ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 ISUZU RODEO- SOUTH BEND, IN
I DRIVE A 2001 ISUZU RODEO. IT HAS APPROXIMATELY 111,000 MILES ON IT AND IS IN GREAT SHAPE. IT IS GARAGED YEAR-ROUND IN SOUTH BEND, INDIANA. I STARTED HEARING A GRINDING NOISE AND PULLED OVER TO THE SIDE OF THE ROAD. UPON LOOKING UNDER MY VEHICLE I WAS SHOCKED TO FIND THE SHIELD THAT COVERS THE PLASTIC GAS TANK WAS ROTTED THROUGH. THE ENTIRE BOTTOM OF THE GAS TANK IS NOW VISIBLE AND THE SHIELD IS THE PART THAT HOLDS IT IN PLACE. I WENT TO A MECHANIC IMMEDIATELY AND HAD THE CAR LOOKED AT. WHEN THE MECHANIC PUT THE CAR ON THE LIFT HE SAW EXTENSIVE RUST AND SOME ROT UNDER THE VEHICLE ON THE FRAME. HE STATED THAT I WOULD NEED TO REPLACE THE SHIELD. AS OF RIGHT NOW IT IS UNSAFE TO DRIVE DUE TO THE GAS TANKS SHIELD BEING ROTTED OUT. THE MECHANIC TRIED TO ORDER ME A REPLACEMENT BUT HIS SUPPLIER SAID THE PARTS ARE NO LONGER BEING MADE. THE ONLY WAY I COULD GET ONE WOULD BE FROM A JUNK YARD AND MOST OF THE PARTS IN THERE WOULD MOST LIKELY BE ROTTED AS WELL. AND FEEL WRONGED BY ISUZU. I WOULD LIKE TO FILE THIS COMPLAINT AGAINST THEM AND EXPECT A RESOLUTION AS SOON AS POSSIBLE. I WOULD BE PERFECTLY HAPPY GETTING THE CAR FIXED, BUT I DO NOT WANT TO WAIT MONTHS FOR THAT TO HAPPEN. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. THANK YOU
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- CHESAPEAKE, VA
STATIONARY AT PARK DRIVEWAY, WOKE UP EARLY MORNING TO GO TO WORK AS I GO TO MY CAR MY KEY REMOTE WILL NOT WORK I HAVE TO MANUALLY KEY IN CAR TO OPEN DOOR.PUT THE KEY AND START THE CAR NOTHING HAPPENED. FOUND OUT BATTERY WAS DEAD, BUY NEW ONE STILL NOT STARTING FOUND OUT THE ALTERNATOR NOR WORKING AND THE MAIN FUSE WAS BLOWN. REPLACED NEW FUSE AND ALTERNATOR AND TRY TO START, 15AMP FUSE BLOWN ON MY PANEL CLUSTER GAUGE NOT WORKING ALTHOUGH CAR START AND THE BATTERY WAS NOT CHARGING. EVERYTIME I PUT A NEW 15AMP FUSE FOR PANEL IT WILL BLOWN. I GUESS THERE MUST BE SOMETHING AN ELECTRICAL SHORT OR GROUND THAT BLOW FUSE ON PANEL AND ALSO NOT CHARGING THE BATTERIES. ANY HELP ON RECALL I HAD MY CAR FOR 15 YEARS I NEVER BEEN TO ANY RECALL ON THIS CAR.
Source: NHTSA WEB SITE -
2008 ISUZU RODEO- SAN LORENZO, PR
FOR EVER WHEN I BOUGHT THE ISUZU NEVER HAVE BRAKES. I BRING MY RODEO TO MY DAUGTER TO STUDY IN A COLLEGE, AND SHE HAVE ONE ACCIDENT AND DESTROY THE CAR TOTALLY. THE CHASSIS BROAK AND I SALE THE REMAINIG OF THE CAR FOR PARTS.
