ISUZU Complaints

THIS COMPLAINT CONCERNS THE NHTSA CAMPAIGN ID #94V132000 WHICH IS FOR A RECALL ON 1993 ISUZU RODEOS. I CALLED AN ISUZU DEALERSHIP IN MY AREA AND TOLD THEM 1993 ISUZU RODEO IS HAVING THE PROBLEMS DESCRIBED BY THE RECALL. THEY SAID MY VIN # WAS NOT COVERED. HOWEVER, I AM HAVING THE SAME PROBLEM DESCRIBED IN THE RECALL SUMMARY: CONSTANT EXPANSION AND CONTRACTION OF THE CYLINDER HEAD CAUSES THE CAMSHAFT SEAL END PLUG CAN BECOME DISLODGED FROM THE CYLINDER HEAD. THIS ALLOWS OIL TO LEAK FROM THE CAMSHAFT. OIL IS LEAKING FROM MY CAR AND HAS BEEN FOR QUITE SOME TIME. THIS HAS CAUSED ENGINE DAMAGE TO MY VEHICLE. AND IT IS CAUSING OIL TO LEAK ONTO THE HOT EXHAUST SYSTEM, WHICH AS STATED IN THE RECALL CAN CAUSE AN ENGINE FIRE. I'M NOT SURE WHY MY VIN # IS NOT INCLUDED IN THE RECALL , BUT I'D LIKE TO FIND OUT SINCE MY CAR IS HAVING THE SAME PROBLEM. MY VIN # IS [XXX]. PLEASE CONTACT ME AT THE PHONE # OR E-MAIL ADDRESS LISTED. THANK YOU. *AK UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THERE IS NO INCIDENT (THE INCIDENT DATE LISTED IS ACTUALLY THE DATE OF PURCHASE), HOWEVER. DESCRIPTION INCOMPLETE. *AK I OWN A 2000 ISUZU RODEO AND HAVE NEVER RECEIVED ANY INFORMATION ABOUT RECALLS ON MY VEHICLE. I WAS INFORMED THAT A RECENT RECALL WAS ANNOUNCED IN REFERENCE TO THE BRAKING SYSTEM. ALSO, I FOUND ON THE INTERNET, INFORMATION ABOUT THE FOLLOWING RECALLS: AIR BAGS FRONTAL - RECALL # 02V213000 - DATE OF RECALL: 08/09/02 ENGINE & ENGINE COOLING - RECALL # 01I002000 - DATE OF RECALL: 06/05/01 AIR BAGS FRONTAL - RECALL # 01V055000 - DATE OF RECALL: 02/28/01 I NEVER RECEIVED ANY RECALL NOTICES AND FEEL THAT SINCE MY VEHICLE HAS NOT BEEN CHECKED FOR THE ABOVE PROBLEMS, IT MAY BE UNSAFE. PLEASE ADVISE AS TO WHAT I SHOULD DO NEXT.

DT*: THE CONTACT STATED ON DECEMBER 23, 2005 WHILE DRIVING AT 60 MPH ON A DRY HIGHWAY THE CONTACT WAS RUN OFF THE ROAD BY A TRUCK. THE VEHICLE THEN COLLIDED WITH THE ROAD PARTITION, AND CRUSHED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THE DRIVER SUFFERED BRUISING FROM THE SAFETY BELT. THERE IS A RECALL, #02V213000 BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. UPDATED 02/28/06. *JB

THE RADIO, ANTI THEFT DEVICE, REMOTE DOOR LOCKS AND TAIL LIGHTS DID NOT FUNCTION PROPERLY IN THE CONSUMER'S 2004 ISUZU ASCENDER. *TS THE VEHICLE HAS BEEN AT THE SERVICE DEALER SINCE DEC 16, 2005 AND THE CONSUMER WAS NOT GIVEN A TIME FRAME FOR REPAIRS. THE TECHNICIAN INDICATED THAT THE PROBLEM SEEMED TO BE WITH THE MULTI-RELAY AND ELECTRICAL SYSTEM. *NM

2002 ISUZU AXIOM BEGAN HAVING TRANSMISSION LEAKING AND SLIPPING PROBLEMS AT 4, 0000 MILES. CONTACTED DEALER AS TO HISTORY OF THESE TYPES OF COMPLAINTS, AND THEY STATED THAT THEY COULD NOT PROVIDE THIS INFORMATION. ALSO CONTACTED ISUZU, AND THEY WOULD NOT EITHER, STATING THAT I WOULD HAVE TO CONTACT NHTSA AS THIS WAS CONSIDERED INTERNAL INFORMATION NOT TO BE RELEASED TO THE PUBLIC. HOWEVER, WHEN DOING A SEARCH ON THE INTERNET I FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM. IN ADDITION, HAVE TAKEN VEHICLE IN FOR A BRAKE JOB ON TWO DIFFERENT OCCASIONS AS I KEEP GETTING A SHUDDERING FEELING AS IF I AM HAVING BRAKE FAILURE. UPON THE INDEPENDENT MECHANIC REVIEWING THE BRAKES WEAR, WAS ADVISED TWICE THAT THEY DO NOT NEED REPLACING AS TO THE WEAR CONDITIONS. ALSO HAVE FOUND REPEATED COMPLAINTS ON THE INTERNET OVER THIS SAME PROBLEM, HOWEVER, ONCE AGAIN DEALER IS NOT WILLING TO ADMIT PROBLEM OR CORRECT AS TO WARRANTY!*AK

I HAVE A 1998 ISUZU TROOPER WITH A 3.5L MOTOR AND IT EATS MOTORS OIL LIKE NO OTHER. IT DOES IT EVERYTIME I HAVE CHANGED THE OIL SINCE AFTER ABOUT 50K MILES. THE MOTOR CONSUMES ROUGHLY 1QT OF OIL EVERY 1000 MILES, EVEN AFTER A RECENT OIL CHANGE. I HAVE LOOKED ON COUNTLESS WEB SITES AND FORUMS ALL OVER AND THIS IS A VERY COMMON PROBLEM. PEOPLE JUST DO NOT KNOW ABOUT THIS WEB SITE AND WHAT YOU DO. THIS PROBLEM WILL PERSIST AND EVENTUALLY END UP IN ENGINE FAILURE AND CAN BE A VERY COSTLY PROBLEM. THOUSANDS OF DOLLARS LATER AND A NEW MOTOR, ONE WILL STILL HAVE THIS PROBLEM FOR THERE IS NO WAY TO FIX IT. THE DRAIN BACK HOLES IN THE OILS RINGS IS WHAT I HAVE BEEN TOLD THE PROBLEM IS. PLEASE CONTACT ISUZU ABOUT THIS PROBLEM AND HAVE THEN DO A RECALL PLEASE! IT WOULD SAVE A LOT OF MONEY FOR EVERYONE WHO DRIVES A 3.5L ISUZU/ACURA MOTOR. *JB

WHILE DRIVING SOUTH ON US INTERSTATE 89 NEAR MONTPELIER, VT, PULLED OVER TO ADJUST STUCK WINDSHIELD WIPER (DUE TO SNOW). AFTER EXITING HIGHWAY VIA EXIT RAMP AND PARKING IN A PARKING LOT, RETURNED TOWARDS HIGHWAY AFTER ABOUT A 5 MINUTE DELAY. AS WAS ACCELERATING UP THE ON RAMP, TRANSMISSION "LET GO" AND ENGINE REVVED. TRANSMISSION WOULD NO LONGER SHIFT AND REMAINED STUCK IN 2ND GEAR. LIMPED TO NEAREST SERVICE STATION. VEHICLE WAS TOWED TO ISUZU DEALERSHIP WHERE METAL WAS FOUND IN THE TRANNY PAN UPON INSPECTION INDICATING TRANSMISSION FAILURE. VEHICLE HAD 79K MILES, WAS SERVICED AT 60K AS PER MANUFACTURER'S RECOMMENDATIONS, NO OTHER DRIVETRAIN PROBLEMS OR INDICATION OF IMMINENT FAILURE BEFORE INCIDENT. TRANSMISSION (4L30E) HAD TO BE REPLACED WITH NEW TRANSMISSION. *JB

DT*: THE CONTACT STATED WHILE TURNING LEFT FROM A STOP SIGN THE VEHICLE WOULD NOT STRAIGHTEN BACK UP AND CONTINUED TO GO LEFT. THE VEHICLE WAS STOPPED BEFORE ANY ACCIDENT OCCURRED AND WAS TOWED TO A DEALERSHIP. UPON INSPECTION, THE LEFT FRONT TIE ROD NUT LOOSENED AND CAUSED THE TIE ROD TO BREAK LOOSE FROM THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENTS WITHOUT REPAIR. *NM

DT*: THE CONTACT STATED THERE IS A NHTSA RECALL, #02I002000 ON THE VEHICLE REGARDING THE ANTILOCK BRAKES. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THEIR LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. *NM

I PURCHASED A 2000 ISUZU TROOPER IN EARLY 2005. IT HAD 32,000 MILES ON IT. AT APPROX 49,000 MILES, WITHOUT WARNING, MY ENGINE STARTED TO KNOCK LOUDLY. I PULLED OVER, CHECKED THE OIL, AND IT WAS BONE DRY. I FILLED UP THE OIL, AND PROCEEDED HOME. THE NEXT DAY I WENT TO WORK. WHEN LEAVING WORK, I ENTERED A GAS STATION, AND THE TRUCK SHUT DOWN. UPON RE-STARTING THE TRUCK, THERE WAS A VERY, VERY LOUD KNOCKING. I HAD IT TOWED TO MY LOCAL GARAGE. THEY TOLD ME I THREW A ROD AND WOULD NEED A NEW ENGINE. I THEN HAD IT TOWED TO THE LOCAL ISUZU DEALER, AND ASKED THEM WHAT THEY PLAN ON DOING ABOUT THIS. AFTER INVESTIGATION, THEY TOLD ME THE WARRANTY HAD RUN OUT MAY 2005. THIS INCIDENT OCCURRED DECEMBER 05. THEY SAID THEY AGREE TO PAY FOR HALF OF THE COST OF AN ENGINE. ENGINE AND LABOR WOULD COST $7,400, SO I WOULD HAVE TO PAY $3,200. I TOLD THEM THIS WAS NOT GOOD ENOUGH SINCE I KEPT EXCELLENT CARE OF THE TRUCK AND CHANGED MY OIL EVERY 4,000 - 4,500 MILES. I THEN CALLED ISUZU CUSTOMER SERVICE. THEY REFUSED TO DO ANYTHING, AND WERE VERY RUDE AND UNINTERESTED IN WHAT I HAD TO SAY. I CONTACTED THE TOYOTA DEALER WHO SOLD ME THE TROOPER, AND ASKED THEM ABOUT THE VEHICLE. THEY TOLD ME THAT THEY REPLACE PARTS AND MAKE REPAIRS FOR CUSTOMERS ALL THE TIME, EVEN IF THE WARRANTY IS EXPIRED OUT OF "GOOD FAITH". THEY SAID THAT IT KEEPS THE CUSTOMERS HAPPY AND KEEPS THEM RETURNING. THIS IS WHAT I HAD ASKED ISUZU TO DO, BUT AS STATED EARLIER, THEY REALLY HAD NO CONCERN FOR MY PROBLEM. I AM FINDING MANY OTHERS ON THE WEB THAT HAVE HAD, OR WHO ARE HAVING THE SAME PROBLEM WITH THEIR RODEO'S OR TROOPERS. TOO MANY IN FACT, THAT I AM ALMOST CERTAIN THIS HAS TO BE A MANUFACTURERS DEFECT. I HAVE ALSO BEEN TOLD THIS BUY SEVERAL PEOPLE AS WELL. ALL I WANT IS MY TROOPER TO BE REPAIRED IN "GOOD FAITH" SO I CAN MOVE ON. HELP !!!*JB