ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 ISUZU RODEO- SUNBURY, OH
GOT A RECALL FROM ISUZU ABOUT MY 2000 RODEO FOR SPRING SHACKLE POSS. RUSTING . TOOK TO THEM THEY RETURNDE MY CALL THE NEXT DAY AND THEY TOLD ME TO COME AND GET MY STUFF OUT OF IT BECAUSE THEY WERE CONDEMMING THE RODEO. WHEN I GOT THERE MY CAR WAS STILL ON THE RACK AND HE SHOWED ME WERE 18 INCHES OF THE FRAME RAIL WAS RUSTED THRU. THEY TOLD ME SOME ONE FROM ISUZU .WOULD GET A HOLD OF ME IN A COUPLE DAYS. 10 DAYS LATER THERE WAS A MESSAGE ON MY PHONE. TO PLEASE CALL THEM BACK ABOUT MY ISUZU. WHEN I CALLED THE TOLD ME THE COULD OFFER $1006.00 FOR IT. I'VE WAS A MECHANIC FOR 32 YEARS AND DONE ALL THE REPAIRS SINCE I BOUGHT IT IN 2007. I WAS SHOCKED. AND MAD. THE GUY I TALKED TO TOLD ME TO GO GET THE CAR. I SAID IT WAS CONDEMNED BY ISUZU. HE SAID THAT'S OK THEY WON'T WARRANTY ANYMORE IF I PICKED IT UP. NOW I DON'T HAVE A CAR BECAUSE I'M ON DISABLED AND I CAN'T AFFORD A CAR PAYMENT. I HAVE NOT TAKEN ANY MONEY FROM THEM AND WAITING FOR MORE MONEY FROM THEM. *TR
Source: NHTSA WEB SITE -
2005 ISUZU ASCENDER- EAST ORANGE, NJ
I FIRST DISCOVERED THAT THE FUEL GAUGE WAS DEFECTIVE APPROXIMATELY OVER A YR AGO. THERE WAS A DIAGNOSTIC PERFORMED WITH A RECOMMENDATION FOR REPAIRS. I ALSO DISCOVERED THAT THERE WAS A SIMILAR PROBLEM WITH THE 2006 MODEL THAT MAY OR MAY NOT HAVE BEEN RECALLED. THIS WAS TOO MUCH OF A COINCIDENCE AS THERE WAS NO RECALL ISSUED IN MY 2005 MODEL. SIMILAR PROBLEM IS OCCURRING WITH THE OIL GAUGE WHICH IS NOW AS ERRATIC IN FUNCTIONING. MY VEHICLE IS WELL MAINTAINED AND THEREFORE, I CONSIDER THIS OCCURRENCES TO BE A MANUFACTURER'S ERROR, WHICH SHOULD OBVIOUSLY BE LABELED AS A SAFETY DEFECT. I HAVE BEEN STRANDED ON THE ROAD A FEW TIMES AS A RESULT OF THE ERRATIC FUNCTIONING OF MY GAS GAUGE. I SUSPECT THAT IT MAY LEAD TO OTHER ISSUES OR CONCERNS. AS A CUSTOMER, I RECOMMEND THAT THE ISUZU ASCENDER MANUFACTURERS DO THE RIGHT THING BY ADVISING CONSUMERS, AND TAKING APPROPRIATE STEPS TO CORRECT THESE SAFETY CONCERNS. *TR
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- DEFIANCE, PA
I PURCHASED THIS VEHICLE IN OCTOBER OF 2010. THE VEHICLE IS CURRENTLY FINANCED AT MY BANK. I TOOK IT TO FRANCIS SCOTT KEY IN FREDRICK MARYLAND FOR THE RECALL OF THE FORWARDING MOUNTING POINT BRACKET OF THE LEFT AND RIGHT REAR SUSPENSION LOWER LINK FOR CORROSION OF THIS. ON THE 19TH OF AUGUST, 2011 I TOOK IT TO HAVE THE SAFETY RECALL DONE @ FRANCIS SCOTT KEY TOLD ME THEY ONLY DONE WHAT THE RECALL WAS FOR, EXPOSURE OF HIGHLY CORROSIVE MATERIAL THAT IS USED IN SOME JURISDICTIONS FOR DEICING PRUPOSE WHICH AFFECTED THE FROWARDING MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK PRIOR TO THE TIME THAT SUCH CORROSION WOULD NORMALLY BE EXPECTED. MY VEHICLE HAS BAD CORROSION AND RUST ON THE FRONT OF THE SUSPENSION AND I KNOW OF OTHERS WHO HAVE THE SAME MODEL AND YEAR OF MINE AND HAVE HAD THE SAME TROUBLE. I AM LIKE TOTALY CONFUSED AS THIS SHOULD BE TAKEN CARE OF ALSO BECAUSE I AM BELIEVING THIS SHOULDNT BE IN THIS CONDITION AS THIS SHOULDNT HAVE NORMALLY BEEN IN THIS CONDITION FOR THIS YEAR OF CAR. I AM TAKING CARE OF THIS FORM DUE TO THE SHAPE THAT THE FRONT OF THE VEHICLE IS IN , IT IS REALLY BAD UP THERE. HAVE YOU HAD ANY OTHER REPORTS OF THIS? I CONSIDERED GETTING ANOTHER VEHICLE BUT CAN NOT AFFORD TO DO THIS AS THIS VEHICLE IS FINANCED.I FEEL ISUZU SHOUD BE RECALLING THIS VEHICLE AS THEY DONE THE IN THE REAR SUSPENSION AND SHOULD BE ALSO TAKING CARE OF THE FRONT ALSO AS THIS IS VERY SERIOUS TO THE SAFETY OF ME AND OTHERS RIDING IN MY VEHICLE AND ALSO OTHER DRIVERS. I AM SURPRISED THAT ISUZU HASNT DONE A RECALL FOR THIS PROBLEM AS IT IS A REALLY BAD SAFETY SITUATION... I FEEL THIS MATTER NEEDS DIRECT ATTENTION IF POSSIBLE. THANKS SO VERY MUCH FOR YOUR TIME. DARLA K. PALKO
Source: PORTABLE SAFETY COMPLAINT FORM -
2001 ISUZU RODEO- N. HUNTINGDON, PA
1/20/2010: WHILE DRIVING EXPERIENCED INABILITY TO CONTROL VEHICLE. UPON INSPECTION SWING ARM/BRACKETS HAD RUSTED AWAY FROM FRAME. VEHICLE REPAIRED AND WAS COVERED UNDER SAFETY CAMPAIGN/RECALL 10V-436. DURING STATE INSPECTION THIS YEAR (8/23/2011) VEHICLE WAS DEEMED UNSAFE, UNDRIVEABLE AND POSSIBLY UNFIXABLE DUE TO INABILITY TO OBTAIN PARTS. THE CAUSE IS SEVERE RUST IN THE FRAME. I SPOKE WITH ISUZU AT (800) 255-6727 AND WAS TOLD THAT THOUGH THIS HAS BEEN A PROBLEM WITH MANY PEOPLE THERE IS NO COVERAGE FOR THE RUST AND FRAME DAMAGE. "EVERYONE EXPERIENCING THIS PROBLEM IS IN THE SAME BOAT, OUT OF LUCK"
Source: PORTABLE SAFETY COMPLAINT FORM -
1998 ISUZU RODEO- ETTERS, PA
TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT TOOK HIS VEHICLE TO A PRIVATE MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THE ENTIRE REAR FRAME WAS COVERED WITH RUST. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 155,000. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. .. UPDATED 09/21/11 *BF UPDATED 09/30/11.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 ISUZU RODEO- SUDBURY, MA
TL* THE CONTACT OWNS 2002 ISUZU RODEO. THE CONTACT STATED RECALL REPAIRS WERE PERFORMED REGARDING NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). HE TOOK HIS VEHICLE THROUGH STATE INSPECTION AND WAS ADVISED HIM THAT THERE WERE HOLES IN HIS FRAME AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND ADVISED HIM THAT THEY PREVIOUSLY PERFORMED THE RECALL REPAIR. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- PRINCETON , NJ
FRAME IS SO RUSTED THAT TEH MECHANIC COULDN'T FIX IT AND RECOMMENTED NOT DRIVING THE VEHICLE. *TR
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- BESSEMER CITY, NC
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT A PRIVATE MECHANIC NOTICED EXCESSIVE CORROSION ON THE FRAME OF THE VEHICLE. THE CONTACT BELIEVED REMEDY REPAIRS WERE MADE UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000(SUSPENSION:REAR). THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU RODEO- MAHAFFEY, PA
TL* THE CONTACT OWNS A 2002 ISUZU RODEO. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE RUST WAS ON THE TRAILING ARM OF THE REAR SUSPENSION. TEHRE WERE NO REPAIRS. THE CURRENT MILEAGE WAS 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- NEW CARLYLE, IN
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE VEHICLE WAS STOPPED AT AN INTERSECTION WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INSPECTED THE VEHICLE BUT COULD NOT DIAGNOSE THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 50,430.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE