ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2000 ISUZU TROOPER- ARLINGTON HEIGHTS, IL
CHANGED OIL AT 44900 MILES. WENT ON A TRIP AFTER 1000 MILES ENIGNE FREEZES THEN OIL LIGHT COMES ON AFTER SUV COMES TO A COMPLETE STOP. LUCKY TO GET OFF TO THE SIDE OF THE INTERSTATE. HAD SUV TOWED 700 MILES TO DEALER. SUV IS UNDER WARRANTY. TOLD BY ISUZU ITS MY PROBLEM NO OIL IN THE ENGINE. TOLD BY AN INDEPENDENT MECHANIC THAT THE OIL HAD BEEN BURNED, NOT LEAKING. *LA
Source: NHTSA WEB SITE -
1999 ISUZU TROOPER- NEW PROVIDENCE, NJ
I HAVE A 1999 ISUZU TROOPER THAT HAS A CHRONIC OIL CONSUMPTION PROBLEM. I HAD THE DEALER REPLACE PISTON RINGS AT 22,000 MILES BUT IT DID NOT SIGNIFICANTLY REDUCE THE PROBLEM. NO, I AM NOTICING A NUMBER OF TROOPER OWNS WITH THE SAME PROBLEM OR EVEN WITH ENGINES THAT HAVE SEIZED FROM A DIRECT RESULT OF THE PROBLEM. I SPOKE TO THE LOCAL ISUZU SERVICE REP IN NEW JERSEY AND HE FINALLY OWNED UP TO THE FACT THAT MY PARTICULAR YEAR HAS A KNOW ENGINE DEFECT THAT WILL CAUSE IT TO BURN OIL. I BURN IT AT A RATE OF APPROXIMATELY 700 MILES TO A QUART OF OIL. THE REP HAS TOLD ME THAT THEY COULD REPLACE THE ENGINE BUT WITH THE REPLACEMENT THERE IS NO GUARANTEE I WOULD GET BETTER THAN 1000 MILES PER QUART OF OIL. *LA
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- GREENFIELD, MA
AFTER STARTING THE VEHICLE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. RECALL 02I002000 WAS ISSUED. DEALERSHIP WOULD NOT REPAIR THIS VEHICLE BECAUSE THE VIN WAS NOT INCLUDED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU TROOPER- LINDSIDE, WV
1999 ISUZU TROOPER PURCHASED NEW. BEGAN EXPERIENCING EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGES AROUND 50K MILES. REGULARLY TOOK A QT OF OIL EVERY 1K MILES. OIL AND FILTER CHANGED EVERY 3K. DEALER SERVICE MANAGER SAID THIS WAS NORMAL OIL USE FOR THIS ENGINE. AT 128K ENGINE FAILS 4 HRS FROM HOME (SEPT 2003). NEAREST DEALER IS CALLED AND SAYS IT HAS THROWN A PISTON DUE TO LACK OF OIL. WE PAY TO HAVE THE VEHICLE TOWED BACK TO OUR LOCAL DEALERSHIP SERVICE DEPARTMENT. ENGINE IS REPLACED AT OUR COST. WE HAVE ENGINE DISMANTLED BY ASE CERTIFIED MECHANIC AND THE FAILURE WAS A SPUN ROD BEARING. NO EVIDENCE OF LACK OF OIL. THIS IS A TERRIBLE ENGINE AND WOULD RECOMMEND ANYONE DRIVING AN ISUZU WITH THIS ENGINE GET RID OF IT ASAP.*AK
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- PALM DESERT, CA
IN DECEMBER 2003 WE PURCHASED OUR 2000 ISSUES RODEO LS WITH 55,987 MILES. WE FOLLOWED THE RECOMMENDED GUIDELINES FOR PURCHASING A USED AUTOMOBILE. TAKING EVERY MEASURE TO INSURE THAT WE WERE PURCHASING A VEHICLE THAT WOULD PERFORM WELL FOR US. WE HAD A DIAGNOSTIC TEST, ALSO KNOWN AS A USED VEHICLE INSPECTION, PERFORMED AT OUR LOCAL ISUZU DEALER. THE VEHICLE PASSED. WE THEN RAN A CAR FAX HISTORY REPORT, EVERYTHING CHECKED OUT THERE AS WELL. THE VEHICLE THEN