ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 ISUZU RODEO SPORT- ALLISON PARK, PA
THE GAS GAUGE DOES NOT READ THE CORRECT AMOUNT OF FUEL IN THE GAS TANK. I FILL UP AND THE GAS LIGHT WILL COME ON AFTER A FEW MILES AND WILL STAY ON OR WILL START FLASHING. THIS IS A PROBLEM THAT CAN BE VARY HAZARDOUS ESPECIALLY FOR A WOMAN ON THE ROAD THINKING THAT SHE HAS A FULL TANK OF GAS AND THE GAS GAUGE IS GOING INSANE. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. IT SEEMS AS IF THERE ARE SEVERAL AND MEAN SEVERAL OTHERS WITH THE SAME PROBLEM. A RECALL SHOULD BE SENT OUT!!!! *NM
Source: NHTSA WEB SITE -
1992 ISUZU TROOPER- OKLAHOMA CITY, OK
I HAD BEGUN HEARING A GRINDING SOUND COMING FROM THE BRAKES, KNEW IT WAS TIME TO CHANGE THE PADS. DROVE VEHICLE TO THE PARTS STORE TO OBTAIN NEW DISC BRAKE PADS TO PERFORM THE REPAIRS. WHILE DRIVING HOME FELT A SLIGHT GIVE IN THE BRAKE PEDAL WHEN COMING TO THE STOP, ALSO THERE WAS THE GRINDING PRESENT-PADS WERE PAD. WHEN I ARRIVED HOME AND BEGAN TO PERFORM REPAIRS I REMOVED THE LEFT REAR(DRIVERS SIDE) TIRE AND FOUND THAT THE COMPLETE BRAKE PAD HAD BEEN SHELLED OUT OF THE CALIPER AND THAT ALL THAT WAS STOPPING THE VEHICLE WAS THE CALIPER PISTON. I WOULDN'T REALLY BE TOO CONCERNED, ALTHOUGH I AM NOT SURE HOW IT WAS ABLE TO SHELL THE PAD COMPLETELY OUT(NOT JUST THE LINING BUT THE WHOLE PAD,BACKING AND ALL), BUT I HAVE A FRIEND WHO HAS A 94 TROOPER AND HE HAS EXPERIENCED THE SAME TROUBLE, JUST CURIOUS IF THIS DEFECT WITHIN THE TROOPER OF JUST AM ISOLATED COINCIDENCE. SEARCHED ALL YOUR DATA BASES(RECALLS,COMPLAINTS ETC..) AND DIDN'T SEE ANY SIMILAR COMPLAINTS,SO NOT REALLY SURE BUT THOUGHT IT MIGHT BEAR INVESTIGATION. *JB
Source: NHTSA WEB SITE -
1999 ISUZU N SERIES- FRISCO, TX
STARTING AT AROUND 55K MILES, MY ISUZU 99 TROOPER HAS STARTED BURNING AROUND 1QT OF OIL PER 600-700 MILES. THIS CAUSES EXCESS WEAR ON THE ENGINE AND MOST DRIVERS HAVE EXPERIENCED SEIZED ENGINES DUE TO THIS PROBLEM.. ISUZU HAS KNOWN ABOUT THIS PROBLEM SINCE 2000 AND REDESIGNED THE RINGS ON THE PISTONS BUT DID NOT NOTIFY CUSTOMERS OR HELP OWNERS WHEN REPAIRS ARE REQUIRED. *JB
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- WESMINISTER , MA
DT: THE VEHICLE WAS PARKED WITH THE GEAR SHIFTER IN THE PARK POSITION AND THE KEY WAS NOT IN THE IGNITION. CONSUMER'S SON, WHO WAS 2 YEARS OLD, WAS SITTING IN THE BACK SEAT. CHILD WAS NOT RESTRAINED IN A CHILD SAFETY SEAT. CONSUMER WENT INSIDE THE HOUSE FOR A MINUTE AND WHEN HE RETURNED THE CAR ROLLED AND CRASHED AT THE END OF CONSUMER'S NEIGHBOR'S YARD, STRIKING A TREE. THERE WAS A MODERATE INCLINE IN THE DRIVEWAY ABOUT 45 DEGREE ANGLE. THERE WAS SUBSTANTIAL DAMAGE TO VEHICLE. UPON INSPECTION OF THE VEHICLE IT WAS NOTED THAT THE GEAR SHIFT WAS IN THE THIRD POSITION. DID REFER TO THE OWNER'S MANUAL. CALLED DEALER , WHO REFERRED CONSUMER TO CUSTOMER SERVICE OF ISUZUI. THEY OFFERED NO ASSISTANCE. AT THIS TIME, NO REPAIRS WERE MADE. CONSUMER HAD VEHICLE TOWED TO A LOCAL MECHANIC SHOP. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 ISUZU ISUZU TRUCK- NEWPORT NEWS, VA
