JAGUAR Complaints

TL* THE CONTACT OWNED A 2006 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS APPLIED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE PASSENGER SIDE DASHBOARD AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BROKEN RIBS, LACERATIONS THAT REQUIRED STITCHES, AND BRUISES TO THE EYE AND BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000..UPDATED 11/03/14 *BF UPDATED 7/9/2015*JS

EVERY COUPLE OF WEEKS THE BLIND SPOT MONITOR FUNCTION ON MY 2014 XJ AWD MALFUNCTIONS FOR NO APPARENT REASON. I GET THE FAULT MESSAGE, "BLIND SPOT MONITOR BLOCKED" EVEN THOUGH NOTHING IS BLOCKING THE SENSOR. THIS FUNCTION STOPS WORKING UNTIL I TURN OFF THE VEHICLE AND RESTART IT TO RESET THE VEHICLE'S COMPUTER. I HAVE TAKEN IT IN TO ROSENTHAL JAGUAR OF TYSON CORNER IN VIENNA, VA TWICE FOR THIS MALFUNCTION. THE TECHNICIANS HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM. OTHER JAGUAR OWNERS WITH THIS FEATURE IN THEIR VEHICLES ARE REPORTING THE SAME ISSUE. THIS IS CLEARLY A DESIGN ISSUE WITH THE JAGUAR VEHICLES THAT NEEDS TO BE INVESTIGATED SO THAT A SOLUTION CAN BE FOUND TO RESOLVE THE PROBLEM AND A RECALL CAN BE CONDUCTED ON AFFECTED VEHICLES TO FIX THIS ISSUE. *TR

I CAN'T BELIEVE YOU HAVE NOT RECALLED THE 1989-1994 JAGUAR XJS V12S WITH THE MARELLI IGNITION SYSTEM. THE FIRES THEY CAUSE ARE FAMOUS.........MARELLI FIRES......DO A GOOGLE SEARCH. IT HAPPENED TO MY DAD'S 1992 XJS & BESIDES ESCAPING WITH HIS LIFE HE HAD TO PAY ABOUT $6000 FOR A WHOLE NEW EXHAUST AND REPAIR OF ALL THE FIRE DAMAGE. EVERY TIME A FIRE OCCURS THE INSURANCE COMPANY JUST TOTAL THESE CARS..........PEOPLE ARE REALLY BEING TAKEN OF ADVANTAGE OF BY JAGUAR BECAUSE OF THIS DESIGN FLAW. *TR

I WAS PULLING INTO A STALL AT THE TREASURE COAST MALL WHEN WE HEARD A LOUD THUD WHEN I GOT OUT TO SEE WHAT IT WAS I SEEM THAT THE TIRE WAS LEANING IN AND PUSHED UNDER THE FENDER.I THEN HAD TO CALL A TOW TRUCK AND FOUND OUT LATER THAT THE LEFT FRONT BALL JOINT COMPLETELY SNAPPED OFF AND THE RIGHT SIDE WAS BADLY WORN AND LOOSE AND ALSO HAD TO BE REPLACED. I JUST HATE TO THINK WHAT WOULD HAPPEN IF THAT WOULD HAVE HAPPEND ON THE HIGHWAY ME AND MY WIFE WERE VERY SHAKEN UP. THE CAR ONLY HAS 47000 + WHICH SEEMS REALLY STRANGE FOR THIS TO HAPPEN. *TR

I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT TO THE JAGUAR SHOP IN WALNUT CREEK (EUROPEAN JAGUAR), AND THEY SENT THE VIDEO TO THE MANUFACTURE. I WAS CONTACTED BY LETTER BY THE MANUFACTURER SAYING SORRY FOR YOUR TROUBLE. I ALSO SPOKE TO [XXX] MY ADVISOR WHO EXPLAINED THAT THE MANUFACTURE NEW THE PROBLEM. NOTHING SEEMED TO FIX THIS ISSUE AND FINALLY ON MAY 3, 2011, I WAS TRAVELING ON 580 WESTBOUND AND THE CAR EXPLODED INTO FLAMES. I ESCAPED BUT WITH INJURIES TO THE RIGHT WRIST AND RIGHT KNEE, AND LEFT ANKLE, NEEDING SURGERY AND PTSD. I WAS TOLD THAT MY VEHICLE HAD THE SAME TYPE OF 2010 MODELS THAT WERE RECALLED, AS TO THE GAS FLANGE /GAS TANK SYSTEM, THAT COULD BE RELATED. I, HOWEVER WANT TO MAKE A COMPLAINT BECAUSE FOR THE SAFETY OF OTHERS AND IF MY CHILDREN WHO WERE IN THE VEHICLE EARLIER THAT MORNING AT 7:50 AM , THEY WOULD HAVE ENDED IN TWO DEATHS, LIKELY THREE TRYING TO RESCUE THEM. THE EXPLOSION OCCURRED AT APPROXIMATELY 10;30 A.M. ON MAY 3, 2011. I WOULD LIKE TO THANK YOU FOR YOUR TIME AND COOPERATION IN TAKING THE COMPLAINT. I CAN FORWARD PHOTOS AND ANYTHING ELSE YOU WOULD REQUIRE IF NEEDED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A NEW USED CAR IN LA ON SEPT 14 2014. WHEN I DROVE BACK TO SF ON NO5 HIGHWAY ON SEPT 15 2014 ABOUT 1 AM .THE BACK LEFT WHEEL STARTED CAUGHT FIRE WHEN I WAS DRIVING NORMALLY. *TR

THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO THE TOTAL ABSENCE OF TRACTION. ABOVE 5 MPH IN INCH OF SNOW THERE IS NO STEERING CONTROL AS THERE IS NOT ENOUGH TRACTION. WHAT IS THE PURPOSE OF MANDATING ANTI-LOCK BRAKES AND STABILITY CONTROL WHEN YOU LET MANUFACTURERS PUT TIRES ON THE CAR THAT DEFEAT THEM IN ORDINARY DRIVING CONDITIONS? RAIN AND SNOW ARE NORMAL DRIVING CONDITIONS IN MOST OF THE US. THE CAD COMES WITH A HEATED WINDSHIELD, HEATING SEATS, HEATED STEERING WHEEL, HEATED SIDE MIRRORS AND A WINTER DRIVING MODE FOR THE TRANSMISSION, ALL INDICATING THAT THIS CAR IS MADE FOR WINTER DRIVING, YET IT IS TOTALLY UNSAFE TO DRIVE IN THE WINTER. THE TIRES ARE INTENDED TO BE SAFE AT 155 MPH (THE CAR'S MAX SPEED), YET THERE IS NO STATE IN THE COUNTRY WITH SPEED LIMITS WITHIN 70 MPH OF THAT. HOW DOES THIS MAKE ANY SENSE? MOST CONSUMERS DRIVE FAR MORE OFTEN IN RAIN AND SNOW THAN WE DO AT 150 MPH IN PERFECT CONDITIONS. PLEASE MANDATE SAFE TIRES ON NEW CARS. I LOST CONTROL OF THE CAR SEVERAL TIMES ON GRADES AS LOW A 1% AND IN TRYING TO TURN CORNERS WITH ONLY INCH OF SNOW ON THE GROUND. I HAD TO STOP DRIVING IT ALL WINTER. *TR

TL* THE CONTACT OWNS A 1988 JAGUAR XJS. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL LINE BECAME LOADED WITH FUEL, WHICH CAUSED PRESSURE TO BUILD IN THE FUEL TANK. THE CONTACT SMELLED FUEL COMING FROM THE FUEL TANK AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 89V168000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

I WAS TRAVELING ON THE FREEWAY AT 55 MPH, AS I EXITED AND TOUCHED THE BRAKES THE CAR WOULD NOT SLOW DOWN, THE CAR GAINED SPEED, I PUMPED THE BRAKES AND THE CAR CONTINUED TO GO FASTER, THE CAR WAS OUT OF CONTROL AND CRASHED INTO A WALL. I WAS SERIOUSLY INJURED AND FORTUNATELY NO ONE ELSE OR OTHER VEHICLE WAS INVOLVED. I AM LUCKY TO BE ALIVE. JUST PRIOR TO IMPACT I TURNED THE WHEEL TO THE LEFT CAUSING THE CAR TO HIT THE RIGHT FRONT FIRST THEN THE CAR FLIPPED OVER. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. THE BRAKES WERE FAIRLY NEW WITH 70% BRAKE LINING REMAINING AND THE BRAKES HAD BEEN INSPECTED ONE WEEK PRIOR TO THE ACCIDENT. IT APPEARS TO BE A COMBINATION SPEED ACCELERATION AND BRAKE FAILURE. *TR

JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS QUOTED AIR SHOCK REPLACEMENT/ INSTALL FOR ABOUT 2500 DOLLARS. SO I ORDERED THE EXACT SAME PART ONLINE AND HAD THEM INSTALLED FOR HALF THAT AMOUNT. EXACTLY ONE MONTH LATER A FEW DAYS AGO..THE SAME LIGHTS ARE ON AGAIN AND THE FRONT END IS ONCE AGAIN TOO LOW TO DRIVE. NOT SURE WHAT TO DO NOW, NO JAGUAR DEALER NEAR AND CAN'T BELIEVE A LUXURY CAR APPARENTLY HAS AN INHERENT PROBLEM THAT JAGUAR HASN'T RECALLED. VERY FRUSTRATING NOT BEING ABLE TO DRIVE THIS BEAUTY..!!!! *TR