ISUZU Complaints

View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 ISUZU RODEO
    - ST PAUL, MN

    TL* THE CONTACT OWNS A 2004 ISUZI RODEO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V547000 (SUSPENSION). THE CONTACT STATED THAT HE EXPERIENCED GREAT DIFFICULTY HAVING HIS VEHICLE SERVICED. THE CONTACT STATED THAT ISUZU SENT THE REMEDY PARTS TO LUPIENT BUICK GMC (7100 WAYZATA BLVD, GOLDEN VALLEY, MN 55426, (763) 546-2222) WHERE HE WAS INFORMED THAT THE VEHICLE WOULD NEED A SECOND INSPECTION IN ORDER TO BE REMEDIED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 ISUZU NPR
    - EDISON, NJ

    I HAD MY 2015 ISUZU TRUCK TOWED FOR SERVICE TO THE ISUZU DEALERSHIP (1463 US-22, MOUNTAINSIDE, NJ 07092) WHERE I LEASED IT. EVEN THOUGH THE TRUCK WAS BROUGHT IN DUE TO A PROBLEM WITH THE ENGINE THAT WAS COVERED UNDER THE TRUCK'S WARRANTEE, THEY FORCED ME TO SPEND OVER $1000 ON A NEW TIRE AND MANY OTHER "NEEDED" REPAIRS SO THE TRUCK COULD PASS FEDERAL INSPECTION. UPON PICKING UP THE TRUCK, IT HAD NO INSPECTION STICKER AND THEY SLAPPED ONE ON IN LESS THAN 5 MINUTES AND COULD NOT HAVE INSPECTED THE TRUCK. WHEN THE TECHNICIAN FINALLY CAME OUT TO MY PROPERTY AT 206 TYLER ROAD, EDISON NJ 08820, HE TOOK THE TRUCK FOR SHORT TEST DRIVE AND UPON RETURNING HE INFORMED ME THAT THE TRUCK HAD A PROBLEM WITH THE STEERING, SOUNDED LOUD AND IT DID PULL TO THE RIGHT. IT DID NOT DO THAT WHEN THE TRUCK WAS TOWED AND SERVICED. THE SERVICE MANAGER TOLD ME THAT HE WOULD NOT TOW THE TRUCK BACK TO THE STATION AND THAT THEY WOULD FIX THE PROBLEM BUT I HAD TO DRIVE IT BACK TO THE ISUZU DEALERSHIP APPROXIMATELY 10 MILE. I HAVE LOST SIGNIFICANT MONEY FOR MY CHARITY SOMEONE NEEDS TO HOLD ISUZU RESPONSIBLE FOR FAULTY REPAIRS AND A BOX TRUCK THAT PASSED INSPECTION BY ISUZU BUT IS NOT DRIVABLE.

    Source: NHTSA WEB SITE
  • 2002 ISUZU AXIOM
    - GRAND RAPIDS, MI

    TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 ISUZU RODEO
    - SAINT PAUL, MN

    MY VEHICLE IS OPERATED IN MINNESOTA WHERE ROAD SALTS ARE IN CONSTANT WINTER USE. ON AUGUST 21, 2019 MY MECHANIC HOISTED MY SUV AND WE WATCHED WITH SURPRISE AS SOME FLAT RUST SLABS FELL TO HIS SHOP FLOOR. HE LOOKED ABOVE THE FALL LOCATION: THE SPARE TIRE IS ATTACHED JUST BELOW A WELL, AND WITHIN THE SPARE-TIRE WHEEL-GAPS WERE ADDITIONAL LOOSE RUST SLABS THAT HAD NOT YET FALLEN. THEY WERE REMOVED. THE MECHANIC THEN PONDERED A LIKELY CAUSE: HE REASONED THE METAL PLATE (AND/OR THE AREAS ALONGSIDE IT) THAT HELPS SECURE THE SPARE TIRE MIGHT BE EXCESSIVELY RUSTY. TO SEE IT HE HAD TO INSERT HIS HEAD UP INTO THE WELL, BUT WHICH DID NOT GIVE HIM ENOUGH OF CLEAR VIEW TO ASSESS THE MATTER ADEQUATELY (NOR COULD I MANAGE TO GET MUCH OF A LOOK). HE REASONED THAT MINNESOTA WINTER-SALT ROAD-SPRAY CAN REACH THE WELL (HE SAID THERE MIGHT BE SOMETHING THERE CALLED A CARRIER ASSEMBLY OF PARTS) AND CORRODE THE PLATE, MAKING IT POSSIBLE FOR THE SPARE TIRE TO COME LOOSE WHILE MY SUV IS MOTION, CREATING A ROAD HAZARD. WE DID PHOTOGRAPHY BUT DID NOT HAVE A FLEXIBLE-NECK CAMERA TO INSERT UP INTO THE WELL. SO ALL WE HAVE ARE SNAPS OF 1) MANY OF FLAT RUST SLABS THAT FELL DOWN DURING THE MECHANICS INSPECTION (SHOWN AS A PILE ON THE FLOOR JUST BELOW THE SPARE TIRE?S WELL LOCATION) IN ONE PHOTO, AND 2) AN UPWARD SHOT AT THE SPARE TIRE WITH SOME RUST SLABS THAT HAD NOT YET FALLEN, WHICH ALSO OFFERS A GENERAL LOOK OF WHEEL AND WELL RUST CONDITIONS THAT WE SAW. LASTLY, I DECIDED TO VISIT NHTSAS WEBSITE TO LOOK FOR SIMILAR INCIDENTS THAT MIGHT PERTAIN TO MY VEHICLE. I CAME UP WITH ID #10649039. IT OFFERS A SOMEWHAT SIMILAR TEXTUAL NARRATIVE DESCRIBING REAR FRAME RUST CONDITIONS THAT MAKES MENTION OF A SPARE TIRE. I CREATED A PDF OF PHOTOS AND INCIDENT ID #10649039, WHICH I WILL UPLOAD AFTER THIS PDF. IT WILL BE TITLED PART2_IJN5-55344_ISUZURODEO2004TIRESUPPORTFAILUREVIN[XXX].PDF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 ISUZU N-SERIES
    - PISCATAWAY, NJ

    TL* THE CONTACT OWNS A 2010 ISUZU NRR. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND ABS BRAKE MODULE FAILED. IN ADDITION, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED SIMULTANEOUSLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE AS INTENDED. THE CONTACT STATED THAT AFTER RETURNING TO WORK AND EXITING THE VEHICLE, HE NOTICED AN ODOR IN THE REAR OF THE VEHICLE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE BRAKE SHOES IN THE REAR OF THE VEHICLE SEIZED ONTO THE BRAKE DRUMS DUE TO OVERHEATING. THE VEHICLE WAS TOWED TO HFI TRUCK CENTER (LOCATED AT 1463 US-22, MOUNTAINSIDE, NJ 07092, (908) 232-4600) WHERE IT WAS DIAGNOSED THAT THE ABS BRAKE MODULE FAILED AND CAUSED SEVERE DAMAGE TO THE ABS PUMP, BRAKE SEALS, BRAKE DRUMS, BRAKE SHOES, AND WHEEL CYLINDER AT THE COST OF $7,500. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,750.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 ISUZU RODEO
    - DENVER, CO

