JAGUAR Complaints

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE FAILED TO RELEASE AND THE FAULTY BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 89,500.

I WAS SITTING AT THE TRAFFIC LIGHT WHEN THE CAR JUST SWITCHED OFF, NO WARNING SIGNS IT JUST SHUT DOWN AS IF IT WAS TURNED OFF. A MESSAGE APPEARED ON THE DASH TO PRESS THE BRAKES AND BUTTON TO RESTART. I PRESSED THE START BUTTON AND IT STARTED UP FINE, THIS HAD HAPPEN 3 TIMES IN THE LAST 30 DAYS, THE 2ND TIME I WAS DRIVING 40MPH AND THE LATEST 12 JAN 2014 AT A STOP LIGHT. I HAVEN'T TAKEN IT TO A DEALERSHIP AS OF YET. I AM NOT REALLY SURE WHAT TOO DO. I'M CONCERNED THAT I MIGHT NOT BE IN SUCH A CONVENIENT PLACE THE NEXT TIME THIS HAPPENS. WHAT WOULD IT TAKE TO INITIATE A RECALL FOR THIS. *TR

I WAS MAKING A LEFT TURN AT 15 MPH WHEN THE CAR SUDDENLY ACCELERATED FOR A FEW MOMENTS AND THEN SETTLED DOWN. I THEN TOOK 2 RIGHT TURNS AT 10 MPH AND WAS ATTEMPTING TO APPLY THE BRAKE IN A PARKING SPOT WHEN THE CAR SUDDENLY ACCELERATED RUNNING OVER A BUSH, 10 FT TREE, AND IN TO A DITCH ON EAST SIDE OF HIGHWAY 41 IN BONITA SPRINGS BEFORE I COULD GET THE CAR TO STOP. I THEN DROVE IN GINGERLY IN TO A PARKING SPOT AND LEFT IT UNTIL IT WAS TOWED TO NAPLES JAGUAR THE NEXT MORNING. MYSELF AND MY THREE PASSENGERS WERE TERRIFIED AND TORTURED BY THE TRAUMA. *TR

I BOUGHT A NEW XK IN AUGUST. I HAVE TO QUESTION THE RATIONALE FOR EQUIPPING IT WITH HIGH PERFORMANCE TIRES (VIRTUAL RACING SLICKS) IN MINNESOTA. ON A WARM SUMMER DAY WITH ONLY A LITTLE RAIN, THE TIRES LOSE TRACTION FREQUENTLY. IN WINTER THEY ARE DOWNRIGHT DANGEROUS. EVEN WITH ONLY AN INCH OF SNOW, THE FRONT WHEELS LOSE TRACTION IN GOING AROUND A CORNER AT ONLY FIVE MILES AN HOUR. THE REAL WHEELS HAVE SO LITTLE TRACTION THAT EVEN WITH THE TRACTION CONTROL AND STABILITY CONTROL SYSTEMS TURNED ON, THE REAR END FISHTAILS WHEN TURNING. OUR STREET IS FLAT AND YET, WITH ONLY A LITTLE SNOW ON THE ROAD, THE CAR CAN NOT MOVE OVER 2 -3 MPH WITHOUT LOSING TRACTION SO IT INCHES ALONG, IF IT MOVES AT ALL. IT SEEMS TO BE THE HEIGHT OF STUPIDITY TO ASSUME THAT MOST DRIVERS WOULD DRIVE OVER 120 MILES AND HOUR MORE OFTEN THAN THEY DRIVE IN RAIN OR SNOW. WHAT ARE THE JAGUAR MARKETING PEOPLE (AND NHTSA) THINKING? PEOPLE WHO CAN AFFORD TO PAY $90,000 FOR A CAR WANT SOMETHING THAT IS SAFE AND THEY DON'T DRIVE OVER 120 MPH SO DON'T NEED OR WANT HIGH PERFORMANCE RACING TIRES THAT ARE SUITABLE ONLY FOR DRY PAVEMENT. WHAT GOOD DOES IT DO TO REQUIRE CARS TO COME EQUIPPED WITH REACTION CONTROL AND STABILITY CONTROL WHEN THEY ARE ALLOWED TO EQUIP A CAR WITH TIRES THAT TOTALLY DEFEAT THOSE SYSTEMS? YOU REQUIRE AIR BAGS, CENTER TAIL LIGHTS, ETC, IN THE INTEREST OF SAFETY, BUT ALLOW CARS TO BE SOLD WITH DANGEROUS TIRES UNSUITABLE FOR THE CLIMATE THEY ARE TO BE DRIVEN IN. SHOULDN'T NHTSA REQUIRE CARS TO BE EQUIPPED WITH SAFE TIRES WHEN THEY ARE SOLD? IF SOMEONE WANTS TO BUY UNSAFE TIRES AFTER THAT, OK; BUT I SHOULD BE ABLE TO EXPECT A CAR TO BE SAFE UNDER TYPICAL DRIVING CONDITIONS WHEN I BUY IT. RAIN AND SNOW ARE TYPICAL DRIVING CONDITIONS. *TR

