ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 ISUZU NPR HD- YARDLEY, PA
ON 2/7/2018 THE DRIVER OF THE TRUCK REPORTED THAT WHEN HE CAME TO A COMPLETE STOP THE TRUCK LURCHED FORWARD MOVING THE TRUCK WITH THE BRAKES APPLIED. DRIVER FELT UNSAFE AS THE VEHICLE COULD NOT BE CONTROLLED FOR A FEW SECONDS. TRUCK WAS DRIVEN FOR 22 MINUTES WHEN INCIDENT OCCURRED.
Source: NHTSA WEB SITE -
2016 ISUZU NPR XD- MARLTON, NJ
SINCE I HAVE BOUGHT THE TRUCK I HAVE BEEN HAVING PROBLEMS WITH THE TRUCK HEAVILY SWAYING FROM SIDE TO SIDE. THE PROBLEM HAS PERSISTED SINCE I HAVE BOUGHT THE TRUCK AND LEAVES ME FEELING VERY SICK AFTER LONG DRIVES. THIS ALSO MAKES MY TRUCK FEEL HIGHLY UNSAFE TRAVELING DOWN THE ROAD AS THE SWAYING IS SO SEVERE, SOMETIMES IT MAY FEEL LIKE IT WILL TIP AND POTENTIALLY HURT SOMEONE. I HAVE SPOKE WITH DEALERSHIP I BOUGHT THE TRUCK FROM FOR OVER A YEAR NOW AND HE REFUSES TO ADDRESS MY PROBLEM. THIS PROBLEM IS NOT ONLY A HUGE RISK FOR MY LIFE FOR ANY ONE ON THE RODE AS THIS TRUCK IS HIGHLY UNSAFE. THE DEALERSHIP CONTINUES TO IGNORE MY CALLS AND TELLS ME THERE IS NOTHING THEY CAN DO. A REPRESENTATIVE I HAVE SPOKEN TO FROM THE DEALERSHIP EVEN TOLD ME THEY KNEW THERE WAS A PROBLEM WITH MY TRUCK BUT FEARS FOR HIS JOB IF HE SPEAKS OUT. I DO NOT HAVE A RECORDING OF HIM TELLING ME THIS BUT I CAN ENSURE YOU HE KNOWS OF THE PROBLEM I AM HAVING. THIS PROBLEM NEEDS TO BE ADDRESSED RIGHT AWAY AS EVERYDAY I AM ON THE ROAD IT IS A DANGER TO EVERYONE ELSE.
Source: NHTSA WEB SITE -
2005 ISUZU ASCENDER- MERCER, WI
SMOKE IN THE CABIN, BURNING PLASTIC/ELECTRICAL SMELL, ELECTRICAL CONNECTOR FAILURE, BLOWER MOTOR RESISTOR PACK INTERFACE CONNECTOR ELECTRICAL FAILURE ON 2005 ISUZU ASCENDER FIVE (5) PASSENGER VEHICLE
Source: NHTSA WEB SITE -
2007 ISUZU I-290- RIVERDALE, CA
TL* THE CONTACT OWNS A 2007 ISUZU I-290. THE CONTACT NOTICED THAT THE REAR WIRING HARNESS WAS COMING APART AND CAUSED THE SPEAKERS, INTERIOR LIGHTING, AND EXTERIOR LIGHTING TO MALFUNCTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 190,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 ISUZU NPR- OLATHE, KS
TL* THE CONTACT OWNS A 2006 ISUZU NPR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FUEL LEAK. UPON INSPECTION, THE CONTACT NOTICED CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REFERRED THE CONTACT TO ISUZU. THE MANUFACTURER WAS CONTACTED AND THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 15V704000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 171,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 ISUZU RODEO SPORT- GREENLEAF, KS
TL* THE CONTACT OWNS A 2002 ISUZU RODEO SPORT. UPON RECEIVING AN INSPECTION OF THE VEHICLE, AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS PREMATURE RUST, CORROSION, AND HOLES NEAR THE TRAILING ARMS, CLOSE TO THE FRAME AND IN THE REAR NEAR THE STABILIZER BAR. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO SPORTS- DURHAM, NC
MY 2001 ISUZU RODEO SPORT SHAKES AND VIBRATES VIOLENTLY WHEN DRIVING AT LOW OR HIGH SPEEDS. IT FEELS AS IF THE VEHICLE IS ABOUT TO TURN OVER AT ANY MOMENT. I RECEIVED THE FOLLOWING MESAGE WHEN I SEARCHED THE NHTSA DATA BASE "THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION."
Source: NHTSA WEB SITE -
2006 ISUZU NPR- PEMBROKE, MA
WHILE DRIVING AT HIGHWAY SPEED, IF YOU HIT A POTHOLE OR SEAM IN A CERTAIN WAY IT SETS IN MOTION WHAT WE CALL THE "DEATH WOBBLE" -- AN UNCONTROLLABLE, VIOLENT SHAKING OF THE FRONT END THAT CAN ONLY BE STOPPED BY SLOWING DOWN DRAMATICALLY (USUALLY BELOW 30 MPH). IT FEELS LIKE SOME SORT OF MECHANICAL HARMONIC FEEDBACK LOOP IS SUDDENLY TRIGGERED IN THE FRONT SUSPENSION THAT INCREASES IN VIOLENCE AND INTENSITY AS LONG AS THE VEHICLE CONTINUES FORWARD. IT FEELS LIKE THE WHOLE TRUCK IS GOING TO FLY APART. I HAVE HAD THE TRUCK INTO AN ISUZU DEALERSHIP MULTIPLE TIMES TO HAVE THIS ADDRESSED WITH NO PERMANENT FIX. THE PROBLEM CAN BE MASKED WITH NEW TIRES BUT IT RETURNS, WELL BEFORE THE TIRES HAVE REACHED WHAT SHOULD BE THE END OF THEIR LIFE. IF YOU GOOGLE "ISUZU DEATH WOBBLE" YOU WILL FIND THAT THIS IS A COMMONLY OBSERVED PROBLEM WITH NO KNOWN SOLUTION. IT'S CLEAR THAT THIS IS A DESIGN ISSUE AND IS ENDEMIC TO THIS VEHICLE. BECAUSE OF THE VIOLENCE OF THE SHAKING, THE SUDDEN, UNPREDICTABLE ONSET, AND THE NEED TO BRAKE SUDDENLY IN HIGHWAY TRAFFIC THIS IS A SERIOUS SAFETY ISSUE WHICH NEEDS TO BE ADDRESSED BY YOUR ORGANIZATION BEFORE SOMEBODY GETS KILLED. I'M SURE I'M NOT THE FIRST ONE TO CONTACT YOU ABOUT THIS
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- OXFORD, OH
THE VEHICLE REAR SUSPENSION RUSTED TO THE POINT THAT WHILE DRIVING THE STABILIZING BAR DETATCHED WHILE VEHICLE WAS ON THE ROAD. THE FAILURE OCCURED AFTER RECALL REPAIR WAS PREFORMED 7 YEARS EARLIER. AT THIS POINT THE IZUSU COMPANY IS ONLY WILLING TO BUY THE VEHICLE BACK AT 1888.00 US DOLLARS THW VEHICLE ONLY HAD 155000 MIL4ES AND IS 16 YEARS OLD. THE COMPANY INSPECTER STATED THAT THE RECALL FIX WAS ONLY A WAX WHICH I WAS NEVER ALERTED TO UNTILL AFTER THE FAILURE OCCURED. I THE COMPANY NOTIFIED ME OF THR RECALL FIX I WOULD HAVE TAKEN THE RESPONSIBLE STEPS TO FURTHER REINFORSE VEHICLE SUSPENION AS TI PREVENT AN UNSAFE HIGHWAY OCCUANCE.
Source: NHTSA WEB SITE -
2013 ISUZU NRR- NASHVILLE, TN
FRONT PASSENGER SIDE TIRE BLOW-OUT AT 68 MPH. THIS TIRE WAS CHECKED DURING THE PRE-TRIP VEHICLE INSPECTION AND WAS RECORDED TO HAVE 9/32 TREAD LEFT
Source: NHTSA WEB SITE