ISUZU Complaints

AT HIGHWAY SPEED (75MPH) A BOOM NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE JUST AFTER CONTACTING THE WARNING STRIP ON THE HIGHWAY. VEHICLE BEGAN TO SWERVE AND FISHTAIL THEN FLIPPED END OVER END 3-4 TIMES APPROX. ONE - TWO HUNDRED YARDS DOWN THE HIGHWAY. INJURED BUT EXPERIENCED DRIVER WAS SUSPICIOUS OF A POSSIBLE SUSPENSION OR STEERING FAILURE AND CONCERNED THAT AIR-BAGS DID NOT DEPLOY. *TR

WHILE DRIVING ON DRY PAVEMENT APPROX.20 MPH VEHICLE ABRUPTLY SWERVED LEFT WITH ACCELERATION THEN SWERVED RIGHT WITH DECELERATION AND ALMOST ROLLED OVER. UPON INVESTIGATION THE LEFT TRAILING ARM WAS FOUND TO BE UNATTACHED TO THE FRAME DUE TO SEVERE CORROSION. FURTHER INVESTIGATION REVEALED MULTIPLE AREAS OF SEVERE FRAME ROT AND THE VEHICLE IS NOT REPAIRABLE. *TR

99 ISUZU TROOPER 3.5 ENGINE BURNS OIL EXCESSIVELY. I AM ORIGINAL OWNER AND REGULARLY SERVICED PER OWNERS MANUAL. AT 50K MILES, ENGINE OIL LIGHT TURNED ON 2,500 MILES AFTER OIL CHANGE AND WAS OVER 4 QTS LOW. ENGINE NOW AT 60K MI AND BURNING APPROX. 1 QT PER 600-700 MILES. SEEMS TO BE COMMON ENGINE DEFECT KNOWN BY MECHANICS AND OWNERS, BUT ISUZU UNWILLING TO ACKNOWLEDGE PROBLEM. THOUGH MONITORING CONSTANTLY, I AM JUST WAITING FOR SIGNIFICANT ENGINE FAILURE. *TR

DECEMBER 22ND MY SON WAS DRIVING THE FAMILY ISUZU ASCENDER, (BASICALLY AN UPSCALE RE-BADGED CHEVROLET TRAILBLAZER) WHEN WITHOUT ANY WARNING ALL THE SIDE AIRBAGS DEPLOYED. FORTUNATELY HE WAS ABLE TO SAFELY STOP THE VEHICLE, ALBEIT HE WAS SEVERELY STUNNED, DAZED, AND HIGHLY CONFUSED FROM THE ABRUPT EXPLOSION, AND VIOLENT FORCEFUL PROJECTION OF THE BAGS. WE CONTACTED OUR INSURANCE CARRIER AMERIPRISE, AND FILED A DAMAGE CLAIM (REP 888-404-5365 EXT. 6555 ). A FIELD ADJUSTER CAME TO OUR HOME WHERE WE HAD THE VEHICLE TOWED, AND EXAMINED THE CAR FOR POSSIBLE IMPACT OR AN UNKNOWN COLLISION. CONSEQUENTLY SINCE THE AIRBAG DAMAGE WAS APPARENTLY NOT THE RESULT OF AN ACCIDENT; THE INSURANCE COMPANY DENIED OUR CLAIM AND REFERRED US TO ISUZU FOR SATISFACTION. WE CALLED ISUZU AMERICA OWNER RELATIONS SEEKING SOME ASSISTANCE (REP 800-255-6727 EXT 272) HOWEVER WE WERE TOLD WE NEEDED TO TOW THE VEHICLE 54 MILES TO THE NEAREST DEALERSHIP. ONCE IT ARRIVED AT THE REPAIR FACILITY, WE COULD HAVE THE SUV AIRBAG DIAGNOSTIC SYSTEM COMPLETELY CHECKED FOR CAUSE. OF COURSE EVEN THOUGH WE HAD BEEN TOLD DIFFERENTLY BY ISUZU AMERICA, THE COST BURDEN WAS COMPLETELY AT OUR EXPENSE. ELK GROVE VW (916-405-2643 REP) RAN A DIAGNOSTIC OF THE SYSTEM, AND CONCLUDED THERE WAS A 'GLITCH IN THE SYSTEM'; AND THIS MALFUNCTION RESULTED IN THE AIRBAG DEPLOYMENT, AND THE SEATBELT MECHANISM TO LOCK. THE REPAIR COST OF THE GLITCH ALONE, WILL COST US IN EXCESS OF $5600. IN ADDITION TO THE DIAGNOSTIC AND TOW. OUR INSURANCE COMPANY IS NOT A FURTHER RESOURCE FOR ASSISTANCE, AND ISUZU IS ASSUMING NO RESPONSIBILITY, BASED SOLELY ON THE VEHICLE BEING BEYOND THE ELECTRICAL WARRANTY PERIOD. WHEN WE PURCHASE THIS ISUZU NEW, WE PAID A MAJOR PREMIUM TO HAVE SIDE IMPACT AIRBAGS. THIS COSTLY OPTION WE FELT WAS WARRANTED IN ORDER TO PROVIDE ADDITIONAL SAFETY TO OUR FAMILY. INSTEAD THEIR PROTECTION HAS BEEN SERIOUSLY JEOPARDIZED, AND UNFORTUNATELY IS NOW A MAJOR SAFETY LIABILITY AND EXPENSE. *TR

