1999 ISUZU RODEO Complaints

THIS VEHICLE FAILS NH STATE INSPECTION DUE TO RUSTED FRAME AND SUSPENSION SYSTEM. ISUZU ADMITTED VEHICLE IS PART OF RECALL CLASS BUT WILL NOT HONOR AS THAT RECALL EXPIRED IN DEC 2011. *TR

2 DAYS AFTER LEAVING GATLINBURG,TENNESSEE TO BOONEVILLE KY THE BRACKET THAT HOLDS REAR END BROKE AWAY FROM FRAME ON DRIVERS SIDE ALMOST CAUSING A BAD ACCIDENT. CAUSED STEERING AND HANDLING TO BE UNCONTROLLABLE. LUCKILY WE WERE ONLY GOING 30 MPH AT TIME. IF IT WOULD HAVE HAPPENED COMING BACK FROM TENN ON INTERSTATE [I DROVE 95MPH HOME]ME AND MY CHILDREN WOULD MOST LIKELY NOT SURVIVED. ISUZU STATED THAT IN FACT THERE WAS A RECALL IN 2010 BUT I NEEDED TO CONTACT THEM THEN. I GAVE 3500 FOR THIS TRUCK ON OCTOBER 21,2010 AND WAS NEVER NOTIFIED OF ANY SAFETY ISSUES. TRUCK HAS GREAT BODY,CLEAN INTERIOR, NO OIL ANYWHERE ON ENGINE, LOOKS AS GOOD AS NEW. NEVER WOULD THINK THE FRAME WAS ALMOST RUSTED INTO ON IN. FROM BRACKET INFRONT OF REAR TIRE THRU TILL BEHIND FRONT TIRE IS RUSTED BEYOND REPAIR. I HAD JUST PURCHASED 425.00 NEW TIRES AND PUT ON IT. NOW ITS A TOTAL LOSS. *TR

TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE CONTACT STATED THAT REAR END OF THE VEHICLE STILL FELT UNSTABLE AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR FRAME WAS SEVERELY RUSTED AND CORRODED. THE CORROSION WAS VERY PREVALENT NEAR THE REAR WHEELS. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN AND SHOULD HAVE NEVER BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

COMING TO A STOP LIGHT WITH A SPEED OF 10 - 15 MILES, I START PRESSING THE BRAKE PEDAL TO STOP THE CAR, INSTEAD STOPPING THE RPM CAME DOWN TO 1000 AND SUDDENLY THE PEDAL DOES NOT GO DOWN AND IS NOT STOPPING AND STARTS ACCELERATING AND INCREASING THE SPEED AND RPM JUMPS TO OVER 8000. I LEFT THE CAR FOR SEVERAL DAYS TO THE DEALER ( SHAVER AUTO CENTER ) SAN BERNARDINO, CA AND THEY COULD NOT DUPLICATE MY STORY. ON OCTOBER 29, 2002, I DID SEND THE CAR BACK TO THE DEALER, I PAID FOR THE TRANSPORTATION, I CALLED YOUR ORGANIZATION ( CLAIM # 2301038 OCT. 28, 2002 ) AND ISUZU AND I DECLINED TO DRIVE THE CAR FOR NOT INJURING MYSELF OR ANYONE ELSE. IN ONE WEEK IT WAS A RECALL AND THE CAR WAS FIXED. (I HAVE A COPY OF THE TOWING COMPANY SIGNED BY THE DRIVER.) -TWO MONTH AGO, APRIL 2012, MY CAR HAS DONE ALMOST THE SAME THINK. ON JUNE 04, 2012, I DID EXPERIENCE THE SAME THINK AS IN 2000. I CALLED A DEALER AND I HAVE BEEN TOLD TO LIVE THE CAR OVER THERE TO SEE IF THEY COULD DUPLICATE THE PROBLEM. IT COULD BE DUPLICATED OR ...MAYBE NEVER AGAIN, BUT THE PROBLEM IS THERE AND IS A BOMB READY TO EXPLODE. I CALLED YOUR OFFICE AND I RECEIVED A VERY DISTURBING COMMENTS AND VERY UNPROFESSIONAL REMARKS FROM; [XXX] AND SUPERVISOR [XXX] AND FINALLY I DID FILE A COMPLAIN. SINCE YOUR OFFICE WAS VERY ETHNIC AGAINST ME I DO NOT TRUST MY COMPLAIN WAS REGISTERED EVEN IF I HAVE RECEIVED A CLAIM NUMBER. I HAVE BEEN TOLD TO WAIT 4-6 WEEKS TO RECEIVE YOUR FILE, TO LOOK OVER AND TO SEE WHAT ELSE I NEED TO ADD ON. IN THE MEAN TIME NO ONE KNOWS WHAT IS WRONG AND NO ONE BELIEVES THAT ACCELERATION OF THE CAR IS UNSTOPPABLE AND COULD ENDANGER MY LIFE AND OTHER PEOPLE AROUND. THIS PROBLEM SHOULD BE SOLVED AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE PURCHASED THIS VEHICLE IN 2000 FROM WRIGHT AUTO DEALERS, WE WERE NEVER NOTIFIED OR TOLD ABOUT 1ST RECALL, ON 5/17 THE BRACKET HOLDING THE FRAME BROKE, THIS VEHICLE WAS TAKEN IN FOR 2ND RECALL AND WE WERE TOLD IT WAS SAFE, ONLY STAGE 2 A FEW MONTHS LATER AFTER SITTING IN THE GARAGE THE VEHICLE FAILED WHILE ON THE ROAD, WE COULD HAVE BEEN KILLED. IT HAS BEEN ALMOST A MONTH, AT FIRST THEY SAID IT COULD BE FIXED A WEEK LATER THEY TOLD US IT WAS STAGE 5 AND COULD NOT BE FIXED. THE DEALER ALSO WRIGHT AUTO SAID THEY SENT IN FORMS AND PICTURES TO ISUZU, STILL WE HAVE BEEN WITHOUT OUR SUV FOR A MONTH. SOMETHING NEEDS TO BE DONE, WE PURCHASED THIS SUV IN GOOD FAITH THAT IT WAS BUILT RIGHT, WE LOVED THIS VEHICLE AND NOW WE ARE LEFT HANGING WITH NO WORD FROM ANYONE. WE HAD TO KEEP CALLING THE DEALER AND WOULD WAIT ON HOLD FOR 10 TO 15 MINUTES AND STILL NO ONE IS TAKING RESPONSIBILITY FOR THIS DEFECTIVE VEHICLE. WE NEED TO REPLACE THIS SUV SOMEONE HAS TO MAKE ISUZU MAKE THIS RIGHT, THIS VEHICLE IS A TRUCK IT SHOULD HAVE LASTED 10 MORE YEARS, THE BODY IS PERFECT JUST LIKE NEW, PLEASE SOMEONE HAS TO HELP ALL THE PEOPLE WHO HAVE BEEN AFFECTED BY A MANUFACTURER NOT MAKING THIS VEHICLE CORRECTLY. PLEASE SOMEONE HELP! *TR

