2001 ISUZU RODEO Complaints

THE FRAME OF MY ISUZU RODEO IS FULL OF RUST/CORROSION. THERE IS A RECALL (RECALL 10V-436) ON THE BRACKETS AND THIS IS NOT A FIX. AFTER INSPECTION OF MY VEHICLE IT WAS FOUND TO BE A STAGE 4 RECALL. THERE NEEDS TO BE A RECALL ON THE ENTIRE FRAME. THIS VEHICLE IS UNSAFE TO DRIVE. THE FRAME CAN BREAK WHILE DRIVING. CANNOT GET RECALL DONE FOR THE BRACKETS BECAUSE PARTS ARE UNAVAILABLE TO THE DEALER (STEVE CASTRUCCI, CINCINNATI, OH). UNABLE TO DRIVE VEHICLE DUE TO THIS RECALL AND FEEL UNSAFE DRIVING IT.

I RECEIVED A RECALL #10V-436 FORM IN THE MAIL FROM THE ISUZU OWNER RELATIONS CENTER 1400 S. DOUGLASS ROAD, SUITE 100 ANAHELM, CA 92806 ON OR ABOUT NOVEMBER 2010. IT STATED THAT I SHOULD CALL ISUZU SPECIAL ASSISTANCE CENTER TO IDENTIFY THE ISUZU SERVICE CENTER CLOSEST TO ME. I WAS TOLD THE PARTS TO REPAIR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE MIDDLE OF JANUARY 2011. I CALLED AND AN APPOINTMENT FOR FEBRUARY 18, 2011 AT BOURNIVAL ISUZU WHERE I BOUGHT THE CAR BRAND NEW IN AUGUST 2001. THE CAR WAS DUE FOR A STICKER JANUARY 2011. JANUARY 10 2011 THIS VEHICLE WAS IN AN ACCIDENT. THERE WAS MINOR DAMAGE TO THE REAR LEFT SIDE TOTALING $2,800. WHEN THE BODY SHOP FURTHER INVESTIGATING UNDER THE VEHICLE HE NOTICED EXTENSIVE FRAME DAMAGE ROTTING WITH HOLES AND EXTENSIVE RUST. HE DETERMINED THE SUV WAS UNSAFE. HE ALSO NOTICED THE AXEL WAS 3/4 OF AN INCH OUT OF LINE. HE THEN CALLED OUR INSURANCE COMPANY AND THE ADJUSTER REINVESTIGATED THE VEHICLE. THE ADJUSTER AT THIS TIME TOTALED THE SUV. THE INSURANCE COMPANY TOOK OWNERSHIP OF THE VEHICLE AND SUBTRACTED A LARGE SUM OF MONEY FROM THE FINALE AMOUNT BECAUSE OF THE HOLES AND RUST HE FOUND ON THE FRAME UNDERCARRIAGE, TO LOOK AT THIS VEHICLE YOU WOULD HAVE THOUGHT IT WAS YEARS YOUNGER THEN IT WAS. THERE WAS NO RUST, DENTS OR SCRATCHES. THIS VEHICLE SHOULD HAVE GONE ANOTHER 100,000 MILES AT LEAST. IT WAS GARAGED AND METICULOUSLY MAINTAINED FROM THE DATE OF PURCHASE. I WAS TOLD BY FRIENDS IT DROVE AND SOUNDED LIKE A BRAND NEW AUTOMOBILE. MY INTENTION WAS TO HAVE IT FOR TEN MORE YEARS. AT THIS TIME I AM REQUESTING THE AMOUNT DISQUALIFIED BY THE INSURANCE COMPANY FOR THE FRAME METAL DECOMPOSITION AND AN AMOUNT FOR LOSS OF LONGEVITY AND FAILURE TO FULFILL MY EXPECTATIONS. *TR

