ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 ISUZU RODEO- MACOMB, IL
I OWN A ISUZU RODEO 2001 AND THE CARS FRAME IS TOTALLY RUSTED OUT, WHILE DRIVING HOME FROM MEMPHIS TENNESSEE,I FELT STABILITY PROBLEM ESPECIALLY WHEN I ACCELERATE AND BRAKE, THE STABILITY PROBLEM BECAME MORE STRONGER SO I DECIDED TO PULL OVER OFF THE HIGHWAY TO SEE WHAT'S GOING ON THEN SUDDENLY I LOOSE CONTROL OF THE VEHICLE, THE DRIVERS REAR STABILIZER BAR AND BRACKET CAME OFF FROM THE FRAME DUE TO SEVERELY CORRODED /RUSTED FRAME. THANK GOD IT DIDN'T HAPPEN WHEN WE ARE STILL IN MEMPHIS HIGHWAY WHERE THE SPEED IS 70 IN A 4 OR 5 LANE HIGHWAY. ME AND MY WIFE WERE AFRAID THINKING THE END IS HERE LEAVING OUR SON ALONE, SO I ENDED UP CALLING A TOW TO BRING IT HOME WHICH COST ME 250 DOLLARS. I HAVE THE BRACKET ATTACHED TO THE FRAME AGAIN BY THE WELDER BUT HE SAID THE RUST IS SO BAD THAT IT MIGHT DETACHED AGAIN SOMEDAY. I GOT THE RECALL LETTER FROM ISUZU AND MY RODEO WAS TOWED TO THE DEALER NEAREST TO ME FREE OF CHARGE TO TRY TO FIX THE PROBLEM WHICH IS ONLY THE STABILIZER BRACKET ATTACHMENT TO THE FRAME. WHAT ABOUT THE FRAME??? NOW IM WAITING A CALL FROM THE DEALER TO SEE WHAT'S GOING TO HAPPEN. *KB
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- TAUNTON, MA
MY ISUZU WAS RECALLED FOR A DEFECT IN THE FORWARD MOUNTING BRACKETS OF THE REAR SUSPENSION. BEFORE I TOOK IT IN FOR THE RECALL, I TOOK IT TO MY MECHANIC TO HAVE NEW BRAKES. HE CALLED ME TO TELL ME THAT THE FRAME WAS SO ROTTED AND RUSTED NOT TO BOTHER BECAUSE THE CAR WAS TO FAR GONE. I TOOK IT TO MARTY'S OF KINGSTON, MA.FOR THE RECALL. THEY CALLED TO TELL ME THAT THEY FIXED THE BRACKETS BUT THE FRAME WAS SO ROTTED THAT THE CAR WAS UNSAFE TO DRIVE.THIS IS TOTALLY ABSURD TO ME. THEY CLAIM THE RECALL WAS ONLY ON THE BRACKETS AND ISUZU DOESN'T CARE IF THE FRAME IS ROTTED.SO, I HAD IT TOWED TO A JUNK YARD ONLY TO BE TOLD ALL THEY WOULD GIVE ME WAS $800.00. I JUST PUT 2 NEW TIRES ON THE FRONT WORTH $300.00. I DON'T UNDERSTAND HOW ISUZU IS GETTING AWAY THIS. THE JUNK YARD TOLD ME THAT ONE OF THE NEW BRACKETS PUT ON AT THE DEALERSHIP WAS RIGHT NEXT TO A BIG ROTTED HOLE IN THE FRAME. WHAT DOES IT TAKE FOR THEM TO TAKE THIS SERIOUSLY, SOMEONE GETTING KILLED! THE RODEO WAS RUNNING FINE AND I HADN'T PLANNED ON BUYING A NEW VEHICLE UNTIL NEXT YEAR. DO I HAVE ANY RECOURSE WITH ISUZU? I JUST PRAY THAT NO ONE GETS KILLED WITH THESE RUSTED FRAMES. *KB
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- PETER SPRINGS, MI
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE FRAME ON THE REAR OF THE VEHICLE WAS RUSTED AND CORRODED. IN ADDITION, WHEN DRIVING AT LEAST 25 MPH OR ABOVE, THE REAR END WOULD SWAY ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE WAS BEYOND REPAIR AND SHOULD BE CONDEMNED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED TO BUY BACK THE VEHICLE FROM THE CONTACT. THE FAILURE MILEAGE WAS 153,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- ST CHARLES, IL
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 10V436000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT WAS BEYOND REPAIR. THE CONTACT STATED THAT ACCORDING TO THE RECALL NOTICE, AN ALTERNATE REMEDY WOULD BE PROVIDED IF THE VEHICLE WAS BEYOND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER AN ALTERNATIVE REMEDY. THE CONTACT WAS INSTEAD OFFERED A BUY OUT AND DID NOT ACCEPT IT. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS UNAVAILABLE. THE CONSUMER WAS INFORMED BY ISUZU, THE KELLEY BLUE BOOK VALUE ON THE VEHICLE WAS $ 3,970.00. HOWEVER, THE CONSUMER STILL HASN'T RECEIVED COMPENSATION. UPDATED 06/15/16.*JB THE CONSUMER TOOK THE CASE TO COURT BUT, WAS STILL NOT COMPENSATED FOR THE KELLEY BLUE BOOK VALUE IF THE VEHICLE. UPDATED 05/17/2017*JS
Source: CONSUMER LETTER -
1997 ISUZU RODEO- THORNTON, IL
TL* THE CONTACT OWNS A 1997 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE WHEN THE TECHNICIAN DETECTED THAT THE FRONT PASSENGER MAIN FRAME RAIL WAS COMPLETELY RUSTED. THE EXTENSIVE DAMAGES WERE BEYOND REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2001 ISUZU RODEO SPORT- JEROME, MI
CRACKED FUEL DELIVERY HOSE, SERIOUS LEAKAGE OF GAS OVER DANGEROUSLY HOT EXHAUST PIPES. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO SPORT- ELKHART, IN
REAR SUSPENSION MOUNT FELL OFF DUE TO RUSTED FRAME. ISUZU OWNER SUPPORT: USING MISDIRECTION AND STRONG ARM TACTICS TO DELAY AND AVOID RESOLUTION OF NHTSA SAFETY RECALL. UNETHICAL PRACTICE. FILING SMALL CLAIMS SUIT. *TR
Source: NHTSA WEB SITE -
2002 ISUZU RODEO SPORT- STROUDSBURG, PA
TL* THE CONTACT OWNS A 2002 ISUZU RODEO SPORT. THE CONTACT STATED THAT THE FRAME AND SUSPENSION WERE CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:10V436000 (SUSPENSION:REAR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,890.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO SPORT- LEWISTON, ME
TL* THE CONTACT OWNS A 2001 ISUZU RODEO SPORT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BEGAN TO SWAY FROM LEFT TO RIGHT AND A NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND NOTICED A BRACKET HANGING FROM THE REAR SUSPENSION. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 11/03/11*LJ UDDATED 03/08/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 ISUZU ASCENDER- ALEXANDRIA, VA
TL* THE CONTACT OWNS A 2006 ISUZU ASCENDER. WHILE IN DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE CONTACT HEARD A SQUEAKING SOUND FROM THE STEERING WHEEL. IN ADDITION, WHEN MAKING A RIGHT OR LEFT TURN THE SQUEAKING SOUND COULD BE HEARD INTERMITTENTLY AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP WHERE THE MECHANIC STATED THAT THE STEERING WOULD NEED A FLUSH EXCHANGE. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE AUTO SHOP WHERE THE MECHANIC STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V455000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) THAT COULD HAVE BEEN RELATED TO THE FAILURE AND REFERRED HER TO THE DEALER. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE