JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JAGUAR XF
    - LA CRESCENTA, CA

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, A RESTRICTED PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SHAKING AND THERE WAS FUEL ODOR PRESENT. THE CONTACT SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THERE WAS FUEL LEAKING AND THE FUEL INJECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JAGUAR XK8
    - LOCKHART, TX

    WHILE DRIVING THE VEHICLE THE DRIVERS SEAT SUDDENLY BEGAN MOVING FORWARD WITH THE SEAT BACK LEANING FORWARD AS WELL. THIS FORCED ME UP AGAINST THE STEERING WHEEL ALMOST CRUSHING ME. I TRIED TO USE THE SEAT CONTROLS TO STOP THE MOVEMENT AND RETURN THE SEAT TO IT'S PROPER POSITION BUT THE SWITCH OVERHEATED AND CAUGHT ON FIRE. THANKFULLY I WAS ABLE TO STOP BUT HAD I BEEN DRIVING AT HIGHWAY SPEEDS THIS COULD HAVE BEEN A DISASTER. *TR

    Source: NHTSA WEB SITE
  • 2008 JAGUAR XJ SEDAN
    - BEAUFORT, SC

    WE WAS SITTING AT A STOP LIGHT WAITING ON THE LIGHT TO CHANGE TO GREEN TO GO. BEFORE THE LIGHT COULD CHANGE WE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE WHICH WAS HIT BY A TRUCK GOING 45 MPH. I HIT MY HEAD ON THE DASH AND NO AIR BAG DEPLOYED NOT MINES OR MY PARTNER THE DRIVER. I ASKED JAGUAR OF HILTON HEAD TO TEST MY AIRBAGS HE SAID NO NEED TO TEST THEM IF WE WERE SITTING STILL THE AIRBAGS WILL NOT DEPLOY. I JUST GOT MY VEHICLE BACK AND THE AIR BAG LIGHT ON THE PASSENGER SIDE KEEPS COMING ON. SOMETHING IS NOT RIGHT WITH THIS AIRBAG. *TR

    Source: NHTSA WEB SITE
  • 1998 JAGUAR XK8
    - WAYNESBORO, VA

    WHY HASN'T JAGUAR BEEN ORDERED TO RECALL THE 1997 THROUGH 2002 1/2 MODELS FOR THE TIMING BELT TENSIONER PLASTIC GUIDE ISSUE? IT HAS BEEN REPORTED HERE IN THE PAST, AND IS WIDELY KNOWN ACROSS THE INTERNET. I WOULD JUST LIKE TO KNOW WHY NHTSA HASN'T CONSIDERED THIS DESIGN DEFECT TO BE ELIGIBLE FOR A RECALL WHEN IT IS CLEARLY A MAJOR SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 JAGUAR XJ8
    - RICHMOND HILL, GA

    I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DOES. *TR

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - LOCUST GROVE, VA

    MY CAR WAS DRIVING FINE AND FOR SOME REASON THE REAR GEAR SHAFT OR SO I HEARD IT IS CALLED FAILED AND WAS NOT ALLOWING ME DRIVE THE CAR WITHOUT A LOUD GRINDING SOUND AND WHEN THE GEARS LOCKED UP THE CAR WOULD STOP VERY QUICKLY. *TR

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - ELMONT, NY

    THE DASHBOARD BUBBLES UP AND SEPARATES CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAV SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. ALSO HORN PAD WORKS INTERMITTENTLY CAUSING A DANGEROUS SITUATION. AFTER BRINGING TO DEALER IT WAS DIAGNOSED USER ERROR THAT I WAS NOT HITTING THE PAD HARD ENOUGH. AFTER DEALER HIT PAD SO HARD IT BENT THE EMBLEM ON HORN, DEALER THEN REFUSED LIABILITY FOR PARTS BROKEN WHILE IN SHOP. *TR

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - STONE MOUNTAIN, GA

    TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JAGUAR VANDEN PLAS
    - MAYWOOD, NH

    CAR HIT HARD WHEN GOING OVER SMALL BUMPS, ENGINE CAR TEMP GAUGE HIGH WHEN IN MOTION, WINSHIELD FUIL LEAKS OUT, PASSINGER SIDE BELT DON'T WORK IT WOULD NOT PULL OUT. *TR

    Source: NHTSA WEB SITE
  • 2005 JAGUAR X-TYPE
    - WINCHENDON, MA

    TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS OR TURN SIGNALS WERE ACTIVATED, THE BRAKE LIGHTS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE