ISUZU Complaints

AT LAST INSPECTION, I WAS TOLD BY MY MECHANIC THAT THERE IS A LOT OF REAR FRAME RUST ON MY VEHICLE, AND IT MAY NOT BE SAFE TO DRIVE AS THE RUST PROGRESSES. THERE WAS A RECALL ON THESE VEHICLES, BUT I NEVER RECEIVED A NOTICE. I BOUGHT MY 2002 ISUZU IN SEPT. OF 2012. I'M AFRAID TO DRIVE MY VEHICLE, AND I WOULD NEVER SELL IT IN THE CONDITION IT IS, I BELIEVE IT'S NOT SAFE. I NEED A REMEDY FROM ISUZU. NHTSA HAD A CAMPAIGN NUMBER 12V306000. I FILED A COMPLAINT WITH NHTSA IN AUGUST OF THIS YEAR, WITH NO RESULTS YET. MY COMPLAINT NUMBER IS 10898314. I ALSO NOTICED SOME FRAME RUST IN THE FRAME IN THE FRONT PASSENGER SIDE.

TL* THE CONTACT OWNS A 2000 ISUZU RODEO. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE, THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN A VOLUNTARY MANUFACTURER'S RECALL; HOWEVER, THE MANUFACTURER STATED THAT IT HAD EXPIRED. THE FAILURE MILEAGE WAS 213,000.

TL* THE CONTACT OWNS A 2005 ISUZU ASCENDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD ABNORMAL NOISE UNDERNEATH THE HOOD OF THE VEHICLE. THE WIRES ON THE DRIVER SIDE HEADLIGHTS MELTED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET WAS FRACTURED AND THE HEADLIGHTS FAILED, ALL OF WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A TOTAL OF THREE TIMES FOR THE INTAKE MANIFOLD GASKET AND TWICE FOR THE HEADLIGHTS WITHIN THE PAST THREE YEARS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING THE VEHICLE IT BEGAN TO SURGE AS IF IT WAS STUCK IN HIGH GEAR. THE GAS PEDDLE SEEMED TO BE STUCK AND THE VEHICLE STARTED TO GO FASTER AND FASTER. I APPLIED THE BRAKES AND THE TIRES SCREECHED WHILE THE VEHICLE WAS STILL IN MOTION FORWARD. I SHUT OFF THE ENGINE AND APPLIED THE BRAKES TO STOP THE AUTO.

REAR SUSPENSION BROKE CAUSE FRAME TO TWIST. FRONT WHEELS WENT ONE WAY AND BACK WHEELS WENT ANOTHER WAY. I WAS ON THE FREEWAY AND THE REAR CONTROL ARM ON THE DRIVERS SIDE BROKE, CAUSING ME TO GO INTO ANOTHER LANE. I WAS LUCKY AND THERE WAS NO VEHICLE IN THIS LANE. I WAS CLOSE TO HOME AND WITH MY VEHICLE DOG- TRAILING I WAS ABLE TO VERY SLOWLY MANEUVER IT HOME. IT IS USELESS AND SITTING IN MY GARAGE AT PRESENT

TL* THE CONTACT OWNS A 1999 ISUZU RODEO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 239,990. THE VIN WAS NOT AVAILABLE. UPDATED 11/02/16*LJ *TR

I BOUGHT MY 2000 RODEO NEW AND IT CURRENTLY HAS 37000 ACTUAL MILES. I RECENTLY SAW RUST IN THE DRIVEWAY. I TOOK THIS CAR TO A HONDA BODY SHOP TO SEE THE UNDERBODY. BEFORE PUTTING IT ON THE LIFT THEY SAW THAT THE FRAME WAS EXCESSIVELY RUSTED. ONCE IN THE AIR THEY LOOKED AT THE WHOLE UNDERSIDE AND SAID THAT THE FRAME AND THE LOWER CONTROL ARM WERE HOLED WITH RUST. I ASKED IF ANY OF THIS WAS REPAIRABLE.THEY SAID THEY WOULD NOT DO THE WORK BECAUSE THEY WOULD NOT ASSUME THE LIABILITY OF A SERIOUS ACCIDENT. THIS VEHICLE HAD THE FIXES PRESCRIBED BY CAMPAIGN 10V-436 SB 10-11-S002A COMPLETED AT SELLERS TRUCK CENTER IN FARMINGTON HILLS, MI ON SEPTEMBER 9, 2011. THIS ADDRESSED THE REAR SUSPENSION BUT OBVIOUSLY THE CORROSION WAS SO PERVASIVE THAT THIS CAMPAIGN WAS JUST A BAND-AID. AS I READ THE VARIOUS COMPLAINTS ON THIS SITE I STRONGLY AGREE THAT THESE CARS ARE A SAFETY HAZARD AND SHOULD BE BOUGHT BACK BY ISUZU AND TAKEN OFF THE ROAD. LIKE MANY OTHERS I HAVE SIDELINED MINE AND BEEN FORCED TO BUY ANOTHER CAR TO REPLACE IT WAY BEFORE IT WAS NECESSARY. IRONICALLY, THIS CAR IS IN ALMOST PRISTINE CONDITION FROM THE BODY UP. I HAVE CONTACTED ISUZU AND RECEIVED A LETTER IN RETURN IN WHICH THEY ASSERT THAT THEY DID EVERYTHING THEY HAD TO AND THAT THE ORIGINAL RECALL DID NOT REQUIRE MORE THAN DEALING WITH THE REAR SUSPENSION AND THEREFORE I WAS OUT OF LUCK. IN THE LETTER THEY SAID I COULD CALL FOR MORE INFORMATION. I DID AND THEY OFFERED TO 'REDO THE PROCEDURES OF THE ORIGINAL RECALL.' WHEN I POINTED OUT THAT I HAVE A CAR THAT IS UNSAFE TO DRIVE AND THAT THE FACILITY THEY WANTED IT TAKEN TO IS AN HOUR AND A HALF AWAY THEIR COMMENT WAS 'NO ONE SAID YOU HAD TO DRIVE IT. YOU COULD TRAILER IT.' THIS ISN'T A GOOD ALTERNATIVE EITHER ESPECIALLY SINCE I HAVE A HONDA DEALER LESS THAN TWO MILES FROM MY HOUSE AND THE HONDA PASSPORT SUFFERED ALL THE SAME

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A ROUTINE INSPECTION, THE TECHNICIAN NOTICED THAT THE FRAME UNDER THE REAR OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

FUEL GAUGE DOES NOT READ CORRECTLY DUE TO A BAD SENSOR. SENSOR IS IN FUEL TANK AND ESTIMATE TO FIX IS BETWEEN $600 AND $1000. ISUZU ADMITS THEY HAVE A DEFECTIVE PART AND WOULD PAY TO REPLACE IF VEHICLE HAD LESS THAN 120000 MILES AND LESS THAN TEN YEARS IN SERVICE. VEHICLE HAS 80000 MILES AND TEN YEARS AND EIGHT MONTHS IN SERVICE. I AM ORIGINAL OWNER.

TECHNICAL SERVICE BULLETIN #SB13-L-001B. REPROGRAM THE DEF CONTROL UNIT. WARRANTABLE RECALIBRATION OF DCU.