ALONG WITH MOST OF YOU, I TO HAVE A 2001 ISUZU RODEO. UPON HAVING MY VEHICLE TOWED TO THE NEAREST SERVICE CENTER IN ALLENTOWN, PA, I WAS TOLD THAT MY CONDITION WAS AT A LEVEL THREE- THAT THE REAR SUSPENSION BRACKET WAS ABLE TO BE INSTALLED AND THAT I COULD PICK UP THE VEHICLE. THE SERVICE REP THEN PROCEEDED TO TELL ME THAT THE FRAME IS BADLY RUSTED AND THAT THE RIGHT FRONT AREA HAS A HOLE THAT HE COULD PUT HIS FIST THROUGH, STATING THAT IT IS UNSAFE TO DRIVE, IT WILL NOT PASS INSPECTION, AND THEY ARE NOT ALLOWED TO WELD A PLATE TO A FRAME, RENDERING IT UNREPAIRABLE. AN ISUZU MANAGER I SPOKE WITH ON 2/8/11 COULD NOT GIVE ME AN ANSWER AS TO A REMEDY IF THE TRUCK WAS UNREPAIRABLE, REPEATING THAT THEY ARE ONLY RESPONSIBLE FOR THE REAR SUSPENSION BRACKET. THIS IS UNACCEPTABLE...WHAT IS THE POINT IF THE ENTIRE FRAME IS USELESS? *TR

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE APPROXIMATELY 10-15 MPH, THE REAR DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT CAPABLE OF BEING REPAIRED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED A NOTICE FOR RECALL 10V436000 (SUSPENSION: REAR). THE CONTACT CALLED THE MANUFACTURER WHO HAD NOT MADE A DECISION ON HOW THEY WOULD REPAIR THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE 84,320.

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) FOR POSSIBLE RUST AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE FRAME WAS RUSTED AND THEN APPLIED BLACK SPRAY PAINT OVER THE FAILURE. THE CONTACT WAS DISPLEASED WITH THE REPAIR YET THE DEALER ADVISED THAT HE WAS ONLY OBLIGATED TO DO AS THE RECALL STATED. ANY REPAIRS OUTSIDE OF THE RECALL WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER SEVERAL TIMES BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 98,595 AND THE CURRENT MILEAGE WAS 98,635.

ISUZU RODEO FRAME IS COMPLETELY ROTTED . THE ISUZU CORP WANT TO FIX WITH REAR BRACKETS THIS WILL NOT FIX THE SUV NEEDS A WHOLE NEW FRAME ONE THAT IS MADE OUT OF GOOD STEEL AND INCLOSED AND COATED . NOT ISPECTABLE IN MY STATE . WE WANT A REFUND THAT IS COMPARABLE TO THE REAL KELLY BLUE BOOK VALUE. *LN

2001 ISUZU RODEO SUSPENSION ARM FELL OFF WHILE DRIVING CAUSING US TO GO OFF THE ROAD, HAD TO HAVE TOWED HOME 30 MILES. NEXT DAY HAD TOWED TO RECALL APPROVED GARAGE, TOLD ME EVERYTHING WAS VERY RUSTED. NOW WAITING TO HEAR BACK FROM ISUZU AFTER THREE DAYS OF THEM HAVING THE PHOTOS OF MY CAR. *TR

THE FRAME ON MY 2001 ISUZU RODEO IS COMPLETLY ROTTEN AND THE RECALL THAT ISUZU HAS GIVEN TO THE OWNERS IS NOT FIXING THE REAL PROBLEM. I HAVE A VEHICLE WHICH MY MECHANIC HAS TOLD ME IS NOT INSPECTABLE IN THE STATE AND THAT IT IS UNSAFE TO DRIVE. MY RODEO WAS TOWED OVER 100 MILES TO THE CLOSEST DEALER FOR THE RECALL INSPECTION AND HAS BEEN THERE FOR ABOUT TWO MONTHS. THE DEALEAR SAID THEY ORDERED THE PARTS TO FIX THE RECALL AND IT WOULD BE ABOUT FOUR WEEKS BEFORE THEY HAD THE PARTS. WHEN THE PARTS ARRIVED THEY CALLED ME AND ASKED MY PERMISSION TO INSTALL THEM. AT THIS POINT I CONTACTED ISUZU AND EXPRESSED MY CONCERNE THAT THIS WAS NOT GOING TO FIX THE UNDERLYING PROBLEM AND THEY TOLD ME THAT THE NEXT STEP WOULD BE A PURCHASE OFFER FROM ISUZU TO ME. AFTER HOURS ON THE PHONE AND FAXES SENT TO THEM THEY FINALLY CALLED BACK THREE WEEKS LATER AND TOLD ME THAT THEY AUTHORZED THE DEALER TO MAKE THE RECALL REPAIRS. I AM MORE THAN CONFUSED NOW BECAUSE THE DEALER IS TELLING THAT IT IS GOING TO TAKE PARTS TO FIX THE RECALL BUT ISUZU IS NOW TELLING ME THEY JUST WANT TO TREAT THE RECALL AREA WITH ANTI-CORROSION MATERIAL. I FEEL LIKE BOTH PARTIES INVOLVED WITH THE RECALL ARE NOT ON THE SAME PAGE. TO TOP THAT OFF, ISUZU SAYS THAT THEY WILL NOT TOW MY VEHICLE BACK TO MY RESIDENCE AND IN THIS STATE I CANNOT LEGALLY DRVE THE VEHICLE THAT IS NOW UNINSPECTED. *TR

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO RECALL 10V436000 (SUSPENSION: REAR) AND HE WAS CONCERNED ABOUT THE FACT THAT THE DEALER REINFORCED THE REAR BRACKETS BUT THERE WAS A ONE FOOT HOLE IN THE FRAME. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND WOULD NOT PASS INSPECTION. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE 88,486.

WITHIN THE PAST FEW WEEKS WE RECEIVED A RECALL NOTICE ON OUR 2001 ISUZU RODEO. I CALLED THE LOCAL ISUZU DEALER AND WAS TOLD THAT THEY HAVE NOT RECEIVED THE "TECH BULLETIN" NOR THE PARTS TO FIX THE VEHICLE BUT THEY WOULD CALL ME WHEN THEY COULD GET OUR VEHICLE IN. THEY SAID IT WAS ONLY A MINOR ISSUE THAT REQUIRED SPRAYING AN ANTI RUST SPRAY ON A PART OF THE UNDERCARRIAGE. YESTERDAY, 01/30/2011 THE LEFT FORWARD MOUNTING BRACKET RIPPED AWAY FROM THE FRAME CAUSING OUR VEHICLE TO GO INTO A IRRECOVERABLE CLOCKWISE SPIN. MY WIFE AND 2 YEAR OLD SON WERE IN THE VEHICLE WITH ME. MY WIFE WAS STRUCK BY FLYING DEBRIS AND GOT SOME SCRATCHES AND BRUISES. MY SON WAS SECURED IN HIS CAR SEAT BUT WAS STRUCK BY FLYING DEBRIS AND HE GOT A CONTUSION ON HIS FOREHEAD AND A BLACK EYE. I WAS ABLE TO FIGHT THROUGH THE SPIN AND WE ENDED UP IN A DITCH WITH NO OTHER VEHICLES INVOLVED. WE WERE 5 MINUTES AWAY FROM BEING ON THE HIGHWAY AT HIGHWAY SPEEDS. IF THIS WERE THE CASE THERE WOULD HAVE BEEN NO WAY TO AVOID A LIFE THREATENING CRASH. THESE VEHICLES ARE UNSAFE AND ARE ROLLING DEATH TRAPS. ISUZU HAS TOLD ME THAT THIS IS A LEVEL 4 FAILURE AND PROBABLY MY VEHICLE WILL NOT BE REPAIRED UNDER THE RECALL DUE TO THE EXTENSIVE CORROSION. THEY STATE IN THEIR RECALL NOTICE THAT THERE WILL BE AN ALTERNATIVE REMEDY FOR THESE SITUATIONS. WHEN I ASKED WHAT THE ALTERNATIVE REMEDY WAS I WAS TOLD THAT THEY HAVE NOT FIGURED OUT WHAT THEY WILL BE DOING YET. THIS IS UNACCEPTABLE. *TR