ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 ISUZU RODEO- NORFOLK, VA
MY TRANSMISSION IS ABOUT TO GO OUT. I WAS TOLD THEY HAD A 5 YEAR/60,000 MILE WARRENTY, SO WHEN I CALLED THE ISUZU THERE WAS NOTHING THEY COULD DO, SINCE MY WARRENTY EXPRIRED 45 DAYS BEFORE. I ONLY HAVE 44,000 MILES ON IT, AND DON'T HAVE THE MONEY TO REPLACE IT. I REALLY FEEL THAT ISUZU SHOULD STAND BY THE PRODUCT AND TAKE RESPONSIBILTY THAT THERE IS AN ISSUE WITH THE TRANSMISSION FAILING.
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- DALLAS, GA
CAR PURCHASED 11/2002. 6 MONTHS LATER TRANSMISSION WENT OUT, REPLACED. SINCE REPLACEMENT ONLY GETTING 13-15 MILES TO THE GALLON. TOOK CAR IN 3 TIMES AND COULD NOT FIND A PROBLEM. ABOUT A MONTH LATER CAR STARTING RATTLING, THE DRIVE TRAIN WAS REPLACED. THE GEAR BY THE SEAT STATES IN DRIVE BUT THE DASH STATES D3 OR NUETRAL DEPENDING IF THE GEAR IS UP OR DOWN. I ADDRESS THIS PROBLEM WITH THE SHOP AND WAS TOLD THIS IS NORMAL AND HAVE TO MAKE SURE MY DASH HAS THE CORRECT GEAR AND NOT TO GO BY MY HANDLE ON THE SIDE OF SEAT. NOW TODAY, MY CAR STARTS SMOKING AND MADE A RATTLING SCREACHING NOISE AND IT IS MY AIR COMPRESSOR. ALSO, THE BRAKE JUMP WHEN IT IS WET AND IS VERY SCARY WHEN I BRAKE AND I AM AFRAID THAT CAR IS NOT GOING TO STOP. ALSO, THE SEAT BELT CONSTANTLY GET CAUGHT UNDER THE SEAT AND WHEN YOU THINK YOU ARE STRAPPED IN YOU ARE NOT SINCE THE PLACTIC PIECE CATCHES UNDER THE SEAT. I FOUND THIS OUT WHEN I HAD TO ABRUPTLY STOP MY BRAKES AND WAS PUSHED FORWARD, THIS HAPPENS ON THE DRIVER AND PASSENGER SIDE. THIS IS VERY DANGEROUS! THIS CAR IS AWFUL. I HAVE OWNED 5 DIFFERENT CARS IN MY LIFE AND THIS CAR IS HORRIBLE. I PURCHASED THE CAR IN NOVEMBER 2002 AND HAVE HAD LESS THAN 3 YEARS.
Source: NHTSA WEB SITE -
1999 ISUZU TROOPER- KATONAH, NY
1999 ISUZU TROOPER RUNS OUT OF OIL. MY 1999 TROOPER THAT I BOUGHT NEW IN FEBRUARY OF 2000 AND HAVE MAINTAINED THROUGH REGULAR OIL AND FILTER CHANGES EVERY 3000 MILES SUDDENLY WAS FOUND TO HAVE NO OIL IN THE ENGINE BLOCK. THE VEHICLE HAS NEVER HAD A LOW OIL PROBLEM OR NEVER SHOWN ANY SIGNS OF LEAKING. ON MAY 30TH OF THIS YEAR AS I WAS DRIVING UP MY DRIVEWAY LEAVING MY HOUSE IN THE MORNING THE OIL LIGHT FLASHED ON AND THEN WENT OFF WHEN I REACHED LEVEL GROUND. I HAD RECENTLY HAD THE OIL CHANGED AT 72K AND THE CURRENT MILEAGE WAS 74.5K SO I STOPPED TO CHECK THE STICK. WHEN I PULLED THE STICK IT WAS DRY! AFTER DUMPING 4 QUARTS OF OIL INTO THE VEHICLE THE OIL FINALLY REGISTERED ON THE STICK! I POURED ANOTHER QUART IN TO MAKE IT 5 QUARTS AND COULDN'T BELIEVE THE VEHICLE WAS STILL RUNNING. THERE WAS NO INDICATION OF OVER HEATING AND NO SIGNS OF