INTERNATIONAL Complaints

The contact owns a 2023 International LT. The contact stated that the fuel economy feature inadvertently shifted the vehicle out of the intended gear. The contact stated that the vehicle remained in neutral. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000. The VIN was not available.

The contact owns a 2009 International Prostar. The contact stated that the front air conditioner was distributing hot air. While using the defroster, the fuse in the blower motor ignited the dashboard. The fuse panel caught fire. The driver was able to extinguish the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was left a voicemail message, but there was no response. The failure mileage was approximately 1,100,000.

Steering intermittently goes into a shake/ shimmy at various speeds, frequently on curves. Steering wheel will shake and occasionally it gets intense enough for items in the cab of the truck to shake violently. Symptoms match NHTSA document IK0500038. 2 dealerships have been innefectual in addressing the issues. The problem started around 42,000 miles and persists currently at 71,000 miles.The truck has been back multiple times for this issue and is now up to 6 weeks of down time with no improvement. None of the International dealers have voluntarily given me any documentation to keep for my records.

I purchased the vehicle January 19, 2023 and have experienced issues with engine belts breaking, oil pan leak, engine sign constantly coming on, AC system not working properly, battery smoking, electrical lighting (lights not going off), def system and tires and rims. I have been exposed to life threatening situations by my engine belt breaking caused my vehicle to go out of control while driving. On one occasion by battery was smoking while I was driving. My AC unit not functioning properly and causing excessive heat in the cab. The problem was confirmed by a Loves travel stop which performs free vehicle health reports. The vehicle components have been inspected by mechanical dealers. There were no warning signs when the problems started.

The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.

The brake assist malfunctioned causing the brakes to abruptly stop without cause or warning. When the braking system abruptly stopped it caused a jack knife and lost of a trailer on a congested highway with vehicles in all lanes, I was able to finally get control of the tractor with out causing contact or injury with other vehicles and the rear trailer broke free and rolled back and landed in the grass that divided the highways. I injured myself and had to have surgery. The tractor was taken to a shop 4 days after the accident. They found that the module for abs ec80 had blocked radar and data link faults for camera, radar & camera was not properly installed. Rush truck center told the company that they needed to drive tractor on a long drive to recreate issues, but the company denied to go forward and picked the tractor up.

Minimizer sells a piece of plastic that bolts to the top of semi truck 5th wheel and under trailers. Minimizer claims this plastic is designed for frequent drop and hook applications. The plastic can't handle the huge forces between semi truck and trailer and is easily pushed off the 5th wheel leaving only the bolts sticking up out of the top of the 5th wheel. When this happens there is no grease between the trailer and 5th wheel plate, only the bolts sticking up and out of the top of the 5th wheel. As you can imagine the bolts dig into the underside of the trailer making steering a problem on the snow covered roadway. Minimizer Document #10005364 says to "continue to follow 5th wheel manufacturer's lubrication and maintenance recommendations for the locking mechanism and king pin." which requires grease and greasy parts to be in very close proximity to the plastic. The plastic cannot handle the grease, fact is, In the same document the Warranty excludes damage caused by exposure to chemicals such as grease. The plastic pushed off the truck in less then one week, which created a mechanical emergency. The truck and driver can't do anymore work until the nuts and bolts are removed from the 5th wheel plate and the 5th wheel is properly re-greased. The plastic cannot handle trailer drop and hook or be touched by grease.

Two 11r22.5 Tires were purchased 8/8/2022 from Gabe’s tire and towing llc in town creek, alabama. These tires are for my front steer axle. The problem is the installed two trailer tires for my steer tires. I’ve gone back several times and they want me to pay over $300 additional to go to a higher end tire even though they screwed up. This is the second set of tires now that this has happened with and they make me wait over a month to find out if I’m even going to get warranty money back since they make customer pay for a new tire then send the old one out to be inspected. Took truck to a different shop to be inspected because truck shakes violently and Gabe’s tires and towing llc would not correct the issue.

The sofa has sharp protruding screws in the ends hidden by the cover. While leaning into the sofa I was stabbed by the screws. Luckily it was not a child.

With cruise control set to 65mph on US Hwy 175 in the left lane passing a semi truck the truck stuttered then completely shut down. Tempature was 102.