PASSED A SMOG CHECK WITH FLYING COLORS. FOUR THOUSAND MILES WENT BY AND WE PERFORMED A ROUTINE OIL CHANGE. IN ANOTHER FOUR THOUSAND MILES WE HAD COMPLETE ENGINE FAILURE! THERE WAS NO INDICATION OF SERVICE NEEDED, NO OIL LEAKS, NO RED LIGHTS ON THE DASH BOARD, NOTHING! JUST A SLIGHT TICKING NOISE AND TWENTY MILES LATER EXTREME ENGINE FAILURE, DIAGNOSED AS A "MAJOR OIL LEAK, A BLOWN ENGINE" DUE TO A "DEFINITE INTERNAL PROBLEM". SO, I HAVE A PROPERLY MAINTAINED AND DOCUMENTED ISUZU, THAT I ONLY DROVE FOR 9,000 MILES, JUST OUTSIDE OF THE SECOND OWNER WARRANTY OF 60,000 MILES. THIS VEHICLE IS SITTING IN MY FRONT YARD WITH THE DEFECTIVE ENGINE STILL IN IT. I'M DEMANDING ISUZU ASSIST IN A "GESTURE OF GOODWILL" BY REPLACING THIS DEFECTIVE ENGINE IN MY ISUZU WITH A NEW FACTORY ENGINE. IF ISUZU DOES NOT TAKE ADVANTAGE OF MY REQUEST I WILL DEMAND MY RIGHTS UNDER THE CALIFORNIA LEMON LAW THAT THEY BUY THIS UNSAFE LEMON BACK FROM ME. I HAVE DONE EXTENSIVE RESEARCH (THIS RESEARCH ALSO EXPLAINED THE OCCASIONAL STALLING WE EXPERIENCED) ON ISUZUS AND HAVE CONFIRMED A HISTORY OF COUNTLESS DEFECTS WITH THESE CARS. THIS INFORMATION CAN BE VERIFIED ON THE NHTSA AND THE CAS WEB SITES. I URGE ANYONE ELSE ENCOUNTERING PROBLEMS WITH THEIR ISUZUS TO DOCUMENT AND FOLLOW THROUGH WITH YOUR CONCERNS THROUGH THE APPROPRIATE CHANNELS .... NHTSA AND CAS. TAKE ADVANTAGE OF THE LEMON LAW AND DEMAND YOUR RIGHTS!!! *LA
Source: NHTSA WEB SITE -
-
2000 ISUZU RODEO- PALM DESERT, CA
IN DECEMBER 2003, WE PURCHASED OUR 2000 ISUZU RODEO LS WITH 55,987 MILES. WE FOLLOWED THE RECOMMENDED GUIDELINES FOR PURCHASING A USED AUTOMOBILE. TAKING EVERY MEASURE TO INSURE THAT WE WERE PURCHASING A VEHICLE THAT WOULD PERFORM WELL FOR US. WE HAD A DIAGNOSTIC TEST, ALSO KNOWN AS A USED VEHICLE INSPECTION, PERFORMED AT OUR LOCAL ISUZU DEALER. THE VEHICLE PASSED. WE THEN RAN A CAR FAX HISTORY REPORT, EVERYTHING CHECKED OUT THERE AS WELL. THE VEHICLE THEN PASSED A SMOG CHECK WITH FLYING COLORS. FOUR THOUSAND MILES WENT BY AND WE PERFORMED A ROUTINE OIL CHANGE. IN ANOTHER FOUR THOUSAND MILES WE HAD COMPLETE ENGINE FAILURE!THERE WAS NO INDICATION OF SERVICE NEEDED, NO OIL LEAKS, NO RED LIGHTS ON THE DASH BOARD, NOTHING! JUST A SLIGHT TICKING NOISE AND TWENTY MILES LATER EXTREME ENGINE FAILURE, DIAGNOSED AS A "MAJOR OIL LEAK, A BLOWN ENGINE" DUE TO A "DEFINITE INTERNAL PROBLEM". SO, I HAVE A PROPERLY MAINTAINED AND DOCUMENTED ISUZU, THAT I ONLY DROVE FOR 9,000 MILES, JUST OUTSIDE OF THE SECOND OWNER WARRANTY OF 60,000 MILES. THIS VEHICLE IS SITTING IN MY FRONT YARD WITH THE DEFECTIVE ENGINE STILL IN IT. I'M DEMANDING ISUZU ASSIST IN A "GESTURE OF GOODWILL" BY REPLACING THIS DEFECTIVE ENGINE IN MY ISUZU WITH A NEW FACTORY ENGINE. IF ISUZU DOES NOT TAKE ADVANTAGE OF MY REQUEST I WILL DEMAND MY RIGHTS UNDER THE CALIFORNIA LEMON LAW THAT THEY BUY THIS UNSAFE LEMON BACK FROM ME. I HAVE DONE EXTENSIVE RESEARCH (THIS RESEARCH ALSO EXPLAINED THE OCCASIONAL STALLING WE EXPERIENCED) ON ISUZUS AND HAVE CONFIRMED A HISTORY OF COUNTLESS DEFECTS WITH THESE CARS. THIS INFORMATION CAN BE VERIFIED ON THE NHTSA AND THE CAS WEB SITES. I URGE ANYONE ELSE ENCOUNTERING PROBLEMS WITH THEIR ISUZUS TO DOCUMENT AND FOLLOW THROUGH WITH YOUR CONCERNS THROUGH THE APPROPRIATE CHANNELS .... NHTSA AND CAS. TAKE ADVANTAGE OF THE LEMON LAW AND DEMAND YOUR RIGHTS!!! *LA
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- GILBERT, AZ
WHEN BRAKING AT LOW SPEEDS, BRAKE PEDAL DROPS, FEELS LIKE IT WON'T STOP AND THERE IS A LOUD, RUMBLING NOISE COMING FROM THE BRAKES. HAPPENS INTERMITTENTLY. I HAVE TAKEN IT TO SEVERAL DIFFERENT DEALERS AND THEY ALL SAY THEY CAN'T FIX THE PROBLEM IF THEY CAN'T DUPLICATE IT. THE DIAGNOSIS TEST ALWAYS SHOWS THERE IS NOTHING WRONG. *LA
Source: NHTSA WEB SITE -
1998 ISUZU RODEO- MASON, MI
FUEL GAUGE IN 1998 ISUZU RODEO. THIS IS CLEARLY MALFUNCTIONING/DEFECTIVE AND, FROM REVIEWING A WIDE VARIETY OF INTERNET NEWSGROUPS PERVADES ALL ISUZU OWNERS FROM THIS MODEL YEAR. THE MANUFACTURE WANTS TO PLACE THE BLAME ON SULPHUR IN THE FUEL. IF THIS WAS THE CASE, WHY DOES THIS CONDITION NOT OCCUR IN MANY VEHICLE MODELS. I BELIEVE THIS WARRANTS A RECALL AND I'M SURPRISED A RECALL HAS NOT BEEN ISSUED. IF YOU HAVE ANY INFORMATION ABOUT A FORTHCOMING RECALL OR WHAT CAN BE DONE TO RESOLVE THIS CIRCUMSTANCE, IT WOULD BE GREATLY APPRECIATED. THE DEALER WILL ONLY ADDRESS THIS ISSUE IF THE VEHICLE IS UNDER WARRANTY. I'VE HAD THE VEHICLE SERVICED MULTIPLE TIMES BUT THE DEALER HAS NEVER TAKEN THE INITIATIVE TO REPAIR/REPLACE THE PART. THIS IS UNACCEPTABLE. *LA
Source: NHTSA WEB SITE -
1999 ISUZU TROOPER- GILLETT, WI
I HAVE A 99 ISUZU TROOPER S, AND HAVE OWNED IT LESS THAN ONE YEAR. I BOUGHT IT WITH ABOUT 51.500 MILES. IT NOW HAS 8000 MILES ON. I LIVE IN A SMALL TOWN AND I USE THIS VEHICLE FOR MINIMAL PURPOSES. GETTING MAIL, GROCERIES, ETC. SMALL ERRANDS OF THE SORT. I WAS ON THE WAY OVER TO MY IN-LAWS AND NOTICED A TICKING SOUND AND THEN THE OIL LIGHT FLASHED. THEY LIVE ABOUT THREE BLOCKS AWAY. MY FATHER-IN-LAW CHECKED THE OIL AND THEN ADDED FOUR QUARTS BEFORE IT EVEN REGISTERED. NEITHER MYSELF NOR MY HUSBAND HAVE EVER NOTICED AN OIL STAIN OR ANY EVIDENCE OF OIL LOSS. AFTER HE ADDED THE OIL, THE KNOCKING SUBSIDED AND IT SEEMED FINE THE NEXT COUPLE OF DAYS AS I USED IT AROUND TOWN. THEN ON MY WAY OUT OF TOWN, IN ABOUT 20 MI, I HEARD A KNOCKING SOUND, BUT THE TEMPERATURE WAS FINE AND THERE WERE NO WARNING LIGHTS ON. I DECIDED TO STOP ANYWAY AND TO CALL A TOW TRUCK IN FEAR OF ANY FURTHER DAMAGE THAT DRIVING MAY CAUSE. THE SERVICE STATION THAT LOOKED AT IT HAS INFORMED ME THAT THE ENGINE IS SHOT. THE ISUZU COMPANY HAS A POWERTRAIN LIMITED WARRANTY FOR A PERIOD OF 60 MO/60000, WHICHEVER IS EARLIER. I HAVE BEEN TOLD BY MY LOCAL ISUZU DEALERSHIP THAT THE "IN-SERVICE" DATE IS 03-03-99, AND THAT IT IS OUT OF WARRANTY. ALTHOUGH IT IS STILL UNDER THE 60KMI AND ONLY FOUR MONTHS OVER THE 60 MONTHS, THEY WILL DO NOTHING TO HELP. I ALSO CONTACTED THE ISUZU OWNER RELATIONS DEPARTMENT AND RECEIVED THE SAME RESPONSE. IN MY FURTHER INVESTIGATIONS, I HAVE FOUND NUMOROUS COMPLAINTS OF THE SAME TYPE OF PROBLEMS . IT SEEMS TO BE THAT THIS MYSTERIOUSLY MISSING OIL PROBLEM OCCURS IN THE 98 AND 99 MODELS. I'M CURRENTLY AT A STAND STILL ON WHAT PATH TO TAKE. MY VEHICLE IS AT THE LOCAL SERVICE GARAGE, UNFIXED . I HAVE CONTACTED THE BETTER BUSINESS BUREAU WITH A COMPLAINT. I AM WAITING TO HEAR BACK FROM THEM. MEANWHILE, COULD YOU PLEASE INVESTIGATE THIS PROBLEM. THANK YOU.*AK
Source: NHTSA WEB SITE -
1999 ISUZU AMIGO- CASTAIC, CA
PULLING INTO A PARKING SPACE AT LOW SPEED I PUT ON THE BRAKES AND HEARD A GRINDING NOISE AND THE BRAKES FAILED. I CRASHED INTO A CONCRETE WALL, CAUSING FRONT-END DAMAGE TO MY CAR. THE BODY DAMAGE WAS REPAIRED (5/20-6/03/04) AND THE CAR WAS SENT TO THE DEALER TO DIAGNOSE THE PROBLEM. DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WITH THE BRAKES (6/02-6/03). THE BODY SHOP WENT TO PICK UP THE VEHICLE (6/04) AND WHEN THE PORTER DROVE IT TO THE FRONT, THE BRAKES FAILED AND HE CRASHED. THE DEALERSHIP CALLED THE ISUZU ENGINEERS AND WERE TOLD TO PULL THE MASTER CYLINDER OFF. THEY SAID WHEN THEY DID THAT THE PISTON WAS STUCK TO THE BOOSTER CAUSING AND INTERMITTENT BRAKE PROBLEM. DEALER MADE ALL REPAIRS AT THEIR COST AND CALLED ME TO PICK UP THE CAR ON FRIDAY (6/11). I DROVE THE CAR AND ON WEDNESDAY MORNING (6/16) THE BRAKES FAILED AND I CALLED THE DEALER TO PICK UP THE CAR. THE DEALER REP CALLED ME ON FRIDAY (6/18) AND SAID THAT I HAD TO REPLACE MY REAR BRAKES BECAUSE THEY WERE NOT ISUZU PARTS (I HAD THEM DONE AT ANOTHER MECHANIC, NOT LONG AGO) AND ALSO THE ABS MODULE (WHICH I REPLACED ALREADY AT MY COST ON 6/07/02). THE DEALER SAID THE CAR WAS WORKING FINE AND RETURNED IT TO ME ON FRIDAY (6/25). I DID NOT ACTUALLY TAKE THE CAR BACK UNTIL THE FOLLOWING FRIDAY, BECAUSE THE DEALER HAD SCRATCHED THE DOOR AND NEEDED TO REPAIR. I PICKED THE CAR UP ON FRIDAY (07/02) AND DROVE IT HOME AND PARKED IT IN MY GARAGE. ON MONDAY (07/05), I BACKED OUT OF THE GARAGE AND THE BRAKES MADE THE SAME GRINDING NOISE AND FAILED TO WORK. I PUMPED THEM UNTIL THEY STOPPED AND THEN PULLED BACK INTO THE GARAGE TO PARK IT AND THEY FAILED A SECOND TIME CAUSING ME TO CRASH INTO THE GARAGE WALL. I HAD A FRIEND WITH ME WHO WITNESSED EVERYTHING AND WAS SOMEWHAT SORE AFTER THE ACCIDENT. I CALLED THE DEALER TO PICK UP THE CAR AND THE SAID THEY WERE HAVING AN ISUZU ENGINEER FLOW IN TO LOOK AT THE CAR. THAT IS WHERE I STAND SO FAR, $1470.16 OUT OF MY POCKET AND I STILL DON'T HAVE MY CAR.*AK
Source: NHTSA WEB SITE