2018 JAGUAR F-PACE Complaints

The rear seat belts in this specific configuration of the F-Pace have an issue where they get caught in the panel casing and then do not retract. The configuration matters (with rear heated/recline seats) because it gets caught in the panel that is unique to this configuration. The seat belts appear to work, but if you pull it angled too far away from the door (toward the middle of the car), the belt gets caught in the plastic panel, and then you can't get it to retract unless you force it back out of the plastic and out toward the door. High back booster seats reposition the seat belt in such a way so that this issue occurs every time. We tried with 3 different brands. The issue is that you can install the booster fine, and buckle your child in, without noticing a problem. But if that child leans forward at any point, the seat belt stays loose. We did not notice the first time driving with a high back booster, and I'm sure other parents would not, either. We tried with a backless booster, as well. These do not reposition the seat belt as much, and still the issue occurs but not as consistently. I tried as an adult without any booster seat, and was able to replicate as well, meaning any child, regardless of size, could end up with the seat belt hanging loose if they lean at any point. I brought this to our local Jaguar dealership repair technicians, and they said it was not an issue and suggested that instead we pull the seatbelt all the way out then retract, so that it locks in place tight across our child using the automatic locking retractor mechanism. This is obviously extremely unsafe and not the real solution to this issue. We're left unable to use high back boosters with this car, and even unable to use backless boosters safely. It was fine when we used LATCH and didn't need the seat belt, but now I don't feel that we can use our car with kids in the back.

after 4 and a half years I started obbserving a strange exhaust noise when accelerating which a shirt while later became accompanied by a shuddering/shaking of the engine when accelerating

The contact owns a 2018 Jaguar F-Pace equipped with Continental Tires, Tire Line: Cross Contact XL Sport, Tire Size 265/40/R22, DOT Number: HW6FD44K. The contact stated that while his wife was driving approximately 75 MPH, there was a loud pop coming from the rear-end of the vehicle. The contact stated that his wife saw no warning lights illuminated. The contact stated that his wife was able to safely pull off of the highway. The contact stated that there was damage to the driver’s side rear inner fender liner, and to the rear bumper plastic cover which was fractured at one corner nearby the wheel well. The contact saw that the driver’s side rear tire was missing a strip of tread around the entire outside edge of the tire which exposed the steel belt. The contact changed the tire with the spare tire and drove the vehicle to the residence. The vehicle was then towed to a repair facility. The vehicle was not diagnosed or repaired. The manufacturer had not been contacted. The failure mileage was approximately 36,000.

IN OCTOBER 2018 I HAD RECENTLY PURCHASED A USED 2018 JAGUAR F-PACE. I WAS BACKING INTO THE GARAGE AND NOTICED A BAG LAYING IN MY PATH. I PUT THE CAR IN PARK (I THOUGHT), LEFT THE DRIVER DOOR OPEN, GOT OUT OF THE CAR AND WALKED INTO THE GARAGE TO PICK UP THE BAG. AS I BENT OVER TO PICK UP THE BAG, I HEARD A NOISE AS THE JAGUAR WAS COMING TOWARD ME WHEN THE OPEN DOOR OF THE JAGUAR HOOKED ONTO THE OTHER CAR IN THE GARAGE. I HAD NO ESCAPE PATH BUT THE DOOR STOPPED THE CAR FROM COMING ALL THE WAY TO THE WALL. IF IT HAD NOT, I WOULD HAVE BEEN TRAPPED AGAINST THE BACK WALL OF THE GARAGE. THERE WAS SIGNIFICANT DAMAGE TO THE DOOR,, FENDER, HOOD, ETC FROM THE IMPACT AND THE OTHER CAR HAD BUMPER AND OTHER DAMAGE. THIS WAS CAUSED BY THE DIAL SHIFTER NOT GOING ALL THE WAY TO PARK, BUT FEELING LIKE IT WAS ENGAGED. I HAD THE DOOR OPEN, THE CAR WAS NEW TO ME, SO THERE WERE DINGS FROM THE CAR, BUT I DIDN'T RECOGNIZE THEM AS "NOT IN PARK" BUT THOUGHT IT WAS JUST BECAUSE THE DOOR WAS OPEN.

TL* THE CONTACT OWNS A 2018 JAGUAR X671 (NA). WHILE DRIVING IN THE SNOW, THE SNOW PILED UP UNDERNEATH THE WIPER BLADES AND THE SENSORS STOPPED THE WIPERS FROM WORKING. THE FAILURE CAUSED THE CONTACT TO HAVE POOR VISIBILITY WHILE DRIVING. THE DEALER (CHERRY HILL JAGUAR, 2000 NJ-70, CHERRY HILL, NJ 08003, (856) 424-5300) WAS CALLED AND SUGGESTED THE CONTACT TAKE A VIDEO OF THE OCCURRENCE. THE CONTACT RECORDED A VIDEO AND EMAILED IT BACK TO THE DEALER WHO INFORMED THE CONTACT THAT THE SERVICE MANAGER WOULD CALL HIM BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,930. *TT*JB

TL* THE CONTACT OWNS A 2018 JAGUAR F-PACE. WHILE DRIVING VARIOUS SPEEDS, THE INFOTAINMENT SCREEN SEIZED AND CAUSED THE BACKUP CAMERA TO BECOME INOPERABLE WHILE THE VEHICLE WAS IN THE REVERSE POSITION. WHILE THE VEHICLE WAS IN MOTION, THE FAILURE CAUSED ALL OF THE LIGHTS ON THE INSTRUMENT PANEL TO TURN OFF. THE VEHICLE WAS TAKEN TO JAGUAR MORRIS COUNTY (275 MAIN ST, MADISON, NEW JERSEY 07940, (973) 377-0240) WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS TAKEN TO JAGUAR FREEPORT (146 WEST SUNRISE HIGHWAY, FREEPORT, NEW YORK 11520, (516) 771-9700) AND THE BATTERY WAS DISCONNECTED FROM THE ELECTRICAL SYSTEM. IN ADDITION, THE DEALER PERFORMED A HARD RESET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REPLACED THE VEHICLE TWICE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT AVAILABLE.

CAR HAS OWN MIND DIES ON ME REGARDLESS OF SPEED GETS OFF WITHOUT ANY PRIOR WARNINGS TOOK IT TO DEALERSHIP NO SOLUTIONS LAST ONE HAPPENED IN AUGUST 24/2018 TOOK IT TO THE DEALER AND AS IF TODAY STILL IS THERE

MY VEHICLE WAS IN MOTION ON A CITY STREET TRAVELING 40 MILES PER HOUR AND I COLLIDED HEAD ON WITH ANOTHER VEHICLE WITHOUT BRAKING. THE AIRBAGS DID NOT DEPLOY AND BECAUSE OF THAT I SUSTAINED SERIOUS INJURIES; SEVER CONCUSSION, 3 BROKEN VERTABRAE, AND TORN LIGAMENTS AND TENDONS IN MY RIGHT ANKLE (DRIVING FOOT). IF THE AIRBAGS HAD DEPLOYED I WOULD NOT HAVE SUFFERED THE INJURIES I DID, THIS IS A BRAND NEW CAR/MODEL AND I BELIEVE THERE IS A DEFECT IN THE FRONTAL AIRBAG SENSOR COMPONENT.

TOO MANY WARNING LIGHTS COMES ON TRIANGLE WARNING LIGHT TRACTION WARNING LIGHT STABILITY CONTROL NOT AVAILABLE DRIVE WITH CARE JAGUAR DEALER DON'T KNOW WHAT TO DO DON'T KNOW HOW TO REPAIR I LEASED FEB 2018 (1ST 2 MONTHS WAS OK) HOWEVER MAY, JUNE & AS OF TODAY 07/25/2018 ITS BACK TO THE DEALERSHIP WITH SAME REPAIR FOR THE 6TH TIME - THEY KEEP STATING THEY CORRECTED BUT SAME WARNING LIGHTS KEEPS COMING ON, AFTER THE 5TH TIME ATTEMPTED REPAIR FOR LOOSE WIRING HARNESS CONNECTOR, I REPORTED ENGINE SHUTS OFF ON HIGHWAY (INTERMITTENTLY) ALL THE WARNING LIGHTS COMES ON WHEN DRIVING TOO. THIS SHOULD BE A SAFETY RECALL BEFORE SOMEONE GETS KILL

TL* THE CONTACT OWNS A 2018 JAGUAR F-PACE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V090000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (LAND ROVER JACKSONVILLE, 11211 ATLANTIC BOULEVARD #1, JACKSONVILLE, FLORIDA 32225) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.