JAGUAR Complaints

AS FUEL FILTER WAS BEING REPLACED, AND NO PRESSURE IN THE FUEL LINE, FUEL POURED ONTO THE LEFT SIDE EXHAUST TAIL PIPE. IF FUEL FILTER FAILS DURING HOT EXHAUST PIPE, FIRE IS MOST LIKELY TO OCCUR. THE LOCATION OF THE FUEL FILTER IS A HAZARDOUS CONDITION, AS IT IS UNDER THE FUEL TANK AND ABOVE AN EXHAUST PIPE. *TR

TL * THE CONTACT OWNS A 2008 JAGUAR XK. THE CONTACT STATED THAT THE REAR DIFFERENTIAL BEGAN LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE REAR DIFFERENTIAL, DRIVE SHAFT AND CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 1/23/15*CN UPDATED 02/20/15.*JB

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.

TL* THE CONTACT OWNS A 2001 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER A BUMP, THE VEHICLE JERKED INTO ANOTHER LANE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 137,597.

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL, THE FAILURE WOULD RECUR. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT HE ADDED FUEL TO THE VEHICLE AND IT FUNCTIONED NORMALLY AFTERWARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V424000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 96,000. KMJ UPDATED 07/22/14 MA

AIRBAG HARNESS ON 2001 S-TYPE JAGUAR HAS BEEN REPAIRED BUT LIGHT ON DASH KEEPS COMING ON AFTER REPAIR HAS BEEN MADE WHEN REPAIR WARRANTY HAS EXPIRED. I HAVE HAD THE SAME ISSUE REPAIRED TWICE, FIRST TIME THE AIRBAG LIGHT CAME ON 3 MONTHS AFTER REPAIR; SECOND TIME AIRBAG LIGHT CAME ON 13 MONTHS AFTER REPAIR. INTERMITTENT BEEPS STARTED 6 MONTHS AFTER REPAIR BUT NO LIGHT ON THE DASH APPEARED. I NOTICED THE BEEPS I HEARD BEFORE THE AIRBAG ICON LIT UP ON MY DASH KEEPS TIMING WITH THE FLASHING AIRBAG LIGHT I NOW SEE. *JS

WHILE DRIVING AT NIGHT WITH HEADLIGHTS ON, SIGNALING A LEFT TURN WITH TURN SIGNAL ARM THE HEADLIGHTS GOES OFF. *JS

WE HAVE A 2003 JAGUAR X-TYPE 2.5 LITER WE HAD TOWED TO HENNESSEY, 3040 PIEDMONT RD. , ATLANTA, GEORGIA 30305, JAGUAR SERVICE. ITS ONLY 69122 IN MILEAGE. WE CHECK IN AT 13:34 AND CHECK OUT AT 16:47 AND WE PAID 129.64 FOR LABOR. INFORMATION ON INVOICE A. 129.64. INVOICE STATED: CUST SAYS TO PROGRAM CUST PROVIDED KEYS , QUOTED $130.00. CUSTOMER REQUESTED SUPPLIED KEYS TO BE PROGRAMMED. SCAN WITH ADD AND RAN KEY PROGRAMMING SESSION / FUNCTION . KEY CAN NOT BE PROGRAMMED AT THIS TIME DUE TO NETWORK COMMUNICATION FAILURE. COMMUNICATION WITH CLUSTER WILL HAVE TO BE RESTORED BEFORE KEYS CAN BE PROGRAMMED. THE X-TYPE PRODUCTION STOPPED IN 2009.WE BELIEVED JAGUAR DOES NOT HAVE THE SOFTWARE TO SERVICE THIS PARTICULAR SERVICE ISSUE WITH RE -PROGRAMMING KEYS SINCE PRODUCTIONS STOP IN 2009 AND NOW OWN'S BY A COMPANY IN INDIA. WE DID NOT RECEIVED A COPY OF THE TEST PERFORM , ONLY A INVOICE. JAGUAR STATED THEY DID NOT KNOW WHAT WAS WRONG SEVERAL OCCASIONS. THEY WANTED TO KEEP THE CARS FOR ANOTHER 3 HOURS AT 130.00 WITHOUT A GUARANTEE IF THERE SOFTWARE WAS UPDATED FOR THE X -TYPE MODEL ITS WOULD HAVE A PRINTOUT OF THE TEST, NOT GUESSING. NETWORK CANNOT COMMUNICATE BECAUSE THERE SCAN TOOL OR PROGRAMMED TOOL DOES NOT RECOGNIZE X- TYPE SOFTWARE. ANY IT PROGRAMMER KNOWS THEIR HAVE TO BE SOMETHING TO COMMUNICATE WITH . WE PAID JAGUAR FOR A OUTDATED SOFTWARE TEST . WE BELIEVED X-TYPE IS A SAFETY HAZARD ON OUR COUNTRY ROAD WITHOUT TECHNICAL SUPPORT. WE DID CALLED JAGUAR NORTH AMERICA. WE HAD THE CAR TOWED BACK HOME .SUPPOSEDLY JAGUAR IS THE ONLY ONE WITH THE TECHNOLOGY TO RESOLVE THESE TYPE OF ISSUE'S. PLEASE HELP! *TR ## VIN PASSED ## JAGUAR X-TYPE 2.5 2003 ##

