ISUZU Complaints

FAX ON BEHALF OF REQUEST ASSISTANCE RE HER 2002 ISUZU RODEO, RECENTLY HAD VEHICLE INSPECTED FOR A RECALL, BUT ISUZU WANTS VEHICLE SENT TO A DIFFERENT CENTER FOR REPAIRS DESPITE BEING DECLARED UNSAFE; REPLY ATTN ELIZABETH MILLER/ BURLINGTON *TGW RECALL # 10V43600 WAS MENTIONED IN THE LETTER. *JB

I CAME OUTSIDE AT 11:30AM AND TRIED TO OPEN THE REAR LIFT GLASS AND DISCOVERED THAT ONE THE METAL HINGES/BRACES ON THE TOP OF THE GLASS HAD SEPARATED. IT APPEARS TO ME THAT THE ADHESIVE THAT BONDED THE METAL TO THE GLASS HAS FAILED. I WAS A LITTLE STUNNED AFTER I THOUGHT ABOUT WHAT COULD HAVE HAPPENED IF I WAS TRAVELING WITH A LOAD PRESSED AGAINST THIS GLASS. I TOOK THE VEHICLE TO A LOCAL GM DEALERSHIP AND I WAS TOLD THE ENTIRE GLASS WOULD HAVE TO BE REPLACE AT A COST OF APPROXIMATELY $1700; ABOUT $1200 OF THAT PRICE IS FOR THE GLASS ITSELF. THEY ALSO TOLD ME THAT EVEN THOUGH THERE'S NOTHING ELSE WRONG WITH THIS GLASS, THERE WAS NO WAY TO SIMPLY REATTACH THE METAL TO THE GLASS WITH SOME TYPE OF ADHESIVE. IT'S A HUGE HARDSHIP TO HAVE TO PAY SUCH A LARGE AMOUNT OF MONEY TO REPAIR SOMETHING I THINK IS CLEARLY A DESIGN FLAW; ESPECIALLY WHEN I'M STILL MAKING MONTHLY PAYMENTS ON THIS VEHICLE. THE PRICE OF THE GLASS ALONE IS AT LEAST 4 TIMES MORE THAN IT CAST TO REPLACE THE WINDSHIELD ON THIS VEHICLE. I THINK THERE SHOULD BE A MUCH MORE COST EFFECTIVE SOLUTION WHERE THE METAL HINGES AND PIECES CAN BE REATTACHED TO THE GLASS. IF THERE IS, PLEASE SHARE THE INFO.

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE FRONT RIGHT FRAME WAS COVERED WITH RUST. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRABLE. THE CURRENT AND FAILURE MILEAGES WERE 105,000.

TL* THE CONTACT OWNS A 2008 ISUZU NPR . WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO DECELERATE ABNORMALLY. THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE CONTINUED TO DECELERATE. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING, THE VEHICLE WOULD DRIVE NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS YET THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THERE WERE REPAIRS PERFORMED TO THE VEHICLE BUT THE CONTACT WAS NOT CERTAIN OF WHAT REPAIRS WERE MADE. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

ISSUE IS WITH A SAFETY RECALL # 10V-436 EXCESSIVE CORROSION OF FRAME AND BRACKET WHICH MINE IS IN VERY BAD CONDITION ON 04/04/11 I BROUGHT MY VEHICLE TO ROTHROCK MOTORS FOR A DIAGNOSE. THE SERVICE MANAGER ALSO CALLED ISUZU 877-460-0706 AS WELL WITH NO RESPONSE FOR A REMEDY. IN THE MEANTIME MY CAR HAS NOT BEEN DRIVABLE DUE TO THIS CONDITION AND HAVE HAD TO ARRANGE TRANSPORTATION DAILY FOR 3 MONTHS DUE TO THE FACT THEY ARE UNWILLING TO RENT ME A CAR WHILE THIS PROCESS IS SOLVED WHICH I BELIEVE THEY SHOULD BUY BACK THE VEHICLE AS THE SERVICE ADVISOR FROM ROTHROCK MOTORS STATED TO ME WHEN THE CAR WAS INSPECTED AND IS NOTED ON THE INVOICE # ISCS839275 "VEHICLE HAS MORE DAMAGE TO FRAME AWAITING RESPONSE FROM ISUZU" THIS IS MY CASE # 11143015 FOR THIS RECALL. ANY HELP IN RESOLVING THIS MATTER IS APPRECIATED I HAVE BEEN INCONVENIENCED FAR TOO LONG THROUGH NO FAULT OF MY OWN DUE TO THIS FAILURE. CONSUMER E-MAILED PICTURES. 07/07/11