CURRENTLY OWN A 1998 ISUZU TROOPER. WAS PURCHASED USED FROM THE DEALER AT 82,000 MILES. CURRENTLY HAS 120,000 MILES ON THE CAR. SINCE PURCHASE VEHICLE HAS NOT HELD ITS COMPLETE CAPACITY OF OIL BETWEEN OIL CHANGES. THERE ARE NO LEAKS AND OIL IS CHANGED REGULARLY WITH A FULL CAPACITY. INVESTIGATION BY ME AND OTHERS HAS SHOWN THAT THE ENGINE WAS BUILT WITH INSUFFICIENT OIL RINGS WHICH LEAD TO HIGH OIL CONSUMPTION AND HAS LED TO SEIZED MOTORS DUE TO A LACK OF WARNING. ISUZU IS AWARE OF THIS (MECHANIC TOLD ME) AND WAS NOT FIXED UNTIL THE 2000 MODEL YEAR. (PROBLEM ON 98 AND 99 MODELS. DON'T MIND ADDING OIL EVERY ONCE IN A WHILE BUT WOULD HATE TO LOOSE THE ENGINE BECAUSE THE OIL SYSTEM DOES NOT WORK PROPERLY IN IT'S DESIGN. *JB
Source: NHTSA WEB SITE -
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2001 ISUZU RODEO- MARTINEZ, CA
2001 ISUZU RODEO DEVELOPED PROBLEMS WITH STALLING.***NO ANSWER REQUIRED***. *MR EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER THEY CLAIMED IT WAS A SENSOR PROBLEM AND REPLACED IT. THIS CORRECT THE PROBLEM FOR A FEW MONTH BUT EVENTUALLY THE VEHICLE BEGAN TO STALL AGAIN. THE DEALER WAS FINALLY ABOUT TO DETERMINE THAT THE COMPUTER WAS DEFECTIVE AND HAD BURNED OUT THE WIRING HARNESS. THE CONSUMER BELIEVES THE DEALER KNEW WHAT THE PROBLEM WAS ALL ALONG BUT DIDN'T WANT TO REPAIR IT WHILE THE VEHICLE WAS STILL UNDER WARRANTY. *NM
Source: CONSUMER LETTER -
1999 ISUZU ISUZU TRUCK- ROCHESTER, NY
ON JUN 5, 2005, I WAS DRIVING 65 MILES AND HOUR ON INTERSTATE 90 WEST, WHEN MY 1999 ISUZU TROOPER'S ENGINE FAILED. IMMEDIATELY, BEFORE THE ENGIE STOPPED, I HEARED A RATTELING NOISE, EVERY LIGHT ON THE DASHBOARD LIT UP, AND THE ENGINE SHUT OFF. LUCKILY, I WAS ABLE TO PULL OFF THE HIGHWAY SAFELY. I EVENTUALLY HAD THE VEHICLE TOWED TO DORSCHEL ISUZU IN ROCHESTER, NY, WHERE UPON COMPLETION OF A DIAGNOSTIC , FOUND THAT THE ENGINE HAD SEIZED UP. DORSCHEL THEN GAVE ME AN ESTIMATE OF $8,000 TO REPAIR MY VEHICLE, WICH BY THE WAY, HAPPENS O BE ABOVE BLUE BOOK. I CONTACTED VISION HYUNDAI TO SEEK ASSISTANCE, AND OFFERED NO HEL TO ME WHAT SO EVER. I HAD PURCHASED AN EXTENDED WARRANTY WITH THEM FOR 72/80,000 AND WAS TOLD BY VISION'S SERVICE MANAGER, DAVE THAT MY CLAIM WOULD BE DENIED EVEN THOUGH I SHOWED PROOF OF MY LAST TWO OIL CHANGES. I SOUGHT ASSISTANCE FROM ISUZU, AND WAS TOLD THAT SINCE THE VEHICLE WARRANTY EXPIRED IN 9/04 THEY WEREN'T GOING TO DO ANYTHING FOR ME, EVEN THOUGH THEY WERE AWARE THAT THERE WERE PROBLEMS WITH THE VEHICLE MADE IN 1999. AT THIS POINT, I AM STILL PAYING A CAR LOAN AND INSURANCE FOR A VEHICLE I CAN'T EVEN DRIVE.
Source: NHTSA WEB SITE -
1998 ISUZU ISUZU TRUCK- COLUMBIA, SC
EXCESSIVE OIL USAGE IN A 1998 ISUZU TROOPER WITH 61,000 MILES. HAVING TO ADD 1 QT./500 MILES. ISUZU SAID THEY COULD NOT HELP ME EVEN THOUGH, I HAVE FOUND OUT, IT IS A MUCH DOCUMENTED PROBLEM. THEY INITIALLY DID AN OIL USAGE TEST, SERVICE DEPARTMENT SAID IT WOULD BE NOT PROBLEM, BUT IN THE END WAS TURNED DOWN. WROTE LETTER TO DEALER AND ISUZU TO TRY TO GET THEM TO PAY HALF, BUT WAS TURNED DOWN AGAIN. BEEN ADDING THE OIL EVER SINCE JUST TO KEEP IT RUNNING. DATES BELOW MAY NOT BE EXACT.