Source: NHTSA WEB SITE -
2004 ISUZU ASCENDER- SNOOK, TX
THE LOW BEAMS ON MY HEADLIGHTS WILL GO OUT WITHOUT WARNING WHILE DRIVING AT NIGHT. MY DAYTIME RUNNING LIGHTS ALSO WILL TURN OFF WITHOUT WARNING AND TURN BACK ON BUT THIS IS NOT AS MUCH OF A SAFETY ISSUE AS WHEN IT HAPPENS DURING NIGHTTIME DRIVING. SOMETIMES MY HEADLIGHTS WILL NOT WORK FROM THE MOMENT I START MY CAR BUT MOST OF THE TIME THEY SHUT OFF DURING DRIVING. I CAN SWITCH THE HEADLIGHTS TO HIGH BEAMS AND THEY TYPICALLY WORK FINE. ONLY ONCE HAVE I HAD BOTH HIGH AND LOW BEAMS OUT AT THE SAME TIME. WHEN THAT HAPPENED I PARKED MY CAR AND LET IT SIT. WHEN I STARTED MY CAR AFTER ABOUT 30 MIN TO AN HOUR BOTH HIGH AND LOW BEAMS WERE WORKING AGAIN. MY HEADLIGHTS WILL GO OUT WHILE I'M DRIVING IN THE CITY, IN THE COUNTRYSIDE, ON THE HIGHWAY OR ON RESIDENTIAL STREETS, AFTER DRIVING FOR A WHILE OR EVEN WHEN I FIRST START MY VEHICLE AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS. THE REASON FOR MY HEADLIGHTS SPONTANEOUSLY GOING OUT IS UNKNOWN. THE PART THAT CAUSING THE PROBLEM IS UNKNOWN. IT DOES, HOWEVER, SEEM TO BE VERY SIMILAR TO ISSUES THAT HAS CAUSED GM TO DO A RECALL ON OTHER GM VEHICLES WHICH INCLUDES 2006-2009 (?) ISUZU ASCENDERS BUT DOES NOT INCLUDE MY 2004 ISUZU ASCENDER. THE FIRST TIME THAT I EXPERIENCED THIS WAS BACK IN JANUARY 2017. THE LAST TIME THAT I EXPERIENCED THIS WAS LAST NIGHT, MAY 4, 2017.
Source: NHTSA WEB SITE -
2002 ISUZU AXIOM- BALTIMORE, MD
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1999 ISUZU RODEO- MIDDLETOWN, OH
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. WHILE DRIVING 40 MPH, THE VEHICLE FISHTAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE POLICE, BUT A POLICE REPORT WAS NOT FILED. THE CONTACT BELIEVED THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) SHOULD APPLY TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT HE DID NOT MEET THE GUIDELINES FOR THE RECALL. THE FAILURE MILEAGE WAS 169,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 ISUZU NPR- FAYETTEVILLE, AR
TL* THE CONTACT OWNS A 2006 ISUZU NPR. THE CONTACT STATED THAT THE FRAME RAIL WAS RUSTED. THE CONTACT PRESSURE WASHED AND PRIMED THE FRAME. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE LINE WENT OVER THE FRAME RAIL ON THE FRONT PASSENGER SIDE TIRE AND CAUSED THE BRAKE PEDAL TO TRAVEL TO THE FLOOR. THE FAILURE OCCURRED WITHOUT WARNING AND MADE A LOUD SQUEAKY NOISE. THE CONTACT COULD NOT FIND A DEALER IN THE UNITED STATES THAT HAD A REPLACEMENT BRAKE LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOME PARTS WERE ORDERED FROM JAPAN. THE MANUFACTURER INFORMED THE CONTACT THAT THE ORDERS WERE ALL TAKEN, WHICH MEANT THAT THE CONTACT HAD TO WAIT FOR A FUTURE ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 ISUZU ASCENDER- CLEVELAND, OH