FIRST, I THINK IT'S IMPORTANT TO POINT OUT, THIS VEHIICLE (2006 ISUZU ASCENDER LS, 7 PASSENGER) SHARES A MAJORITY OF IT'S PARTS WITH THE CHEVY TRAILBLAZER EXT AND GMC ENVOY XL. AFTER A FULL TANK OF FUEL HAS BURNED OFF TO ABOUT 3/4 TANK, THE FUEL GAGE WOULD START TO GO UP AND DOWN ERRATICALLY FROM F TO E UNTIL THE TANK WAS EMPTY OR REFILED. THIS CONTINUED FOR ABOUT 6 MONTHS UNTIL THE GAGE WOULD NOT REGISTER AT ALL AND THE FUEL LIGHT WOULD REMAIN LIT. *KB

DRIVING THRU PARKING LOT AROUND 20MPH WHEN A LOUD NOISE HEARD FROM REAR OF VEHICLE, VEHICLE BECAME IMPOSSIBLE TO STEER. *TR

THIS IS REGARDING MY 2005 ISUZU ASCENDER. WHILE DRIVING ON HIGHWAY I78 IN NJ SUDDEN NOTICED THAT SPEEDOMETER GAUGE JUMPED TO 120 MPH BUT THE SPEED ON MY PORTABLE NAVIGATION WAS SHOWING ONLY 68 MPH. AFTER THAT SPEEDOMETER GAUGE SHOWS 70, 80, 90 MPH OR SO WHEN VEHICLE IS ONLY AT 20, 30 OR 40 MPH. NOW IS PASSED 120 MPH AND NOT COMING BACK TO NORMAL. THIS SEEMS TO BE A FAULTY SPEEDOMETER. I HAVE NEVER SEEN ANY SPEEDOMETER THIS WAY. THIS IS THE FIRST TIME EVER FACING THIS ISSUE. NOW I HAVE NO IDEA AT WHAT SPEED I AM GOING ON. *TR

I OWN A 2002 ISUZU AXIOM AS OF APRIL 2009 AND I AM HAVING ALL TYPE OF PROBLEMS SUCH AS:MY GAS METER IS NOT WORKING TOOK IT TO A MECHANIC HE FIXED THE GAS TANK AND IN ABOUT ONE MONTH IT STOP WORKING AGAIN, THE ABS LIGHT STAYS ON,THE IGNITION KEEP OVER TURNING AS YOU TURN ON THE VEHICLE,THE TRUCK LEAKS WHEN IT RAINS,THE BRAKES LOCKS AND MAKE ME SLIDE WHEN STOPPING. THE MECHANIC TRIED TO FIX ALL SAID PROBLEMS AND WITH IN A MONTHS TIME THE PROBLEM COMES BACK. *TR

TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. THE CONTACT STATED WHILE DRIVING 35 MPH HE SUDDENLY DEPRESSED THE BRAKES AND THE REAR CONTROL ARM BRACKETS RIPPED APART FROM THE FRAME. HE HEARD A NOISE AND BEGAN LOSING CONTROL OF THE STEERING WHEEL. HE DROVE THE VEHICLE TO HIS HOME AND AFTER INSPECTING IT HE NOTICED THAT THE REAR CONTROL ARM WAS DRAGGING ON THE GROUND. THE VEHICLE IS NOW UN-REPAIRABLE AND CANNOT BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND STATED HIS VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN ID RECALL 00V058000, SUSPENSION REAR AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 180,000.