JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 JAGUAR S-TYPE- LINCOLN, NE
I PULLED UP TO STOP AT A RESTAURANT CURB AND STOPPED THE VEHICLE. THE ENGINE SUDDENLY RACED TO APPROX 6000-6500 RPM. I WAS ABLE TO KEEP MY FOOT FIRMLY ON THE BRAKE, SHIFT THE TRANSMISSION INTO PARK, AND TURN THE ENGINE OFF. WHEN I RE-STARTED THE ENGINE EVERYTHING WAS FINE. I DID' NOT THINK TOO MUCH OF THIS, OUTSIDE OF SCARING THE HELL OUT OF ME, AS I THOUGHT MY FOOT MIGHT HAVE SLIPPED OFF THE BRAKE AND ON TO THE ACCELERATOR. ABOUT ONE WEEK IT HAPPENED AGAIN AS I WAS PULLING UP TO A STOP BEHIND A VEHICLE THE ENGINE STARTED RACING AGAIN. AGAIN I WAS ABLE TO SOP, WITHIN 2 FEET, OF THE VEHICLE IN FRONT OF ME. THE VEHICLE IS NOW AT THE JAGUAR DEALERSHIP, MARKEL, IN OMAHA, NE. JAGUAR CARS IN NEW JERSEY ([XXX]) JUST INFORMED ME THAT IT IS A TRANSMISSION PROBLEM AND JAGUAR WOULD NOT ACCEPT RESPONSIBILITY FOR A POSSIBLE SAFETY DEFECT. THEY OFFERED TO REPAIR IT FOR $7,500. I BELIEVE THIS IS A POTENTIAL SAFETY ISSUE AND WILL NOT DRIVE IT UNTIL IT IS REPAIRED. JAGUAR APPARENTLY DOES NOT AGREE WITH ASSESSMENT AND REFUSES TO TAKE RESPONSIBILITY FOR THE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2005 JAGUAR S-TYPE- MALVERN, PA
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND FUEL FUMES EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT FUEL WOULD LEAK WHENEVER THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO BOTH THE DEALER AND AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO NOTIFIED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR ANY ADDITIONAL REPAIRS SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 06V418000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 66,500...UPDATED 08-26-14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED FREE OF CHARGE. UPDATED 09/2/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 JAGUAR X-TYPE- WOODBURY, MN
MY WIFE AND I WERE DRIVING ALONG I94 AND AN SUDDENLY AND LIGHT VIBRATION FROM THE FRONT RIGHT TIRE, AND SOON AFTER, I SAY THE TIRE CROSSING THE HIGHWAY. THE WHOLE CONTACT ARE OF THE TIRE RIP OFF THE WALLS OF THE TIRE. COMPLETELY GONE. ONLY THE TWO OUTER WALLS REMAIN ATTACHED TO THE RIM. TIRES INSTALLED BY OUR JAGUAR DEALER AND LESS THAN 10,000 MILES. CONTINENTAL CONTIPROCONTACT 225/45 R17 91H DOT P5TY PXH6 SERIAL 50751 077449. PICTURES OF THE FAILED TIRE AVAILABLE. MADE IN MEXICO. *TR
Source: NHTSA WEB SITE -
2014 JAGUAR XF- NORTH HALEDON , NJ
I WAS DRIVING ON THE 495 OUT OF THE LINCOLN TUNNEL AND MY LEFT FRONT TIRE WENT FLAT. I DID NOT HIT ANY POTHOLES. TWO DAYS LATER DRIVING ON RIVER ROAD IN EDGEWATER NJ I HIT A SMALL POTHOLE, IT WAS DARK AND TORRENTIAL DOWNPOURS, MY TIRE IMMEDIATELY WENT FLAT. WE PULLED INTO A INDOOR GARAGE, CHANGED THE TIRE, WENT TO BACK OUT OF THE PARKING SPOT AND THE BACK TIRE WENT FLAT. I DO NOT FEEL SAFE WITH THESE TIRES. THEY ARE CONTINENTAL - CONTI PRO CONTACT. *TR
Source: NHTSA WEB SITE -
2007 JAGUAR S-TYPE- HAZELTON, NY
TL* THE CONTACT OWNS A 2007 JAGUAR S-TYPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE RECURRED FOUR TIMES OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,216.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 JAGUAR XF- RIVERVIEW, FL
WHILE IN THE ACT OF PARKING MY FATHER N LAW'S CAR AT THE MALL. I BEGAN TO PULL THE CAR FORWARD AFTER A COMPLETE STOP WITH MY FOOT COVERING AND APPLYING THE BRAKE AS ANOTHER CAR BEGAN TO PASS IN FRONT OF ME. HIS 2009 JAGUAR XFL SURGE AND ACCELERATED VIOLENTLY WHILE THE BRAKES WERE APPLIED. ALTHOUGH THIS ACTION DIDN'T CAUSE ANY ACCIDENT OR INJURY TO ANYONE NOR PROPERTY DAMAGE. THIS OCCURRENCE WAS NOT THE FIRST WHILE DRIVING HIS CAR DURING MY VACATION IN PUERTO RICO. I'M WRITING TO MAKE OTHERS AWARE OF THE UNSOLICITED ACCELERATION PROBLEM THIS CAR HAS FOR FEAR OF NOT JUST MY SAFETY AND MY FAMILY'S SAFETY BUT OTHER CONSUMERS WHO MIGHT HAVE PURCHASED THIS CAR AND ARE EXPERIENCING THE SAME PROBLEM. JUNE 28TH, 2014 [XXX].*TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
Source: NHTSA WEB SITE -
2004 JAGUAR S-TYPE- JONESBORO, GA
THERE IS A RECALL BY JAGUAR R513 VEHICLE GOING INTO REVERSE GEAR WHEN YOU SHIFT FROM DRIVE AND LOCKS UP. THIS VEHICLE DID THIS. ITS SAYS THE CONTROL MODULE HAS TO BE REPROGRAM. NOW JAGUAR REFUSE TO DO IT UNDER THE RECALL..THE VEHICLE IS LOCK IN GEAR AND WILL NOT MOVE.. *TR
Source: NHTSA WEB SITE -
2005 JAGUAR S-TYPE- ST. ANN, MO
THE CONTROL MODULE IN MY CAR HAS GONE OUT COSTING OVER 2,000 TO REPAIR. THERE ARE SEVERAL WEBSITES DEDICATED TO THE MALFUNCTION. WHICH CAUSES SIGNIFICANT PROBLEMS WITH HEAT AND AIR CONDITIONING. *TR
Source: NHTSA WEB SITE -
2012 JAGUAR XJ- HOUSTON, TX
2012 JAGUAR XJ. CONSUMER WRITES IN REGARDS TO VEHICLE SUNROOF MALFUNCTION. *SMD THE CONSUMER STATED THE ELECTRONIC SHADE WOULDN'T CLOSE ALL THE WAY. IT WOULD CLOSE CROOKED, AND THERE WAS A HORRIBLE CREAKING NOISE THAT CAME ANYTIME, HE TRAVELED ON AN UNEVEN PAVEMENT. THE DEALER ADJUSTED, CALIBRATED AND LUBRICATED THE SUNROOF SEVERAL TIMES. *JB
Source: CONSUMER LETTER -
2009 JAGUAR XF- GARLAND, TX
THE REAR LED BULBS GOES OUT ONE BY ONE UNTIL THERE ALL OUT LEAVING YOU WITH NO OTHER CHOICE BUT TO REPLACE THE ENTIRE TAIL LIGHT LENS. *TR
Source: NHTSA WEB SITE