ISUZU Complaints

DT*: THE CONTACT STATED WHILE DRIVING 55MPH IN NORMAL CONDITIONS, THE CHECK ENGINE LAMP ILLUMINATED. SECONDS LATER, THE CONTACT SMELLED SMOKE AND FELT EXTREME HEAT COMING FROM UNDER THE DASHBOARD. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND EVACUATED ALL PASSENGERS. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 20 SECONDS AND BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENTS IMMEDIATELY RESPONDED TO EXTINGUISH THE FIRE AND AFTERWARD PROVIDED WRITTEN REPORTS. THE FIRE CHIEF'S WRITTEN REPORT GAVE A MECHANICAL ENGINE FAILURE AS A POSSIBLE CAUSE OF THE FIRE. NO PRIOR PROBLEMS WITH THE VEHICLE WERE REPORTED. THERE WAS A NHTSA RECALL # 05V466000, CONCERNING THE FUEL PUMP. THE RECALL INFORMATION STATES THAT GASOLINE CONTAMINATED WITH SILICONE AFFECTED THE FUEL PUMP WITH TINY PIN HOLES AND COULD RESULT IN A FIRE. THE CONTACT IS LOCATED ONE MILE FROM ONE OF THE SELECTED STATES MENTIONED AND HAD PURCHASED GAS IN ONE OF THE STATES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT A TOTAL LOSS. THE MANUFACTURER WAS ALERTED OF THE INCIDENT.

VEHICLE'S ABS AND PARKING BRAKE LIGHT COME ONE AND THE FRONT AIR BLOWER DOESN'T WORK WHILE THESE LIGHTS ARE ON. DEALER SAID THIS WAS A SERVICE PROBLEM AND ORDERED PARTS TO FIX. WHEN PARTS CAME IN, THE PROBLEM WAS SUPPOSE TO BE FIXED. THE FOLLOWING DAY THE PROBLEM BEGAN AGAIN. AFTER DISCUSSING WITH OUR SERVICE ADVISOR, I SUGGESTED THAT ON THE NEXT OCCURRENCE I COME IN SO THEY CAN SEE THE PROBLEM, SINCE THEY WERE UNABLE TO "DUPLICATE IT". THEY TOOK OUR VEHICLE TO THE SERVICE AREA WHERE THEY THEN SAID IT WAS A "LOOSE" WIRE UNDER THE STEERING COLUMN THAT NEEDED TO BE REPLACED AND WAS ON ORDER. THEY COULD NOT "GUARANTEE" THAT THIS WOULD SOLVE THE PROBLEM EITHER. *JB

MY 1999 ISUZU TROOPER ENGINE SEIZED UP. NO WARNING LIGHT OR ANY INDICATIONS THAT ANY THING WAS WRONG. TOWED IT TO A MECHANIC AND THEY SAID IT HAD NO OIL IN IT. I HAD JUST PURCHASED THE VEHICLE 1 MONTH EARLIER AND HAD THE OIL CHANGED/FILLED IMMEDIATELY AFTER THE PURCHASE. I HAD DRIVEN IT LESS THAN 2000 MILES. I NOW SEE THIS PROBLEM HAS BEEN WELL DOCUMENTED ON THE INTERNET. NOW I AM HAVING TO REPLACE AN ENGINE WHICH COULD BE MORE THAN THE COST OF THE VEHICLE BECAUSE THE MANUFACTURERS OIL CONSUMPTION DEFECT AND LACK OF LOW OIL GAUGE/WARNING. *NM

I PURCHASED A NEW TROOPER IN 1999 AND DID EVERY REQUIRED MAINTENANCE ON TIME AT A AUTHORIZE ISUZU DEALER. AFTER THE 5 YEAR 60,000 MILE WARRANTY WAS UP WE STARTED TAKING IT TO A REPUTABLE NATIONAL OIL CHANGE COMPANY. WE NEVER HAD ANY INDICATION IT WAS USING OIL AT AN ABNORMAL RATE. IT WAS NOT LEAKING OIL, IT WAS NOT BURNING OIL AND THE OIL LIGHT WAS NOT COMING ON. ONE DAY THE OIL LIGHT CAME ON AND MY WIFE IMMEDIATELY PULLED OVER AND WE ADDED OIL. IT WOULD RUN ROUGH AND TOOK IT TO A MECHANIC WHO DID SOME MAINTENANCE WORK. I HAD NOT TOTALLY WRECKED THE ENGINE. I GOT IT DRIVING GOOD FOR ABOUT $2,000 AND HOPED THIS HAD FIXED THE PROBLEM. WE ADDED AND CHECK THE OIL EVERY 500 MILES. TWO MONTHS LATER THE ENGINE SEIZED AND I AM NOW TOLD I NEED A NEW ENGINE. AFTER SEARCHING THE INTERNET I HAVE FOUND MANY OTHERS HAVE HAD THIS ENGINE OIL PROBLEM. ESTIMATED COSTS TO REPLACE THE ENGINE ARE $4K-$6K WHICH IS ABOUT BLUE BOOK FOR THE TROOPER AND NOW I WOULD HAVE NO CONFIDENCE IN PUTTING A 1999 ENGINE WITH KNOWN PROBLEMS IN AS A REPLACEMENT. *JB

DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS, THE VEHICLE INTERMITTENTLY STALLED. THIS OCCURRED WITH NO PRIOR WARNING AT 10MPH AND ABOVE. THE ENGINE RESTARTED AND WAS ABLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. HOWEVER, THE DEALER COULD NOT DUPLICATE THE PROBLEM. UPDATED 03/09/06. *JB

I OWN A 1999 ISUZU VEHICROSS WITH 107,000 MILES ON IT. IT HAS NEVER GIVEN TROUBLE UNTIL NOW. I HAVE ALWAYS BEEN METICULOUS ABOUT OIL CHANGES EVERY 3,000 MILES IF NOT SOONER. I HAD AN COMPLETE OIL CHANGE 2 WEEKS AGO. YESTERDAY SAW OIL LIGHT FLICKERING AND ADDED 2 QTS OIL IMMEDIATELY. DROVE A COUPLE BLOCKS AND SAW OIL LIGHT FLICKERING AGAIN. PULLED INTO GARAGE AND THEY SAID "BONE DRY"! ADDED 3.5 QTS OIL RIGHT THEN. DROVE LESS THAN 1 MILE ONTO EXPRESSWAY ENTRY RAMP- CAR STOPPED DEAD RIGHT THERE! - I COULD EASILY HAVE BEEN KILLED BY SEMI BEARING DOWN BEHIND ME AT 55 MPH. LUCKILY I ESCAPED WITH MY LIFE BUT IT COULD HAVE HAPPENED ANYWHERE: ON THE EXPRESSWAY FOR EXAMPLE AND I WOULD TODAY BE DEAD. CAUSE: SEIZED ENGINE FROM LACK OF OIL. TWO WEEKS AFTER AN OIL CHANGE AND ONLY AN HOUR AFTER 5.5 QTS OIL HAD BEEN ADDED: BONE DRY AGAIN. I'M TOLD THIS IS A COMMON PROBLEM FOR ISUZU OWNERS AND THAT THE COMPANY DOES NOT STAND BEHIND WHAT THEY MAKE. I TOLD ISUZU ABOUT THIS PROBLEM BUT THEY REFUSE TO ASSIST ME. COST OF NEW ENGINE TO ME: $5,500! I HAVE LOAN ON THIS CAR FOR $6,600 ALREADY AND CANNOT AFFORD TO PUT IN A NEW ENGINE. THE CONSUMER IS AGAIN LEFT STRAPPED TO DEAL WITH THIS FAULT MANUFACTURING. THIS NEEDS TO BE A SAFETY RECALL. *NM

1998 ISUZU AMIGO WITH 95000 MILES HAD THE OIL PUMP SHELL OUT DESTROYING THE CRANK AND BLOCK UNDER NORMAL DRIVING CONDITIONS WITH CLEAN OIL AND REGULAR MAINTENANCE. *JB

DT*: THE CONTACT STATED A FIRE ERUPTED IN THE VEHICLE WHILE DRIVING. THE VEHICLE HAD JUST BEEN FILLED WITH FUEL. WHILE STOPPING AT A STOP LIGHT THE VEHICLE BEGAN TO HESITATE AS IF IT WERE GOING TO STALL. THE FIRE WAS FIRST NOTICED ON THE FRONT PASSENGER SIDE. BASED ON THE FIRE DEPARTMENTS INVESTIGATION THE FIRE STARTED IN THE ENGINE COMPARTMENT. HOWEVER, AN ARSON INVESTIGATOR WAS CONTACTED WHO DETERMINED THE FIRE WAS ELECTRICAL AND STARTED IN AN ELECTRICAL BOX LOCATED NEAR THE BATTERY. THE VEHICLE WAS TOTALED AS A RESULT OF THE INCIDENT. THE POLICE WERE ALERTED BUT DID NOT ARRIVE ON THE SCENE. UPDATED 04/04/06. *JB

