ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 ISUZU RODEO- BISCOE, NC
THERE WAS A FEW INCIDENTS. ONE DAY MY TWO SISTERS WHERE RIDING DOWN THE HIGHWAY AND OUT OF NO WHERE MY TRUNK WINDOW COMPLETELY BUSTED OUT. MY SISTERS WERE TERRIFIED AND LUCKILY A COP PULLED UP. HE TOLD THEM THAT IT LOOK LIKE SOMEONE HAD PUT TINT OVER THE HEATING WIRES THAT THEY USE TO DEFROST. BEING THAT I HAD BOUGHT IT FROM A DEALERSHIP THEY LED ME TO BELIEVE THAT MY TINT WAS MANUFACTURED. I FEEL THAT I WAS RIPPED OFF FROM THE COMPANY BECAUSE THEY OVER CHARGED ME AS WELL. WHEN I BOUGHT MY 99' ISUZU RODEO IT WAS FOR 21,995 WHEN THEY FINISH MY PAPER WORK I THOUGHT NOTHING ABOUT WHAT THEY ADDED ON TO MY BILL. YEARS HAD WENT BY AND I DECIDED TO TRADE MY VEHICLE IN FOR A NEW MODEL. SOME FRIENDLY SALESMEN FROM A ISUZU DEALERSHIP FOUND OUT THAT I HAD BEEN RIPPED OFF BY THE PREVIOUS PLACE THAT I PURCHASED MY VEHICLE FROM. I FOUND OUT THAT THEY HAD CHARGED ME IN ALL $34,00. ON MY RECEIPT IT SAID THAT I SUPPOSE TO HAD, INSURANCE AND A WHOLE LOT OF OTHER THINGS THAT I DIDN'T EVEN KNOW ABOUT. I JUST FELT SO BAD BECAUSE I FELT LIKE THEY HAD TOOK ADVANTAGE OF ME BECAUSE I WAS A WOMAN. OTHER THINGS THAT I HAD TO GO THROUGH WITH MY VEHICLE WAS PAYING CONSTANTLY FOR IT TO GET FIXED. MY AXLES AND A WHOLE LOT OF STUFF. I RECEIVED A RECALL IN THE MAIL SAYING RECALLING ALL 99' ISUZU RODEO'S AND I ALSO HEARD IT ON THE NEWS. BUT AS MUCH AS I TRIED TO GET IN TOUCH WITH SOMEONE I NEVER WAS ABLE TOO. I REALLY LIKE HOW RODEOS RIDE, HOW THEY LOOK, I JUST LIKE IT ALL TOGETHER. BUT WHAT I HAD TO GO THROUGH THESE PAST 5 YEARS HAVE BEEN TERRIFYING. *JB
Source: NHTSA WEB SITE -
1999 ISUZU TROOPER- ROCHESTER, NY
1999 ISUZU TROOPERII ENGINE FAILED. *MR NO OIL WAS THE ENGINE AND HAD SEIZED UP WHILE THE VEHICLE WAS IN MOTION. THE ENGINE FAILURE WAS FOUND TO BE PREVALENT IN 1998-200 ISUZU TROOPERS. THE CLAIMS WERE DENIED IN REFERENCE TO THE OIL ISSUES. THE CONSUMERS CLAIM WAS DENIED. *SC
Source: CONSUMER LETTER -
1999 ISUZU RODEO- NORMAN, OK
EXTREMELY EXCESSIVE OIL CONSUMPTION ON ISUZU RODEO 1999 MODEL. HAD THE SAME PROBLEM WITH ISUZU RODEO 2000 MODEL. FORTUNATELY I DONT HAVE TO DEAL WITH THE 2000 MODEL ANY MORE AS IT HAS BEEN TOTALED BYT MY INSURANCE COMPANY DUE TO IMPROPER REPAIR AFTER A COLLISION IN MARCH OF 2005. I DID NOT KNOW THAT THE 1999 ISUZU RODEO HAD THE SAME PROBLEM UNTIL MY SON WHO DROVE THE SUV BROUGHT IT BACK TO ME TWO WEEKS AGO, AS HE IS IN THE MILITARY AND IS DEPLOYING TO IRAQ. IT SEEMS THAT THE VEHICLE SPENT MORE TIME AT THE DEALERSHIP GETTING REPAIRED THAN BEING ON THE ROAD. MY SON ASKED ME TO GET RID OF IT AS HE IS TIRED DEALING WITH ALL THE PROBLEMS THIS CAR HAD. UPON HIS ARRIVAL I NOTICED THE CAR