TL*THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, APPROACHING A STOP SIGNAL AND WHEN THE BRAKE PEDAL WAS ENGAGED THE VEHICLE BEGAN TO INCREASE ACCELERATION. THE BRAKE PEDAL WAS APPLIED WITH FORCE REPEATEDLY AND THE VEHICLE EVENTUALLY CAME TO A COMPLETE STOP. THE FAILURE OCCURRED TWO TIMES. NINE YEARS AGO, THE VEHICLE WAS REPAIRED UNDER A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINING TO THE VEHICLE SPEED CONTROL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACUTER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

WHILE MY SON WAS DRIVING THE VEHICLE HE LOST CONTROL WHEN THE REAR AXLE MADE A LOUD NOISE AND REAR OF SUV VEERED OFF. HE RECOVERED THE CONTROL OF THE VEHICLE AND PULLED TO SIDE OF ROAD. A LARGE PIECE OF THE SUSPENSION BAR THAT CONNECTED TO REAR AXLE WAS DETACHED FROM FRAME OF VEHICLE. HE DROVE SUV SLOWLY HOME THE REMAINING TWO BLOCKS. UPON INSPECTION BY MECHANIC (AND MYSELF) IT WAS DETERMINED THAT THE REAR STABILIZATION ARM TO THE AXLE WAS RUSTED TO THE EXTENT THAT IT SNAPPED OFF THE FRAME OF THE VEHICLE. THE LOCATION OF WHERE THE BAR ATTACHED TO VEHICLE WAS ALSO RUSTED. THE MECHANIC ESTIMATED THAT THE BAR WOULD NEED TO BE WELDED BACK ON TO THE FRAME, HOWEVER, THE CORROSION ON THE FRAME WAS SUCH THAT THERE MIGHT NOT EVEN BE A POSSIBLE WELD SPOT. THE OTHER SIDE OF REAR SUSPENSION (PASSENGER SIDE) WAS ALSO HIGHLY CORRODED. THE VEHICLE IS NOT SAFE TO BE DRIVEN RIGHT NOW. *TR

TL * THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE REAR FRAME ON THE PASSENGER SIDE WAS DETACHED FROM THE REST OF THE VEHICLE. AN AUTHORIZED DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 216,000.

PURCHASED 1999 ISUZU RODEO IN JUNE, WHEN I TOOK IT FOR INSPECTION, IT WOULDN'T PASS. TOOK THE CAR TO A WELDING/FRAME SPECIALIST TO HAVE THE PROBLEM FIXED. HE DEEMED THE CAR UNFIXABLE BECAUSE OF EXCESSIVE RUST AND CORROSION. HE SAID IT WOULD NEED AN ENTIRE NEW FRAME TO MAKE IT SAFE TO DRIVE. HE LOOKED UNTIL DEC FOR AN ACCEPTABLE FRAME UNTIL HE SAID, JUST TAKE IT TO ISUZU, I CANT LOCATE THE PARTS NEEDED. I HAD THE CAR TOWED TO ISUZU ON DEC 29TH FOR THEM TO INFORM ME I WAS PAST THE RECALL WARRANTY DATE. I EXPLAINED MY SITUATION, AND THEY DIDN'T WANT TO HEAR IT. THESE JUNK FRAMES ARE GOING TO KILL SOMEONE, THE PROBLEM ISN'T JUST THE REAR MOUNTING BRACKET. MY ENTIRE FRAME IS ROTTED THROUGH. IN FACT, IN THE 60 MILES IT TOOK FOR MY CAR TO BE TOWED FROM THE REPAIR SHOP TO ISUZU, MY SPARE TIRE ACTUALLY FELL OFF MY RODEO BECAUSE OF THE CORROSION. THANK HEAVENS I WASN'T DRIVING IT, IT WOULD HAVE CAUSED AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE VEHICLE WAS TAKEN TO A FRAME SPECIALIST FOR INSPECTION OF THE REAR FRAME. THE SPECIALIST STATED TO THE CONTACT THAT THE FRONT AND REAR FRAME WAS SEVERALLY CORRODED. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR THE REAR FRAME UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE MANUFACTURER WAS CONTACTED BUT ADVISED THE CONTACT THAT THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.