ISUZU Complaints

I RECENTLY WAS INVOLVED IN AN ACCIDENT THAT I COULD NOT AVOID. 2 WEEKS PRIOR TO THE ACCIDENT I RECEIVED A RECALL IN THE MAIL FOR MY ABS MODULE AND BRAKE SYSTEM. ALTHOUGH MY ABS LIGHT WAS ALREADY ON I ASSUMED THE RECALL WAS WHY. I TOOK IT IN, THEY SUPPOSEDLY FIXED IT. I GUESS I WAS WRONG. I DROVE UP AND TOLD THE GENTLEMAN THAT MY ABS LIGHT WAS STILL ON, AND I ASKED WHY HE SAID THAT THAT WASN'T PART OF THE RECALL. MY QUESTION IS HOW CAN IT NOT BE PART OF THE RECALL WHEN IT'S PART OF THE MODULE. SO I LEFT IT AND DECIDED TO TAKE IT BACK WHEN I CAN GET THE MONEY TO COVER MY CO-PAY. THE I GET IN THE ACCIDENT, KEEP IN MIND THAT THEY JUST FIXED MY ABS SYSTEM AND BRAKES. IT HAD RAINED AND I TRIED TO STOP TO KEEP FROM HITTING SOMEONE. IT DIDN'T WORK, I'VE HAD VEHICLES WITH ABS BEFORE, SO I KNOW WHAT THEY ARE SUPPOSE TO DO, AND THAT DIDN'T HAPPEN. I JUST SLID AND I MEAN SLID INTO THIS GUY. IF THE ISUZU PLACE WHERE I TOOK MY VEHICLE TO GET FIXED WOULD HAVE BEEN FIXED RIGHT THE FIRST TIME, I COULD HAVE AVOIDED THIS WHOLE SITUATION. BUT INSTEAD I GOT THIS WHOLE STORY ABOUT HOOKING IT UP TO A DIAGNOSTIC MACHINE &THERE COULD HAVE BEEN 30-40 DIFFERENT THINGS WRONG WITH IT, AND THAT WOULD COST ME $180.00. BUT INSTEAD I TOOK IT FOR GRANTED THAT THEY FIXED THE RECALL DEFECT. THAT'S ONLY MY FIRST COMPLAINT, I HAVE HAD NUMEROUS PROBLEMS WITH MY GAS IN THIS VEHICLE. I TOOK IT IN 2-4 TIMES TO GET IT FIXED AND ALL THEY DO IS A VISUAL INSPECTION, AND TELL ME NOTHING IS WRONG. THERE IS WHEN I USE 1/4 TANK OF GAS GOING 12 MILES.

I BOUGHT THE CAR A YEAR AGO BRAND NEW FROM MANUAL OLDS/ISUZU IN NORTH RICHLAND HILLS, TEXAS. I HAVE TAKEN IT IN SEVERAL TIMES FOR THE SAME COMPLAINT, EACH TIME TELLING ME THEY COULD NOT FIND THE PROBLEM. WHEN THE A/C IS ON, THE COMPRESSOR TURNS ON AND OFF AND IS VERY LOUD. WHEN THE COMPRESSOR TURNS ON THERE IS A TERRIBLE RATTLING IN MY DASHBOARD. I EVEN HAD THE GENERAL MANAGER RIDE WITH ME AND HE HEARD THE NOISE AND TOLD ME THAT WAS NORMAL. I HAVE OWNED 2 OTHER BRAND NEW VEHICLES AND WHEN THE A/C WAS ON, #1 YOU COULDN'T HEAR THE COMPRESSOR CONSTANTLY SHUTTING ON AND OFF AND #2 WHEN THE COMPRESSOR DID TURN ON, I DID NOT HEAR ANY RATTLING NOISE OR ANY NOISE FOR THAT MATTER. THIS IS NOT NORMAL AND I HAVE NOT HEARD OTHER CARS DO THIS, ESPECIALLY A NEW VEHICLE. THIS PROBLEM STARTED WHEN I HAD 4,000 MILES ON MY CAR. I AM HAVING A PROBLEM WITH THIS PARTICULAR DEALERSHIP WHERE I BOUGHT THE VEHICLE AND I AM TIRED OF THE TREATMENT THEY ARE GIVING ME, ESPECIALLY WHEN THEY HAVE HEARD THE NOISE THEMSELVES. I KNOW THAT I AM A FEMALE BUT I AM NOT SO IGNORANT TO ACTUALLY THINK THAT THIS IS NORMAL.

I HAVE HAD THE SAME PROBLEM EVERY YEAR WITH MY AIR CONDITIONER. THE COMPRESSOR HAS BEEN REPLACED EVERY TIME, TWICE LAST YEAR WITH IN 3 MONTHS OF EACH OTHER. THEY HAVE REPLACE THE FOLLOWING PARTS AS WELL GASKETS, DRYER, VALVES AND COOLING CLUTCH. NOW I HAVE IT IN THE SHOP AGAIN TODAY. THEY COULD NOT FIND ANYTHING WRONG AT FIRST EXCEPT THAT I WAS LOW ON FREON AND THEY SAID I SHOULD BE ADDING EACH YEAR. THIS IS NOT RIGHT. NOW THEY TELL ME THEY FOUND A BAD O RING THAT GOES TO THE HOSE OFF THE DRYER FROM THE AIR CONDITIONER. I HAVE TO PAY $100 FOR THE EXTENDED WARRANTY CHARGE. I DON'T THINK I SHOULD EVEN HAVE TO PAY THIS.

I WAS INVOLVED IN A COLLISION, WHERE THE GAS PEDAL WAS STUCK AND THE BRAKES DID NOT FUNCTION PROPERLY. THERE WERE NOT ANY ROAD CONDITIONS THAT SHOULD HAVE PREVENTED THIS VEHICLE FROM STANDING STILL. I WAS AT A STOP SIGN AND THE VEHICLE TOOK OFF HITTING A ANOTHER VEHICLE IN THE SIDE BODY. I HAVE CALLED THE DEALER AND ISUZU AND NO ONE SEEMS TO BE CONCERNED ABOUT A BRAND NEW CAR CRASHING, MALFUNCTIONING INJURING ME AND MY GRAND DAUGHTER. THE ONLY RESPONSE I GOT FOR ISUZU, WAS INQUIRING ABOUT ME PURCHASING A NEW CAR, WHEN THE SALESMAN FOUND OUT THAT I HAD GAAP INSURANCE AND THEY WOULD BE PAID OFF FOR THE OTHER CAR. NO ONLY AM I FURIOUS ABOUT THE ISUZU CUSTOMER SERVICE I STILL HAVE ONE OF THESE AWFUL CARS, THE DAY AFTER I PURCHASED MY ISUZU AXIOM, MY WIFE BOUGHT A BRAND NEW ONE TOO. I HOPE SHE LIVES TO TRADE THIS VEHICLE IN FOR SOMETHING RELIABLE.

SUSPENSION LIGHT WOULD NOT STOP FLASHING-------------------- I WAS GIVEN AN ESTIMATE OF 910.00 TO FIX THE PROBLEM. THE WORK WAS DONE AND PAID FOR. THE NEXT DAY THE PROBLEM CONTINUED. I WAS THEN GIVEN AN ESTIMATE OF 453.00 TO FIX THE PROBLEM. I REFUSED THE OFFER. THIS PROBLEM HAPPENED TWICE SINCE 50,000 MILES.

I RAN OUT OF GAS WHEN MY GAUGE SAID I HAD FUEL LEFT. I WAS STRANDED WITH CHILDREN AND HAD TO WAIT UNTIL HELP CAME. THE FUEL GAUGE DOESN'T WORK PROPERLY. THE INDICATOR LIGHT WILL FLASH WHEN THERE IS A FULL TANK, AND THE DISPLAY FOR FULL OR EMPTY CHANGES AT ITS WHIM. THIS IS A COVERED REPAIR FOR 1998 AND 2000, BUT NOT FOR 1999. WHY IS ISUZU NOT TAKING RESPONSIBILITY FOR THIS ISSUE? IT IS CLEARLY NOT SAFE TO DRIVE ON THE FREEWAY IF YOU CAN'T TELL HOW MUCH FUEL IS IN THE TANK. *CB

CONSUMER WAS COMPLAINING ABOUT FANS THAT SPLIT AND BREAK APART. THIS OCCURRED ON THREE SEPARATE OCCASIONS. FANS WERE BEING REPLACED EVERY 30,000 MILES TO 40,000 MILES. MANUFACTURER REPLACED THE RADIATOR, BUT WOULD NOT REPLACE THE FANS OR THE FAN CLUTCH. *AK 1997 ISUZU HOMBRE EXPERIENCING PROBLEMS WITH ENGINE FAN AND ENGINE FAN CLUTCH. WHEN CONSUMER WAS DRIVING HOME FROM THE DEALERSHIP THE FAN FELL OFF THE FRONT OF THE ENGINE. DEALER TOLD CONSUMER THAT THE FAN FELL OFF BECAUSE THE TENSION PULLEY BROKE. THE DEALER MADE THE CONSUMER PAY FOR A NEW ONE IN ADDITION TO THE PAYMENT FOR THE FAN THAT WAS PURCHASED AND INSTALLED THE DAY BEFORE. *MR *NM

RECALL# 02I002000 CONCERNING ABS. BRAKE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIRS. AFTER THE REPAIRS WERE DONE VEHICLE STILL HAVING PROBLEMS WITH THE ABS NOT OPERATING PROPERLY.*AK

RECALL 02I002000 CONCERNING ABS BRAKE FAILURE. CONSUMER CONTACTED THE DEALER IN OCTOBER 2003 FOR RECALL REPAIRS. DEALER INDICATED TO CONSUMER THAT THE PARTS WERE NOT AVAILABLE. CONSUMER RECENTLY CONTACTED THE DEALER AGAIN, AND DEALER STATED THE PARTS WERE ON NATIONAL BACK ORDER.*AK

WHILE GOING LESS THAN 5 MILES PER HOUR I HAD TO APPLY MY BRAKES SUDDENLY. THE BRAKES LOCKED UP AND THE CAR WOULD NOT STOP CAUSING A CRASH INTO ANOTHER VEHICLE.