Source: NHTSA WEB SITE -
2001 ISUZU TROOPER- DALE CITY, VA
I BOUGHT MY NEW AUTOMOBILE ON THE 24TH OF JUNE 2001. ON APRIL 24, 2004 THE TROOPER BROKE DOWN AND I HAD IT TOWED TO SHEEHY CHEVROLET DODGE ISUZU DEALERSHIP. BEFORE THE TRUCK BROKE DOWN THE TRANSMISSION LIGHT AND ENGINE LIGHT CAME ON. AT THIS TIME THE TRUCK HAD 56,680 MILES ON IT. I PICKED THE TRUCK UP ON APRIL 28, 2004 FROM THE SHEEHY DEALERSHIP. I PAID SHEEHY $173.22 FOR THE REPAIRS THEY MADE AND RENTED A CAR WHICH COST ME $175.61. ON MAY 3, 2004 I TOOK THE TRUCK TO LINDSAY CHEVROLET TO BE REPAIRED BECAUSE THE ENGINE LIGHT HAD COME ON AND THE TRUCK FELT LIKE IT WAS ABOUT TO BRAKE DOWN AGAIN. AT THIS TIME THE TRUCK HAD 56,777 MILES ON IT. ON MAY 11 2004 I TOOK THE TRUCK TO BROWN''S BUICK AND ISUZU DEALERSHIP BECAUSE THE ENGINE LIGHT HAD COME ON AGAIN. AT THIS TIME THE TRUCK HAD 57,140 MILES ON IT. THIS TIME THE REPAIR WORK COST ME $584.32. ON JULY 22, 2004, I TOOK THE TRUCK IN FOR A OIL CHANGE AND TOLD THE SERVICE CONSULTANT ABOUT THE TRUCK NOT RUNNING RIGHT. NEAR THE END OF 2004 ( NOT SURE OF THE EXACT DATES) I HAD THE TRUCK TOWED TO THE BROWN''S DEALERSHIP. THE BROWN''S DEALERSHIP HAD TO ORDER A TRANSMISSION. IT TOOK NEARLY A MONTH FOR THEM TO GET THE TRANSMISSION AND REPAIR THE TRUCK. SO I HAD TO RENEDT A CAR. JULY 5, 2005, I HAD THE TRUCK TOWED BACK TO BROWNS BECAUSE THE PAST PROBLEMS WERE HAPPENING AGAIN. BROWN''S DEALERSHIP REPLACED THE TRANSMISSION ONCE MORE. I PICKED THE TRUCK UP ABOUT CLOSING TIME ON THE 14TH OF JULY 2005. AS I WAS DRIVING HOME I EXPERIENCE THE SAME PROBLEMS AGAIN. ON JULY 18, 2005, I HAD THE TRUCK TOWED BACK TO BROWNS. AT THIS TIME THE TRUCK HAS AROUND 76,000 MILES ON IT. JULY 20, 2005, MAX HAHNE, THE SERVICE CONSULTANT CALLED ME AND SAID ANOTHER TRANSMISSION IS ON ORDER BECAUSE OF INTERNAL FAILURE IN THE TRANSMISSION. SO MY TRUCK IS AT THE DEALERSHIP WAITING TO BE FIXED AGAIN. SHOULD THE ISUZU CORPORATION OR THE DEALERSHIP REIMBURSE ME FOR RENTAL CAR EXPENSES AND OR REPLACE THE TRUCK BECAUSE THEY HAVE A DEFECTIVE PRODUCT?
Source: NHTSA WEB SITE -
2001 ISUZU TROOPER- DALE CITY, VA
DT: THE VEHICLE IS A 2001 ISUZU TROOPER. TRANSMISSION HAS BEEN REPLACED TWICE. THE FIRST TIME CONSUMER TOOK IT TO THE DEALER IT WAS SKIPPING OR STALLING LIKE IT WAS NOT GETTING ENOUGH FUEL. WHEN PUSHING THE GAS PEDAL THE RPMS WENT UP. THEN, TRANSMISSION WAS REPLACED ON 7-31-2004. THE SECOND TIME HE TOOK THE VEHICLE TO DEALER WAS ON 6-28-05. THIS TIME THE PROBLEM WAS ABOUT THE SAME AS BEFORE. CONSUMER WAS TOLD THAT THERE WAS INTERNAL PROBLEMS WITH THE TRANSMISSION. HE TOOK THE VEHICLE BACK A THIRD TIME ON 7-18-05. THE VEHICLE IS AT THE DEALERS RIGHT NOW WAITING FOR THE TRANSMISSION PART TO COME IN SO THAT IT CAN BE REPLACED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE