JAGUAR Complaints

TL* THE CONTACT OWNS A 2005 JAGUAR X TYPE. THE CONTACT STATED THE DOORS COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. RECALL THE FAILURE AND CURRENT MILEAGE WAS 21,000.

THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS. THE SERVICE DEPARTMENT AT MY DEALER TELLS ME THAT UNLESS THE PROBLEMS ARE CONTINUOUS, THEY HAVE NO IDEA HOW TO FIX THEM. I THINK THERE MAY BE A COMPUTER OR WIRING PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT ACCORDING TO VEHICLE SPECIFICATIONS, THE AIR BAG WOULD DEACTIVATE WHEN A PASSENGER UNDER 100 LBS WAS OCCUPYING THE SEAT. THE CONTACT WAS CONCERNED BECAUSE A FREQUENT ADULT PASSENGER, WHO WAS LESS THAN 100 LBS, WOULD NOT BE PROTECTED BY THE AIR BAG IN THE EVENT OF A CRASH THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR

THIS IS A 2008 VEHICLE ALWAYS GARAGE KEPT, 50,000 MILES, EDGES OF WINDSHIELD ARE DELAMINATING, THE EDGES NOT EXPOSED TO THE WEATHER AND ELEMENTS. THIS COMPROMISES THE WINDSHIELDS STRENGTH. EXTERIOR OF VEHICLE LOOKS BRAND NEW WITH NO WEAR AND TEAR. CAN SUBMIT PICTURES IF YOU PROVIDE E MAIL ADDRESS TO SEND TO. JAGUAR HAS RECALLED OTHER LATE MODEL VEHICLES WITH A SIMILAR DEFECT, BUT REFUSES TO IDENTIFY THIS VEHICLE AS HAVING A SAFETY DEFECT. THANK YOU *TR

UNUSUAL NOISE WAS COMING FROM FRONT SUSPENSION AND STEERING WAS LIKE LOOSE, I WAS GOING 40MPH ON 2 WAY ROAD THAN I HIT ROAD BUMP AND CAR JUST WENT TO LEFT BY SELF AND I ALMOST HIT THE CAR COMING FROM OPPOSITE WAY. BACK IN DECEMBER 2013 I TOOK CAR TO SHOP TO GET ALIGNMENT DONE AND THE TECH TOLD ME THERE IS SOMETHING LOOSE ON SUSPENSION AND HE HAVE TO CHARGE ME 125 DOLLARS EXTRA TO GET ALIGNMENT DONE. AFTER THAT CAR WAS FINE FOR DRIVING THAN THE NOISE COMES BACK AGAIN.THIS CAR IS UNSAFE TO DRIVE AND I DON'T KNOW WHAT TO DO. I WILL TAKE IT AGAIN TO SHOP BUT I DON'T THRUST IT ANY MORE.I DON'T KNOW IF THERE IS ANY RECALL ON THIS VEHICLE TO MAKE IT SAFE FOR DRIVING.FEELS LIKE ALL FRONT END IS FALLING APART. *TR

I PURCHASED THIS 2007 JAGUAR S-TYPE IN NOV 2013. APPROXIMATELY 1 MONTH AGO I STARTED HAVING AN ISSUE WITH THE ELECTRONIC PARKING BRAKE NOT RELEASING ITSELF WHEN THE CAR WAS SHIFTED OUT OF THE "PARK" POSITION. IT TAKES A GOOD 15-20 MINUTES OF DRIVING THE VEHICLE AND APPLYING THE BRAKES SEVERAL TIMES BEFORE THE ELECTRONIC PARKING BRAKE WILL DISENGAGE ITSELF. IT HAS GOTTEN TO THE POINT NOW THAT THE BRAKE PADS HAVE WORN TO THE POINT OF INITIAL GRINDING NOISE BEING HEARD, WHICH IS A CLEAR INDICATOR OF EXCESSIVE WEAR. I DID SOME RESEARCH ONLINE A COUPLE OF NIGHTS AGO, SO AS TO CONFIRM IF THERE HAVE BEEN ANY JAGUAR S-TYPE "RECALLS" FOR THIS TYPE OF PROBLEM, AND IN FACT FOUND THAT THERE HAVE BEEN MANY REPORTED INSTANCES OF THEM FOR THIS EXACT PROBLEM. IN FACT, THE PROBLEM CAN ESCALATE ITSELF IF THE ELECTRONIC PARKING BRAKE WERE TO ENGAGE ITSELF ON ITS OWN WHILE THE CAR IS IN MOTION, CAUSING THE REAR BRAKES/TIRES TO LOCK UP.....AN OBVIOUS SAFETY ISSUE. THE RECALL NUMBERS ARE R166 AND R167, BUT IN CONTACTING JAGUAR CORPORATE CUSTOMER SERVICE, AS WELL AS A LOCAL JAGUAR SERVICE DEALERSHIP, I WAS INFORMED THAT WHILE MY ISSUE APPEARS TO BE MIRRORING THESE PRIOR RECALLS, THERE IS NOT AN ACTUAL RECALL CURRENTLY "OPEN" ON THE 2007 JAGUAR S-TYPE MODEL YEAR VEHICLE. THIS TO ME SEEMS RIDICULOUS. WHAT SHOULD IT MATTER WHAT THE MANUFACTURED YEAR OF THE VEHICLE IS? IF THE PROBLEM IS THE SAME PROBLEM AS HAS OCCURRED ON PRIOR YEAR MODELS, WHY WOULDN'T THE EXISTING RECALL/S SIMPLY BE EXPANDED TO INCLUDE THE ADDITIONAL MODEL YEAR/S, 2007 IN THIS CASE? ANY ASSISTANCE/DIRECTION IN REGARDS TO HAVING THIS MATTER ADDRESSED THAT COULD POSSIBLY BE SENT MY WAY WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2006 JAGUAR XKR. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES. *SMD THE CONSUMER PURCHASED A FULL SET OF TIRES. HE HAD THE RIMS REFINISHED, AND WHEN THE TIRES WERE RE-INSTALLED ON THE LIKE-NEW RIMS, THE VEHICLE VIBRATED SEVERELY.

WHILE DRIVING THE PASSENGER FOOTWELL BECAME DRENCHED WITH WATER WHICH STARTLED THE DRIVER AND OBVIOUSLY THE PASSENGER WHO WAS WET AND HER SHOES SOAKED IN WATER. THE CAUSE IS SOMETHING JAGUAR IS AWARE OF BECAUSE THEY HAVE ISSUED A SERVICE BULLETIN TSB JTB001211 WHICH REPLACES THE DRAIN TUBE FROM THE AC. THIS IS A REAL SAFETY CONCERN AND MANY JAGUAR XK VEHICLES 2007-2011 HAVE EXPERIENCED THIS PROBLEM AND HAVE BEEN FORCED TO PAY $1,200 - $1,500 FOR THE DEFECT TO BE REPAIRED. MANY VEHICLES ARE OUTSIDE OF WARRANTY PERIOD. THE SUDDEN RUSH OF WATER FROM THE DASH IS LIKELY TO CAUSE A SERIOUS ACCIDENT. *TR

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2012 JAGUAR XK. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STARTED SMOKING AND STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE TIMES WITHIN TWO YEARS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 8,000. THE PISTONS AND VALVE COVER GASKETS WERE REPLACED. THE ENGINE WAS REPLACED TWICE. UPDATED 04/16/14..UPDATED 06/23/14 *BF UPDATED 06/2014 *JS