JAGUAR Complaints

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THEN EXITING THE VEHICLE, THERE WAS A STRONG ODOR OF GASOLINE FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FUEL OUTLET FLANGES WERE FRACTURED AND NEEDED TO BE REPLACED. THE DEALER HAD ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 12V521000 (FUEL SYSTEM, GASOLINE).THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

TL * THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL LEAK; HOWEVER, THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V460000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR

I WAS PARKED IN MY DRIVEWAY, AFTER DRIVING HOME FROM THE LOCAL SUPERMARKET WITH THE CONVERTIBLE TOP DOWN - AND UPON PRESSING THE "ROOF" BUTTON TO RAISE AND LOWER THE TOP TO IT'S CLOSED POSITION - I NOTICED THAT THE RIGHT REAR (PASSENGER SIDE) QUARTER WINDOW WOULD NOT RAISE UP CLOSED LIKE THE LEFT SIDE. UPON FURTHER INVESTIGATION I DISCOVERED THAT THIS PROBLEM HAS BEEN HAPPENING TO MANY SIMILAR MODEL YEAR & MAKE VEHICLES, AND HAS BEEN NOTED IN TSB BULLETIN # 501-49. I RESPECTFULLY ASK THAT THIS ISSUE GENERATE A RECALL FROM JAGUAR TO REMEDY THE PROBLEM. *TR

INFORMED BY JAGUAR SERVICE DEALER IN CERRITOS ON 02/07 AND 09/27/13 THAT TRANSMISSION HAD FAILED AND REQUIRED REPLACEMENT. CONDUCTED ONLINE RESEARCH DURING THE LAST TWO MONTHS AND DISCOVERED THAT THE AUTO WAS DEMONSTRATING THE EXACT FAILURE AS 1999 JAGUAR XK8 (RECALL NO. 478 - REPLACE TRANSMISSION), AS FOLLOWS: "IT IS IMPORTANT TO EMPHASIZE THAT ANY FAILURE OF A TRANSMISSION WHICH INVOLVES COMPLETE LOCKUP IS ONLY LIKELY TO OCCUR AT VERY LOW VEHICLE SPEED, AS THE TRANSMISSION SHIFTS DOWN INTO 1ST GEAR WITH THE VEHICLE ALMOST AT A SANDSTILL AFTER BEING IN HIGHER GEARS WHEN TRAVELING AT HIGHER SPEEDS." EACH OF THE INCIDENTS I HAVE EXPERIENCED WITH THE CAR STALLING AND THE TRANSMISSION WARNING LIGHT APPEARING HAS OCCURRED WHILE SLOWING DOWN ON THE FREEWAY DURING HEAVY TRAFFIC OR EXITING THE FREEWAY. RESPONSE FROM MS. CARMEN BAKER OF JAGUAR WAS THAT THE CAR IS NOT UNDER WARRANTY, THEREFORE SHE IS UNABLE TO HONOR MY REQUEST FOR ASSISTANCE WITH TRANSMISSION REPLACEMENT. IT IS MY BELIEF THAT THE CAR WAS EQUIPPED WITH A DEFECTIVE AND/OR RECYCLED (REFURBISHED) TRANSMISSION. CURRENT MILEAGE IS 59,877. BECAUSE OF THE SAFETY FACTOR OF THE CAR STALLING, I AM VERY RELUCTANT TO DRIVE ON THE FREEWAYS OR ROADS WHERE THE AVERAGE SPEED IS ABOVE 40 MILES. ON ONE OCCASION ON THE FREEWAY, A KIND DRIVER FOLLOWED ME UNTIL I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. JAGUAR ONLY CONSIDERED THE AGE OF THE CAR, NOT THE DEFECT OR CUSTOMER SAFETY. TRANSMISSION WAS REPAIRED ON 04/23/2004 AND 02/26/09. UPDATED 7/23/2015 *JS

I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR

CAR WAS DRIVING ON HIGHWAY THEN WENT INTO LIMP MODE AND STARTED SLOWING DOWN DANGEROUSLY WITH CARS BEHIND ME BLOWING HORNS AND GOING ROUND. *TR

I WAS DRIVING, AND I SMELLED SMOKE SO I DECIDED TO PULL OVER. UPON CLOSER EXAMINATION I DISCOVERED THAT THE SMOKE WAS COMING FROM THE GARAGE DOOR OPENER, WHICH I NEVER USE! WHEN I TOUCHED THE COVER FOR THE GARAGE DOOR OPENER IT WAS HOT. WITHIN A FEW MINUTES MY CAR WAS FILLED WITH SMOKE, AND A SMALL FIRE BEGAN TO BURN IN THE TOP CENTER CONSOLE CONTAINING THE GARAGE DOOR OPENER. I OPENED ALL THE DOOR WINDOWS, AND ALSO THE SUNROOF TO CLEAR THE INTERIOR OF MY CAR OF THE SMOKE. I MANAGED TO PUT THE FIRE OUT BY TAKING A SIP OF WATER FROM A BOTTLE, AND SPITTING IT ON THE FIRE! *TR

I WAS DRIVING ABOUT 65 MILES AN HOUR ON THE FREEWAY WHEN MY KNEE BUMPED THE IGNITION/KEY AND TURNED THE CAR OFF. I DID NOT THINK MUCH OF IT AT THE TIME AND WAS ABLE TO HANDLE THE DANGEROUS SITUATION. AFTER SEEING ALL THE SERIOUS ISSUES WITH GM AND CHRYSLER THOUGHT I SHOULD DROP YOU A LINE. *TR