ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 ISUZU ASCENDER- CLAYTON, NC
SPEEDOMETER SHOWING DIFFERENT SPEED THAN ACTUAL. CAR WILL SHOW IT IS GOING 50 MPH AND WILL BE ACTUALLY GOING 60MPH. CAR WILL SHOW GOING 45MPH AND WILL BE GOING AROUND 56MPH. TOOK TO MECHANIC AND HE SAID WAS PROBABLY STEPPER MOTOR. ESTIMATED COST TO FIX IS $365.00. 2ND PROBLEM I'VE HAD WITH DASH!! *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- SILVER SPRING, MD
2001 ISUZU RODE FRAME RUST ISSUE: THE 2010-2011 RECALL FOR RUSTED REAR SUSPENSION COMPONENTS DID NOT GO FAR ENOUGH. THE ENTIRE UNDER CARRIAGE IS RUSTING AWAY ON THESE VEHICLES - UNLIKE ANYTHING I HAVE EVER SEEN BEFORE. NHTSA NEEDS TO RE-OPEN THIS RECALL CAMPAIGN AND GET THESE VEHICLES OFF THE ROAD WITH A FORCED BUY-BACK BY ISUZU. THE REMAINDER OF THE VEHICLE IS IN RELATIVELY GOOD SHAPE FOR A 12 YEAR OLD VEHICLE WITH ONLY 76,000 MILES. THE SAME VEHICLES WITH THIS MILEAGE BUT WITHOUT THE RUST ISSUES HAVE A RESALE VALUE OF $5,000 OR MORE, WHILE THE RUSTED ONES ARE WORTHLESS AND DANGEROUS. ISUZU NEEDS TO BUY THESE BACK. *TR
Source: NHTSA WEB SITE -
2004 ISUZU RODEO- PORTSMOUTH, NH
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH OVER AN UNEVEN ROAD SURFACE, THE VEHICLE BECAME UNSTABLE. THE FAILURE RECURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THERE WAS CORROSION AND HOLES THROUGHOUT THE FRAME. THE BRACKET ON THE REAR DRIVER'S SIDE FRAME WAS DETACHED FROM THE VEHICLE. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- FRESNO, CA
AFTER EXITING A PARKING LOT AND WHEN APPROACHING THE TRAFFIC SIGNAL (ALREADY RED) AT A SPEED LESS THAN 5MPH (THE SIGNAL WAS APPROX 5 CAR LENGTHS FROM THE PARKING LOT EXIT), WHILE FURTHER SLOWING (BRAKING) TO LINE UP BEHIND THE LAST OF THE 2 CARS ALREADY STOPPED AT THE SIGNAL, THE RODEO UNEXPECTEDLY ACCELERATED WHICH REQUIRED THE DRIVER TO AGGRESSIVELY AND CONTINUOUSLY APPLY THE BRAKES. THE RODEO SLOWED BUT COULD NOT BE STOPPED WITHIN A DISTANCE OF APPROX 2-3 CAR LENGTHS AND RESULTED IN CONTACT WITH THE 2ND CAR WHICH WAS STOPPED AT THE SIGNAL. AFTER EXCHANGING INSURANCE INFO WITH THE INVOLVED PARTIES, THE RODEO WAS DRIVEN DIRECTLY TO CKM AUTO SERVICE TO DIAGNOSE THE CAUSE OF THE UNEXPECTED ACCELERATION. CKM DID NOT FIND SOURCES WHICH MAY HAVE CREATED THIS PROBLEM ... CKM ALSO RETAINED THE RODEO AND DROVE IT A PERIOD OF DAYS TO ATTEMPT TO RECREATE THE PROBLEM. WEBSITE RESEARCH FINDS OTHER SIMILAR UNEXPECTED ACCELERATION EVENTS WITH THE RODEO (SOME AT MUCH HIGHER SPEEDS) BUT NONE SEEM TO HAVE FOUND THE CAUSE. THIS WAS THE SECOND INCIDENT OF THIS SAME NATURE WITH THE EXCEPTION THAT THE FIRST INCIDENT WAS AT A STOP SIGN AND NO OTHER VEHICLES, PROPERTY OR PERSONS WERE DAMAGED (JUST A HEART-STOPPING MOMENT WHEN THE RODEO COULD NOT BE STOPPED WITH AGGRESSIVE AND CONTINUOUS BRAKING..RODEO WAS CHECK OUT BY CKM). RODEO IS POTENTIALLY DANGEROUS AND SINCE A DEFINITIVE CAUSE COULD NOT BE IDENTIFIED, THIS RODEO WAS TRADED IN ON 5-24-13 AS WE NO LONGER HAD CONFIDENCE IN ITS SAFETY. *TR
Source: NHTSA WEB SITE -
2003 ISUZU RODEO- BYFIELD, MA
TL* THE CONTACT OWNS A 2003 ISUZU RODEO. THE STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE FRAME RAIL WAS ROTTEN AND CAUSED THE AXLE TO DETACH FROM THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2001 ISUZU RODEO- SUMMIT, NJ
