ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 ISUZU ASCENDER- VEEDERSBURG, IN
TL* THE CONTACT OWNS A 2003 ISUZU ASCENDER. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE BRAKE LINE WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU AMIGO- OMAHA, NE
WHILE ON THE INTERNET I WAS SEARCHING FOR A DEALER FOR MY ABOVE LISTED CAR AND DISCOVERED A RECALL DATED LAST YEAR FOR STATES WITH USE OF CORROSIVE MATERIAL IN WINTER WHICH INCLUDES NEBRASKA BUT NOT LISTED ON RECALL (WHICH MAY BE BECAUSE VERY FEW ISUZU CARS WERE SOLD IN THIS STATE IN FACT THE DEALER TOLD ME AT TIME OF SALE I HAD ONE OF TWO OF 1999 AMIGOS IN STATE ROD RODDEN DEALERSHIP 84 & F NOW A KIA DEALERSHIP I CALLED THE CUSTOMER SERVICE AND SPOKE WITH A LADY THAT TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE I MISSED THE DEADLINE (EVEN THOUGHT I WAS NOT NOTIFIED BECAUSE I DID NOT LIVE IN THE LISTED STATES WHICH INCLUDED IOWA AND MISSOURI BUT NOT NEBRASKA ALTHOUGH WE USE SAME MATERIALS FOR SAFETY) SHE TOLD ME MY VEHICLE WAS PERFECTLY SAFE AND WHEN I ASKED IF I COULD RECORD THAT FOR FUTURE IN IF I AM INJURED IN A TRAFFIC ACCIDENT BECAUSE OF THIS PROBLEM SHE HUNG UP ON ME I THEN CALLED BACK AND THE MAN ASKED MY NAME WHEN I TOLD HIM HE TOLD ME HE COULD NOT TALK TO ME BECAUSE I MAY RECORD THE CONVERSATION AND THEN HE HUNG UP ON ME. GREAT CUSTOMER SERVICE! SO NOW I AM VERY CONCERNED AND HAVE NO PLACE TO TURN BUT YOU. CLOSER DEALERSHIP NOW 10 MILES AWAY. *TR
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- HILO, HI
WHILE DRIVING DOWN THE ROAD AT A RATE OF 55MPH THE CAR DIED OUT AND WE WERE HAVING A HARD TIME CONTROLLING IT TO GET TO THE SHOULDER. WE PULLED OVER AND TRIED TO START THE CAR AND IT WOULD NOT START. WE TURNED THE KEY OFF AND THE LIGHTS ON THE DASH WOULD LIGHT UP. I HAD TO DISCONNECT THE BATTERY. I CONNECTED THE BATTERY AND THE CAR STARTED. ALSO I CAN BE PULLING OUT OF MY DRIVEWAY AND I HIT MY BRAKES AND MY CAR DIES OUT. I GO TO START IT AND IT WILL NOT START. I HAVE TO WAIT A BIT AND THEN THE CAR STARTS. MY CAR DIES OUT RANDOMLY, IT DOES NOT MATTER WHAT SPEED I AM GOING AND THE CAR DIES OUT WHEN I PUSH MY BRAKES. THIS IS A SAFETY ISSUE. I ALMOST CAUSED AN ACCIDENT BECAUSE MY CAR DIES OUT AND THE CARS BEHIND ME DON'T KNOW WHAT IS GOING ON. *TR
Source: NHTSA WEB SITE -
2005 ISUZU ASCENDER- CLEARWATER, FL
TL* THE CONTACT OWNS A 2005 ISUZU ASCENDER. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED AN INACCURATE READING AND FLUCTUATED SPORADICALLY. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- SPRINGFIELD, MA
I BOUGHT THE TRUCK IN MARCH OF THIS YEAR AND I DID NOT NOW ABOUT DEFECTS AND IN EARLY SEPTEMBER I TOOK THE VEHICLE IN FOR A OIL CHANGE AND I LEARN THAT THE TRUCK HAS SEVERE CORROSION UNDERNEATH, MY MECHANIC TOLD ME TO STOP USING IT BECAUSE THE VEHICLE IS UNSAFE TO DRIVE AND I CAN PUT MY LIFE IN RISK BECAUSE THE REAR AXLE CAN SNAP OFF ANY MOMENT AND HAVE AN ACCIDENT. THE MECHANIC TOLD ME THAT THE DAMAGE IS SO SEVERE THAT IS NOT REPAIRABLE. I'M NOW STUCK PAYING FOR A LOAN BUT I CAN'T DRIVE THE CAR. THE DEALER AND ISUZU WANT NO RESPONSIBILITY. I BELIEVE ISUZU SHOULD RECALL THE VEHICLE AND BUY IT FROM ME. I HAVE PICTURES TO PROVE THE SEVERE CORROSION. *JS
Source: NHTSA WEB SITE -
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2004 ISUZU ASCENDER- MANASSAS, VA
TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CONTROL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DRIVER'S SIDE DOOR CONTROL MODULE EXHIBITED A SHORT AND AS A RESULT, WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- FORT WASHINGTON, MD
THE TANK SHIELD HAS COMPLETED RUSTED OFF. THERE ARE MANY COMPLAINTS ONLINE ABOUT RUST PROBLEMS WITH THE VEHICLE. CALLED ISUZU AND GOT NO SUPPORT. MORE OF LESS THEY TOLD ME WE DON'T CARE ABOUT YOUR PROBLEM. I HAVE TRIED TO FIND A REPLACEMENT PART BUT ISUZU STATED THEY NO LONGER MAKE THE PART. UNABLE TO FINE PART ONLINE OR IN ANY JUNK YARDS. *TR
Source: NHTSA WEB SITE -
2006 ISUZU NPR- ROY, UT
THE TRUCK HAS WHAT IS CALLED A "DEATH WOBBLE". AT SPEEDS OVER 55 MPH THE TRUCK WILL SHAKE VIOLENTLY UNTIL IT IS SLOWED TO 15 TO 20 MPH. THE DEALER ACTS AS IF HE HAS NEVER HEARD OF IT BUT THE INTERNET IS FULL OF INCIDENCES AND REPORTS. WE HAVE TWO OF THE TRUCKS AND IT IS THE SAME ON BOTH TRUCKS. *TR
Source: NHTSA WEB SITE -
2005 ISUZU ASCENDER- COLUMBIA, SC
TL* THE CONTACT OWNS A 2005 ISUZU ASCENDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE FUEL GAUGE WOULD NOT OPERATE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 ISUZU RODEO- MOORES HILL, IN
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE LOWER LINK BRACKET SEPARATED FROM THE VEHICLE. THE FAILURE WAS ASSESSED BY A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 189,000. THE CONSUMER STATED THE SEPARATION OF THE TENSION BAR MOUNT SEPARATED FROM THE FRAME. UPDATED 11/21/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE