ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 ISUZU RODEO- ROCHESTER, NH
A PIECE OF THE FRAME FROM UNDERNEATH MY 2001 ISUZU RODEO HAS BROKEN OFF MAKING THE VEHICLE UNABLE TO BE DRIVEN. IT ONLY HAS 90,000 MILES AND THEY TELL ME THE FRAME IS 100% RUST AND CAN'T BE WELDED/REPAIRED. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- BLACKSTONE, MA
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT OBSERVED THAT THE DRIVER SIDE REAR OF THE FRAME EXHIBITED SEVERE RUST CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED OF A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). IN ADDITION, THE MANUFACTURER ADVISED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED UNDER THE RECALL. THE CONTACT STATED THE RECALL DID NOT PROVIDE AN OWNER NOTIFICATION SCHEDULE. ALSO, HE DISAGREED WITH THE RECALL REMEDY REPAIR. THE FAILURE MILEAGE WAS 114,000. UPDATED 01/11/2011*LJ UPDATED 04/01/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 ISUZU AXIOM- MOUNT DORA, FL
WHY WERE THE LAST TWO YEARS OF PRODUCTION(2003-2004) OF THESE VEHICLES NOT RECALLED TO BE TREATED TO SLOW RUSTING COMPONENTS IN THE UNDERCARRIAGE/FRAME ON ALL ISUZU RODEOS, HONDA PASSPORTS AND ISUZU AXIOMS. ALTHOUGH A LIMITED PRODUCTION, THE FINAL TWO YEARS ARE STILL GOING TO FAIL FROM SALT/CHEMICAL CONTAMINATION. I RECENTLY PURCHASED A 2004. IT WAS ADVERTISED AS BEING FROM NORTH CAROLINA. I LATER DISCOVERED THE OWNER ALSO LIVED AND USED THE VEHICLE FOR MOST OF IT'S ROAD USE IN NEW YORK AND MASSACHSETTS. IT TOO HAS HAD A LARGE DOSE OF ROAD CHEMICALS. THE RECALL CURRENTLY CALLS FOR ISUZU TO INSPECT AND APPLY A RUST PREVENTIVE COATING TO SLOW/DELAY CORROSION THAT WILL CAUSE THE FRAME TO FAIL. WHY NOT INCLUDE ALL OF THESE FRAMES IN THE SAFETY RECALL? THE EXISTING ISUZU DEALER NETWORK IS EXITING THE AUTOMOTIVE MARKET. IF THE LAST TWO PRODUCTION YEARS FAIL IN A YEAR OR TWO, THERE WILL NOT BE A DEALER NETWORK THAT WILL SERVICE AN ISUZU PRODUCT. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- SHREWSBURY, MA
I HAVE A 2001 ISUZU RODEO THAT HAS SEVERE ROT AND RUST ON THE ENTIRE FRAME. I AM FEARFUL THAT IT IS NO LONGER SAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
1996 ISUZU RODEO- SOUTHBRIDGE, MA
TL*THE CONTACT OWNS A 1996 ISUZU RODEO. THE FRAME WAS CORRODED AND COVERED WITH RUST. AFTER A ROUTINE MAINTENANCE CHECK THE CONTACT NOTICED THAT THE FRAME UNDERNEATH THE VEHICLE WAS CORRODED AND COVERED WITH RUST. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THERE WAS A RECALL BUT HIS YEAR, MAKE AND MODEL VEHICLE WAS NOT INCLUDED. THE MANUFACTURER CONFIRMED THAT HIS YEAR, MAKE AND MODEL VEHICLE WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 189,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2001 ISUZU RODEO- ORANGE , MA
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT ATTEMPTED TO HITCH A TRAILER AND OBSERVED THAT THE FRAME EXHIBITED EXCESSIVE CORROSION OF RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED WITH THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 ISUZU AXIOM- FENNVILLE, MI
DURING A NON RELATED SERVICE INSPECTION, THE MECHANIC AT A LOCAL DEALERSHIP POINTED OUT THAT THE FRAME OF MY 2002 ISUZU AXIOM WAS CORRODED SEVERELY ENOUGH THAT HE BELIEVED IT TO BE A SAFETY ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE. (AND THEREFORE WOULD NOT RECOMMEND PERFORMING THE ORIGINALLY REQUESTED SERVICE REPAIRS). THE FRAME HAS HUGE HOLES AROUND THE REAR AXLE CONNECTING ROD, AS WELL AS LONG CORROSION RELATED SPLITS IN THE FRAME IN THE AREA WHERE IT CROSSES OVER THE REAR AXLE ASSEMBLY. AS I NOW UNDERSTAND, THIS VEHICLE WAS DESIGNED UTILIZING THE ISUZU RODEO MODEL FRAME, WHICH HAS A HISTORY OF THE SAME PROBLEMS. MY CAR HAS A LITTLE OVER 109,000 MILES, AND IS IN VERY GOOD CONDITION OTHERWISE...BODY, INTERIOR, ETC. PRELIMINARY ASSESSMENTS INDICATE THE NEEDED REPAIRS TO THE FRAME WOULD BE MORE THAN THE VEHICLES VALUE . I HAVE TAKEN PICTURES OF SOME OF THE MENTIONED AREAS, AND UNFORTUNATELY AGREE WITH THE DEALERSHIP, THAT I AM NOW STUCK WITH A CAR WITH DESIGN DEFICIENCIES, MAKING IT UNSAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO SPORT- STOW, MA
I OWNED A 2001 ISUZU RODEO THAT I JUST HAD TO GET RID OF BECAUSE OF THE FRAME ROTTING IN HALF. I AM NOW IN A SITUATION WHERE I HAVE TO HAVE CAR PAYMENT. HAD IT NOT BEEN FOR THE FRAME, I WOULD STILL HAVE THE ISUZU BECAUSE MECHANICALLY IT WAS FINE BUT IMAGINE MY HORROR WHEN THE GARAGE TOLD ME I COULD NOT DRIVE THE CAR BECAUSE OF THE FRAME ROTTING IN HALF. *TR
Source: NHTSA WEB SITE -
1997 ISUZU RODEO- ENON, OH
TL* THE CONTACT OWNS A 1997 ISUZU RODEO. THE CONTACT STATED WHILE CHANGING THE OIL, HE NOTICED EXCESSIVE FRAME RUST UNDERNEATH THE VEHICLE. THE CONTACT CALLED TWO LOCAL WELDERS AND THEY STATED THAT THEY COULD NOT REPAIR THE FRAME. THE LOCAL WELDERS STATED THAT THE CONTACT'S YEAR, MAKE AND MODEL VEHICLE WAS UNDER RECALL. THE CONTACT CALLED THE MANUFACTURER REGARDING THE UNKNOWN RECALL AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS YEAR, MAKE AND MODEL. THE CONTACT STATED THE RECALL SHOULD BE EXTENDED TO LATER MODELS BECAUSE THIS OF THE KNOWN SAFETY ISSUE. THE FAILURE MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 ISUZU TROOPER- FOXBORO, MA
WE BOUGHT A 1997 ISUZU TROOPER IN FEBRUARY OF 2010 FROM A USED DEALER...THE REAR AXLE AND THE FRAME ARE SEVERELY ROTTED...THE VEHICLE IS UNSAFE AND WE HAVE THAT IN WRITING..WHAT CAN WE DO?...WE CAN'T GET OUR MONEY BACK...THE VEHICLE IS NOT DRIVABLE....PLEASE HELP. *TR
Source: NHTSA WEB SITE