ISUZU Complaints

TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHEN THE CONTACT WAS ADVISED THAT BOTH SIDE MOUNTING BRACKETS WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE CONTACT'S VIN QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:10V436000 (SUSPENSION:REAR) BUT THE RECALL CAMPAIGN HAD ALREADY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 104,492.

CAR FELT SHAKY, PULLED OVER AND A DUST OF RUST WAS ALL OVER THE SIDE OF THE CAR. HAD IT TOWED TO A DEALER, WHERE IT WAS "CONDEMNED." *TR

I BOUGHT MY 2001 ISUZU RODEO NEW. I RECEIVED A RECALL NOTICE IN 2010 ABOUT THE SUSPENSION BRACKETS IN THE REAR HAVING A RUST PROBLEM. I HAD THE RECALL INSPECTION DONE AND THE ISUZU SERVICE CENTER TOLD ME THAT THE VEHICLE WAS FINE AND THEY APPLIED SOME RUST INHIBITOR. I TOOK MY VEHICLE TO A REPAIR SHOP IN AUG 2012 FOR BRAKE WORK AND THEY INFORMED ME THAT THE FRAME OF THE VEHICLE DIRECTLY IN FRONT AND BEHIND THE REAR WHEELS WAS ALMOST COMPLETELY RUSTED WITH NUMEROUS RUST HOLES IN THE FRAME. THE FRAME WAS SO RUSTED IN NUMEROUS SPOTS THAT YOU COULD PUSH YOUR FINGER THROUGH THE FRAME AND IT WOULD CRUMBLE UNDER THE PRESSURE. I CALLED ISUZU AND THEY ADVISED ME TO TAKE IT TO AN AUTHORIZED SERVICE CENTER THEY DIRECTED ME TO. AT THIS CENTER I WAS TOLD THAT MY RUST WAS CONSIDERED A LEVEL 3 INCIDENT. ISUZU TOLD THE REPAIR SHOP TO DO A LEVEL 3 FIX. THAT INCLUDED PUTTING LARGER SUSPENSION BRACKETS ON AND COATING THE RUST WITH A RUST INHIBITOR. THEY STATED THAT THE FRAME RUST WAS NOT COVERED UNDER THE RECALL, ONLY THE BRACKETS. THEY ACKNOWLEDGED THAT THERE WERE FRAME ISSUES FOR THESE MODELS BUT THEIR RESPONSIBILITY WAS ONLY FOR THE SUSPENSION BRACKETS. THIS VEHICLE IS UNDRIVABLE IN IT'S PRESENT CONDITION WITH ALMOST NO STRENGTH LEFT IN THE REAR FRAME. I WILL HAVE TO SPEND THOUSANDS OF DOLLARS TO HAVE METAL WELDED TO THE REAR OF THE VEHICLE TO STRENGTHEN IT AND TO MAKE IT SAFE ENOUGH TO DRIVE. A VEHICLE PRODUCED IN 2001 SHOULD NOT HAVE THIS MUCH RUST DAMAGE TO THE FRAME. THIS WAS OBVIOUSLY A MANUFACTURING DEFECT THAT ISUZU EVEN ACKNOWLEDGES BUT THEY ARE REFUSING TO ACCEPT MONETARY RESPONSIBILITY FOR THEIR DEFECT. THESE CARS NEED TO BE BOUGHT BACK FROM THE CUSTOMER FOR MARKET VALUE OF A VEHICLE OF THIS AGE AND TYPE. PLEASE HELP THE THOUSANDS OF ISUZU RODEO OWNERS OUT THERE LIKE ME WHO HAVE LOST THE USE OF THEIR VEHICLE THROUGH NO FAULT OF THEIR OWN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT WHILE PERFORMING REGULAR SERVICE, THE MECHANIC TEST DROVE THE VEHICLE AND NOTICED THAT THE REAR END WAS SHAKING. THE VEHICLE WAS INSPECTED AND THE MECHANIC DETERMINED THAT THE REAR FRAME AND STABILIZER BAR WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000. ...UPDATED 10/03/12 *BF THE CONSUMER STATED THAT ISUZU WOULD NOT ASSIST WITH REPAIRS BECAUSE THE VEHICLE WAS NOT APART OF THE RECALL. UPDATED 10/09/2012 *JS

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE CHANGING THE REAR DRIVER'S SIDE TIRE, SHE DISCOVERED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2001 ISUZU RODEO SPORT. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 10V436000 (SUSPENSION:REAR), THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER INSPECTING THE VEHICLE, THE DEALER ADVISED THE CONTACT THAT THE RUST ON THE FRAME WAS TOO EXCESSIVE AND COULD NOT BE REPAIRED. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,123.

TL* THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED A BURNING SMELL AND SMOKE BEING EMITTED FROM INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SMOKE CAME FROM THE POWER SWITCH FOR THE FRONT DRIVER SIDE DOOR. THE CONTACT REMOVED THE COVER FOR THE DOOR AND POWER SWITCH AND DISCOVERED A BURNED POWER SWITCH. BEFORE THE FAILURE OCCURRED, THERE HAD BEEN A DELAY WHEN THE CONTACT ATTEMPTED TO USE THE POWER SWITCH TO OPEN OR CLOSE THE WINDOW. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIR. THE CONTACT WAS CONCERNED THAT THE DEFECTIVE COMPONENT WOULD BE REPLACED WITH A SIMILAR DEFECTIVE REPLACEMENT COMPONENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 138,000.

HELLO, I TOOK MY 1999 ISUZU AMIGO ON AUGUST 18, 2012 TO MY MECHANIC THAT HAS BEEN AUTHORIZED BY ISUZU TO DIAGNOSE THE SAFETY RECALL ISSUED UNDER THE SAFETY RECALL NOTICE IN JULY (NHTSA CAMPAIGN ID NUMBER: 12V306000). THE INSPECTION OF THE AREA SPECIFIED UNDER THE RECALL DISCLOSED VERY LITTLE RUST AND THAT THE MINIMUM SERVICE (CLASSIFIED BY ISUZU AS CONDITION 1) WILL APPLY. I WAS RELIEVED AND HAPPY ABOUT THE NEWS. HOWEVER, DURING THE INSPECTION, MY MECHANIC NOTICED A SIGNIFICANT RUST ISSUE WITH THE REAR INTERIOR BUMPER REINFORCEMENT (HIDDEN UNDERNEATH THE EXTERIOR RUBBER REAR BUMPER AND ONLY IS VISIBLE WHEN ON A CAR LIFT). IT WAS EXTREMELY RUSTED THROUGH AND PROVIDED NO PROTECTION TO THE AMIGO IN THE EVENT OF A REAR COLLISION. I INSTRUCTED THE MECHANIC TO LOCATE A REPLACEMENT PART AND THE REPLACEMENT REPAIR SHOULD BE PERFORMED IN A WEEK. IN TALKING TO MY MECHANIC, HE HAS SEEN THIS FREQUENTLY WITH ISUZU AMIGOS/RODEO SPORTS, GEO/CHEVY TRACKERS, AND SUZUKI VITARAS (NOT THE GRAND VITARAS). IT IS THE RESULT OF THE SALTING OF THE ROADS (AGAIN, SIMILAR TO THE CURRENT ISUZU AMIGO RECALL), AND WATER ACCESSING THE AREA DURING THE RAIN. I PLAN TO HAVE THE NEW PART RUST PROOFED BEFORE HAVING IT INSTALLED TO AVOID THIS ISSUE IN THE FUTURE. HOWEVER, I BELIEVE THIS IS AN ISSUE THAT SHOULD BE LOOKED INTO GIVEN IT IS A SAFETY ISSUE AS IT AFFECTS THE REAR BUMPER. I HOPE I PROVIDED ENOUGH INFORMATION FOR YOU. *TR

THE FRAME OF MY 2002 ISUZU RODEO HAS SIGNIFICANT FRAME RUST, CAUSING IT UNSAFE TO DRIVE. *TR

WHEN WE TOOK THE VEHICLE IN FOR SERVICE WE WERE TOLD THERE IS SIGNIFICANT RUST DAMAGE TO THE FRAME. IT COULD NOT BE FIXED AND AS A RESULT WAS NOT WORTH PUTTING MUCH MONEY INTO THE CAR. TODAY WHEN WE TOOK IT TO A DIFFERENT GARAGE WE WERE TOLD THERE IS A RECALL ON THE FRAME. I AM UNABLE TO FIND EVIDENCE OF A RECALL FOR THIS MODEL YEAR. *TR