ISUZU Complaints

DT: THE CONTACT RECEIVED A MANUFACTURER'S RECALL 021-002 CONCERNING ABS BRAKES. WHEN SHE CONTACTED THE DEALER, THEY SAID THEY DID NOT HAVE THE PART. LATER, SHE SCHEDULED AN APPOINTMENT AND HAD TO CANCEL IT. WHEN SHE CALLED TO RESCHEDULE THE APPOINTMENT THEY TOLD HER THEY HAD THE PART. BEFORE THE APPOINTMENT THEY HAD TO REORDER THE PART. BEFORE THE REPAIR COULD BE MADE SHE WAS INVOLVED IN AN ACCIDENT BECAUSE OF ABS. FAILURE. THE CONTACT WAS BACKING OUT OF HER DRIVEWAY WHEN THE VEHICLE CRASHED INTO A FENCE. THE CONTACT SUSTAINED A, FRACTURE D DISC, AND THE ROOT OF HER FRONT TOOTH BROKE. THERE ARE MEDICAL RECORDS FOR THE INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER SAID THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE AND DID NOT DO IT. *AK

I OWN A 2001 ISUZU TROOPER THAT STARTED USING EXCESSIVE OIL (1+ QUARTS EVERY 1000 MILES) AT 54,000 MILES. I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THIS STARTING WHEN ISUZU INTRODUCED THE 3.5L V6 ENGINE. MY RESEARCH HAS SHOWN THE PROBLEM TO BE A BAD DESIGN CHANGE OF THE OIL RING NOT ALLOWING OIL TO DRAIN PROPERLY. ISUZU IS TERRIBLE TO WORK WITH AND FIGHTS TO NOT HONOR WARRANTIES. WHY HAS THIS NOT BEEN INVESTIGATED BY NHTSA AFTER ALL THE COMPLAINTS RECEIVED ABOUT THIS PROBLEM? ISUZU HAS TERRIBLE CUSTOMER RELATIONS AND DOES NOT STAND BEHIND THEIR VEHICLES WHEN THERE IS A PROBLEM. STILL BATTLING WITH ISUZU AND BBB.*JB

DT: THE CONTACT S OWNS A 1999 ISUZU RODEO. HE RECEIVED A RECALL ON 10-14-05 REGARDING THE BRAKES ON THE VEHICLE. THE CONTACT HAS NOT TAKEN THE CAR ITO DEALER TO HAVE THE RECALL REPAIR WORK DONE. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ONE YEAR AGO. A CHILD RAN O IN FRONT OF VEHICLE, HE SWERVED TO MISS THE CHILD, HIT THE BRAK THEY DID NOT WORK, AND THE VEHICLE HIT A TELEPHONE POLE. A POLICE REPORT WAS TAKEN. HE FELT THAT THE ACCIDENT CAUSED OTHER DAMAGE TO THE CAR, SUCH AS TRANSMISSION SLIPPING. HE NOTICED THE TRANSMISSION SLIPPING ABOUT FIVE MONTHS AGO. HAD TO DO A LOT OF REPAIR WORK TO THE FRONT END OF THE VEHICLE ABOUT FIVE MONTHS AGO AIR BAGS DEPLOYED ,AND HE HAS NOT HAD THEM INSTALLED AGAIN.*AK

DT: 2003 ISUZU RODEO. THE CONTACT STATED THE VEHICLE DIED WHILE IN MOTION. NO WARNING LIGHTS CAME ON . THE WHOLE DASHBOARD PANEL STARTED BLINKING. THIS OCCURRED IN SEPTEMBER 2004. THE VEHICLE WAS TAKEN TO THE DEALERSHIP , THEY CHANGED THE ODOMETER SENSOR. THE VEHICLE WORKED FOR A WHILE AFTER THAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN OCTOBER 2004, AND THEY CHANGED THE SAME PART. THE PART WORKED FROM THEN UNTIL SEPTEMBER 2005. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN AND THEY REPLACED THE SAME PART. THE VEHICLE WAS TAKEN TO DEALER A FOURTH TIME, AND THEY SPRAYED SILICONE AROUND THE PART. THE DEALERSHIP STATED THERE WAS WATER INSIDE THE SPEED SENSOR CONNECTOR. *AK

DT: THE CONTACT STATED 2001 ISUZU TROOPER ACCELERATED WHILE IN REVERSE, THEN HE PUT THE CAR IN DRIVE, IT HESITATED AND SURGED FORWARD WHILE THE BRAKES WERE APPLIED. THE VEHICLE LEFT BLACK MARKS IN THE DRIVEWAY, WENT THROUGH THE GARAGE CANS AND THROUGH A FENCE IN THE BACKYARD. ALL THIS TIME THE BRAKES WERE BEING APPLIED. MEANWHILE ,THE VEHICLE STILL HAD A WIDE OPEN THROTTLE, AND WAS SPINNING IN THE GRASS. FINALLY, THE CONTACT WAS ABLE TO TURN OFF THE IGNITION. THERE WAS DAMAGE TO THE YARD AND FENCE. THE CONTACT CONTACTED ISUZU, AND THEY SAID IT WAS NOT SUPPOSE TO DO THAT. THE CAR SUSTAINED $5400.00 WORTH OF DAMAGE. NO POLICE REPORT WAS TAKEN. *AK