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES WOULD NOT RESPOND. THE ABS WARNING LIGHT ILLUMINATED AND THERE WAS A CLICKING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE MASTER CYLINDER, REAR CALIPERS, FRONT AND REAR BRAKES, AND THE ROTORS WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 ISUZU ASCENDER- JACKSONVILLE, FL
THERE HAS BEEN UNGOING ELECTRICAL ISSUES SINCE BUYING THIS VEHICLE NEW. THE HEADLIGHTS HAVE STOPPED WORKING AND THERE IS AN INTERMITTENT PROBLEM WITH THE LIGHTS AND THE INTERNAL CHIME. SOMETIMES THE LIGHTS DON'T COME ON OR THE CHIMES CAN NOT BE HEARD AND THEN IT IS WORKING PROPERLY AGAIN. THE ENGINE IN THE VEHICLE IHAD TO BE OREPALCED JUST BEFORE IT WENT TO 60000 MILES SO, IT HAS AN 2005 ENGINE. THIS ENGINE HAS A HARD REVV WHEN SHIFTING GEARS. THERE ARE GAS FUMES COMING INTO THE CABIN. THE VEHICLE HAS BEEN TAKEN TO THE MECHANIC SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE LEAK. I DON'T LIVE IN THE SALT BELT AREA. I LIVE IN NORTHERN FL AND THIS IS NOT THE ONLY PLACE THAT THE VEHICLE HAS BEEN, BUT IT HAS NOT BEEN WHERE THERE ARE SALTED ROADS LIKE THE NORT EAST AND MIDATLANTIC. REQUEST YOUR ASSISTANCE. *TR
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- ROELAND PARK, KS
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THAT THE UNDER-CARRIAGE WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO A SECOND MECHANIC WHO ADVISED THE CONTACT THAT THE FAILURE WAS SO SEVERE, THAT IT WAS NOT WORTH INSTALLING REINFORCEMENT BRACKETS BECAUSE THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 124,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- SCHENECTADY, NY
I WAS TOLD THERE WAS RECALLS THAT COULD CAUSE SERIOUS INJURY, WHEN I CALLED ISUZU THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT, I TRUSTED THEIR NAME, THINKING IT WAS A SAFE AND RELIABLE VEHICLE FOR MYSELF AND MY CHILDREN, PLEASE HELP ME AS THE UNDER CARRIAGE OF VEHICLE IS COMPLETELY ROTTED!!! [XXX]. I DON'T KNOW WHERE TO TURN FOR HELP, BUT THIS IS A MAJOR SAFETY ISSUE AND ISUZU WILL NOT HELP ME. I CANT AFFORD ANOTHER VEHICLE AT THIS TIME, BUT I DO NEED TO TRANSPORT MY CHILDREN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- MOUNT LAUREL, NJ
I LEFT A FRIENDS HOUSE AND GOT ON 295 WHEN I HEARD A LOUD BANGING, THEN A SHORT TIME LATER I LOST MY BRAKES. COME TO FIND OUT THAT I WAS TOLD THE SHOCK BROKE AND BECAUSE OF THAT IT BROKE MY BRAKE LINE AND THE SUPPORT FOR THE SUSPENSION WAS ALL RUSTED OUT. I WAS TOLD BY A FRIEND OF MINE ABOUT A RECALL INVOLVING THE SUSPENSION AND WHAT I HAD DESCRIBED WAS THE PROBLEM. SO I CALL ISUZU AND THEY TOLD ME THAT AS OF DEC. 2012 THAT THEY WERE NO LONGER FIXING ANY MORE VEHICLES WITH THIS ISSUE AND THAT THERE IS NOTHING MORE THEY CAN DO. WELL SINCE I BOUGHT THE VEHICLE USED I NEVER RECEIVED AND RECALL NOTICE. I COULD HAVE HAD A VERY BAD ACCIDENT, CONSIDERING I HAD 2 PEOPLE CUT IN FRONT OF ME AND I HAD TO USE THE EMERGENCY BRAKE TO SLOW DOWN. THIS IS BS. I CANT AFFORD TO HAVE THIS FIXED AND IM PRETTY SURE THAT THIS VEHICLE HAS TOO MUCH RUST TO BE FIXED. SO NOW I DON'T HAVE A VEHICLE AND NEED ONE. *TR
Source: NHTSA WEB SITE