2011 JAGUAR XF Complaints
View complaints related to 2011 JAGUAR XF. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2011 JAGUAR XF. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JAGUAR XF- DAVISON, MI
WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR
Source: NHTSA WEB SITE -
2011 JAGUAR XF- DEERBORN, MI
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED AFTER DEPRESSING THE BRAKE PEDAL AND ACTIVATING THE PUSH TO START FEATURE THE VEHICLE SUDDENLY ACCELERATED IN REVERSE WITHOUT ANY WARNING. THE VEHICLE ALSO SUDDENLY STOPPED AT THE END OF HER DRIVEWAY. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER PERFORMING A DIAGNOSTIC TEST THEY ADVISED HER THAT THE REPORT WAS SENT TO THE UNITED KINGDOM FOR INTERPRETATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE, CURRENT MILEAGE AND VIN WERE UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JAGUAR XF- ORMOND BEACH, FL
PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSURE WILL NOT INCREASE SPEED BEYOND SET SPEED. SYSTEM FAILED, AND A SURGE IN SPEED TO 90 MPH FROM SET 69 MPH HAPPEN.INCIDENT IMMEDIATELY REPORTED TO JAGUAR OF HUNTINGTON,1249 E. JERICHO TURNPIKE, HUNTINGTON, NY, 11743(631-427-2708) TECH COULD NOT DUPLICATE CUSTOMER COMPLAINT AT THAT TIME. ACCELERATOR PRESSURE HAD BEEN APPLIED DUE TO MANY HOURS OF OPERATING FROM TRIP FROM FLORIDA TO HUNTINGTON, NY(SELLING DEALER'S LOCATION). ASL MAY HAVE BECOME DISABLE AND ERRONOURSLY RESPONDED TO PETAL POSITION. HARD BRAKING APPLIED TO AVOID COLLISION WITH MERGING VEHICLES ON I 95 IN MARYLAND. *TR
Source: NHTSA WEB SITE -
2011 JAGUAR XF- SANDUSKY, OH
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY BRAKE DUST ACCUMULATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JAGUAR XF- BRYN MAWR, PA
I WAS ON HIGHWAY WITH MY FAMILY TRAVELLING 60 MPH WHEN THE CAR SUDDENLY ACCELERATED.. I TOOK MY FOOT OFF THE GAS AND THE SPEED FAILED TO DECREASE. I APPLIED THE BRAKES WHICH DID WORK BUT THE ENGINE STILL CONTINUED TO RACE. . THE BRAKES OVERTOOK THE ACCELERATION AND SLOWED THE CAR BUT EACH TIME I TOOK MY FOOT OFF THE BRAKES THE CAR RESUMED ACCELERATING AT A HIGH SPEED( WITHOUT MY FOOT ON THE GAS.) I SLOWED THE CAR BY APPLYING WITH FORCE THE BRAKES WHICH WAS CAUSING A BURNING SMELL PROBABLY FROM THE BRAKE PADS. I DROVE THE CAR TO THE CLOSEST SHOULDER OF THE HIGHWAY ( ABOUT 1/2 MILE) THAT I ENCOUNTERED AT WHICH POINT I PLACED THE CAR IN NEUTRAL WHILE IT WAS STILL MOVING SLIGHTLY WHILE MY FOOT PUSHING HARD AGAINST THE BRAKE.. WHILE THE CAR WAS IN NEUTRAL THE ENGINE STILL CONTINUED TO RACE ALTHOUGH THE CAR WAS STATIONARY AT THAT POINT. I TURNED OFF THE ENGINE AND THEN WAITED ABOUT FIVE MINUTES. AFTER FIVE MINUTES I TURNED ON THE ENGINE AT WHICH TIME IT WAS NOT RACING. THE CAR WAS TAKEN TO MY JAGUAR DEALERSHIP AND LEFT THERE FOR THREE DAYS. A REPORT WAS SENT BY THE DEALER TO JAGUAR ALTHOUGH MY DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION. *TR
Source: NHTSA WEB SITE -
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2011 JAGUAR XF- HIGHLAND BEACH, FL
VIBRATION THAT CAN BE HEARD AND FELT IN THE GAS PEDAL AT APPROX. 1400-1500 RPM. *TR
Source: NHTSA WEB SITE -
2011 JAGUAR XF- ALEXANDRIA, VA
I PURCHASED A 2011 XF THE LAST DAY OF JULY 2010. DURING THE TEST DRIVE AND DURING THE FIRST WEEK, THE CAR HESITATES (FEELS LIKE IT IS RUNNING OUT OF GAS) AND THERE APPEARS TO BE GRINDING UNDER THE ACCELERATION PEDAL. WITHIN WEEKS, THE ENGINE STUMBLED AND STALLED. THESE INCIDENTS OCCUR WITHOUT WARNING AND ARE DANGEROUS; COULD CAUSE AN ACCIDENT. UPDATED IVOQ 10/08/10 *TR
Source: NHTSA WEB SITE -
2011 JAGUAR XF- NEW YORK , NY
I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM MESSAGE INDICATED AN OVERHEATING CONDITION. *TR
Source: NHTSA WEB SITE