2001 ISUZU RODEO Complaints

CALLED ISUZU ABOUT THE RECALL. THEY HAD MY RODEO TOWED TO THE NEAREST HONDA DEALERSHIP BECAUSE I FOUND OUT THROUGH MY PERSONAL MECHANIC THAT THERE WAS A RECALL AND MY MECHANIC TOLD ME THAT MY RODEO WASN'T SAFE TO DRIVE. THREE DAYS LATER HONDA'S MECHANIC CALLED ME AND TOLD ME THAT MY RODEO WAS UNREPAIRABLE! THE MECHANIC SAID THAT SOMEONE FROM ISUZU SHOULD BE GETTING BACK WITH ME. I WAS ALSO TRICKED! I BOUGHT MY RODEO FROM A PRIVATE INDIVIDUAL WHO I CAN'T GET A HOLD OF, SO THEY PROBABLY KNEW ABOUT THE RECALL WHEN THEY SOLD IT TO ME. *TR

ORIGINAL OWNER OF 2001 RODEO. RECEIVED A RECALL NOTICE FOR REAR SUSPENSION LOWER LINK BRACKET. DRIVERS SIDE REQUIRED INSTALLATION OF A BRACKET, PASSENGER SIDE WAS SPRAYED WITH WAX. RECALL REPAIR WAS COMPLETED CIRCA 01/2011. TOOK THE CAR TO AN INDEPENDENT MECHANIC FOR BRAKES LAST WEEK AND WAS TOLD THAT THE FRAME IS SO RUSTED THAT IT IS NOT WORTH DOING THE BRAKES. MECHANIC STATED THAT THE VEHICLE WOULD NOT PASS ITS INSPECTION AS THE FRAME IS SOFTENED DUE TO RUSTING AND IS UNSAFE (DON'T GO ON ANY LONG DRIVES AND THINK ABOUT A NEW CAR IN THE NEXT COUPLE OF WEEKS). CONTACTED ISUZU AND WAS TOLD THEY HAVE NO FURTHER RESPONSIBILITY AS THEY DID EVERYTHING THEY WERE SUPPOSED TO UNDER THE RECALL AGREEMENT. I WOULD LIKE TO BETTER UNDERSTAND HOW THE RESPONSIBILITY FOR RUSTED FRAMES CAN BE LIMITED TO SUCH A SMALL AREA OF THE FRAME COMPONENT WHEN IT APPEARS FROM THE HIGH NUMBER OF FILED COMPLAINTS THAT THIS IS A SYSTEMIC FRAME RUST ISSUE AND NOT SIMPLY A LOCALIZED ISSUE DEALING WITH THE REAR LOWER SUSPENSION LINK. THIS REAR SUSPENSION LINK IS ONLY THE SYMPTOM OF THE ACTUAL PROBLEM. ISUZU IS TAKING THE POSITION THAT IF THE RUST IS NOT IN THAT SPECIFIC LOCATION, THEY HAVE NO RESPONSIBILITY BEYOND THAT. IS THE NHTSA PURSUING THIS ISSUE FARTHER? VEHICLE IS IN EXCELLENT CONDITION OTHER THAN THE FRAME. NO RUST ON THE BODY PANELS/SHEET METAL WHATSOEVER. PLEASE ADVISE,

WHILE DRIVING THE VEHICLE THE REAR SUSPENSION BROKE CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. LUCKILY THERE WAS NO ACCIDENT AND THE VEHICLE WAS TOWED TO A FRIENDS HOME UNTIL WE COULD DETERMINE WHAT NEEDED TO BE DONE. I HAD KNOWN ABOUT THE RECALL SINCE LATE DECEMBER BUT WAS UNABLE TO GET THE VEHICLE IN TO BE CHECKED THAT QUICKLY. THE CLOSEST REPAIR FACILITY WAS 95 MILES AWAY FROM WHERE I LIVED. BILL COLWELL FORD IN HUDSON, IOWA WAS CONTACTED AND THE VEHICLE WAS TOWED FROM MY FRIENDS HOME. AN ATTEMPT TO REPAIR WAS MADE BUT IT WAS LATER DETERMINED IT WOULD NOT BE POSSIBLE. I HAVE WAITED FOR ISUZU TO CONTACT ME FOR OVER A WEEK REGARDING A REPURCHASE REMEDY FOR THIS ISSUE. I HAVE CONTACTED ISUZU AS WELL AS THE SERVICE MANAGER AT BILL COLWELL FORD, AND ISUZU IS HOLDING UP THE PROCESS. I AM PAYING PAYMENTS AND INSURANCE ON A SALVAGE VEHICLE WHICH DOESN'T SEEM FAIR. I AM GREATLY CONCERNED THEY WILL ATTEMPT TO UNDERVALUE MY VEHICLE IF THEY EVER GET THAT FAR IN THE PROCESS. I AM WITHOUT A VEHICLE AND I AM EXTREMELY ANGRY THAT MORE ISN'T BEING DONE TO HELP. *TR

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). AFTER HAVING THE REPAIRS DONE AND THEN TAKING THE VEHICLE THROUGH INSPECTION, SHE WAS ADVISED THAT HER THAT THE VEHICLE FAILED DUE TO SEVERE RUSTING AND HOLES ON THE FRAME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 118,900.

I OWN A 2001 ISUZU RODEO. I RECEIVED A NOTICE INFORMING ME THAT MY VEHICLE HAS A REGIONAL SAFETY RECALL PER BULLETIN SB10-11-S002. THIS WAS DUE TO THE REAR FRAME RUSTING AWAY. I BROUGHT MY VEHICLE INTO THE CLOSEST ISUZU REPAIR SHOP WHICH WAS ABOUT 45 MILES AWAY FROM MY HOME. AFTER LOOKING AT THE VEHICLE THE SERVICE ADVISOR INFORMED ME THAT HE COULDN'T REPAIR THE VEHICLE BECAUSE OF THE RUST AND WOULD HAVE TO ORDER A SPECIAL TOOL TO GET IT FIXED. AFTER WAITING A MONTH I CALLED THE ADVISOR WHO INFORMED ME THAT THE TOOL WAS IN AND THAT HE WOULD HAVE TO HAVE MY VEHICLE FOR MORE THEN A DAY TO FIX IT. SO I HAD A FRIEND FOLLOW ME IN ANOTHER VEHICLE SO THAT I COULD GET HOME. A COUPLE OF DAYS LATER I GOT A CALL FROM THE SERVICE ADVISOR INFORMING ME THAT THE FRAME WAS TOO RUSTED TO BE REPAIRED AND WOULD BE TAKING PHOTO'S TO SEND TO ISUZU OWNER RELATIONS TO SEE WHAT COULD BE RESOLVED WITH THIS ISSUE. SO I HAD TO GET ANOTHER RIDE TO GET MY VEHICLE. THE ADVISOR ALSO INFORMED ME THAT HE DIDN'T THINK THAT IT WAS SAFE TO DRIVE MY VEHICLE BUT LET ME LEAVE WITH IT. A COUPLE OF WEEKS LATER I WAS THEN INFORMED THAT MORE PICTURES NEEDED TO BE TAKEN TO RESOLVE THIS ISSUE. SO I DROVE BACK UP TO THE DEALER SHIP TO GET THIS DONE. A FEW WEEKS LATER I CALLED THE ISUZU OWNER RELATIONS ONLY TO BE TOLD THAT THE DEALERSHIP WILL BE DOING THE REPAIR WORK ON MY VEHICLE. I CALLED THE ISUZU DEALERSHIP AND THE ADVISOR NOW INFORMED ME THAT HE WAS ORDERED TO FIX THE ISSUE. HE WOULD NOW HAVE TO ORDER ANOTHER REPAIR KIT AND IT WOULD TAKE 2 DAYS TO FIX MY VEHICLE. SO I'M NOW WAITING FOR HIM TO CALL BACK TO LET ME KNOW THAT THE KIT IS IN. I'VE READ SEVERAL OTHER SIMILAR COMPLAINTS ABOUT THIS AND AM CONCERNED ABOUT DRIVING MY VEHICLE. THIS IS MY MAIN FORM OF TRANSPORTATION AND CAN'T AFFORD ANOTHER VEHICLE AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT AFTER HAVING A ROUTINE OIL CHANGE, THE MECHANIC ADVISED HIM THAT THE FRAME WAS SEVERELY RUSTED WITH HOLES AND STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,200.

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRAME BRACKET FRACTURED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY COULD NOT REPAIR THE FRAME BECAUSE OF SEVERE CORROSION AND RUST BUT THEY COULD REPAIR THE BRACKET UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD ONLY REPAIR THE BRACKET UNDER THE RECALL, BUT NOT THE FRAME. THE FAILURE MILEAGE WAS 75,000.

WE RECEIVED A RECALL NOTICE FOR FRAME RUST. WE TOOK IT INTO A LOCAL ISUZU REPAIR SHOP ON 12-22-2010; THEY TOLD US THE FRAME WAS RUSTED THROUGH AND THAT THEY NEEDED TO ORDER A PART TO FIX IT. WE HAVE BEEN WAITING SEVERAL MONTHS BECAUSE THE REPAIR SHOP CANNOT GET THE PART FROM ISUZU. THEY ALSO CANNOT TELL US WHEN THE PART WILL COME IN. WE FEEL THE VEHICLE IS UNSAFE AND CANNOT UNDERSTAND WHY ISUZU IS NOT REQUIRED TO FIX THE PROBLEM IN A TIMELY MANNER. HOW LONG DOES A COMPANY HAVE TO FIX A RECALLED VEHICLE? ARE THEY LEGALLY REQUIRED TO FIX THE PROBLEM?

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND IT WAS REPAIRED. WHILE UNDER GOING ROUTINE MAINTENANCE THE CONTACT NOTICED THE FRONT AND REAR FRAME WERE CORRODED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THE FRONT AND REAR FRAME, THE FUEL TANK SHIELD WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED RECALL 10V436000 (SUSPENSION:REAR). THE DEALER STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE DEALER STATED THAT THEY WERE ABLE TO POSSIBLY REPLACE THE BRACKETS BUT REGARDLESS OF THE REMEDY, THE VEHICLE WOULD NOT BE DRIVABLE. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE RECALL SPECIFICALLY STATED THAT ONLY THE BRACKETS WOULD BE REPLACED BUT DUE TO THE NATURE OF THE PROBLEM, THEY OFFERED TO BUY THE VEHICLE BACK. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.