ISUZU Complaints

DRIVER SIDE WINDOWS STARTED TO SLOW DOWN WHEN CLOSING. WINDOW CLOSES IMPROPERLY OR DOES NOT CLOSE AT ALL. THE PROBLEM OF THE WINDOW IS NOT FIXED, AND IS AVOIDED BY NOT OPENING THE DRIVER'S SIDE WINDOW. COST TO FIX FROM DEALER IS APROXIMATELY $600. *AK

DRIVER AND PASSENGER WINDOWS DO NOT STAY IN TRACK WHEN BEING ROLLED UP. WINDOWS FALL FORWARD AND OUTWARD, NOT STAYING IN THE TRACK. THIS IS A CONTINUOUS PROBLEM. DEALER ONLY WILL REPLACE THE REGULATOR WHICH DOES NOT FIX THE PROBLEM. THE PROBLEM IS WITHIN THE WINDOW TRACK DESIGN.

(1) APPROXIMATELY 1 YEAR AFTER THE CAR WAS FIRST DELIVERED NEW, THE POWER WINDOWS BEGAN TO FAIL. THE WINDOWS BEGAN TO RISE SLOWLY WITH THE WINDOW BECOMING CROOKED IN THE TRACK. (2) (A) FIRST FAILURE OCCURRED 9/30/03. WINDOW CEASED TO FUNCTION PROPERLY; OFF THE TRACK AND RISING CROOKED. (B) SECOND FAILURE OCCURRED 10/14/03. WINDOW BECAME INOPERABLE ONLY HALF WAY UP THE TRACK. C) WINDOW CONTINUED INOPERABLE UNTIL REPAIRED ON 10/27/03. (D) THIRD FAILURE OCCURRED 9/10/04. WINDOW BEGAN RISING IMPROPERLY. (3) (A) INSPECTED BY DEALER, NO REPAIR SPECIFIED. (B) WINDOW REMOVED AND REINSTALLED ALONG WITH SHIM REGULATOR. (C) REPLACED BOTH WINDOW RUNS. (D) WINDOW TEMPORARILY GLUED AS A FIX WHILE PARTS ARE ON SPECIAL ORDER. ON 9/27/04 THE WINDOW GLASS AND RUNNER REPLACED ON THE PASSENGER SIDE. NOTE: NO PARTS WERE KEPT, ALL WORK DONE BY DEALER UNDER WARRANTY. *AK

I OWN A 2001 VEHICROSS BY ISUZU. I BOUGHT IT LAST WEEK AND IT HAS 55000 MILES ON IT. IMMEDIATELY I DISCOVERED THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE SEEMED TO BE MIS ADJUSTED AS THE WINDOW WOULD POP OUT OF TRACK AS IT WAS ROLLED UP. UPON COMING INTO CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS , WWW.VEHICROSS.INFORMATION, I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 55, 500 MILES ON THE CAR, AND NOW THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL. I HAVE CONTACTED MY NEAREST ISUZU DEALERSHIP. BUT THEY REFUSED TO RETURN MY CALLS. I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A 3 YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES. *AK

WINDOWS FAILED TO GO UP SMOOTHLY. THEY WOULD BIND, CAUSING WINDOWS TO APPEAR OFF TRACK AND STOP WHILE THE WINDOW MOTOR CONTINUED TO TRY TO RUN. THIS HAPPENED ON BOTH SIDES OF THE VEHICLE. UNDER WARRANTY, THE PROBLEM WAS FIXED, AND SEVERAL MONTHS LATER, THE PROBLEM HAS RETURNED. NOW, THE DEALERSHIP IS CHARGING ME FOR THE SECOND REPAIR OF BOTH WINDOWS.*AK

FUEL GAUGE ALWAYS READS EMPTY EVEN THOUGH GAS TANK IS FULL. EMPTY LIGHT ALSO KEEPS ON FLASHING CONSTANTLY.*AK

WHEN PUTTING THE VEHICLE INTO PARK IT ROLLS. DEALER STATES THE SHIFT MECHANISM FAILED AND NEEDS TO BE REPLACED. *AK

I OWN A 2000 VEHICROSS BY ISUZU. I BOUGHT IT NEW THREE YEARS AGO AND HAVE ONLY 26,000 MILES ON IT. A FEW MONTHS AGO THE POWER WINDOW MECHANISM ON THE DRIVER'S SIDE HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. *AK UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 80,000 MILES ON THE CAR AND THE PASSENGER'S SIDE WINDOW IS BEGINNING TO FAIL AS WELL IS THE DRIVER'S SIDE WINDOW AGAIN. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES.

WHILE DRIVING VEHICLE STALLED. THE DRIVER TRIED TO RESTART, AND FIFTEEN MINUTES LATER VEHICLE RESTARTED. THE NEXT DAY, VEHICLE WOULD NOT START AT ALL. DRIVER CONTACTED THE DEALER FOR AN APPOINTMENT. *AK

EHICLE STALLED AT VARIOUS SPEEDS. TAKEN TO DEALER FOR CHECK UP SEVERAL TIMES, BUT THE CAUSE WAS UNDETERMINED.*AK