2017 JAGUAR F-PACE Complaints

MY WIFE WAS AT A STOP SIGN AND PROCEEDED TO MAKE A LEFT HAND TURN. ONCE COMPLETING THE TURN ONTO A 35MPH ROAD SHE HEARD WHAT SHE DESCRIBED AS A "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. SHE PULLED OVER IMMEDIATELY AND CALLED ME. I THEN CALLED JAGUAR OF PORTLAND AND DESCRIBED WHAT HAPPENED. HE SAID TO TURN THE CAR OFF AND BACK ON AGAIN. IF THE "RESTRICTED PERFORMANCE" ICON IS GONE THAN GO AHEAD AND DRIVE IT HOME. MY WIFE DID EXACTLY THAT AND THE ICON WAS GONE SO SHE PROCEEDED DOWN THE ROAD AGAIN. SHE DROVE ABOUT 2,000 FT. WHEN SHE SAID SHE NOTICED SOME WHITE SMOKE COMING FROM THE EXHAUST SO SHE PULLED OVER AND SHUT THE CAR OFF AGAIN. I THEN CONTACTED JAGUAR ROADSIDE AND THEY PICKED THE CAR UP. I HAVE BEEN TOLD THAT THE TURBO HAD GONE OUT AND THAT THE ENGINE WAS GOING TO NEED REPLACED. ALL OF THIS AFTER ONLY A WEEK TO A WEEK AND A HALF AFTER JAGUAR PERFORMED A FULL MAINTENANCE/SERVICE ON THE VEHICLE AND REPLACED A THERMOSTAT. UPON DOING SOME RESEARCH IT'S BEEN FOUND THAT A LOT OF PEOPLE WITH THE SAME VEHICLE, AROUND THE SAME MILEAGE, ARE HAVING ENGINES REPLACED.

WHILE DRIVING ON THE 75 HWY MY TIMING CHAIN BROKE (COMMON FOR THIS ENGINE, I AM FINDING OUT) AND THE ENGINE SHUT OFF CAUSING ME TO BRAKE AND NEARLY GETTING REAR ENDED. THEN WHILE TRYING TO CROSS TWO LANES TRYING TO GET TO THE SHOULDER WITHOUT ANY POWER, I NEARLY GOT HIT SEVERAL TIMES. BEYOND A MAJOR SAFETY ISSUE, TIMING CHAIN FAILURE RESULTING IN NEEDING NEW ENGINE.

WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHICLE. PHOTOS AND VIDEO AVAILABLE.

WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED. STOPPED TO GET GAS AND AFTER RESTART THE CHECK ENGINE LIGHT WAS GONE. LATER THAT EVENING WHILE DRIVING NORMAL SPEED LIMIT THERE WAS A LOUD CHATTER FROM THE ENGINE AND THEN WHITE SMOKE BILLOWED FROM THE EXHAUST. PULLED OVER TO THE SIDE OF THE ROAD AND TRIED TO RESTART. ONE CLICK BUT THE VEHICLE DID NOT RESTART.

TL* THE CONTACT OWNS A 2017 JAGUAR F PACE S EQUIPPED WITH PIRELLI TIRES, TIRE LINE: P ZERO, TIRE SIZE: 265/40R/22. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A WOBBLE IN THE TIRES. THE VEHICLE WAS TAKEN TO JAGUAR PORTLAND LOCATED AT (10125 SW WASHINGTON SQUARE RD, PORTLAND, OR 97223) WHERE IT WAS CONFIRMED THAT THE TIRES HAD EXCESSIVE ROLL FORCE. THE CONTACT STATED THAT 3 OF 4 TIRES WERE DEFECTIVE. THE CONTACT WAS NOT INFORMED WHICH OF THE THREE TIRES WERE DEFECTIVE. THE TIRES WERE NOT REPLACED. THE CONTACT STATED THAT THESE WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 38,000 AND THE TIRE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

THE CAR HAS HAD TO HAVE 3 ENGINES. CAR OVERHEATED THE LAST TIME WHILE DRIVING IN CITY AND HAD TO HAVE TOWED TO DEALERSHIP.

TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE, PULLED OVER, AND HAD THE VEHICLE TOWED TO RUSNAK/PASADENA JAGUAR (337 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3162). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PERFORMANCE RESTRICTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

THE VEHICLE, WHICH WAS LESS THAN 18 MOS OLD, WAS AT RANDOM TIMES HAVING DIFFICULTY STARTING (CHUGGING AND HESITATING). I TOOK IT INTO THE SHOP, AND AFTER ONE DAY THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. THEN, ABOUT A WEEK LATER I WAS SITTING AT A RED LIGHT IN HEAVY TRAFFIC WHEN THE VEHICLE SUDDENLY AND UNEXPECTEDLY SHUT OFF. I DEPRESSED THE BRAKE AND PRESSED THE BUTTON TO START THE CAR, BUT NOTHING HAPPENED. THEN, I PRESSED IT AGAIN AND IT CHUGGED A LITTLE. I PRESSED IT AGAIN AND IT CHUGGED AND HESITATED A BIT BEFORE STARTING. THE LIGHT HAD ALREADY TURNED GREEN AND I WAS HOLDING UP TRAFFIC. I WAS ABLE TO DRIVE HOME AND CALLED THE JAGUAR LAND ROVER DALLAS DEALERSHIP TO ALERT THEM TO THE PROBLEM AND WAS TOLD THEY COULDN'T GET TO IT FOR AT LEAST TWO TO FIVE WEEKS BECAUSE THEY HAD SO MANY OTHER CARS IN FOR SERVICE! I DID SOME ONLINE RESEARCH AND SAW OTHERS HAVE HAD THIS SAME ISSUE. IT SEEMS TO BE A PROBLEM WITH THE ENERGY SAVING AUTO STOP/START FEATURE THAT MUST BE DISABLED EVERY TIME ONE STARTS THE VEHICLE TO RENDER IT SAFE TO DRIVE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED AND ADDRESSED.

VEHICLE WENT IN FOR NOISE IN FRONT END. LESS THAN 2000 MILES LATER THE FRONT SUSPENSION DISCONNECTED FROM VEHICLE WHILE DRIVING. UNABLE TO STEER VEHICLE. JAGUAR SAYS DEALER MAY HAVE DONE SOMETHING WRONG. DEALER SAYS CAR IS DEFECTIVE. LUCKILY I WAS GOING AT LOW SPEED WHEN PASSENGER SIDE WHEEL ASSEMBLY BECAME DISCONNECTED FROM CHASSIS. DRIVERS SIDE WAS COMPLETELY LOSE AND READY TO BECOME DISENGAGED FROM CHASSIS. VEHICLE WAS IN MOTION ON CITY STREET TURNING. IF THIS WAS AT ANY SPED, THE VEHICLE WOULD HAVE LOST CONTROL.

CARBON MONOXIDE SPONTANEOUS RELEASE IN GARAGED, STOPPED VEHICLE AT 11:45 PM. DISCOVERED 20 PPM IN GARAGE WHERE CAR PARKED. ENGINE OFF BUT "WHIRRING" SOUND FROM UNDER HOOD. REMOVED CAR FROM GARAGE AND CARBON MONOXIDE MONITOR DROPPED TO "0". NO FATA