2017 JAGUAR F-PACE Complaints

This car had about 27, 950 miles on it! While driving the low coolant light came on. Stopped at once and checked the coolant level. I was only slightly low. Added more coolant and light went out, this was about one week ago, 3/3/2024. The next day after two miles, low coolant light. Again added more coolant. The next day after a few miles, the car smelled of oil or something unusual, a burning smell, as my wife was driving it, no warning lights this time, this happened while stopped at a stop light. Suddenly the entire front of the car was covered with smoke! My wife said she thought the car was on fire. She pulled into a parking lot and stopped the car. The smoke subsided and she called me. The car did not appear to be overheated and the temperature gauge was normal. Adding more coolant temporally solved the issue. I have taken the car into the Jaguar dealer and they immediately knew what the problem was, seems that ALL 2017 JAGUARS have this problem. An internet search verified the problem is so well know that Jaguar changed the defective parts and issued a service bulletin addressing this problem, BUT even though our car is well within the warranty mileage, the Jaguar dealers said that I would have to pay in excess of $3600 to get our car repaired! This is outrages! the car is not safe to drive and Jaguar is well aware of the problem, yet they refuse to correct it unless the customer pays for Jaguar's faulty design!!

On [XXX] I stopped at a local gas station to refuel. Immediately after leaving the gas station I heard a loud noise and the car went into limp mode. All the warning light were illuminated and lots of white smoke poured out of tailpipes. The diagnosis was that the turbo had filled with oil destroying both the turbo and motor. Total repair costs were close to $17,000 for remanufactured turbo and motor. This seems to be the exact same issue others have noted. There are class action law suits in the UK, Australia and the US for dpf failure leading to engine and turbo failure. Car has 95,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was accerelating from stop, heard a pop and vechical went into limp mode with several warnings on dash. Pulled over and white smoke was coming from exhaust. Turbo had blown and sucked all oil into exhaust and catalytic converter. Repairs were 6k. I was lucky as it did not blow engine.

The contact owns a 2017 Jaguar F-PACE. The contact stated that after starting the vehicle, the contact became aware that the instrument cluster was not functioning as needed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V052000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 135,000.

The impeller fan on the turbo was improperly balanced and caused shrapnel to travel downstream through the turbo, engine, diesel particulate filter and the exhaust system. When this happened the vehicle immediately shut down and was unable to drive. Had this happened on a highway or busy road, an accident would have been called. When the vehicle was towed to the dealership, the technician informed us that there was another model in their shop with the exact issue being repaired. The vehicle had been properly maintained with the manufacturer's service at required intervals. There was no indication that there were any issues related to this incident before it occurred. Here is a link to the service video upon diagnosis: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving alert system displays “charging system fault” without any further warning car begins to slow down and all the system alerts start flashing, windshield wipers come on and then car come to stop. Unable to put car in park or unable to shut it off.

2017 Jaguar fpace with 52k miles starting leaking coolant and is in the dealership for an expensive repair and suggested below parts needs replacement. Repair alone costs $4000 as it is of factory warranty. 1) waterpump 2) coolant pipes and hoses 3) belts Also opened a case with Jaguar but no response yet. Seen lot of Jaguar forums with coolant leaks which should have been taken care as part of recalls. Manufacturer should address the quality issues on coolant leaks. Being branded alone doesn’t suffice , they should maintain the reliability.

Catastrophic "Critical" coolant system failure. Resulting in vehicle completely disabled on the roadside. Police and Fire Dept. responded. I have been communicating with Jaguar North Scottsdale and Jaguar Land Rover North America LLC for resolution. The Coolant System defective parts were identified in 2017, newly designed "y" pipe and outlet pipes, single extruded pipes, have been available since 2018. (See Attached Technical Bulletin). Jaguar has not offered these repairs under warranty or recall to their vehicle owners, rather, shifting the blame on the consumer. JLR has had knowledge and remedy to their disposal and have done nothing to rectify the poorly designed Coolant System, which under many circumstances has also created catastrophic engine failure, warped heads and engine block. The Service Manager at Jaguar North Scottsdale admitted that the, "coolant system was poorly designed at best".Jaguar Forums on the internet are filled with numerous complaints about this issue; this could obviously be rectified through a recall, as evidenced by the fact that JLR Service Departments have available for installation, the redesigned parts. There were no gauges or impending warning messages prior to the "critical alert" message which displayed simultaneously with steam pouring from underneath the hood and exiting the exhaust system.

The contact owns a 2017 Jaguar F-Pace. The contact stated while depressing the brake pedal there was a squeaking sound coming from underneath the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the rear brake pads failed and needed to be replaced. The rear brake pads were replaced; however, approximately a month later, the squeaking noise returned. The vehicle was returned to the dealer where the brake pads were cleaned but the failure reoccurred. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 52,344. The consumer stated the manufacture was made aware of the problem. The dealer was unable to assist with the vehicle because there were no recalls listed.

Gear selector sticks at start-up and doesn't raise up to engage the car out of park. Have turn off the vehicle and re-start for the gear selector to raise. Trunk hatch will sometimes raise only part-way. Interior light panels for trunk button do not illuminate.