop. Happened in traffic. When this happens you have no control. Will not accelerate. Has happened three times. Have to hit lane departure every 15 minutes while driving. Very distractive for driving. Truck has been reported for repair. Truck is leased

The contact owns a 2022 International CV515. The contact received notification of NHTSA Campaign Number: 23V282000 (Parking Brake) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 International LT625. The contact stated that while driving at an undisclosed speed, the contact heard a loud knock in the engine. The contact stated that several unknown warning lights illuminated. The contact stated that the vehicle lost motive power. The vehicle was towed to the residence. The vehicle was towed to the dealer and diagnosed with a possible cracked engine block and a cracked head. The contact stated that the diagnosis was inconclusive. The contact was informed that to provide a conclusive diagnostic result, the engine needed to be taken apart. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 625,000.

The contact owns a 2019 International CV515. The contact stated that while driving at an undisclosed speed, the front end of the truck was bouncing excessively. The contact stated that there was a failure with the front end that was causing damage to the front tires. The contact stated that the front tires appeared worn and patchy with only 17,000 miles of driving. The vehicle was taken to Firestone Tires and was diagnosed with a failed suspension. The vehicle was not repaired. The vehicle was also taken to the dealer and the contact was advised that the tires needed to be replaced. The tires were replaced. The contact stated that the tire size information printed on the door of the vehicle was 245/70/R19.5 however, the actual tire size that was installed on the truck was 225/70/R19.5. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or at times both side of the base. Base plate is only 14 gauge steel, and is stitch-welded in 12 inches total length (out of 28" perimeter of the base), and only on the inside part. Also, another 10" inches of this perimeter is left open for a tongue and groove style of fitting of the base inside the base plate which has substantially reduced the strenght of the seat at its base.