INSTRUMENT PANEL BEGAN WORKING INTERMITTENTLY. TOOK IN FOR CHECK. DEALER REPAIRED. LEFT DEALER AND INSTRUMENT PANEL FAILED AGAIN WITHIN 15 MINUTES. RETURNED TO DEALER AND HAD TO WAIT FOR (8) DAYS FOR REPLACEMENT DASH MODULE. CAR WAS UNSAFE AND UNDRIVABLE AS NO INFORMATION (SPEED, GEAR LOCATION, ETC.) WAS AVAILABLE TO DRIVER. THIS VEHICLE IS A GM PRODUCT AND IS THE SAME AS TRAILBLAZER, ENVOY, ETC. I HAVE BEEN TOLD BY ENVOY OWNERS THAT THEY HAVE EXPERIENCED THE SAME PROBLEM,TRAILBLAZERS ALSO. DEALER SERVICE REP STATED TO ME THAT GM KNOWS THERE IS A PROBLEM WITH THE INSTRUMENT MODULES. THIS COMPLAINT FORM DOES NOT ALLOW FOR THE IDENTIFICATION OF THE MANUFACTURER OF THIS VEHICLE. IT IS MANUFACTURED BY GENERAL MOTORS. I HAD TO SELECT ISUZU MANUFACTURING DUE TO YOUR ERROR IN PROGRAMMING DROP DOWNS CORRECTLY. ISUZU HAS NO MANUFACTURING FACILITIES IN NORTH AMERICA. PLEASE UPDATE YOUR INFORMATION. IF THIS VEHICLE IS NOT CLASSIFIED AS A GM PRODUCT IT WILL REDUCE THE FAILURE INCIDENCE OF THE GM INSTRUMENT PANELS. *NM

IN DECEMBER, 2005, I NOTICED THAT MY ENGINE WAS KNOCKING. UPON ARRIVING HOME, I CHECKED THE OIL. IT WAS BONE DRY. I HAD JUST REPLACED THE OIL 4,500 MILES BEFORE, AND CHECKED THE OIL 3 WEEKS PRIOR TO THIS PROBLEM. I REPLACED THE OIL AND THOUGHT ALL WAS WELL. I WENT TO WORK THE NEXT DAY, AND STILL HAD A MINOR KNOCKING. AFTER LEAVING WORK, I WENT TO GET GAS. UPON ENTERING THE GAS STATION, MY TROOPER SHUT DOWN. WHEN I RE-STARTED THE TROOPER, THE ENGINE HAD AN EXTREME POUNDING. I HAD IT TOWED TO MY MECHANIC. RIGHT AWAY, WITHOUT EVEN LOOKING AT THE ENGINE, MY MECHANIC TOLD ME I HAD BLOWN MY ENGINE. WHEN I ASKED HIM HOW HE COULD TELL BE JUST SIMPLY LISTENING TO THE ENGINE, HE HAD TOLD ME THAT HE HAS SEEN ENOUGH OF THE TROOPERS AND RODEOS TO KNOW THAT WAS THE PROBLEM. I HAD THE TROOPER TOWED TO THE LOCAL ISUZU DEALER. THEY WANTED PROOF THAT I CHANGED THE OIL IN MY TROOPER EVERY 3,000 MILES (I NEVER KEPT RECEIPTS). PLUS, THE ISUZU TROOPER OWNERS MANUAL CLEARLY STATES OIL SHOULD BE CHANGED EVERY 7,500, EXCEPT UNDER EXTREME DRIVING CONDITIONS. MY TROOPER WAS NEVER DRIVEN IN EXTREME CONDITIONS. AFTER A WEEK OR SO, THE SERVICE MANAGER OFFERED TO PAY FOR HALF OF THE COST OF A NEW ENGINE ($7,400 TOTAL COST OF NEW ENGINE). I TOLD HIM THAT I AM NOT ACCEPTING THIS OFFER, BECAUSE I HAVE FOUND NUMEROUS COMPLAINTS ON THE INTERNET OF PEOPLE WHO HAVE HAD, OR WHO ARE HAVING, THE SAME PROBLEM. PLUS, THE LOCAL ISUZU DEALER NEVER EVEN TORE THE ENGINE DOWN TO LOOK FOR THE PROBLEM, OR WHAT MAY HAVE CAUSED IT. HOW CAN HE HAVE OFFERED TO PAY HALF OF THE COST OF A NEW ENGINE WITHOUT EVEN LOOKING AT THE INSIDE ON MY TROOPER. I'LL TELL YOU WHY, BECAUSE HE KNOWS THERE ARE, AND HAVE BEEN OIL CONSUMPTION PROBLEMS WITH THESE VEHICLES. I THEN CALLED THE CONSUMER SERVICE DEPT. OF ISUZU AMERICA. THEY COULD HAVE CARED LESS WHAT MY PROBLEM WAS. SO HERE I AM WITH A 2000 ISUZU TROOPER, THAT ONLY HAS 49,000 MILES ON IT WITH A BLOWN ENGINE, AND I STILL OWE $13,000 ON THE VEHICLE. *NM