LOW ON OIL AND I ADDED TWO QUARTS. MY SON INFORMED ME THAT HE HAD JUST CHANGED OIL PRIOR LEAVING GRAND FORKS AFB IN ND AND DRIVING TO NORMAN, OK. AFTER DRIVING FOR 5 DAYS I CHECKED OIL LEVEL AND IT WAS AGAIN TWO QUARTS LOW, AFTER ONLY DRIVING 300 MILES. I THEN DECIDED TO INQUIRE ON THE WEB FOR SIMILAR INCIDENTS, AND I COULD NOT BELIEVE THE QUANTITY OF PEOPLE WITH THE SAME PROBLEM WITH THEIR ISUZUS. IN ADDITION, ONE OF MY CO-WORKERS ISUZU TROOPER ENGINE WAS DAMAGED DUE TO THE SAME PROBLEM IN 2004. I FOUND THIS SITE TROUGH SEARCHING THE INTERNET FOR SIMILAR ISSUES. IN ADDITION I CALLED THE DEALERSHIP WHERE I PURCHASED MY 2000 ISUZU AND HAVE BEEN INFORMED THAT ISUZU IS AWARE OF THE ISSUE BUT NO BULETIN OR RECALL HAS BEEN ISSUED, AND THAT IT IS NOT CONSIDERED A PROBLEM AT THIS TIME. I KEEP MY CARS WELL MAINTAINED, AND CHECK MY PCV AND EGR VALVES ON A REGULAR BASIS. I PERFORM MOST OF MY CAR MAINTENANCE MYSELF AND USE THE BEST PORDUCTS ON THE MARKET. WITH SO MANY OF US AFFECTED WITH THE SAME CONDITION ON OUR ISUZU'S IS ISUZU/GM GOING TO BE HELD ACCOUNTABLE FOR A BAD PRODUCT THEY KNOW THEY HAVE, OR ARE WE AS CONSUMERS HAVING TO PAY THE BILL FOR THEIR INFERIOR ENGINES INSTALLED IN THESE SUV'S. AVERY DISSATISFIED AND FRUSTRATED AND NEVER TO BE AGAIN ISUZU OWNER. JR
Source: NHTSA WEB SITE -
1998 ISUZU RODEO- EAST STROUDSBURG, PA
MY ELDERLY FATHER WAS DRIVING THE 1998 ISUZU RODEO ON I-78 WEST BOUND WHEN THE BREAKS FAILED. MY FATHER SAID IT WAS AS IF THE ABS CAME ON AND PREVENTED THE BRAKES FROM WORKING. THE BRAKE FALIUR RESULTED IN A COLLISION WITH THE THE CAR INFRONT TWICE. AT THE TIME NO INJURIES WERE REPORTED HOWEVER MY FATHER HAS EXPERIENCED PAIN IN HIS SHOULDERS. AFTER INVESTIGATING HOW THE BRAKES COULD FAIL ON THE INTERNET I CAME TO LEARN THAT THIS PARTICULAR MODEL OF ISUZU RODEO HAD BEEN RECALLED DUE TO ABS BRAKE FALIUR. THIS WAS THE WAY I CAME TO LEARN OF THE RECALL. TO THIS DATE ISUZU HAS NEVER CONTACTED ME REGARDING THIS RECALL. I HAVE MADE MULITPLE ATTEMPTS TO CONTACT CLODE AT ISUZU CUSTOMER RELATIONS HIS PHONE NUMBER IS 1800 255 6727 EXT 7417. WE HAVE EXCHANGED PHONE MESSAGES BUT HAVE NOT BEE ABLE TO SPEAK. I WISH CLODE WOULD MAKE AN EFFORT TO REACH ME. WE MADE AN APPOINTMENT WITH BUHLER ISUZU AT VALL HOMES NJ TO HAVE THE PROBLEM RESOLVED. WE TOOK THE CAR TO THIS DEALER TODAY HOWEVER THEY ARE UNABLE TO REPAIR IT DUE TO LACK OF PROPER EQUIPMENT ON THEIR PART. I AM FILING THIS COMLAINT AFTER MAKING MULTIPLE GOOD FAITH ATTEMPTS TO RESOLVE THIS PROBLEM. I AM HEARBY MAKING IT KNOWN THAT I WILL NO LONGER BE RESPONISBLE FOR ANY CONSEQUENCES AFTER THIS AUTOMOBILE LEAVES BUHLER ISUZU WITH OR WITH OUT THE SAID REPAIRS. THE COURT DATE FOR THIS ACCIDENT IS ON SEPT 22 05.