OUR JAGUAR KEY IS UNIQUE FROM OTHER KEYS IN THAT IT IS CYLINDRICAL WITH SMALL NUBS STICKING OUT. WE NEVER HAVE MORE THAN THE SINGLE KEY ON A KEY RING, SO THERE'S NEVER EXCESS WEIGHT ON THE KEY WHILE IT'S INSERTED, BECAUSE WE DON'T HAVE KEYS IN OUR LIFE. DUE TO WHERE WE LIVE WE DON'T LOCK OUR HOUSE, SO NO KEYS ARE NECESSARY. THE JAGUAR IS MY WIFE'S CAR, SHE'S TALL, BUT I'M VERY TALL AT 6'4", SO MY KNEE IS HIGHER THAN HERS WHEN I'M DRIVING HER CAR. ON A REGULAR BASIS WHEN I'M DRIVING HER CAR, IF MY KNEE MOVES OVER AND TOUCHES THE IGNITION KEY, FREQUENTLY THE CAR WILL SUDDENLY SHUT OFF. IT USUALLY HAPPENS WHEN I'M TAKING A LEFT AT A TRAFFIC LIGHT, SO WHEN THAT HAPPENS I LOSE ALL POWER CONTROL OF THE CAR, THE CAR STOPS SUDDENLY WITHOUT ME HITTING THE BRAKES, SO HOPEFULLY THE GUY BEHIND ME STOPS IN TIME EVEN THOUGH MY BRAKE LIGHTS DON'T LIGHT, AND IT ALWAYS PRESENTS AND EXTREMELY HAZARDOUS AND DANGEROUS SITUATION. WHAT WOULD HAPPEN IF IT SHUT OFF ON ME AT 70 MPH? I ASSUMED IT WAS THE QUIRKY REPUTATION OF JAGUARS, BUT NOW AFTER LEARNING ABOUT GM'S ISSUE WITH HEAVY KEY CHAINS, I SEE THAT OUR ISSUE IS SOMEWHAT SIMILAR NOT BECAUSE OF HEAVY KEY CHAINS, BUT BECAUSE OF WHAT COULD BE A DESIGN FLAW OF THE BARREL-SHAPED JAGUAR KEY NOT BEING VERY ROBUST IN MAINTAINING CONTACT WITHIN THE IGNITION SWITCH HOUSING. I CALLED JAGUAR USA MORE THAN 2 WEEKS AGO, THEY PROMISED THEY WOULD GET BACK TO ME WITHIN 48 HOURS ABOUT TAKING IT TO A DEALER TO GET IT FIXED, BUT THEY HAVEN'T CONTACTED ME. I CAN'T BE THE ONLY ONE THIS IS HAPPENING TO WITH THIS JAG KEY DESIGN. IN GENERAL I'M VERY HAPPY WITH JAGUAR, WE'VE OWNED 5 NOW BETWEEN ME AND MY WIFE, BUT THIS IS POTENTIALLY VERY DANGEROUS AND SEEMS TO ME TO BE A DESIGN ISSUE. I'VE CONTACTED JAG, THEY HAVEN'T FOLLOWED THROUGH, SO NOW I'M DOING WHAT'S MORE IMPORTANT ANYWAY TO MAKE SURE THIS DOESN'T HAPPEN TO OTHERS, SO I'M CONTACTING YOU. *TR