TL* THE CONTACT OWNS A 2006 ISUZU ASCENDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- MCKINLEYVILLE, CA
TL* THE CONTACT OWNED A 2000 ISUZU RODEO. WHILE DRIVING 25 MPH, THE CONTACT BECAME DISTRACTED AND CROSSED THE YELLOW LANE LINES. IN AN ATTEMPT TO AVOID AN ONCOMING VEHICLE, THE CONTACT JERKED THE VEHICLE TO THE SIDE AND CAUSED THE VEHICLE TO ROLLOVER. THE VEHICLE CRASHED INTO THREE TREES AND ROLLED OFF A CLIFF. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT AND CAUSED THE CONTACT TO BE THROWN AROUND INSIDE THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM, A CONCUSSION, AND INJURIES TO THE RIGHT KNEE THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1994 ISUZU TROOPER- SAN PEDRO, CA
22 YEARS AGO, ON FEB. 22, 1995 I WAS DRIVING DOWN SILVERADO CANYON RD., WHICH IS A VERY CURVY 2 LANE ROAD. AFTER A CURVE I SAW 2 CARS DRIVING TOWARDS ME, ONE PASSING THE OTHER, COMING TOWARDS ME IN MY LANE. I DID THE ONLY THING I COULD AND MOVED ~5-7 FEET TOWARDS THE RIGHT AND FLIPPED OVER IN A COUNTER-CLOCKWISE DIRECTION. MY TRUCK DID NOT HAVE TAKATA AIRBAGS (SO THEY TOLD ME) BUT MY AIRBAGS DID NOT DEPLOY. WHEN I TOLD THIS TO THE ISUZU SPOKESPERSON (2-3 YRS LATER) HE TOLD ME THAT NO CAR'S AIRBAGS DEPLOY IN ROLLOVERS BECAUSE THEY ARE NOT PROGRAMMED TO DO SO. WHEN I ASKED WHY HE SAID THAT IN STUDIES THAT WERE DONE THERE WASN'T ANY INCREASE IN SURVIVAL IN ROLLOVERS EITHER WITH OR WITHOUT DEPLOYMENT OF AIRBAGS. CAN YOU IMAGINE HOW I FELT. WHAT ABOUT THE PEOPLE WHO DO SURVIVE? WHAT ABOUT ME AND EVERYONE ELSE IN A LEFT HANDED (COUNTERCLOCKWISE) ROLL. I KNOW BECAUSE I WAS IN A CLOCKWISE ROLL TOO AND MY HEAD STAYED STRAIGHT UP AND I SURVIVED BETTER. IN A LEFT ROLL THE DRIVER'S HEAD HITS THE WINDOW AND THEY OFTEN DON'T SURVIVE. IF THEY DO THEY WILL HAVE A SEVERE TRAUMATIC BRAIN INJURY AND ARE USUALLY DISABLED FOR THE REST OF THEIR LIVES. I WAS IN A COMA FOR TWO WEEKS AND SPENT TWO YEARS IN NEUROREHABILITATION. I WISH I WAS ABLE TO WRITE THIS TO YOU MUCH SOONER BUT PLEASE WHEN THE NEW AIRBAGS COME IN, MAKE SURE THEY DEPLOY IN ROLLOVERS TOO. I HOPE THIS LETTER MAKES UP FOR THE PEOPLE WHO DIED IN ROLLOVERS IN THE PAST TWENTY YEARS. YOU SEE I'M A MEDICAL DOCTOR WHO HOPES TO SEE SOME GOOD COME OUT OF MY SURVIVING THAT TERRIBLE CAR ACCIDENT. EVEN MY INSURANCE, STATE FARM SAID I WAS IN A SINGLE CAR ACCIDENT WHEN I SAW WHITE AND RED PAINT ON THE LEFT SIDE OF MY GREEN ISUZU TROOPER. I WISH I COULD HAVE WRITTEN THIS SOONER BUT I HAVE MANY LONG TERM MALADIES THAT CAUSED ME TO KEEP FORGETTING. MAYBE GOD REMINDED ME TO WRITE WHEN THE TAKATA RECALL WAS GOING ON. THEY'RE IN MILLIONS OF CAR
Source: NHTSA WEB SITE