    4S2CM58W0W4[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

    Source: NHTSA WEB SITE
  • 2007 ISUZU I-290
    - CORPUS CHRISTI, TX

    THIS TRUCK HAS DEVELOPED AN INTERMITTEN STARTING PROBLEM. AMBIENT TEMPERTURE SEEMS TO HAVE SOME BEARING ON THE FREQUENCY OF THE OCCURANCE, FOR EXAMPLE WHEN I VISITED COLORODO HAVING MUCH LOWER TEMPERATURE THAN IN SOUTH TEXAS, I HAD ZERO OCCURANCES AND WHEN I RETURNED TO HIGH 80 PLUS TEMPURATURES THE PROBLEM HAS BECOME A DAILY IF NOT EVERY RESTART INCONVIENCE. HAVING TO WAIT FROM 10 TO 20 MINS. BEFOR TRYING TO RESTART THE ENGINE. ONCE STARTED IT RUNS LIKE A TOP EVEN RESTARTING IMMEDIATELY AFTER ACCIDENTAL CLUTCH DUMP STALL ISSUES. GOING TO THE GROCERY STORE IN THE MIDDLE OF THE DAY IS NOT AN OPTION ANY MORE AND I HESITATE TO TAKE PASSENGERS OR PETS ANYWHERE I GO. WITH TEMPERATURES APPROACHING THE TRIPLE DIDGETS IT HAS BECOME A HEALTH SAFTEY ISSUE. TRYING TO REMIDY THIS INTERMITTENT STARTING PROBLEM I EXPERIMENTED WITH SPRAYING CARB CLEANER IN THE AIR INTAKE WITH GOOD RESULTS. IT STARTS AND DIES WHEN THE SPRAY IS USED UP. THIS LED ME TO BELIEVE I HAD A FAULTY FUEL PUMP WHICH I REPLACED WITH ORIGINAL OEM PARTS. THE PUMP WAS NOT THE PROBLEM. WORD ON THE INTERNET IS THE PASSLOK II SYSTEM IS AT FAULT AND WAS KNOWN AT THE MANUFACTURE BEFORE SALES OF THIS TRUCK. THERE MUST BE A WAY TO BYPASS THIS PROBLEM BUT I GET NO HELP FROM DEALERS OR MECHANICS WHO ARE ONLY INTERESTED IN MONEY, NOT CUSTOMER SATISFACTION AS ADVERTISEMENTS LEAD ONE TO BELIEVE. SELLING THE VEHICAL IS NOT AN OPTION SINCE IT IS A WELL KNOWN PROBLEM AND REPLACING THE PASSLOK II WILL BRING REOCCURING PROBLEMS IN ANOTHER 30,000 MILES. MY TRUCK JUST TURNED 60,000 MILES AND GETS 21 MPG. AT ANY SPEED.ITS JUST NOW BROKEN IN AND A CONSTANT REMINDER THAT I MADE A BAD INVESTMENT.

    Source: NHTSA WEB SITE
  • 1996 ISUZU RODEO
    - SAN JUAN, PR

    TAKATA RECALL INESPERADAMENTE SE ACTIVO LA BOLSA DE AIRE DEL CHOFER QUEMANDO LOS BRAZOS Y LA BARRIGA DE MI ESPOSA , ELLA SINTIO UN OLOR FUERTE A CABLE QUEMADO PENSO QUE VENIA DEL EXTERIOR Y SACO SU CARA HACIA FUERA , Y CASI EN EL INSTANTA EXPLOTO LA SBOLSA YO SALI CORRIENDO Y LA VI LLENA DE UN POLVO BLANCO Y SUS BRAZOS QUEMADOS ,DAMOS GRACIAS A DIOS QUE TENIA LA CARA POR LA VENTANA , DE LO CONTRARIO LE HUVIESE QUEMADO EL REOSTRO ,EL VEHICULO ESTABA PARADO DESPUES DE DAR RIVERSA

    Source: NHTSA WEB SITE
  • 1999 ISUZU TROOPER
    - SACRAMENTO, CA

    75000 MILES. BURNS A QUART OF OIL EVERY FEW HUNDRED MILES. NO OIL LIGHT COMES UP. I RAN IT ALMOST OUT OF OIL IN 06/2018

    Source: NHTSA WEB SITE
  • 2001 ISUZU RODEO
    - DES ARC, MO

    TL* THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE CONTACT NOTICED THAT THE REAR FRAME WAS RUSTED. THE MANUFACTURER WAS CONTACTED AND KEPT REFERRING THE CONTACT TO DEALERS THAT NO LONGER SERVICED ISUZU VEHICLES. THE MANUFACTURER PROVIDED A CASE NUMBER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 155,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE