JAGUAR Complaints

IN TWO OCCASIONS THE VEHICLE HAS ACCELERATED WITH NO APPARENT REASON AFTER THE BRAKES WHERE APPLIED. IN THE LATEST INCIDENT I WAS PARKING THE VEHICLE IN A FAST-FOOD RESTAURANT WHEN IT HAPPENED, THANKFULLY NO OTHER CARS WHERE AFFECTED BY THE INCIDENT. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL RELATED WITH THIS TYPE OF OCCURRENCE. *TR

THE PASSENGER AIRBAG DOES NOT PROPERLY WORK AND THE MANUFACTURER REFUSED TO REPAIR. MY WIFE WEIGHS APPROXIMATELY 100 POUNDS AND THE MANUFACTURER CLAIMS THE AIR BAG IS DESIGNED TO NOT WORK FOR PASSENGER 100 POUNDS OR LESS. THIS IS A SERIOUS SAFETY ISSUE AND I WOULD LIKE NHTSA TO INVESTIGATE THIS VERY DANGEROUS CONDITION. *TR

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN COMPLETED. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN THE RECALL. WHILE INSIDE THE VEHICLE, THE CONTACT WOULD SMELL A FUEL ODOR AND NOTICED FUEL LEAKING FROM THE VEHICLE ONTO THE DRIVEWAY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SEIZED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 67,543.

DUE TO A DESIGN ERROR WHEN ICE BUILDS UP ON THE WHEEL WELL IN COLD CLIMATES THE DRIVER IS PREVENTED FROM STEERING THE VEHICLE. WHEN IT WAS REQUIRED TO MAKE A SUDDEN TURN TO AVOID A ROAD HAZARD THE STEERING FAILED AND CAUSED AN ACCIDENT. THIS CAR HAS ALSO CAUSED PROBLEMS WITH INSIDE AIR QUALITY DUE TO AN OIL LEAK IN THE OIL PAN GASKET. THIS HAS BEEN AN ON GOING PROBLEM THAT THE MANUFACTURER HAS REFUSED TO WARRANT DUE TO THE COMPLEX NATURE OF THE REPAIR. *TR

THIS IS AN ONGOING PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS IN AN ATTEMPT TO FIX THE LOW SUSPENSION PROBLEM. MY CAR HAS SLOWED DIRECTLY ON THE EXPRESSWAY WHILE DRIVING 70 MPH. IN ADDITION, THE CAR WAS SO LOW THAT IT DRUGGED THE BOTTOM. THE ONLY SOLUTION WAS TO HAVE IT TOWED. THIS PROBLEM HAPPEN LAST YEAR AND I HAD TO RENT A CAR ALL WINTER LONG UNTIL THE WHETHER WARMED UP. I THOUGHT THE PROBLEM WAS RESOLVED BUT IT STARTED AGAIN WITH LOW TEMPERATURE OF 30 DEGREES. JAGUAR SHOULD REFUND OUR MONEY FOR THIS PROBLEM BECAUSE THIS SHOULD HAVE BEEN A RECALL. *TR

TL* THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER'S AND REAR WINDOWS FRACTURED DURING THE CRASH AND AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE FACE, HEAD AND LEFT ARM. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 74,000.

MY VEHICLE WAS TAKEN TO THE DEALERSHIP IT WAS PURCHASED FOR AN AC REPAIR IN SEPTEMBER. I WAS THEN INFORMED THAT BOTH FRONT CONTROL ARMS AND BOTH BALL JOINTS NEEDED REPLACING IMMEDIATELY FOR $3,000! I WENT HOME AND CHECKED ONLINE TO FIND THAT MY CAR HAD A RECALL ISSUED (RECALL #6434) FOR THE EXACT ITEMS I WAS NOW BEING TOLD TO REPLACE. I AM THE ORIGINAL OWNER AND NEVER RECEIVED ANY CORRESPONDENCE REGARDING THIS RECALL AND I STILL RESIDE AT THE SAME ADDRESS. I'VE ASKED BOTH THE DEALER AND JAGUAR TO PLEASE TAKE CARE OF THE RECALL BUT THEY ARE STALLING; I AM NOW WORRIED ABOUT MY SAFETY IN MY AUTOMOBILE. THE FACTS ARE THAT 38,681 OF THEIR AUTOS WERE AFFECTED BUT ONLY A FEW WERE REPAIRED-- [XXX] AT JAGUAR 800-452-4827 IS PROPOSING $659 TO APPLY TO THE $3,000 I WOULD OWE. I HAVE SENT TWO ADDITIONAL E-MAILS ASKING TO SPEAK TO A SUPERVISOR. AS OF TODAY, I HAVE NOT BEEN CALLED, NOR HAS THERE BEEN ANY REPLY TO MY 2 E-MAILS ASKING WHY THEY WON'T REPAIR MY CAR. I NEED HELP TO GET THIS MATTER RESOLVED. IT IS WRONG TO NEVER CONTACT ME AND NOW EXPECT ME TO PAY FOR THE REPAIR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

I GOT IN MY CAR TO LEAVE AND THE DASH KEEP SAYING APPLY PARKING BRAKE TRIED TO AND THE PARKING BRAKE WOULD NOT RELEASE. *TR

THE DASHBOARD IS BUBBLED UP AND SEPARATED CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAVIGATION SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. *TR

TL* THE CONTACT OWNS A 2001 JAGUAR S. THE CONTACT STATED WHILE REVERSING AT LOW SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE DRIVER FRONT SIDE OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT, WHERE IT WAS DIAGNOSED THAT THE STABILIZER LINK, RIGHT LOWER BALL JOINT, FRONT WHEEL LINER AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,330.