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- MORROW, GA
DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC
Source: CONSUMER LETTER -
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2002 ISUZU TROOPER- TUCSON, AZ
DT: CONSUMER OWNS A 2002 ISUZU TROOPER. CONSUMER SAYS THAT WHEN PUTTING THE VEHICLE IN PARK THE INDICATOR POSITION WILL READ PARK, BUT THE VEHICLE WILL BE IN A NEUTRAL POSITION. THE VEHICLE CAN ROLE FREELY FORWARD OR BACKWARDS. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT A YEAR. VEHICLE HAD BEEN TO DEALER 3 TIMES, BUT COULD NOT DO ANYTHING TO FIX THE PROBLEM. SHE WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. CALLED WHEN VEHICLE WAS AT CONSUMER'S HOUSE AND PROBLEM WAS RECURRING. DEALER SENT SOMEONE OUT BUT STILL NOTHING WAS DONE ABOUT PROBLEM, WHICH DID NOT HAPPEN ALL THE TIME, AND DID NOT SEEM TO FOLLOW ANY PATTERN. THE MANUFACTURER WAS CONTACTED TWICE, BUT PROBLEM RECURRED. THE MANUFACTURER WANTED VEHICLE TO BE TOWED TO A REPAIR SHOP FOR FURTHER INSPECTION. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU AMIGO- CAMBY, IN
PURCHASED A USED 99 ISUZU AMIGO V6 4X4, AND THE FUEL GAGE IS NOT READING CORRECTLY. WHEN YOU FILL UP IT WILL ONLY READ FULL FOR ABOUT 5 MILES THEN IT GOES BACK AND FORTH FROM EMPTY FLASHING, TO FULL. WHEN YOU THINK IT IS ALMOST EMPTY AND YOU GO TO FILL IT UP YOU USUALLY ONLY GET TO PUT IN 4-6 GALLONS THEN ITS FULL AGAIN...FOR THE NEXT 5 MILES. BY MY CALCULATIONS I AM ONLY GETTING 10 MILES TO THE GALLON, WHEN I SHOULD BE GETTING 17. *NM
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- RAVENNA, OH
GAS GAUGE HAS GONE. HORRIBLE GAS MILEAGE SINCE OCCURRENCE. IT IS OBVIOUS THIS IS A PROBLEM BY DOING RESEARCH AND SEEING THE LISTINGS OF COMPLAINTS. *JB
Source: NHTSA WEB SITE -
2000 ISUZU TROOPER- TULSA, OK
I HAVE OWNED THIS SUV FRON NEW. I HAVE CHANGED THE OIL AND FILTER EACH AND EVERY 3000 MILES. I HAVE USED FULLY SYNTHETIC OIL, MOBILE, 10W-30. THE VEHICLE USES AT VARYING RATES FROM 1QT OF OIL PER 1000 MILES TO 1 QT. PER 2000 MILES. WHILE IT IS WITHIN "ISUZU GUIDELINES" IT IS OBVIOUSLY EXCESSIVE. I HAVE DISCUSSED THIS WITH THE DEALER AT EACH SERVICE TRIP AND THEY JUST CHUCKLE AND SAY YOUR DOING BETTER THAN MOST. *NM
Source: NHTSA WEB SITE -
1998 ISUZU TROOPER- HOPKINS, MN
WE WERE DRIVING IN MY 1998 ISUZU TROOPER WITH THE 3.5 LITER ENGINE AND ABOUT 90,000 MILES ON A FAMILY VACATION TO MONTANA, AS WE CAME TO OUR DESTINATION WE WERE IN THE MOUNTAINS. THE CRUISE CONTROL WAS BEING USED IN OUR VEHICLE AND WAS SET AT APPROXIMATELY 75 MPH, THE MONTANA SPEED LIMIT. THE VEHICLE HAD TO DOWNSHIFT TO GO UP THE MOUNTAIN SIDE UPON GETTING TO THE TOP OF THE MOUNTAIN THE VEHICLE QUICKLY BEGAN TO MAKE A STRANGE NOISE. SECONDS LATER THERE WAS A LOUD BOOM AND ENGINE PARTS WENT FLYING EVERYWHERE, WE HAD DROPPED 2 PISTONS OUT THE BOTTOM OF THE ENGINE AND NEARLY LOST CONTROL OF THE CAR FROM SUCH BAD DAMAGE. WE QUICKLY PULLED OVER TO SEE WHAT EXACTLY HAD HAPPENED AND NOTICED THAT THE OIL LEAKING FROM THE BOTTOM OF THE CAR HAD CAUGHT FIRE AND WE HAD TO QUICKLY EXTINGUISH IT. WE THEN PICKED UP THE ENGINE PARTS FROM THE HIGHWAY TO NOT HURT OTHER VEHICLES. WE CONTACTED THE LOCAL POLICE AND THEY AIDED US IN GETTING TO THE NEAREST DEALER 110 MILES AWAY. THE DEALER TOOK OVER A WEEK TO REPLACE THE ENGINE BLOCK AND OTHER COMPONENTS FOR A COST OF OVER $6,000. THE ENGINE BLOCK AND OTHER DAMAGED PARTS WERE DISPOSED OF PROPERLY. UPON RETURNING HOME AND INVESTIGATING I FOUND THAT THIS INCIDENT IS VERY COMMON AND HAS COST MANY PEOPLE THOUSANDS OF DOLLARS. I BELIEVE THAT ISUZU IS AWARE OF THIS PROBLEM AND SHOULD FIX IT OR REIMBURSE PEOPLE WHO HAVE HAD THESE PROBLEMS. THIS PUT MY FAMILIES SAFETY AND LIVES IN HARM AND I THINK ISUZU SHOULD BE HELD ACCOUNTABLE. *NM
Source: NHTSA WEB SITE