LEAKAGE. I CALLED ISUZU TO ASK THEM WHY THE OIL LIGHT DIDN'T COME ON BEFORE THE VEHICLE WAS BONE DRY OF OIL. THEY STATED THAT THE LIGHT IS A OIL PRESSURE LIGHT AND NOT A OIL GAUGE. I DROVE THE TRUCK FOR ONE WEEK AND CHANGED THE OIL AND FILTER MYSELF JUST TO SEE THE CONDITION OF THE OIL AND FILTER. SINCE THEN I HAVE LOGGED ANOTHER 3K ON THE TRUCK AND HAVE FOUND THE VEHICLE BURNS 1 QUART PER 500 MILES. AFTER REVIEWING THE NHTSA WEBSITE I FOUND OUT THAT I AM NOT ALONE. APPARENTLY ISUZU DOES KNOW OF THIS PROBLEM AND ELECTS NOT TO INFORM ANY OF IT'S CUSTOMERS. ISUZU SHOULD BE HELD LIABLE FOR NOT INFORMING ALL ISUZU TROOPER OWNERS THAT AT APPROXIMATELY 70K THAT THE 99 TROOPER COULD HAVE A CATASTROPHIC LOSS OF OIL RESULTING IN ENGINE DESTRUCTION. THE MANUFACTURER IS ALSO NEGLIGENT FOR NOT HAVING A WARNING SYSTEM (LIKE A $2 LIGHT) ON THE DASH THAT TELLS YOU WHEN YOUR OIL IS LOW. I WOULD LIKE TO SELL OR TRADE THIS VEHICLE, HOWEVER IN GOOD CONSCIENCE I DON'T THINK SOME UNSUSPECTING PERSON SHOULD GET SADDLED WITH THIS UNFORTUNATE CONDITION. (DT)
Source: NHTSA WEB SITE -
2003 ISUZU ISUZU TRUCK- DAVISON, MI
DT: THE CONTACT OWNS A 2003 ISUZU TRUCK. THE WIRING HARNESS SHORTED OUT AND VEHICLE CAUGHT ON FIRE. CONTACT WAS ABLE TO PUT THE FIRE OUT. HE HAS BEEN UNABLE TO CONTACT THE DEALERSHIP OR THE MANUFACTURER RIGHT NOW.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 ISUZU RODEO- NOLANVILLE, TX
DT: CALLER SAYS THE SEAT BELTS DID NOT HOLD IN A CRASH. THE DRIVER'S SEAT BELT AND THE ONE IN THE BACK SEAT HOLDING A CHILD IN SAFETY SEAT DID NOT HOLD. ALSO, PASSENGER'S SEAT BELT BROKE ACROSS THE SHOULDER. VEHICLE WAS IMPOUNDED IN YARD WAITING FOR THE INSURANCE AGENT TO LOOK AT IT. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER HAS NOT BEEN CONTACTED. ALSO, AIRBAGS THEY DID NOT DEPLOY. THREE PEOPLE WERE INJURED. A POLICE REPORT WAS FILED. THERE WAS PROPERTY DAMAGE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2001 ISUZU RODEO- CARMICHAEL, CA
PUSHROD AND CRANK DAMAGE TO VEHICLE WITH ONLY 62,566 MILES. THIS VEHICLE HAS BEEN PROPERLY MAINTAINED IN ACCORDANCE WITH ORIGIANL WARRANTY GUIDELINES. DUE TO THE FACT THIS VEHICLE WAS A PREVIOUS DAILY RENTAL , ISUZU REDUCED ORIGINAL WARRANTLY COVERAGE FROM 10YEARS/120,000 MILES TO 5YEARS / 60,000 MILES. IT SEEMS QUITE UNUSUAL THAT WHEN PURCHASING THE NEW MOTOR FOR THIS VEHICLE, THE DEALER SELLING THE MOTOR SAID HE'S SOLD THOUSANDS OF THESE - ALL WERE REPLACEMENTS FOR 98 AND UP RODEOS WITH THE SAME PROBLEM (RODS AND CRANK )
Source: NHTSA WEB SITE -
2003 ISUZU ASCENDER- ARVADA, CO
DT: THE CONSUMER STATED THAT THE POWER STEERING FAILED IN HIS VEHICLE WHILE TURNING THE CORNER IN THE MOUNTAINS. THE POWER WOULD WORK, BUT NOT WHEN HE WOULD SLOW DOWN. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP AND A NEW POWER STEERING PUMP HAS BEEN ORDERED. THEY DID NOT TELL HIM WHY THIS WAS HAPPENING. THIS HAPPENED JUNE 28, 2005. IT HAPPENED APPROXIMATELY 6 TIMES THAT DAY. HE TOOK THE VEHICLE IN THAT DAY, AND HE HAS NOT HAD THE PROBLEM SINCE. THE VEHICLE IS MAKING A WHIRRING NOISE AT THIS TIME. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU AXIOM- LOS LUNAS, NM
DT: ON JULY 3RD THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO THE PASSENGER SIDE AIR BAG, RECALL # 03V113000. THE VEHICLE WAS TAKEN TO GALLES MOTOR CO. TO HAVE THE RECALL REPAIRED AT NO COST TO THE CONSUMER . ON JULY 11, 2005 THE CONSUMER'S WIFE HAD AN ACCIDENT IN WHICH SHE WAS INJURED. SHE REAR ENDED A CAR SITTING AT A RED LIGHT WHILE SHE WAS GOING 45 MPH. SHE WAS WEARING A SEAT BELT AT THE TIME BUT THE AIR BAGS DID NOT DEPLOY. THE WEATHER WAS DRY AND THE ROAD CONDITIONS WERE GOOD. T HE VEHICLE HASN'T BEEN TAKEN TOT HE DEALER YET FOR INSPECTION. THE DEALER WAS CONTACTED AND THEY SAID FOR HIM TO TAKE IT TO A MECHANIC. HE HASN'T BEEN ABLE TO GET A HOLD OF THE MFR. AT PRESENT, HIS CAR IS STILL AT THE WRECKING YARD. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU VEHICROSS- SLATINGTON, PA
I AM LEASING A 2000 ISUZU VEHICROSS. I HAVE HAD THE POWER WINDOWS ON BOTH SIDES OF THE CAR EITHER BIND OR DROP DOWN IN BETWEEN THE DOOR. ONCE EVEN WHILE I WAS DRIVING. FORTUNATELY FOR ME MY WARRANTY HAS BEEN COVERING THIS DEFECT, BUT IT SEEMS THAT THE "REPAIR" DOES NOT LAST TOO LONG. I THINK MUCH OF IT HAS TO DO WITH A CHANGE IN TEMPERATURE.THE FIRST TIMEBOTH WINDOWS WERE EFFECTED AND I WAS AT ABOUT 26,000 MILES.THEN 36,000, 40,000 AND JUST RECENTLY (6/2005) AT 69,000 MILES FOR JUST THE PASSENGER SIDE WINDOW. I'M SURE THE DRIVER'S SIDE IS ABOUT DUE TO HAPPEN AGAIN SO I THOUGHT I WOULD FILE THIS COMPLAINT NOW. I HAVE BEEN IN COMMUNICATION WITH MANY VEHICROSS OWNERS THAT HAD TO PAY FOR THEIR OWN REPAIRS AND THIS IS NOT FAIR. EVEN THOUGH I HAVE BEEN LUCKY THANKS TO MY WARRANTY; I STILL WISH TO FILE A COMPLAINT. THANK YOU FOR YOUR TIME!
Source: NHTSA WEB SITE -
2001 ISUZU VEHICROSS- HOFFMAN ESTATES, IL
I OWN A 2001 VEHICROSS BY ISUZU. THE PASSENGER SIDE WINDOWIS STARTING TO BIND AS IT GOES UP TO CLOSE PUTTING A SEVERE STRAIN ON THE WINDOW MECHANISM. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 39000 MILES ON THE CAR AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. ISUZU DENNIES THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES AND IT LOOKS LIKE I WILL BE JOINING THEIR RANKS.
Source: NHTSA WEB SITE