THE SAFETY BELTS ON THE VEHICLE FOR THE DRIVER AND FRONT PASSENGER DO NOT WORK PROPERLY. WHEN YOU PUT THE SEAT BELTS ON THEY RIDE ON THE NEXT OF THE PERSON WEARING THEM. THEY ALSO DO NOT FIT PROPERLY ACROSS THE CHEST OF THE PERSON WEARING THEM. THEY CAN NOT BE ADJUSTED TO ACCOMMODATE PEOPLE WHO ARE TALLER OR SHORTER. WHEN I PUT THE SEAT BELT ON IT APPLIES PRESSURE TO MY NECK IT CAN NOT BE ADJUSTED TO RIDE OVER MY HIPS INSTEAD OF MY STOMACH. *JB

THE TIMING BELT BROKE ON THE VEHICLE RUINING THE ENTIRE MOTO. THE TIMING BELT WAS A RECALL ITEM AND WAS REPLACED AT AROUND 20000 MILES. THE BELT BROKE NOW AT 70,000 MILES. THE VEHICLE HAS NOT BEEN REPAIRED IN THAT IT NEEDS AN ENTIRE MOTOR AT A COST OF $4000. *NM

DT: THE CONSUMER COMPLAINED ABOUT AN ABS BRAKE PROBLEM. THE BRAKES DID NOT HOLD. THE ABS LIGHT CAME ON SINCE JUNE OF 2005. ON JULY 15, 2005 THE BRAKES FAILED, CAUSING CONSUMER'S VEHICLE TO LIGHTLY HIT ANOTHER VEHICLE. NO POLICE REPORT WAS TAKEN.. WHEN SHE TOOK VEHICLE TO THE DEALERSHIP , THEY CLEANED THE ABS SENSOR BECAUSE IT WAS CORRODED. THE ABS LIGHT WENT OFF, AND THE BRAKES WORKED FINE UNTIL SEPTEMBER 29. 2005, AND IT ALMOST CAUSED ANOTHER ACCIDENT. AFTER SHE TOOK IT TO THE DEALER TO BE CHECKED AGAIN, THEY SAID THAT IT WAS A PROBLEM WITH THE ABS. *AK

I HAVE A BLACK GOO OOZING FROM AROUND THE LOWER PART OF MY DRIVER AND PASSENGER DOORS AND IS ALSO COMING IN AROUND THE INSIDE DOOR HANDLES AS OF NOW THE DRIVER DOOR DOES NOT OPEN FROM THE INSIDE. DEALER HAS DETERMINED THIS TO BE FROM THE GLUE USED TO ADHERE THE INNER DOOR MOISTURE BARRIER. THIS HAS BEEN GOING ON SINCE I PURCHASED MY VEHICLE NEW IN 2001. ISUZU HAS CONTINUALLY DENIED RESPONSIBILITY STATING IT IS NOT COVERED UNDER WARRANTY AND NOW THAT MY WARRANTY HAS EXPIRED THEY STILL WON'T FIX THE PROBLEM FIRST DENYING SUCH A PROBLEM EXISTS, TELLING MY HUSBAND IT IS TRUE, THEN DENYING EVEN SPEAKING TO MY HUSBAND. IT HAS BEEN A SAFETY HAZARD FROM THE START (STARTING IN AUGUST 2002 WHEN DEALERSHIP FIRST STARTED JUST CLEANING OFF THE GOO FROM THE LOWER INNER DOOR JAM)) NOW COMPLICATED SINCE I CAN NO LONGER OPEN THE DRIVER DOOR FROM THE INSIDE AND IT IS MY ONLY VEHICLE. FOR ME THE COST IS MORE THAN I CAN BEAR...BUT WHY SHOULD I HAVE TO PAY MY HARD EARNED MONEY FOR A DEFECT IN MATERIALS I HAVE NO CONTROL OVER. *NM

GAUGE READS INCORRECTLY. FAULTY FUEL SENDING UNIT. DEALERSHIP REFUSED TO FIX EVEN THOUGH AS I UNDERSTAND IT, ISUZU COVERS THE REPLACEMENT UNDER DRIVETRAIN WARRANTY. CAR WAS STILL UNDER WARRANTY WHEN COMPLAINT MADE TO DEALERSHIP.*JB