FRAME IS ROTTED ON 1996 ISUZU RODEO COMPLETELY RUSTED THROUGH , ONLY 98,000 MILES. *TR

I AM THE ORIGINAL OWNER OF A 2002 ISUZU AXIOM WITH 100,000 MILES ON IT AND IT IS STILL COVERED BY A POWERTRAIN WARRANTY. I AM READING NUMEROUS COMPLAINTS FROM OTHER 2002 AXIOM OWNERS ABOUT HOW THE AXIOM FRAME CAN RUST, ALONG WITH THE REAR TRACTION CONTROL BAR, AND THE REAR TRACTION CONTROL BAR CAN BREAK LOOSE, CAUSING THE VEHICLE TO LOCK UP AND SPIN AROUND IN A CIRCLE. THIS IS AN EXTREMELY DANGEROUS LIFE SAFETY HAZARD. WORSE, THE TYPICAL CONSUMER WILL NOT KNOW HOW TO DETECT THIS PROBLEM UNTIL IT IS TOO LATE. I CALLED AND DISCUSSED THIS WITH A NHTSA REP AND SUPERVISOR TODAY, AND COULD NOT GET THEM TO PROMISE TO HAVE THIS ISSUE EVALUATED BY THE SAFETY ENGINEERS, EVEN THOUGH BEFORE MY COMPLAINT, THERE WERE ALREADY 10 COMPLAINTS FILED BY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT ISUZU IS DOING NOTHING ABOUT THIS DANGEROUS PROBLEM. I AM ASKING THAT NHTSA TAKE SOME ACTION TO PROTECT THE LIVES OF ISUZU AXIOM OWNERS, BY CONTACTING ISUZU AND DEMANDING A RECALL OF ALL AFFECTED VEHICLES. ACCORDING TO POSTINGS ON THE EDMUNDS.COM AXIOM FORUM, THIS PROBLEM IS FAIRLY COMMON ON 2002 AXIOMS, BUT MAY AFFECT OTHER AXIOMS AND OTHER ISUZU MODELS, SUCH AS TROOPERS OR RODEOS. BEING AN ENGINEER MYSELF, MY GUESS IS THAT THERE WAS NO OR INADEQUATE CORROSION PROTECTION APPLIED AT THE FACTORY THAT IS CAUSING A PREMATURE FAILURE OF THE FRAME WHERE THE REAR TRACTION CONTROL BAR IS ATTACHED. YOUR PROMPT ATTENTION TO THIS PROBLEM COULD SAVE LIVES, EVEN MINE. PLEASE DO SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE GETS KILLED OR INJURED. *TR

2000 ISUZU RODEO FRAME IS ROTTING TO BITS. SUPPORT THAT HOLDS AXEL INTO FRAME TOTALLY ROTTED OFF AS I WAS PULLING OUT OF A PARKING LOT. IF IT CUT LOOSE ON THE HIGHWAY I WOULD HAVE LOST ALL CONTROL OF THE CAR. REGULAR GARAGE IS UNABLE TO FIX IT SAFELY SO ITS AT A WELDING FACILITY TO BE LOOKED AT BUT THEY MADE NO PROMISES TO WHETHER IT CAN BE FIXED. *TR

THE RODEO WAS DRIVEN APPROXIMATELY 50 MILES AND STARTED TO FEEL STRANGE SHORTLY BEFORE ARRIVING AT THE DESTINATION. A FAMILY MEMBER TOOK IT FOR A RIDE TRYING TO DETERMINE WHAT THE ISSUE WAS. WHILE DRIVING, HE HEARD A LOUD NOISE AND THE RODEO HOPPED. HE WAS ABLE TO GET IT OFF TO THE SHOULDER IN TIME TO AVOID A REAR END COLLISION BY A TRACTOR TRAILER BEHIND HIM. THE VEHICLE WAS TOWED AND WE HAVE HAD THE FRAME WELDED (~$800), BUT HAVE NO CONFIDENCE IN ITS SAFETY AND HAVE SINCE BOUGHT A JEEP GRAND CHEROKEE. WE ARE NOT AWARE OF OUR OPTIONS AND WOULD BE HELPFUL FOR ANY GUIDANCE. *TR

MY TRUCK WAS DRIVING PERFECT, AND WITH NO WARNING ONE DAY WHILE DRIVING DOWN ROAD HEARD NOISE COMING FROM REAR DRIVER SIDE WHEEL. MY STEERING WHEEL, AND REAR END BECAME LOOSE. I LOST CONTROL, BUT MANAGED TO PULL OVER SAFELY. AT THAT POINT MY TRUCK WAS UNDRIVEABLE. HAD TRUCK TOWED TO REPAIR SHOP, AND AFTER A DETAILED INSPECTION OF THE PROBLEM IT WAS DETERMINED THAT THE REAR LEFT CONTROL BAR HAD BROKEN OFF WITH PART OF FRAME ATTACHED WITH IT. THE DAMAGED COULD NOT BE REPAIRED DUE TO EXTENSIVE RUST ON FRAME. WAS TOLD PROBLEM IS VERY COMMON WITH THIS TRUCK, AND MANY COMPLAINTS HAVE BEEN MADE TO MANUFACTURER, BUT ISUZU HAS FAILED TO ACKNOWLEDGE THIS SERIOUS PROBLEM. MANY PEOPLES LIVES ARE IN DANGER. *TR

I BOUGHT A 2004 RODEO IN JULY 2008 WITH 50,000KMS ON DID A FURTHER 10, 000 KMS AND FOUND IT STARTED TO BURN OIL TOOK IT TO EAGERS HOLDEN NEWSTEAD WHERE I BOUGHT IT THEY KEPT SAYING WE WILL SEE HOW IT GOES TOOK IT BACK SEVERAL TIMES TO GET FIXED THE LAST TIME SAID I DONT WANT IT BACK UNTIL ITS FIXED THEN THEY SAY THE MOTOR NEED REPLACING 2 WEEKS AFTER THE WARRANTY RUNS OUT THEY SAID THEY WOULD COVER $1,000 BUT IT WILL COST A FURTHER $11,000 TO FIX. *TR