THE ENGINE STALLED OUT WHEN WE WERE TRAVELING IN THE PASSING LANE AT SPEED ON AN INTERSTATE HIGHWAY. WE HAD TO MOVE TO THE RIGHT SIDE SHOULDER OF THE HIGHWAY IN FRONT OF ANOTHER VEHICLE WE HAD JUST PASSED AND OTHER TRAFFIC COMING CLOSE BEHIND. DEFINITELY A SCARY SITUATION FOR US AND THE OTHER DRIVERS. WE WERE TOWED TO THE NEAREST JAG DEALER. THE DEALER HAD OUR CAR FOR TWO WEEKS. THEY REPLACED THE FUEL PUMP. THE SERVICE TECH'S TOLD US THAT THEY HAD NEVER HEARD OF A FUEL PUMP GOING BAD IN AN X-TYPE. WHEN I QUESTIONED THE COST OF THE JOB, ABOUT $1450, I WAS TOLD THAT THE FUEL TANK HAD TO BE REMOVED TO REPLACE THE FUEL PUMP. SINCE THAT TIME, WE HAVE HAD A BATTERY REPLACED, THE SECOND FOR THIS CAR SINCE WE HAVE OWNED IT, AND HAD TO HAVE BRAKE PADS REPLACED, AT WHICH TIME, WE WERE TOLD THAT THE REAR BRAKES HAD A PROBLEM IN THE CALIPERS THAT CAUSED THE PADS TO SIT FURTHER FROM THE DISCS THAN THEY SHOULD. THIS BRAKE PROBLEM CAUSES US TO USE EXTRA PEDAL TRAVEL WHEN BRAKING THE CAR. THEN, ON DEC 9, 2013, THE REAR DIFFERENTIAL FELL OUT OF THE BOTTOM OF OUR CAR. WE WERE ONLY DOING ABOUT 20 MPH SO THERE WAS NO ACCIDENT, BUT WE HAD TO BE TOWED TO A JAG DEALER ABOUT 30 MILES AWAY. MY RESEARCH FOUND THAT WHEN THE FUEL TANK IS REMOVED, THE DIFFERENTIAL WOULD ALSO BE REMOVED. THIS WAS CONFIRMED BY THE SERVICE WRITER WHERE MY JAG WAS TOWED. ONE OF THE DIFFERENTIALS BOLTS BROKE WHERE IT APPEARED TO HAVE BEEN CRACKED, AS IF IT HAD BEEN OVER TORQUED WHEN INSTALLED! THE SERVICE WRITER ASKED TO SEE THE WORK ORDER FOR THE FUEL PUMP WORK, SO I ASKED HIM TO LOOK IT UP. HE WAS NOT ABLE TO FIND THE INFO, BECAUSE THE WORK WAS DONE OUT OF WARRANTY AND THE JAG SYSTEM DOES NOT RECORD OUT OF WARRANTY WORK! THAT IS PROBABLY WHY THE TECHS NEVER HEARD OF A FUEL PUMP GOING BAD OR A DIFFERENTIAL FALLING OUT OF A JAG CAR, EVEN THOUGH THERE HAVE BEEN EXAMPLES OF BOTH REPORTED HERE! *TR

TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.

IT WAS RAINING HEAVILY AND WE WERE ON THE FREEWAY. SUDDENLY THE 2 WIPERS STARTED TO BEAT WILDLY AND THE LEFT WIPER JUMPED OFF THE WINDSHIELD. THE RIGHT ONE CONTINUED TO WIPE AT HIGH SPEED; THERE WAS NO WAY TO STOP WITHOUT CAUSING AN ACCIDENT AS THE TRAFFIC WAS HEAVY. SUDDENLY THE LEFT WIPER RESTARTED AND WENT UNDERNEATH THE RIGHT WIPER AND A FEW MINUTES AFTER THAT THE RIGHT WIPER STOPPED COMPLETELY. WE ARE THE ORIGINAL OWNERS OF THE CAR WHICH WAS BOUGHT AND ALWAYS SERVICED AT THE LOCAL JAGUAR DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PLACING THE GEAR INTO REVERSE, SHE NOTICED A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TRANSFER CASE WOULD HAVE TO BE REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

A KNOWN DEFECT IN THE MANUFACTURE OF THE 2004 THROUGH 2006 JAGUAR XJ8S AND NEEDS TO BE RECALLED FOR REPAIR IN REGARD TO THIS MODEL'S AIR SUSPENSION. IN COLD TEMPERATURES (30 DEGREES F OR BELOW), THE AIR SUSPENSION SYSTEM FAILS TO KEEP THE FRONT END OF THE VEHICLE SUSPENDED. A RED LIGHT ON THE INSTRUMENT CLUSTER LIGHTS UP AND THE MESSAGE CENTER DISPLAYS THE WARNING, "VEHICLE TOO LOW". THIS PARTICULAR INCIDENT OCCURRED THIS MORNING, 11/12/2013, AS I STARTED MY CAR (27 DEGREES F OUTSIDE). UNFORTUNATELY, THIS HAPPENED TO ME 6 MONTHS AGO WHILE TRAVELING ON THE INTERSTATE ACROSS COUNTRY WHEN THE OUTSIDE TEMPERATURE DIPPED TO 29 DEGREES F. I WAS GOING THE SPEED LIMIT OF 70 MPH AT THE TIME THAT THE SUSPENSION SUDDENLY DROPPED. IT COULD HAVE CAUSED A MAJOR CAR ACCIDENT. AS SOON AS THE OUTSIDE TEMPERATURE RISES ABOVE 30 DEGREES F, THE AIR SUSPENSION COMPRESSOR KICKS IN AND LIFTS THE VEHICLE UP TO ITS APPROPRIATE HEIGHT. THIS KNOWN DEFECT IN THE MANUFACTURE OF THE AIR SUSPENSION IS HIGHLY DANGEROUS AND A RECALL NEEDS TO BE ENACTED AGAINST THE MANUFACTURER, JAGUAR. I HAVE DISCOVERED ON THE INTERNET COUNTLESS COMPLAINTS OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 1998 JAGUAR XJR. THE CONTACT STATED THAT SHE OPENED THE FRONT DRIVER'S DOOR AND THE SEAT CUSHION AIR BAG INADVERTENTLY DEPLOYED AND KNOCKED HER TO THE GROUND. THE CONTACT LOST SEVERAL TEETH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG WIRE WAS CHAFED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.