ISUZU Complaints

THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?

BOTH POWER WINDOWS FAILED WITHIN A WEEK OF EACH OTHER. WINDOW WOULD JAM AND COME OUT OF THE TRACK WHEN ATTEMPTING TO RAISE FROM A DOWN POSSITION.

THE GEAR SHIFT STICKS IN THE PARKING MODE: I DROVE UP TO THE DRIVE THROUGH ATM TELLER AND PUT THE CAR IN PARK, AFTER GETTING MONEY OUT OF THE MACHINE, AND TRYING TO DRIVE OFF, THE GEAR SHIFT WOULD NOT COME OUT OF THE PARK POSITION. AFTER LETTING IT SIT FOR APPROX. 10 MINUTES, I WAS ABLE TO MOVE THE SHIFT OUT OF PARK TO THE DRIVE POSITION.

DT: THERE WAS AN ACCIDENT AND NO AIRBAGS DEPLOYED. THE CAR WAS EQUIPPED WITH FRONT AIR BAGS. THERE WAS NO WARNING LIGHTS ON TO INDICATE A PROBLEM. LAST TIME THE CAR WAS CHECKED THERE WAS NO INDICATION OF A PROBLEM. THE DRIVER WAS THE ONLY PERSON INJURED WITH A TOOTH KNOCKED OUT.*AK

FUEL GUAGE NOT WORKING. AROUND 65K MILES MY FUEL GUAGE STOPPED WORKING. WHEN I FILL THE CAR IT WILL SHOW AS FULL BUT THEN AFTER DRIVING IT WILL READ AS EMPTY WITH THE WARNING LIGHT.

DT: THE CONTACT OWNS A 2002 ISUZU RODEO. VEHICLE IS LEAKING ANTI-FREEZE. HE CONTACTED THE DEALER AND THE MANUFACTURER, AND HE DOES NOT FEEL SAFE DRIVING THE VEHICLE ANYMORE.*AK

DT: DRIVER'S SEAT BELT BECAME STUCK, IT WAS JAMMED ON THE INSIDE. WILL NOT COME OUT AT ALL. IT HAS DONE THIS BEFORE BUT WAS ABLE AT THAT TIME TO GET IT OUT. ALSO, WHEN PUSHING DOWN ON THE BRAKES CONSUMER COULD HEAR A CLANKING NOISE.*AK

I OWN A 2004 ISUZU ASCENDER. THERE HAS BEEN A HOST OF PROBLEMS THAT I HAVE HAD TO DEAL WITH IN THE MINIMAL 10 MONTHS THAT I HAVE OWNED THE VEHICLE. TWO OF THE PROBLEMS HAVE YET TO RECEIVE ANY TYPE OF FIX FROM THE LOCAL ISUZU SERVICE CENTER. THE FIRST PROBLEM WAS THE BELT SCREAMING EVERY DAY. I TOOK THE VEHICLE IN THREE TIMES FOR THE BELT AND THEY FINALLY FIXED IT. THE SECOND PROBLEM IS ALL FOUR DOOR WINDOWS. DEBRIS CONSISTENTLY MAKES ITS WAY INTO THE DOOR AND ANY TIME I ROLL DOWN OR ROLL UP MY WINDOWS MY WINDOWS GET SEVERLY SCRATCHED. I ADDRESSED THIS ISSUE WITH THE SERVICE CENTER AND THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT AND THAT IT IS NOT A PRODUCT MALFUNCTION. I HAVE NEVER HAD A VEHICLE DO THIS AND NOR DO I KNOW ANYONE THAT HAS HAD A SIMILAR ISSUE. LASTLY AND MOST IMPORTANTLY, MY FAMILY AND I WERE ON A ROUTINE DRIVE BACK FROM NEW HAMPSHIRE. THE CONDITIONS WERE CLEAR AND THE ROADS WERE OF TYPICAL NEW ENGLAND REPAIR. A VEHICLE PULLED OUT IN FRONT OF OURS AND IN REACTION I APPLIED HEAVY, NOT EXCESSIVE, PRESSURE TO THE BREAK PEDAL. THE PETAL STARTED TO CLICK, MOST LIKELY THE ABS, BUT NOTHING KICKED IN TO STOP MY VEHICLE. WHEN I SAY NOTHING, IT WAS LIKE I NEVER STEPPED ON THE BREAK AT ALL. I HAD TO SWERVE IN TO THE OTHER LANE OF TRAFFIC TO AVOID A COLLISION. THE NEXT DAY I TOOK THE VEHICLE IN TO BE LOOKED AT AND THE SERVICE DEPARTMENT SENT MYSELF AND A MECHANIC OUT ON A ROAD TEST IN HOPES TO DUPLICATE THE MALFUNCTION. I DID NOT HAVE ANY REAL LUCK WITH DUPLICATING THE MALFUNCTION BUT I KNOW IT EXISTS. IT HAS HAPPENED TO MY WIFE THREE TIMES AND MYSELF ONCE. THE SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO RIGHT NOW AND TO WAIT FOR A GM CERTIFIED MECHANIC TO HAVE THE OPPORTUNITY TO LOOK AT MY VEHICLE. THE BREAKS HAVE GONE UNCHECKED SINCE THE LATEST INCIDENT AND MY CONFIDENCE IN THE SAFETY OF THE VEHICLE WAVERS MORE AND MORE EVERY DAY.

MY ORGINAL COMPLAINT #10104322 WAS SUBMITTED 11/04. SINCE THEN I HAVE PAID ISUZU AND FOX MOTOR IN GRAND RAPIDS, MI ABOUT $7500 FOR A NEW ENGINE. AFTER MANY ATTEMPTS ISUZU OF AMERICA WOULD NOT LISTEN TO ME AND EVEN HUNG UP ON ME. FOX MOTORS WAS GREAT. THEY ADVISED THE REASON MY ENGINE FROZE UP IS A COMMON PROBLEM WITH THIS ENGINE. THE EGR PIPE GETS CLOGGED WITH "SLUDGE" RESULTING IN NO OIL GETTING FROM THE BOTTOM TO TOP HALF OF THE ENGINE. THEY ADVISED TO HAVE EGR PIPE CLEANED AND PCV VALVE REPLACED EVERY 15,000 MILES OR ONE YEAR. I'D LIKE TO SUE ISUZU OF AMERICA AS I'M OUT A TOTAL OF $8,500 DUE TO, WHAT I'M BEING ADVISED, IS A DESIGN FAILURE IN THE EARLY 3.5L V6 ENGINES. IT'S OBVIOUS MANY OTHERS HAVE INCURRED SIMILAR PROBLEMS. I HOPE THIS SUGGESTION BY A "GREAT" ISUZU MECHANIC IS HELPFUL TO OTHERS. FYI, I OWN TWO OTHER ISUZUS (UNLUCKY ME!).

DT: CONSUMER HAD TO REPLACE THE WINDSHIELD WIPER UNIT WHICH CRACKED TWICE. SHE CONTACTED THE DEALER AND MANUFACTURER, AND WAS TOLD THAT MOISTURE GOT INTO THE UNIT AND CAUSED THE PROBLEM. THE UNIT JUST STOPPED WORKING WITH NO WARNING. WHEN REPLACING THE SWITCH THE WIPERS DIDN'T ALWAYS COME ON.*AK