ISUZU Complaints

THE CONSUMER TURNED ON THE DEFROSTER AND IT WAS ON FOR ABOUT 30 MIN. TEN MINUTES AFTER THE VEHICLE WAS TURNED OFF THE REAR WINDSHIELD EXPLODED INTO DRIVEWAY AND STREET. THE CONSUMER CALLED THE POLICE AND DEALERSHIP TO SEND SOMEONE TO CHECK CAR. THE CONSUMER WANTED THE DEALER TO INSPECT BEFORE CLEANED UP BUT THEY REFUSED ANY RESPONSIBILITY BECAUSE THE WINDOW TINT INSTALLED WAS AGAINST THE HANDBOOK RULES. *BF *NM

I WAS TRAVELING S/B FRY 99 AT KIMBERLINA RD, JUST NORTH OF BAKERSFLELD CALIF. I WAS IN THE CENTER LANE TRAVELING AT A SPEED OF APPROX 70 TO 75 MPH. AT THIS TIME I HEARD A LOUD "THUD" AGAINST THE LEFT DOOR OF MY 1998 ISUZU AMIGO, THE TREAD ON THE LEFT FRONT TIRE HAD SEPARATED AND HAD STRUCK THE SIDE OF MY VEHICLE. THE TYPE OF TIRE ON MY VEHICLE IS A BRIGESTONE DUELER. THE TREAD SEPARATION CAUSED SEVERE DAMAGE TO MY VEHICLE. THE ESTIMATES ARE BETWEEN $1700 TO $2100 DOLLARS. THE TREAD PUT THREE DENTS ON THE DRIVERS DOOR, BROKE OF THE DRIVER SIDE MIRROR, BROKE THE BUMPER, KNOCKED THE LEFT FRONT FENDER OUT OF LINE, DAMAGED THE MUG GUARDS AND OTHER PROTECTIVE SHIELD UNDER THE LEFT FRONT WHEEL WELL. THE TIRE DID NOT DEFLATE,& I WAS ABLE TO COME TO A SLOW STOP ON A VERY ACTIVE FAST ROADWAY. I CONTACTED FIRESTONE/BRIDGESTONE AND FILED A CONSUMER COMPLAINT I COMPLETED THE REQUIRED PAPERWORK AND SENT THEM PHOTOS OF THE DAMAGE TO MY VEHICLE. I ALSO ACQUIRED THE ESTIMATES AND SENT THEM MY TIRE AT MY OWN EXPENSE. THEY HAVE SINCE REJECTED MY COMPLAINT STATING THE SEPARATION WAS MY FAULT CAUSED MY LOW TIRE PRESSURE. I DISAGREE. THIS TIRE WAS ORIGINAL EQUIPMENT PURCHASED WITH THE VEHICLE. THIS TIRE WAS THE SPARE AND HAD ONLY APPROX 5 TO 7000 MILES ON THE TIRE. MY VEHICLE RECEIVES REGULAR MAINTENANCE AND THE TIRES WERE RECENTLY ROTATED. THE TIRE PRESSURE IS CHECKED / BALANCED AND THE PRESSURE CHECKED. I PERSONALLY INSPECTED THE VEHICLE PRIOR TO TAKING THIS TRIP. ALL I ASK IS THAT I AM REIMBURSED FOR THE DAMAGE SUSTAINED TO MY VEHICLE AND MY TIRES BE REPLACED WITH A MAKE/BRAND OF MY OWN CHOOSING. I HAVE EFFECTED SOME OF THE REPAIRS TO THE VEHICLE INCLUDE THE TIRE, AND MIRROR THESE ARE NECESSARY TO KEEP THE VEHICLE ON THE ROAD. I WAS FORCED TO PURCHASE ANOTHER BRIDGESTONE TIRE IN ORDER STAY CONSISTENT WITH THE OTHER TIRES ON THE VEHICLE. I NO LONGER FEEL SAFE WITH THE BRIDGESTONE PRODUCTS I WOULD LIKE TO REPLACE ALL FIVE TIRES ON THE VEHICLE. TO INCLUDE THE SPARE.

THE FUEL GAUGE ON OUR 1999 ISUZU RODEO BEGAN FLASHING ONE DAY AND THEN JUST QUIT WORKING. THE DEALER TOLD US THAT ISUZU WAS AWARE OF THIS PROBLEM WITH THE 99 MODEL BUT WOULD NOT ISSUE A RECALL BECAUSE IT WAS EXPENSIVE TO REPAIR. THIS HAS SINCE CAUSED THE CHECK ENGINE LIGHT TO COME ON. WE HAVE TO USE THE TRIP ODOMETER TO TRY AND ESTIMATE HOW MUCH FUEL WE HAVE IN THE TANK. YOU WOULD THINK IT WOULD BE LESS EXPENSIVE TO LOSE CUSTOMERS OVER SOMETHING THEY KNOW IS DEFECTIVE. *JB

I HAD AN ABS SERVICE REPAIR BY A DEALER DONE ON 12-10-2002 ON MY 1999 ISUZU RODEO VEHICLE AND THE PART THAT WAS REPLACED WAS A MODULATOR FOR THE ABS SENSOR. LAST MONDAY, 04-18-05, THERE WAS A RECALL THAT ANOTHER DEALER ADVISED ME TO BE SERVICED ON THE SAME NATURE OF PROBLEM. AFTERWARDS, I'VE CALLED THE ISUZU MANUFACTURER'S OFFICE AND TOLD THEM ABOUT MY PROBLEM AND I'VE PLEADED IF THEY CAN REIMBURSE ME ON THE FIRST SERVICE REPAIR THAT WAS DONE ON MY ABS. THEY TURNED ME DOWN. I WISH TO BRING THEM TO THE COURT BUT I WAS ADVICED IF I CAN ASK YOUR GOOD OFFICE TO PLEASE INVESTIGATE IF MY CLAIMS CAN BE VALIDATED BY YOURS. THANKS. *JB

1999 ISUZU VEHICROSS: WIDOW BINDING PROBLEM. OEM POWER WINDOWS BIND ON THE FACTORY WEATHER STRIPPING. THIS OCCURS OFTEN. THERE IS SO MUCH FRICTION THAT THE WINDOW DRAGS AND BECOMES STUCK. THE DOOR HAS TO BE OPENED DISSASSEMBLED TO CORRECTED. IT CAN BE FIXED BY THE DEALER AND WILL START TO OCCUR AGAIN AFTER A MONTHS USE. THE PROBLEM IS A DESIGN FLAW. *JB

ON APRIL 4, 2005, MY DAUGHTER WAS DRIVING HER 1997 ISUZU RODEO ON INTERSTATE 24 IN MARION COUNTY, TENNESSEE WHEN LEFT REAR TIRE EXPERIENCED A TREAD SEPARATION, AND CAUSED VEHICLE TO ROLL OVER THREE TIMES. MIRACULOUSLY, SHE SURVIVED. I WANT TO FILE A COMPLAINT AGAINST THE MANUFACTURER OF THE TIRE, SO THAT OTHER MOTORISTS MAY BE APPRAISED OF THE SAFETY IMPLICATIONS. BRIDGESTONE DUELER 684, TIRE SIZE P245/70 R16 106S. THE TIRE WAS PURCHASED IN COLUMBIA, S.C. ON JANUARY 13, 2005 FROM A FIRESTONE STORE. THE STATE TROOPER WHO INVESTIGATED THE ACCIDENT LISTED THE TREAD SEPARATION AS THE CAUSE OF THE ACCIDENT. THE TIRE DID NOT DEFLATE. THE TREAD SEPARATED FROM THE TIRE. THIS CAUSED THE CAR TO FISH TAIL, AND MY DAUGHTER TO LOSE CONTROL OF THE VEHICLE, AND IT THEN TURNED OVER THREE TIMES. I HAVE THE TIRE. *AK THANK YOU FOR YOUR HELP AND PLEASE INFORM ME OF THE RESULTS OF YOUR INVESTIGATION. DENNIS BOLT

I OWN A 2001 VEHICROSS BY ISUZU. I BOUGHT IT NEW IN 2001. ABOUT A YEAR AFTER GETTING THE VEHICLE THE DRIVER'S SIDE POWER WINDOW MECHANISM HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. THE DEALER FIXED IT, BUT I HAVE SINCE HAD THE SAME PROBLEM WITH THE PASSENGER SIDE, AND DEALER WANTED $800 TO FIX IT. CURRENTLY, THE DRIVER'S SIDE WINDOW WAS SHOWING THE SAME PROBLEM AGAIN. I HAVE TO HELP IT BY PULLING ON THE WINDOW WHEN I AM RAISING IT. ONLY 4000 OF THESE VEHICLES WERE PRODUCED AND A LARGE PORTION OF THEM HAVE THIS WINDOW PROBLEM.*AK

I OWN A 2000 VEHICROSS BY ISUZU. I BOUGHT IT NEW 1/01. ON 1/15/03 @ 22,449 MILES THE POWER WINDOW MECHANISM ON THE PASSENGER'S SIDE HAD TO BE REPAIRED DUE TO A FAILURE OF THE TRACK ALIGNMENT. *AK IT COST ME $0 TO FIX AS IT WAS STILL UNDER WARRANTY. HOWEVER, IT FAILED AGAIN SOON AFTER. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 46,000 MILES ON THE CAR AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES.

BOTH DRIVE AND PASSENGER WINDOWS WILL NOT OPERATE PROPPERLY, BECOMING JAMMED ON THE TRACK WHEN GOING UP TO CLOSE. THIS IS A PROBLEM THAT HAS ALWAYS BEEN ASSOCIATED WITH MY TRUCK, SINCE I BOUGHT IT WITH 32000 MILES AND NOW HAVE 77000 TWO YEARS LATER. ISUZU WILL NOT ACKNOWLEDGE THE PROBLEM OR TAKE RESPONSIBILITY. THE WINDOW WILL FAIL WITH EVERY USE. AND IS A COMON UCCORENCE IN MANY OTHER VEHICROSSES.*AK

1. NORMAL USAGE OF ELECTRIC WINDOW OPENING SYSTEM ON VEHICLE; 2. FAILS TO GO UP PROPERLY, JAMS AFTER GOING PARTIALLY UP EVERY TIME WITHOUT PHYSICAL ASSISTANCE; 3. PUSHES ON WINDOW LIGHTLY WHILE ATTEMPTING TO RAISE IT UP MAY OR MAY NOT ALLOW IT TO CLOSE PROPERLY. LUBRICATE TRACKS IN WINDOW AS A TEMPORARY FIX. WITHOUT THESE MEASURES, THE MOTOR OR REGULATOR WOULD BURN UP, AND THE WINDOW WOULD NOT GO UP OR DOWN. WITHOUT THEM THE WINDOW WILL NOT ROLL UP PROPERLY ANYTIME.*AK